Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10501405March 5, 2013
ELECTRICAL SYSTEM, SEATS
OVERHEATED CONNECTOR IN DASH, POSSIBLY LOOSE AT ASSEMBLY. ORIGIN BEHIND INSTRUMENT PANEL, DRIVER SIDE OF DASH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10501178March 4, 2013
SERVICE BRAKES
WHILE INSPECTING FLUID LEVELS, I NOTICED THE BRAKE LINES WERE SEVERELY RUSTED. I CONTINUED TO INSPECT THE LINES TO THE REAR OF THE TRUCK, THEY TOO WERE SEVERELY RUSTED. WHILE DOING AN ONLINE SEARCH I DISCOVERED MANY OWNERS HAD THE SAME ISSUE. SO NOW I HAD A DECISION TO MAKE, CONTINUE DRIVING THE TRUCK UNTIL THERE WAS A FAILURE OR ARRANGE FOR REPAIRS, INCURRING AN EXPENSE THAT COULD HAVE BEEN AVOIDED IF GM HAD INSTALLED BETTER QUALITY LINES. TRUCK IS NOW AT A LOCAL GM DEALER BEING REPAIRED. GM NEEDS TO STEP UP AND MAKE THINGS RIGHT !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499785February 23, 2013
SERVICE BRAKES
HOOKED UP A TRAILER AND HEADED OUT THE DRIVEWAY. WENT TO BRAKE AT DRIVEWAY/ROAD INTERSECTION, PEDAL WENT ALMOST TO THE FLOOR. I PUMPED THE BRAKE FURIOUSLY TILL PEDAL WAS ALL THE WAY DOWN. THERE WAS NO BRAKING. I SWITCHED TO 4 WHEEL DRIVE, STEERED TO THE CURB AND SHUT OFF THE KEY. HAD IT TOWED TO REPAIR SHOP WHERE IT WAS DISCOVERED ALL BRAKE LINES WERE HEAVILY RUSTED AND ONE HAD RUSTED THROUGH AND FLUID HAD BLED OUT. ALL LINES HAD TO BE REPLACED. COST WAS $985.80. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498504February 18, 2013
SERVICE BRAKES
VEHICLE RESIDES IN "SALT BELT" STATE BUT RARELY DRIVEN IN THE WINTER MONTHS; MAINLY TO LEAVE FOR A 2-MONTH TRIP SOUTH. THANKS TO GOD THAT MY WIFE, OTHERS AND I ESCAPED SERIOUS INJURY. JUST PRIOR TO THIS INCIDENT, VEHICLE WAS AT DEALER FOR REGULAR SERVICE/CHECK. PREVIOUS BRAKE WORK AT 47K MILES IN 02/2010 PADS ON ONE WHEEL COMPLETELY GONE AND PADS ON OTHER WERE WORN TO 1/16? THICK. FRONT PADS AT 85% AT THAT TIME. TECHNICIAN BLAMED ?ROAD SALT?. FILED A COMPLAINT WITH GM BUT ONLY GOT A REMINDER THAT VEHICLE WAS NO LONGER UNDER WARRANTY. CURRENT INCIDENT OCCURRED 01/11/13 APPROX. 11 MI FROM NASHVILLE, TN. WHILE ON THE FREEWAY, TRAFFIC AHEAD BEGAN SLOWING DOWN FAST. I BEGAN APPLYING THE BRAKES AND WHEN I PUSHED DOWN HARDER TO STOP AS TRAFFIC STOPPED, I HEARD A "SOUND" LIKE A LOW THUMP AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I MANAGED TO WHIP THE TRUCK AROUND THE BACK OF THE CAR IN FRONT OF ME ONTO THE SHOULDER AND AVOID COLLISION, AND FINALLY CAME TO A STOP. I WAS ABLE TO DETERMINE THAT I HAD SOME BRAKING POWER REMAINING, AND WE SLOWLY CONTINUED IN TO NASHVILLE. LOCATED A DEALER WHO INSPECTED THE BRAKES AND SAID FRONT BRAKES WERE COMPLETELY GONE/BRAKE LINE WAS SHOT. IT WAS FRIDAY AFTERNOON, SO IN ADDITION TO THE $2100 IN REPAIRS, WE INCURRED MEAL AND LODGING EXPENSES FOR 3 DAYS/NIGHTS (APPROX. $600), BEFORE THE REPAIR COULD BE COMPLETED ON MONDAY. AGAIN WAS TOLD THAT BRAKE DETERIORATION WAS DUE TO ROAD SALT. I DISAGREE WITH THIS FIRST, VEHICLE IS RARELY