Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10357983September 28, 2010
SERVICE BRAKES, HYDRAULIC
ANTI-LOCK BRAKING SYSTEM CONSISTENTLY ENGAGES WHEN AT SLOW-SPEED STOPPING (5-8 MPH). PROBLEM STARTED AT THE 40,000 MILE MARK. DEALER INFORMED THAT THERE IS A RECALL ON THE ISSUE BUT MY VIN DOES NOT QUALIFY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358160September 28, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FOLLOWING FRAME ALONG DRIVER'S SIDE RUPTURED CAUSING HISSING AND LOSS OF BRAKE FLUID AROUND THE REAR WHEEL WELL. BRAKE LINE CORRODED. PEDAL WENT TO THE FLOOR WITH NO BRAKING TO STOP THE VEHICLE. SLOWED WITH LOSS OF MOMENTUM AND PUMPING THE BRAKE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357035September 22, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT APPROXIMATELY 2 MONTHS AGO SHE BEGAN TO NOTICE THAT THE DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR FLEW OPEN WHILE SHE WAS GOING AROUND A CORNER AT APPROXIMATELY 35 MPH. SHE ALSO SAID THAT THE DOOR HANDLE DOES NOT GO IN AFTER SHE PULLS IT OUT TO OPEN THE DOOR AND AS A RESULT YOU CAN NOT GET OUT OF THE VEHICLE IF YOU ARE INSIDE. THE DEALER HAD NOT BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355756September 15, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
BLOWER MOTOR STOPPED WORKING LAST YEAR. I HAD A NEW BLOWER MOTOR INSTALLED AND THE REPLACEMENT STOPPED WORKING. WHEN I BROUGHT MY TRUCK TO BE REPAIRED FOR THE SECOND TIME, I WAS INFORMED THAT THERE IS A PROBLEM WITH THE WIRING/RESISTOR WHICH SUPPLIES POWER TO THE BLOWER MOTOR. APPARENTLY, THE MOTOR PULLS MORE POWER THAN THE WIRING IS RATED FOR WHICH CAUSES IT TO HEAT UP AND BURN THE INSULATION OFF OF THE WIRING UNDER THE DASHBOARD. MY MECHANIC TOLD ME THAT I SHOULD CONSIDER MYSELF LUCKY THAT MY TRUCK DID NOT CATCH FIRE LIKE ANOTHER CUSTOMER'S TRUCK HE HAD RECENTLY REPAIRED FOR THE SAME REASON AS MINE HAD. I FEEL THAT I HAVE PAID FOR REPAIRS TWICE DUE TO DEFECTIVE GM PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355651September 14, 2010
SERVICE BRAKES, HYDRAULIC
2002 SILVERADO PU, BRAKING DISTANCE IS EXTENDED. SPONGY BRAKES. ONCE WHEN MOVING INTO PARKING SPACE BRAKES FAILED TO STOP CAR AT 5 MPH. NO DAMAGE. WHEN CARRYING MODERATE LOADS BRAKES NEVER SEEM RELIABLE. CHECKED BY LOCAL MECHANIC, SAYS OK, BUT ISSUE REMAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355165September 13, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE AND LOSS OF BRAKING DUE TO CORROSION OF REAR BRAKE LINES. BRAKE LINE WAS RUSTED COMPLETELY THRU. ALL BRAKE LINES HAVE SEVERE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354979September 11, 2010
ELECTRICAL SYSTEM
I SMELLED SOMETHING BURNING BUT COULD NOT FIND ANY FIRE. LATER I NOTICED THE 5 SP AC FAN SWITCH ON MY 2002 CHEVY SILVERADO WAS ONLY WORKING FOR SPEEDS 3-5. WHEN I WENT TO THE CHEVY DEALER THEY SAID THIS WAS A COMMON PROBLEM AND THE WIRING AND BLOWER RESISTOR NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354831September 10, 2010
SERVICE BRAKES, HYDRAULIC
UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354712September 9, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKE LINES WERE HEAVILY CORRODED AND STARTING TO LEAK FLUID. THEY NEEDED TO BE REPLACED FROM THE MASTER CYLINDER BACK TO ALL FOUR WHEELS. THIS WAS CONFIRMED BY DEALER INSPECTION. THIS PREMATURE CORROSION IS A SERIOUS SAFETY PROBLEM. THIS IS A PERSONAL USE 2002 PICK UP TRUCK WITH ONLY 66,300 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353382September 1, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 3-4 MPH COMING TO A COMPLETE STOP. WHEN ENGAGING THE BRAKE PEDAL, THE ANTI-BRAKE SYSTEM APPEARED TO BE IN ACTIVATION BECAUSE OF THE PULSATION; HOWEVER THE BRAKES WOULD NOT RESPOND CAUSING THE VEHICLE TO ROLL SEVEN FEET AND CRASHING INTO THE PROCEEDING VEHICLE. THERE WAS NO INJURY. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE CONTACT SUSTAINED DAMAGES TO THE FRONT BUMPER AND BUMPER COVERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE ANTI-LOCK BRAKE SYSTEM. THE TECHNICIAN CLEANED THE FRONT WHEEL SPEED SENSOR MOUNTING SURFACE. THE CONTACT STATED THE VEHICLE HAD BEEN REPAIRED IN 2005, UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). THE FAILURE MILEAGE WAS 106,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10353000August 31, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 25 MPH AND APPROACHING A STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND RESISTANT TO THE CONTACT'S ATTEMPTS TO BRAKE. THE FAILURE WOULD CAUSE AN INCREASE IN BRAKING DISTANCE AND TIME THAT IT TOOK TO STOP THE VEHICLE. THE ABS WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD INTERMITTENTLY VIBRATE AND THE CONTACT WOULD HAVE TO REPEATEDLY PUMP THE BRAKES IN ORDER TO STOP THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED BY AN INDEPENDENT REPAIR FACILITY YET THE ABS WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED WITHIN THREE DAYS OF THE REPAIR. THE CONTACT STATED THAT HE DID NOT FEEL SAFE DRIVING THE VEHICLE TO AN AUTHORIZED DEALER WHICH WAS SEVERAL MILES FROM HIS RESIDENCE. THE MANUFACTURER WAS CONTACTED THREE TIMES AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352533August 28, 2010
SERVICE BRAKES, HYDRAULIC
I AM THE ORIGINAL OWNER OF A 2002 CHEVY 2500HD PICKUP WITH 65,000 MILES. I EXPERIENCED A TOTAL FAILURE OF THE BRAKE SYSTEM ON 28 AUG 2010 DUE TO A RUPTURED BRAKE LINE. THE LEAKING LINE WAS IN THE VICINITY OF THE DRIVER'S DOOR AND ALL LINES WERE HEAVILY CORRODED. LEAK WAS LARGE ENOUGH TO FULLY DRAIN THE BRAKE FLUID RESERVOIR. FAILURE HAPPENED WHILE PARKING TRUCK AT HOME. NO ACCIDENT OCCURRED, BUT I WAS LUCKY. THIS FAILURE COULD HAVE CAUSED A FATAL ACCIDENT. REPAIR OF THIS DEFECT WILL REQUIRE REPLACEMENT OF ALL BRAKE LINES ON THE TRUCK. IN MY OPINION, THE ROOT CAUSE OF THIS BRAKE FAILURE IS A POOR CHOICE OF MATERIALS (PLAIN STEEL) FOR THE BRAKE LINES. CHEVY SHOULD HAVE USED A CORROSION RESISTANT MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352255August 27, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STARTED THE VEHICLE AND AS HE DEPRESSED THE BRAKES, THEY WENT ALL THE WAY INTO THE FLOORBOARD AND ALL OF THE BRAKE FUEL LEAKED FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED AND THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND REPAIRS. THE CONTACT STATED THE FRONT BRAKE LINE WAS PREVIOUSLY REPAIRED BECAUSE THE LINE HAD ROTTED ON THE UNDERSIDE ALONG THE FRAME RAIL, WHERE IT WAS NOT DETECTED. THE CONTACT BELIEVED THE DEALER INSTALLED USED, DEFECTIVE PARTS FOR THE PREVIOUS REPAIR. THE CONTACT STATED HE WOULD REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351519August 24, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
