Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11575689March 5, 2024
UNKNOWN OR OTHER
The rear sliding window structure is faulty and this is well documented through complaints. The structure surrounding the rear sliding window is not strong enough to stand normal wear and tear. This is documented in [XXX] . The supplier produced poor quality material. Was it the suppliers fault or GM's specifications? The water leakage can cause damage to the rear seat and floor board which can cause mold and mildew to form, causing a health issue. This happened to this vehicle. Because of this known problem which GM gets away with the consumer has to foot the bill. The dealership has to send this truck out to get fixed and the cost is around $900. Though the mold and mildew is not enough for a recall since it is not a safety issue. It does become a safety issue when the water interacts with the electrical system and causes it to short out and cause smoke. This happened to my son's 2019 Silverado Z71. The safety issue is when a child is strapped in their car seat in the back seat and this happens. Which happened in this instance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574991March 1, 2024
ENGINE
Lost ALL oil pressure while casually driving 35mph. Safety issue, had to stop on side of busy highway. Truck warned me to turn off engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574604February 28, 2024
ELECTRICAL SYSTEM, POWER TRAIN
I have several issues going on with my vehicle. The transmission keeps shuddering and the dealer says there is nothing wrong with it. I've documented over a dozen instances. It feels like you are going over rumble strips. Also the screen flickers bad making it difficult to see the backup camera. I have a dozen or more videos on this and the dealer says they can't reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574058February 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Truck stay without breaks in the freeway randomly and bunch of lights came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573625February 23, 2024
ENGINE
I am unsure why this organization has not made GM fix their lifter issues for their v8 engines. it is very common and has been around since the early 2000's especially with the 5.3-liter engine. my engine just had lifter failure at a little over 80,000 miles. this repair can cost up to 4000 to 12000 to fix depending on how bad the failure is. There are class action lawsuits on this issue. It's time to make GM pay up for customer losses. I am 5000 over my extended warranty, can't get a loaner from the dealership, haven't had my truck for almost over a month, spent 900 in car rentals so far. Again, this is a known problem, it needs to be addressed and fixed once for all. * Summary* Lifter failure Happened on the highway, lost almost complete power to my drive train abruptly. putting my safety and others safety at risk This is a very known and common problem with the dealerships, even the tow truck driver said must be your lifters before it was even at the deal, said he picks up 2-3 of these trucks a week with the issue. The component is at the dealership. diagnosed as failed lifters, still waiting for them to inspect the internal parts of the engine to see if it destroyed the internals with the failure. Warning lights came on at failure, and no symptoms beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573642February 23, 2024
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 3 MPH up the driveway, he heard an abnormal sound as if the vehicle was being struck in the rear. The contact stated that the vehicle stopped abruptly, as if he had depressed the brake pedal. There was no warning light illuminated. The contact stated that the engine was still running. The contact placed the vehicle in park(P), turned the vehicle off, and then restarted the vehicle, and shifted into drive(D) and was able to continue driving. The contact stated that the failure was intermittent at first but had since become a recurring failure while driving at various speeds. The contact was able to drive the vehicle to a local dealer who diagnosed the vehicle and determined that the Electronic Brake Control Module (EBCM) software needed to be updated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573355February 22, 2024
AIR BAGS, SEAT BELTS
I was t-boned by a f-150, airbags didn’t deploy and my seat belt didn’t lock. With no safety features deploying, I sustained injuries. No one wants to inspect it, due to there being no fatalities or permanent dismemberment. There were no warnings or lights on prior to the accident, the seatbelts still latch and are able to be buckled which they shouldn’t be.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11573228February 21, 2024
ENGINE
Valve lifter broke cause misfire and engine slowdown. Truck towed back home, no longer useable, dealer stated vehicle off warranty GM has no recall. This is a known issue, with many incidents which has led to a class action lawsuit, that I am planning to join.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572867February 20, 2024
ENGINE
Driving at normal speed, normal weather, and normal highway conditions my 2019 Chevy silverado 1500 suddenly, without any prior warning, became undrivable due to "No Oil Pressure". I had to pull over on the side of the highway where it stayed until the vehicle could be towed to a local auto mechanic. The mechanic informed me that the issue was due to an Engine Oil Cooler Line rupture; the same issue that's plaguing many other vehicles of my age and make. There is a recall: N212326940-01 as evidence. I don't understand why this recall hasn't been issued to others outside of Canada and Alaska, especially when this problem is happening at frequencies to cause a shortage of replacement parts in other parts of the U.S..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572960February 20, 2024
ENGINE
The contact owns a 2019 Silverado 1500. The contact stated that while her husband was driving 25 MPH, he observed a burning oil odor coming from the front of the vehicle. An unknown warning light illuminated with a message to turn off the vehicle. The vehicle was turned off and was towed to the residence. On another occasion, while driving approximately 55 MPH, the oil pressure warning light illuminated. The vehicle was turned off and towed to a dealer where it was diagnosed that the oil pressure lines had ruptured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 74,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571903February 14, 2024
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH in extremely cold temperatures, the engine seized and the wheels locked up inadvertently, causing the vehicle to skid to a stop. The contact was unable to pull to the side of the road. The vehicle failed to restart. The contact stated had to walk back to the residence in the extremely cold weather. The vehicle was towed to a friend’s garage. The vehicle was then towed to an unknown dealer, where it was diagnosed that the lifters had failed. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571631February 13, 2024