DRIVEN IN THE WINTER AND SECOND, I'VE NEVER HAD A SIMILAR PROBLEM WITH ANY OTHER VEHICLE IN ALL THE YEARS I'VE LIVED IN "SALT BELT" STATES. I BELIEVE THERE IS AN INHERENT DESIGN DEFICIENCY WITH THE BRAKES IN THIS VEHICLE. I HAVE THE PARTS IF NEEDED FOR INSPECTION. I CAN BE REACHED BY PHONE AT # LISTED IN COMPLAINT THRU 03/15/13. AFTER THAT AT PERMANENT HOME ADDRESS (LISTED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498435February 17, 2013
SERVICE BRAKES
APPLIED BRAKES TO SLOW DOWN TO MAKE A TURN ONTO ANOTHER ROAD, LOST COMPLETE BRAKE PRESSURE TO LATER FIND STEEL BRAKE LINE ALONG DRIVER'S SIDE FRAME RAIL HAD BURST AND IT WAS NOT THAT CORRODED. I WOULD HAVE HATED TO SEE WHAT HAPPENS IF THIS OCCURS AT A HIGHER SPEED OR EVEN WORSE WHILE TOWING A TRAILER. VEHICLE WENT FROM FULL BRAKES TO AN ALMOST TOTAL LOSS. EVEN THOUGH BRAKES STILL FUNCTION, IT WOULD BE EXTREMELY DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498089February 13, 2013
STEERING
I WAS DRIVING HOME AFTER MORITZ CHEVROLET IN FORT WORTH, TEXAS REPLACED A PASSENGERS DOOR MODULE. WHILE DRIVING 5-10 MPH, THE STEERING WHEEL LOCKED DURING LEFT AND RIGHT TURNS AND THE ENGINE SHUT DOWN. AFTER I RESTARTED THE TRUCK, THE STEERING WHEEL WENT BACK TO NORMAL. I ALMOST HIT A CURB AFTER MAKING A RIGHT TURN. I'M AFRAID TO DRIVE MY TRUCK, BECAUSE I COULD HAVE BEEN IN AN ACCIDENT IF I WERE GOING ANY FASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497649February 10, 2013
SERVICE BRAKES
WHILE SLOWING DOWN JUST PRIOR TO COMING TO A COMPLETE STOP, THE BRAKE PEDAL WENT TO THE FLOOR AND THE WARNING LIGHT/SIGNAL CAME ON. UPON INSPECTION OF THE VEHICLE, BRAKE FLUID WAS SEEN BELOW AND TO THE FRONT OF THE DRIVERS SIDE FLOORBOARD. WHEN TRYING TO MOVE THE VEHICLE AT LOW SPEED (IDLE) TO A SAFE LOCATION, I HAD ABSOLUTELY NO BRAKES. CHEVY'S CLAIM THAT THE "OTHER HALF" OF THE BRAKE SYSTEM WOULD FUNCTION WITH INCREASED STOPPING DISTANCES IS NOT TRUE IN MY CASE. THE VEHICLE WAS NOT REPAIRABLE ON THE SIDE OF THE ROAD AND WAS TOWED TO THE LOCAL CHEVY DEALERSHIP IN CORPUS CHRISTI TEXAS (ALLEN SAMUELS CHEVROLET, 361-884-5234). UPON DIAGNOSIS, VICTOR LANDA (SERVICE ADVISOR) INFORMED ME THAT THE BRAKE LINE FAILED DUE TO RUST/CORROSION. FURTHERMORE, HE STATED THAT THIS A PRETTY COMMON PROBLEM DUE TO THE SALTY ENVIRONMENT (GULF COAST OF TEXAS) AND THAT HE HAS A MECHANIC THAT IS GETTING REALLY GOOD AT MAKING REPLACEMENT LINES. UPON INSPECTION, [XXX] INDICATED THAT ALL THE BRAKE LINES ON MY VEHICLE SHOWED EXCESSIVE CORROSION AND SUGGESTED REPLACING THEM ALL FOR SAFETY ALONG WITH THE "CONTROL VALVE". ALL THE LINES WERE CONSTRUCTED BY THE MECHANIC AT A COST OF REPAIR EXCEEDING $1800.00. THE VEHICLE HAS ONLY BEEN ON THE BEACH LESS THAN 8 TIMES TOTAL IN ITS LIFE AND HAS BEEN THOROUGHLY WASHED AFTER EACH VISIT. IT APPEARS, BASED ON INTERNET RESEARCH AND DISCUSSIONS WITH STAFF AT ALLEN SAMUELS CHEVROLET, THAT THIS IS A COMMON PROBLEM. SO COMMON THAT THE NHTSA HAS OPENED AN ENGINEERING ANALYSIS ON THE PREMATURE BRAKE LINE FAILURE. I HOPE THAT THIS ISSUE IS RESOLVED BY ISSUING A RECALL SO THAT UNDUE REPAIR COSTS ARE NOT PASSED ON TO THE CONSUMER FOR "FAULTY" BRAKE EQUIPMENT. MORE IMPORTANTLY, I HOPE THIS IS RESOLVED PRIOR TO ANY CONSUMERS LOSING THEIR LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497658February 10, 2013
