Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10399200May 5, 2011
ENGINE AND ENGINE COOLING
2002 2500HD CHEVY SILVERADO STALLING FOR THE LAST 6 MONTHS RANDOMLY. TAKEN TO HAVE FIXED CANNOT IDENTIFY THE PROBLEM WITH COMPUTER SCAN. TRUCK STALLING ON THE HIGHWAY MANY TIMES. ONCE TRUCK STALLS, TURN OFF KEY, LET SET FOR 10 -15 SECONDS, RESTART. I GUESS THE SYSTEM RESETS ITSELF. THIS IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400098May 5, 2011
SERVICE BRAKES, HYDRAULIC
HUSBAND PERFORMED OIL CHANGE ON TRUCK. TRUCK IS DRIVEN INFREQUENTLY, ONLY USED FOR TOWING MY HORSE TRAILER, SO OIL IS ONLY CHANGED ABOUT ONCE A YEAR, AND TRUCK IS GARAGE KEPT. WHEN UNDERNEATH TRUCK, HUSBAND NOTICED THAT ALL BRAKE LINES FEEDING INTO THE ABS UNIT ARE SEVERELY CORRODED AND COULD FAIL AT ANY TIME. BASED ON CONDITION OF BRAKE LINES, HUSBAND (A MECHANIC) FEELS ABS UNIT IS PROBABLY FULL OF RUST AS WELL. ENTIRE BRAKING SYSTEM MAY BE COMPROMISED AND FULL OF RUST. TRUCK WILL NOT BE SAFE TO DRIVE UNTIL BRAKE LINES ARE REPLACED, AND POTENTIALLY ENTIRE BRAKING SYSTEM IS OVERHAULED. CALLED DEALERSHIP, THEY REFUSED TO DO ANYTHING BECAUSE THE TRUCK IS OUT OF WARRANTY. WE HAVE CONTACTED CHEVROLET DIRECTLY AND ARE AWAITING A RETURN PHONE CALL. MY HUSBAND HAS 30 AND 40 YEAR OLD CARS AT HOME THAT HAVE CLEANER ORIGINAL BRAKE LINES THAN OUR 10 YEAR OLD TRUCK DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398471May 2, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL UNEXPECTEDLY TRAVELED TO THE FLOOR UPON ENGAGEMENT AND WOULD NOT RESPOND. THE VEHICLE CONTINUED IN MOTION UNTIL THE GEAR WAS SHIFTED INTO NEUTRAL AND EVENTUALLY THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT INSPECTED THE VEHICLE AND DETECTED THAT THE BRAKE LINE EXHIBITED SEVERE RUST CORROSION. NHTSA CURRENTLY HAS AN OPEN INVESTIGATION RELATED TO THE FAILURE ASSOCIATED WITH ACTION NUMBER EA11001 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS HOSES, LINES/PIPING, AND FITTINGS). THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398494May 2, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING. THERE WAS NO INDICATION THAT THE VEHICLE WAS SHUTTING OFF, BUT THE VEHICLE WOULD START BACK UP WITHIN A FEW MINUTES. THE CONTACT REPLACED THE FUEL FILTER AND HAD THE FUEL SYSTEM CHECKED, BUT NONE OF THE REPAIRS CORRECTED THE FAILURE. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER: 01V521000 (ENGINE AND ENGINE COOLING), DEALING WITH THE CRANKSHAFT POSITION SENSOR FOR THE 2001 MODEL YEAR AND INDICATED THAT THE 2002 MODEL YEAR HAD THE IDENTICAL FAILURE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 5/24/11 *CN THE CONSUMER STATED HE REPLACED THE CRANKSHAFT POSITION SENSOR AT HIS EXPENSE. UPDATED 06/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395951April 14, 2011
POWER TRAIN
