Chevrolet Silverado Complaints (2022)

781 consumer complaints on file.

#11581192April 4, 2024
POWER TRAIN, UNKNOWN OR OTHER
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581193April 4, 2024
UNKNOWN OR OTHER
I have always received tailgate open messages, but after putting the vehicle in park to check, it has never come open. It finally did come open when I was towing a trailer which caused damage on the tailgate. The dealership stated no recalls, and they couldn't find an issue with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581203April 4, 2024
POWER TRAIN
Transfer case failed during hard braking in wet conditions. While braking to avoid a vehicle not yielding right of way the transfer case was damaged while in the Automatic 4 wheel drive mode of operation. The condition caused the vehicle to not operate properly in any mode of 4 wheel drive. In any mode of 4wd the vehicle would violently jerk at slow speed while turning. I thought it was a limited slip differential problem. It was brought to Stokes Chevrolet for service and was repaired (replaced transfer case) under warranty. The concern I have is the service advisor asked me if I normally operated the vehicle in Automatic 4 wheel drive to which I replied yes. I felt this was the safest mode of operation for the vehicle. The advisor then informed me that this is not recommended and could lead to damage. I am confused as GM says this will not cause damage but the service advisor says it will. Is Chevrolet aware of an issue with this mode of operation and if so how many of their automatic 4 wheel drive systems are affected by this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579406March 25, 2024
UNKNOWN OR OTHER
When using the backup camera, the guidelines displayed on the screen do not line up center with the vehicle. Meaning if using the guidelines to reverse as intended, you will be too far to one side as a result. I have taken the vehicle to Chevrolet but they are unable to reprogram the display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578755March 21, 2024
SERVICE BRAKES, POWER TRAIN
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578311March 19, 2024
STRUCTURE:BODY
The tailgate, repeatedly came open on the freeway at freeway speeds, towing a trailer, the tailgate came down on top of the trailer mechanism causing damage to the tail gate as well as the tailgate trim. There was no way to secure tailgate and keep it from opening intermittently. Once I could I took it to the dealership and they acknowledged that the switch was malfunctioning as witnessed by a cell phone video that I took of it malfunctioning and attempting to unlock and open while parked. The dealership acknowledged that there was a recall to be issued and for the time being cut the wire to allow the tailgate to be opened by the hand switch and is only able to open by the remote.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577942March 18, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576308March 8, 2024
SERVICE BRAKES, VISIBILITY/WIPER, ELECTRICAL SYSTEM
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575508March 5, 2024
SERVICE BRAKES
A wire box fell down from behind the dash, and landed behind the brake pedal. This created a severe emergency situation in that the brake pedal could not be depressed at a traffic light, almost causing a car accident. The dealership explained that they have seen this problem before, but it's not a current recall, but should be. I've also been in contact with GM Customer Care [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574193February 27, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SERVICE BRAKES
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574319February 27, 2024
VISIBILITY/WIPER, POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574133February 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573561February 23, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572869February 20, 2024
ELECTRICAL SYSTEM
The sound will increase to max volume and I am unable to lower the sound, this has happened numerous times while driving and has also happened while on major freeways. This is a very frightening event when I am driving by myself and even more when I am with my family. This has been reported to the dealer several times but it continues to happen. Today it happened in a parking lot so luckily I could stop, turn the vehicle off, open the door, and turn it back in. The problem persisted after shutting the truck off several times. I finally had to let my phone connect, open Apple Music, played a song and paused it so I could have no sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572871February 20, 2024
ELECTRICAL SYSTEM
Auto stop/start will shut the vehicle off when still in motion. If the vehicle is coming to a stop and is rolling the stop/start will activate and shut the truck off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572873February 20, 2024
ELECTRICAL SYSTEM
The back up camera shuts off in low light conditions. Camera shuts off and a triangle with a ! Will appear. The camera will continue to flash on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570813February 8, 2024
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the vehicle surged, and the contact heard an abnormal sound coming from the vehicle. After a visual inspection of the vehicle, the contact observed fluid leaking from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the front differential. The vehicle was not repaired. The contact stated that the failure had occurred once before, and the vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 38,000. The contact stated his Chevrolet Silverado 2500HD diesel HAS been repaired. They replaced, again, the faulty front differential and also discovered the transfer case fluid was black indicating it was ready to fail again. Also, they replaced the fluid in the transfer case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569465February 2, 2024
UNKNOWN OR OTHER
“Service Trailer Brake System” alert on info center and Trailer Brake Contol lights flickering since purchase February 2022 Trailer brakes intermittently do not work while towing 29’ camper trailer. Reported this issue several times to several different Chevrolet service departments. Have been told by every service department that there isn’t a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566769January 21, 2024
SERVICE BRAKES
Started my truck and drove off. 10 seconds later all of the lights on instrument cluster came on and displayed steering assist reduced the. It said service brake assist. My brakes weee very spongy and hardly worked luckily I was only driving 20 mph and no one was in front of me. I had to disconnect battery and reconnect to fix the problem. What if I was on the highway doing 70 mph and had to hit my brakes suddenly. Someone or multiple people could have been injured. This truck has 13,000 miles on and it’s a year old. I have ready many reports online of this happening in earlier models. How can car manufactures get away with this ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565762January 16, 2024
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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