Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11584007April 19, 2024
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583744April 18, 2024
ELECTRICAL SYSTEM
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583869April 18, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583575April 17, 2024
ENGINE
I had an oil cooler line fail on the interstate, causing a sudden loss of oil pressure. Caused a great deal of smoke to the side and rear of vehicle as well as oil spilled beneath. I was fortunate to get off the road before an accident occurred. There was a related recall to this line in the past but covered only a small number of vehicles. It still seems to be a common occurrence according to several mechanics, vehicle owners, and tow truck drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582998April 15, 2024
ELECTRICAL SYSTEM, POWER TRAIN
When I put the vehicle in reverse the camera goes fuzzy then cuts out completely. Then goes on/off repeatedly. Also having transmission issues, I put the vehicle in drive and doesn’t move until about 7 seconds after I let off the brake. Does a bad jerk! Shifting issue throughout the whole time I’m driving! I talked to a guy about his truck that has the same issues I’m having and he said the dealer needs to change the transmission soon. Really concerns me bc I feel like one day it will leave me stranded and the truck only has 48,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582579April 12, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
This 2019 Silverado pickup truck lurched forward on 2 different occasions. The first time it lurched forward, it was in a parking lot and no damage was done to the truck or any other vehicle. The second time our 2019 Silverado pickup truck lurched forward I was turning around at a farm. The truck hit a wooden building on the farm and did damage to it and our truck did damage the front end of the truck to the tune of $3,474.00. If someone was in front of the truck, they would have been killed or seriously injured. We have been very careful with the truck ever since. We could pull it into our garage and it could lurch forward and go through the garage wall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11581588April 7, 2024
ELECTRICAL SYSTEM, POWER TRAIN
the truck is constantly running a shift to park message. It takes continuous attempts by pressing the brake and wiggling or changing gears to reverse, to drive back to park in order to shut off. Sometimes, it takes up to 10 minutes to stop erroring before I can exit the vehicle. this has started a couple years ago there has been no resolution by Chevrolet as to the reason or an option to fix it the truck will not allow me to leave and lock it while this is occuring so i have no option but to keep to shifting gears to make it stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581452April 6, 2024
ENGINE
The engine cooling oil line became separated at the crimp spilling all the engine oil onto the street while the vehicle was in operation, no warning lights were on prior to the malfunction, GM has made a recal for this particular issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581525April 6, 2024
ENGINE
While driving vehicle oil cooler line detached from fitting. There were no prior leaks before the incident. The day prior the vehicle received an oil change and no leaks were observed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579944March 28, 2024
POWER TRAIN
Transmission slips, into 2nd i believe. Hard shifts, shuddering and shaking at intermittent speeds. Also missed shifts and dtc triggered in performance mode. Started happening last year, 2023, progressively becoming worse overtime. Last summer is when it didn't shift and set off multiple codes that had to be cleared to be able to operate normally. Dealership stated since codes had been cleared they couldn't do anything about it, so nothing was done. (I can still find the codes with my personal code tool)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580002March 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at 45 MPH and depressing the brake pedal, the vehicle failed to respond. The brake, the ABS, and the traction control warning lights were illuminated. Additionally, the messages "Brake Service Failure "Trailer Brake System" "Service Trailer Brake System" and "Service ESC" were displayed on the GMC mobile app. The contact stated that he pumped the brake pedal; however, the failure persisted. The contact stated that as he was approaching the traffic light, he made a left turn into a ditch to stop the vehicle. The contact was able to pull out of the ditch. The contact stated that he activated the hazard lights and drove to the residence at 5 MPH. The dealer was notified of the failure and an appointment was made to tow the vehicle to their location the following day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579689March 27, 2024
UNKNOWN OR OTHER
Rear defrost is causing a loud hissing/arcing sound. After leaving the defrost on for a short period of time, I could see smoke forming near the bottom left corner of the window. This is concerning because defrost is turned on automatically when the truck is started and it is cold outside. I see that many other people have reported the same issue on their 2019 Silverado 1500 when reading in the GM forum. In many reported cases, it will either catch on fire or completely shatter the window. I was told by my dealer that since my truck is outside of warranty, they would not cover the repair. This should be a safety recall covered outside of warranty period. GM has yet to announce a safety recall on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579050March 23, 2024