CHEVY EXTENDED CAB, 1500 SILVERADO: WHILE DRIVING 45 MPH, TRUCK LOST COMPLETE POWER, I.E. ENGINE QUIT, PWR STEERING LOSS, NO RADIO, GAUGES LOSS PWR. COMPLETE LOSS OF POWER IN TRAFFIC. TRUCK RESTARTED, SPUTTERED, POWER LOSS, ENGINE BACK ON LINE (INTERMITTENTLY FOR APPROXIMATELY 1/4 MILE). VEHICLE RESUMED NORMAL OPERATION FOR SEVERAL DAYS. GARAGE FOUND NOT DISCREPANCIES WITH VEHICLE. FIVE DAYS ELAPSED. VEHICLE LOSS (DIED) ON HIGHWAY AGAIN. SAME DESCRIBED SYMPTOMS. IS THERE A RECALL OR OTHER SIMILAR ISSUES OUT THERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394142April 4, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUPTURE AND BRAKES FAIL. I'VE HAD THIS HAPPEN THREE TIMES AND IN RESEARCHING THIS PROBLEM HAVE SEEN ON-LINE THAT IT'S QUITE COMMON WITH MY BRAND OF TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393729March 30, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT LOW SPEEDS, THE CONTACT NOTICED THAT THE ANTI LOCK BRAKE SYSTEM WOULD ACTIVATE YET THE VEHICLE WOULD CONTINUE TO ACCELERATE. THE CONTACT DID NOT INFORM THE LOCAL DEALER, INSTEAD HE NOTIFIED THE MANUFACTURER WHO ADVISED HIM THAT THERE WAS A PREVIOUS RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK) IN WHICH REPAIRS WERE ALREADY PERFORMED. THE MANUFACTURER DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE CURRENT MILEAGE WAS 138,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392985March 27, 2011
ENGINE AND ENGINE COOLING
2002 2500HD SILVERADO WITH 8.1L GAS MOTOR STALLING RANDOMLY FOR TWO MONTHS NOW, AT LEAST 3 TIMES A WEEK. TOOK IT INTO THE DEALER AND CRANKSHAFT POSITION SENSOR WAS AT FAULT, WHICH THE DEALER TOLD ME THE 2001 8.1L HAS OPEN RECALL BUT NOT ON 2002!! LAST TIME I DROVE THE TRUCK I WAS NEARLY T-BONED DUE TO THE TRUCK DYING IN INTERSECTION. PLEASE EVERYONE WHO HAS HAD THIS PROBLEM REPORT IT HERE! WE NEED A RECALL ON THIS CPS BEFORE SOMEONE DIES! I HAD DEALERSHIP FIX IT TO THE TUNE OF $400!!!!! CHEVY NEEDS TO OWN THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392587March 23, 2011
SERVICE BRAKES, HYDRAULIC
HYDRAULIC BRAKE LINE GOING TO REAR OF TRUCK FAILED DUE TO HEAVY EXTERIOR CORROSION. TRUCK IS A 3/4 TON CREW CAB WITH AN EIGHT FOOT BED. THE POINT OF FAILURE WAS NEAR WHERE LINE CROSSES TO TOP OF FRAME NEAR A LOOMED WIRE HARNESS APPROXIMATELY UNDER REAR DOOR OF CAB. ALL BRAKE LINES ON THE TRUCK ARE HEAVILY CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393218March 22, 2011
FUEL SYSTEM, GASOLINE
WE HAVE A 2500 HD ALSO WITH FAILED INJECTORS. WE WERE NOT INJURED NOR KILLED. HOWEVER, OIL AND DIESEL BLEW OUT ON ROADWAY AND ON THE ENGINE OF TRUCK. I DO NOT KNOW IF THIS CAUSED AN ACCIDENT WITH THE VEHICLE BEHIND ME OR NOT. HOW MANY ACCIDENTS COULD HAVE HAPPENED AND NO ONE REALIZED IT WAS FROM THE OIL OF OUR TRUCK. FURTHER MORE CHEVY KNOWS THIS IS A PROBLEM. SO HOW MANY PEOPLE HAVE TO GET HURT OR DIE BEFORE THEY TAKE CARE OF THE PROBLEM. OF EVERYONE I HAVE TALKED TO ONLY ONE PERSON WAS UNDER WARRANTY AND THEY MADE IT BY 14 DAYS. CHEVY HAS A PROBLEM AND NEEDS TO FIX IT, AND NOT WITH AN EXTENDED WARRANTY. THIS IS MY FIRST CHEVY AND WILL BE MY LAST. MAYBE THAT IS WHY CHEVY NEEDED BAIL OUT MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392303March 21, 2011