SERVICE BRAKES
MY SON WAS DRIVING MY TRUCK TO COLLEGE AND PULLED INTO THE PARKING GARAGE AND WHEN LOOKING FOR A SPACE TO PARK THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO KEEP GOING LONG ENOUGH FOR THE VEHICLE TO COAST INTO A PARKING SPOT BUT THE BRAKES WERE COMPLETELY OUT. G.M. STATES THAT THE SALT THAT THEY TREAT THE ROADS WITH ALONG WITH THE WEATHER CAUSED THE LINES TO RUST OUT. IF THAT WAS THE CASE THAT WOULD BE HAPPENING TO ALOT MORE VEHICLES. I THINK THERE IS DEFINITELY A PROBLEM WITH THE BRAKE LINES THAT WERE INSTALLED ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496425February 5, 2013
SERVICE BRAKES
I WAS TOWING A NEW RANGER BASS BOAT HOME FROM FISHING. I WAS COMING DOWN HILL TOWARD A STOP SIGN AT A INTERSECTION AND WHEN I HIT THE BRAKES. THE CHECK BRAKES CAME UP ON INFO CENTER. THE PEDAL WENT TO THE FLOOR. I HAD TO JAM IT DOWN IN TO FIRST GEAR AND USE PARKING BREAK TO GET IT SLOWED ENOUGH TO TURN. IT WAS ALSO A 55MPH SPEED LIMIT ROAD. THANK GOD NO ONE WAS COMING. I GOT PULLED OFF THE ROAD AND CHECKED WHAT WAS GOING ON. THE HARD BREAK LINE GOING TO THE DRIVER SIDE REAR WAS BLOWN APART. IT HAD RUSTED COMPLETELY IN HALF. AFTER FURTHER INVESTIGATION OF THE LINES THEY ARE ALL IN EXTREMELY BAD SHAPE. THEY ARE ALL RUSTED AND NOW STARTING TO LEAK IN PLACES. ALONG WITH THAT MY GAS LINE IS NOW RUSTED IN HALF AND NOW LEAKING. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496329February 4, 2013
SERVICE BRAKES, PARKING BRAKE
BRAKE LINE FAILURE DUE TO EXCESSIVE CORROSION. WAS ABLE TO APPLY EMERGENCY BRAKE AND COME TO A SAFE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497241February 4, 2013
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
HAD HOOKED TRUCK TO A CAR TRAILER AND STEPPED ON BRAKES TO PUT TRUCK IN DRIVE AND BRAKE PEDAL WENT TO FLOOR, THERE WAS NO BRAKES AT ALL. UPON EXAMINING I FOUND THAT THREE BRAKE LINES HAD FAILED. THE TRUCK WAS TOWED TO A LOCAL GARAGE AND THEY FOUND THAT ALL BRAKE LINES AND ALSO THE FUEL LINES WERE BADLY RUSTED AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496256February 3, 2013
SERVICE BRAKES
BRAKE LINE FROM MASTER CYLINDER TO ABS UNIT BLEWOUT CAUSING SPONGEY BRAKE AND BRAKE FLUID LEAK. LINE RUSTED OUT. REST ARE VERY RUSTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495230January 30, 2013
SERVICE BRAKES
WHILE DRIVING IN THE RAIN, THE BRAKE PEDAL WENT TO THE FLOOR. NO BRAKES. UPON INSPECTION 4 OF THE 6 BRAKE LINES HAD CORRODED AND FAILED. FAILURE WAS DIRECTLY BELOW MASTER CYLINDER WHERE MINIMAL BRAKE FLUID LEFT WAS BUBBLING OUT. BRAKE LINES WERE OEM AND NOT PROTECTED. ALL BRAKE LINES WERE REPLACED BY CUSTOM MADE LINES AT A COST OF OVER $800 PLUS TOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495642January 28, 2013