SERVICE BRAKES
While traveling on the [XXX] at 70mph the truck started making a loud noise and started feeling like all tires were flat. Getting off the road the routors were very hot. Getting back on the interstate to get to an exit, a message appeared that said brake failure. There were no brakes when pedal was applied. It was towed to the Integrity Chevrolet in Chattanooga, Tn. A case was opened with General Motors #[XXX]. GMC reported to us that the truck which we bought with 5900 miles (driven by a salesman), had had the brakes reprogrammed 4 times which we were unaware of. They reprogrammed the brakes, put on new brake pads, milled the router and replaced the brake fluid, informing us this was needed, charging us $1210. GMC refused to pay because the dealership said it was normal wear and tear. Truck has 38,000 miles. Brake pads showed 62% front and 78% back life. We have emails as documentation. I was unable to upload but can forward if email address is provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) . The contact stated this is the 5th time the brake system has been reprogrammed, (4xs before we purchased it unaware of this and on March 11th).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577959March 18, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that oil had been leaking from the oil cooler lines. The contact took the vehicle to a dealer to be diagnosed. The dealer confirmed the failure and provided the contact with an estimate for repair. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was repaired. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577537March 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while in park(P), he observed a gasoline odor. Additionally, the contact stated that while driving at 65 MPH, he observed a gasoline odor entering the cabin of the vehicle through the vents. The contact exited the highway and pulled over, examined, and turned off the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577314March 14, 2024
UNKNOWN OR OTHER
My rear window was leaking and repaired by the dealer in 2020 . Then in November of 2023 I noticed the water again in the cab I noticed stains and mold in the cab the vehicle now had 42,000 miles the dealer said the truck was out of warranty so I would have to pay out of pocket or make an insurance claim . This is a health and safety concern if the window sealant can crack it can potentially pop out if the windows are open at higher speeds due to the pressure in the cab. Also General Motors does not want to acknowledge or accept full responsibility for the window or the mold and water damage!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577421March 14, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
Rear sliding glass on 19’ + model silverados. Water has entered into the cabin specifically to the left back passenger side. My vehicle to include multiple other people across the nation have been effected by this also. Specifically to mine, water has entered and stained the interior cabin panel. This is a safety/health concern to people experiencing this as it can cause asthmatic individuals and immuno compromised personnel to get deathly ill. I have my babies ride back there and it concerns me that they will get sick due to the negligence of GM not wanting to correct the issue to standard. The answer to the problem is a reseal, however, when that seal does not hold due to faulty back panel glass it is now your obligation to pay for a whole new back panel. Chevrolet has resealed the issue but I have also reached back out to them with no response due to the window not being aligned and portions of the seal being exposed to the weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577108March 13, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575755March 6, 2024
UNKNOWN OR OTHER
Truck developed leak in rear window area, which will create mold in the vehicle, making it unsafe to be in. Took it into Chevrolet dealer and told it was third brake light leak a known issue with a TSB. First told will need window replaced also, but then they changed to the reseal window (see quote attached). They "repaired" the leak, then same day it was still leaking. I returned to dealer (same day); now told I need to replace window as per a TSB! Another $1K cost to me. GM knows about this problem but is placing the cost on the customer. These trucks are not safe to be in, if mold develops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575513March 5, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
The rear electric sliding window sealant fails in the there trucks allowing for water to get into the cab at times soaking the headliner. When this happens it can cause possible mold in the headliner leading to possible harm to any child seated in a car seat in the back seat. This should be a recall and fix by GM on these vehicles but they currently do not cover the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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