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVARADO. THE CONTACT NOTICED THAT THERE WAS A RUST COVERED HOLE UNDERNEATH THE REAR PASSENGER DOOR. NONE OF THE OTHER DOORS HAD ANY RUST UNDERNEATH THEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 5/2/11 *CN UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392307March 21, 2011
SERVICE BRAKES, HYDRAULIC
1. NORMAL DRIVING, ALL VEHICLE PREVENTIATIVE MAINTENANCE 2. WHILE DRIVING, THE BRAKE LINES BURST CAUSING LOSE OF BRAKING POWER. UPON INSPECTION, THE BRAKE LINES WERE COMPLETELY RUSTED THROUGH. 3. ALL BRAKES LINES REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390158March 14, 2011
SUSPENSION:FRONT
2002 CHEVY SILVERADO 1500 LT I HAVE A POPPING OR CLUNKING NOISE THAT I CAN HEAR AND FEEL ON THE STEERING WHEEL. I AM CONCERNED THAT IT MIGHT BE A SAFETY ISSUE AND EXPENSIVE TO REPAIR AT THAT.THIS HAS BEEN ON GOING FOR SOMETIME. THIS NOISE IS VERY NOTICEABLE WHEN BACKING UP OR MOVING FORWARD AT VERY SLOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386775March 7, 2011
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SILVERADO 2500HD 4X4 HAD COMPLETE BRAKE FAILURE ON 3/7/2011. IT APPEARS ALL BRAKE LINES ARE SEVERALLY CORRODED AND LEAKING IN MULTIPLE LOCATIONS. TRUCK IS USED FOR PERSONAL USE AND NOT COMMERCIAL. IT DOES NOT PLOW SNOW AND WE LIVE IN ZIP CODE 20197. THE INCIDENT LUCKILY HAPPENED IN THE DRIVE WAY AND THERE WAS NOT AN ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386262March 3, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD BOLTS ON 2002 CHEVROLET 2500 HD 6.0 L V8 ARE BROKEN AT THE BACK BOLT ON THE DRIVERS SIDE. THE PASSANGER SIDE EXHAUST MANIFOLD IS CRACKED BETWEEN THE 3RD AND 4TH BOLT FROM THE FRONT. I REPLACED THE BOLTS ON THE DRIVER SIDE, EXCEPT FOR THE BACK ONE THAT IS SHEARED OFF FLUSH WITH THE CYLINDER HEAD. THE ONLY WAY TO GET THIS PARTICULAR BOLT OUT IS TO REMOVE THE CYLINDER HEAD FROM THE ENGINE SO THAT A MACHINE SHOP CAN DRILL OUT THE OFFENDING BOLT. THE REPLACEMENT BOLTS THAT I PURCHASED FROM THE GM DEALER WERE A MUCH STURDIER BOLT THAT HAD A MUCH LARGER HEAD ON THE BOLT. TO ME THIS INDICATES KNOWLEDGE THAT THERE IS A PROBLEM AND THAT GM IS AWARE OF IT. THIS WILL MOST CERTAINLY LEAD TO AN EXHAUST LEAK THAT WILL CAUSE THE CHECK ENGINE LIGHT TO COME ON. A VEHICLE WITH THE CHECK ENGINE LIGHT ON CANNOT PASS A FIELD EMISSIONS TEST AND WILL RESULT IN A REVOCATION OF THE VEHICLES REGISTRATION UNTIL THE PROBLEM IS CORRECTED. THIS IS NOW A SERIOUS PROBLEM THAT IS VERY EXPENSIVE TO REPAIR. GM SHOULD BE HELD ACCOUNTABLE FOR THE POSSIBLE EPA VIOLATIONS THAT THIS WELL DOCUMENTED ISSUE IS NOW CAUSING. THIS VEHICLE ONLY HAS 70,000 MILES ON IT, VERY LOW FOR A 2002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386153March 2, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ON DRY ROAD SURFACES, THE ANTI-LOCK SYSTEM ACTIVATED AND THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKES WERE ENGAGED. SUDDENLY, THE GEAR WAS SHIFTED INTO REVERSE CAUSING THE VEHICLE TO CRASH INTO A CEMENT BARRIER. THE CONTACT RESUMED DRIVING WITHOUT EXPERIENCING THE ABS FAILURE. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS NOT FILED. THE FRONT BUMPER SUSTAINED MINOR DAMAGE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10384760February 28, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT WHEN TRAVELING AT VERY LOW SPEEDS, THE ABS WOULD ACTIVATE, RESULTING IN LITTLE OR NO TRACTION, SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL AND OFFERED NO FURTHER ASSISTANCE. AN INDEPENDENT MECHANIC PERFORMED A DIAGNOSTIC TEST; HOWEVER, HE WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 49,000 AND THE FAILURE MILEAGE WAS 48,296.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384529February 25, 2011
FUEL SYSTEM, DIESEL
FAILING FUEL INJECTORS CAUSING SMOKE OUT OF EXHAUST ON A DURAMAX DIESEL TRUCK. GM KNEW OF DEFECT WITH INJECTORS AND ONLY ISSUED AN EXTENDED WARRANTY FOR 7 YEARS/200,000 MILES WHICH EVER OCCURRED FIRST. IT WAS ONLY GOOD IF YOU HAD AN ISSUE WITH THE INJECTORS AT THE TIME OF WARRANTY. I JUST FOUND THIS OUT FROM A DEALER AND OTHER OWNERS OF SAME TYPE VEHICLE. IF GM KNOWINGLY KNEW OF THESE ISSUES WHY DID THEY NOT DO A RECALL ON SAID VEHICLES? IT'S REALLY A MATTER OF PRINCIPLE AND MORAL ETHICS TO DO THE RIGHT THING, RATHER THAN HAVE THE CONSUMER TAKE THE FALL FOR THEIR LACK OF PRODUCT DESIGN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383886February 21, 2011
SUSPENSION:FRONT
2002 CHEVY SILVERADO 2500 HD, DRIVER'S SIDE FRONT WHEEL WOBBLE, BRAKE FAILURE, AND NOISE. TOOK VEHICLE TO THE DEALER, AND DISCOVERED THAT THE LEFT FRONT WHEEL HUB ASSEMBLY AND BEARINGS WERE WORN. DEALER STATES FREQUENT PROBLEM WITH CHEVY SILVERADOS, NO DEALER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383845February 18, 2011
STEERING
THIS MODEL PICKUP HAD A NOISY INTERMEDIATE STEERING SHAFT REPLACED IN MID 2004 AND THE REPLACEMENT MADE THE SAME CLUCKING NOISE SHORTLY AFTER AND WE WERE TOLD TO WAIT UNTIL A FIX THAT WOULD LAST WAS ENGINEERED. WE LATER FOUND GM HAD A FIX BUT OUR EXTENDED WARRANTY IN DEC 2007 WAS OVER AND THE SERVICE BULLETIN THAT WOULD FIX THIS COULD NOT BE DONE FREE. THIS NOISE WAS COMMON AND IT IS LOUD ENOUGH TO MASK OTHER NOISES THAT COULD CAUSE A WRECK OR LOSS OF CONTROL. GM SHOULD HAVE A RECALL SO THEY CAN FIX A FAILED COMPONENT THAT FINALLY THEY GOT RIGHT. FAILED COMPONENT WAS INTERMEDIATE STEERING SHAFT LOOSE AND NOISY. YES, I AM I CERTIFIED MECHANIC SINCE 1958. BAD SPELLING BUT A GOOD MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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