ON 01/10/2010 AT 2:45 A.M. WE WERE AWAKENED BY A PASSER BY WHO NOTICED OUR TRUCK WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO PUT THE FIRE OUT IT HAD COMPLETELY DESTROYED OUR TRUCK, OUR CAR ,OUR GRANDSONS TRUCK AND $66,000.00 DAMAGE TO THE HOUSE WE WERE RENTING. WE LOST OUR VEHICLES AND 90% OF EVERYTHING WE OWN. IT WAS DETERMINED TO BE THE ENGINE BLOCK HEATER IN OUR 2002 CHEVY SILVERADO 2500 HD. WE HAVE BEEN IN CONTACT WITH GENERAL MOTORS. WE GAVE THEM ALL THE FIRE REPORTS FROM BOTH WEST VALLEY CITY FIRE DEPARTMENT AS WELL AS THE REPORT AND PICTURES PROVIDED BY THE INVESTIGATOR. THEY DO NOT CLAIM ANY RESPONSIBILITY FOR THE FIRE AND WILL NOT COMPENSATE US FOR OUR LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10351515August 24, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351528August 24, 2010
ENGINE AND ENGINE COOLING
CHEVY 2002 SILVERADO, WITH 8.1L ENGINE, STALLS WITHOUT WARNING RANDOMLY. FOUND PROBLEM CODE P0335 LOGGED ON DIAGNOSTIC ANALYZER (CRANKSHAFT POSITION SENSOR CIRCUIT A). CONTACTED DEALER AND THEY INFORMED ME THAT THERE IS A RECALL FOR MODEL YEAR 2001, BUT NOT 2002. SCHEDULED FOR REPAIR THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351614August 24, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINES TO REAR WHEELS FAILED WITH MILD BREAK APPLICATION . THIS WAS DUE TO RUSTY BREAK LINES . THERE WERE NO BRAKES AT THE APPLICATION OF THE PEDAL . THIS IS NOT A ISOLATED CASE , DEALERS HAVE SEEN MANY CASES OF THIS PROBLEM. TODAY AS I HAD MY TRUCK AT THE DEALER ANOTHER CHEVY TRUCK CAME IN WITH THE SAME PROBLEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350875August 21, 2010
SERVICE BRAKES, HYDRAULIC
COMPLETE CORROSION OF BRAKE LINE AND FAILURE OF BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350562August 19, 2010
TIRES, TIRES:TREAD/BELT
WHILE RETURNING FROM VACATION MY CHEVY SILVERADO 1500 PICKUP TRUCK PICKED UP A VIBRATION. UPON CHECKING, IT WAS DISCOVERED THAT THE FRONT DRIVERS SIDE TIRE HAD BELT SEPARATION. THE ONLY CORRECTION WAS TO REPLACE THE DEFECTIVE TIRE WHICH WAS DONE IMMEDIATELY. I NOW KEEP A CLOSE CHECK ON THE REMAINING THREE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350261August 18, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL FELL MUCH FARTHER INTO THE FLOORBOARD THAN USUAL AND THE VEHICLE WOULD NOT DECREASE IN SPEED. THE BRAKE PEDAL WAS APPLIED NUMEROUS TIMES BEFORE COMING TO A STOP. THE CONTACT WAS ABLE TO RESUME WITH CAUTION. THE VEHICLE WAS INSPECTED UPON ARRIVAL AT THE RESIDENCE TO FIND THE BRAKE FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT STATED THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC PRIOR TO THE FAILURE FOR AN UNRELATED REPAIR WHERE THE TECHNICIAN DETECTED THE BRAKE LINE EXHIBITED SEVERE RUST CORROSION AND STATED THE VEHICLE WAS UNSAFE TO DRIVE. ALSO PREVIOUSLY, THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION AND THEY INFORMED THAT THERE WAS NOT A PROBLEM WITH THE BRAKE LINE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER REGARDING THE RECENT FAILURE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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