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
AFTER NOTICING A GAS LEAK, I ASKED MY FATHER TO DRIVE MY TRUCK TO THE DEALERSHIP FOR REPAIR. WHEN HE PUT THE TRUCK INTO REVERSE HE HAD NO BRAKES AND HAD TO USE THE EMERGENCY BRAKE BEFORE ROLLING INTO MY MOTHER'S CAR BEHIND HIM. UPON INSPECTION BY THE DEALERSHIP, ALL OF MY BRAKE LINES AND GAS LINES WERE BADLY RUSTED AND HAD TO BE REPLACED. UPON RESEARCH I FOUND THIS PROBLEM QUITE WIDESPREAD AND EXPENSIVE, NOT TO MENTION THE CRITICAL SAFETY ISSUES INVOLVED. I DO WANT TO KNOW THAT CHEVROLET/GM IS CONCERNED ABOUT OUR SAFETY AND IS ADDRESSING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494640January 24, 2013
SERVICE BRAKES
2003 CHEVROLET SILVERADO 4X4 PICKUP. SERVICE BRAKE SYSTEM WARNING APPEARED ON DASH DISPLAY. BRAKES ALMOST WENT TO THE FLOOR. CHECKED THE UNDERCARRIAGE AND FOUND A MAJOR BRAKE FLUID LEAK FROM THE REAR DRIVER SIDE BRAKE LINE. ALSO DISCOVERED THAT ALL OF THE BRAKE LINES WERE RUSTED AND CORRODED. AN ONLINE WEB SEARCH REVEALED TOO MANY INCIDENTS REGARDING THE SAME TOPIC. ANY MALFUNCTION OF A VEHICLES BRAKING SYSTEM IS A MAJOR DEFECT AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493590January 20, 2013
SERVICE BRAKES
THIS IS A 2003 CHEVROLET SILVERADO, REGULAR CAB, 5.3L V-8. IT HAS ABOUT 164500 HIGHWAY MILES. THE VEHICLE HAS BEEN WELL CARED FOR. THE BRAKE LINES ROTTED OUT, AND ALMOST CAUSED ME TO HIT OTHER VEHICLES...WITHOUT WARNING. GM WILL NOT OFFER ANY HELP, ALTHOUGH THIS IS A HUGE PROBLEM BASED ON RESEARCH AND JUST HEARING OTHERS TELL OF THE EXACT SAME PROBLEM. THEY SHOULD RECALL ALL OF THE VEHICLES THAT HAVE THIS PROBLEM; AND REIMBURSE THOSE WHO HAVE SUFFERED FINANCIAL HARDSHIP REPAIRING AN OBVIOUS FLAW THAT IS A HUGE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493264January 16, 2013
SERVICE BRAKES
BRAKE LINE FROM MASTER CYLINDER TO ABS UNIT BLEWOUT ALMOST CAUSING ME TO REAR END VEHICLE IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492420January 14, 2013
SERVICE BRAKES
FORWARD DRIVER'S SIDE BRAKE LINE BROKE RESULTING IN IMMEDIATE LOSS OF BRAKE FLUID AND ALL VEHICLE BRAKING. FORTUNATELY NO ONE WAS IN FRONT OF VEHICLE. PULLED OFF OF ROAD. CAR TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492279January 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE ENGINE COMPARTMENT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE EXHAUST MANIFOLD HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491762January 8, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING AND AFTER APPROXIMATELY 30 MILES MY SPEEDOMETER SLOWLY DECREASED TO 0 MILES PER HOUR. NOW AFTER ABOUT 30 MILES PER HOUR MY SPEEDOMETER QUITS. IF THERE IS ONE THING WITH A GUARANTEED LIFETIME WARRANTY IT SHOULD BE THE THING THAT TELLS ME HOW FAST IM GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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