ENGINE
Engine cooler line is leaky. if I continue to operate the vehicle with low oil pressure, there may be a loss of propulsion. An engine operating with low oil pressure may also be prone to failure. In 2021, a TSB was issued to repair this problem, but it no longer is active.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571393February 12, 2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the temperature was below zero, the oil cooler lines cracked and began to leak oil. The contact noticed oil spots on the driveway. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: N192220080 (Engine Oil Cooler Lines Detaching from Crimp). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571180February 10, 2024
UNKNOWN OR OTHER
Repeated temporary failures in the Integrated Trailer Braking Control (ITBC) results in trailer brakes being inoperable (disconnected) while driving as indicated by the warning display on the dash. The complete loss of trailer braking, including increased stopping distance or trailer instability which could result in serious injury, death, or property damage. The ITBC has been replaced twice, including once by dealership and the problem persists. This has been occuring from 2019 until today whenever I tow my 5th wheel. Trailer to truck connecting cords and outlets have been inspected and/or replaced as a precaution. This is the same 5th wheel which was towed by a 2005 chevy 2500HD for 10 years without a problem using an aftermarket Brake Controller.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571101February 9, 2024
ENGINE, POWER TRAIN
The truck has lifter failure leaving the Engine in Operatable at best you and you kids are stranded in 0% wether or broken down in the road. The other outcome is the Engine Explodes like a bomb when the internals let go from the failure. Lucky I was just left in the cold where I could have frozen to death. This happened at 70k miles but is happening to all the 19+ trucks with 5.3-6.2 the other problem is a transmission shudder making you barely able to keep control of the vehicle. You have had so many complaints here there have been several class action lawsuits yet nothing has been done why is Gm not held accountable?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570896February 8, 2024
SEAT BELTS
My 2019 Chevrolet Silverado 1500 RST was purchased brand new in 2019 and has less than 50k miles on it. The rear, passenger seat belt fails to retract which is a safety issue and where my child sits. Chevrolet stated that it was not covered under any manufacturer warranty or the purchased extended warranty from the dealership. This is a huge safety concern as the seat belt will not function without being able to retract. For it to fail with less than 50k miles and being less than 5 years old is unacceptable and so concerning. The estimated cost of repair is $806.51 which is crazy that they will not fix this issue as there is a new warranty for trucks built in 2021 and newer for safety belts specifically. Chevrolet should stand by their safety equipment, especially on their newer vehicles. I have uploaded a copy of the dealership information and recommended repair as well as cost of repair that they stated would not be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570574February 7, 2024
ENGINE, POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the vehicle was shuttering with a whining sound coming from the engine compartment. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. On another occasion, while driving 70 MPH, the engine revved but the transmission failed to shift gear as needed and the vehicle lost motive power and stalled. The vehicle was not able to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570169February 6, 2024
UNKNOWN OR OTHER
unknown. I just noticed the lights immediately and the reverse camera but told dealer before I bought it and they said they would fix it then they said they couldn't do anything about it after I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569962February 5, 2024
UNKNOWN OR OTHER
On Monday, [XXX] my husband was driving his 2019 Chevy Trail Boss (VIN [XXX] ) home from work and a warning light came on the dash indicating “low oil pressure, turn engine off.” He pulled off the road immediately to turn the truck off and then realized that there was oil pouring out from the truck and which had covered the entire underside and sides of the vehicle. After having the truck towed to the local dealership we were notified that the issue was related to the oil cooler lines detaching causing the oil leak. The recommended fix was replacement of the lines and fresh oil. We proceeded with the service and thankfully there was no apparent damage to the engine at this time. The dealership acknowledged that this was a common problem with this truck. We paid $1,307.13 for the completion of this work, completed by Urka Auto Center in Ludington, MI. Unfortunately, after doing some research it has come to our attention that the detachment of the oil cooler lines is a very common problem amongst 2019 Chevy and GMC trucks and have located service bulletin (GMC TSB [XXX]) that identifies this as an issue for a select group of vehicles. It is very concerning that this has never been identified as a recall and it’s obvious that this issue affects many more trucks than those identified in the service bulletin. Similar issues also noted in Customer Satisfaction Program documents ([XXX] and [XXX]). We live in Michigan and, as happens in Michigan during winter, we’ve been experiencing snow and cold temps. It seems that in our research the colder temps put these oil cooler lines at an even greater risk of failure. The detachment of the oil coolant lines seems to be much more wide-spread than what has been acknowledged in the referenced documents. This parts failure has potential to severely damage the vehicle's engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570046February 5, 2024
TIRES
The contact owns a 2019 Chevrolet Silverado 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/70/R18, DOT Number: UP511NE. The contact stated that while driving approximately 65 MPH in inclement weather, the contact heard a loud explosion, and then the vehicle swerved. The contact checked the side door mirrors and saw that the rear passenger's side tire had detached, and the tire had struck two other vehicles. The contact nearly lost control of the vehicle but was able to pull over to the side of the roadway. Upon inspection, the contact discovered that half of the rear passenger's sidewall tire remained attached to the rim. AAA arrived on the scene and replaced the passenger's side tire with a spare tire. The spare tire was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The tire manufacturer was made aware of the failure but informed the contact that there was no recall for the tire. The tire failure mileage was unknown. The vehicle failure mileage was 96,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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