Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11288545December 11, 2019
STEERING
I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOLT. THEY FIXED IT AND EVERYTHING HAS BEEN GOOD FOR TWO MONTHS. I AM NOW STARTING TO FEEL FREE PLAY AGAIN AND THE STEERING ITSELF FEELS VERY LOOSE/ NO STIFFNESS AT ALL WHEN DRIVING AT ANY SPEED. I'VE SEEN MANY OWNERS IN MANY DIFFERENT FORUMS COMPLAIN ABOUT THE SAME ISSUE AND I FEAR FOR MY FAMILIES SAFETY WHEN TOWING OUR HEAVY CAMPER NEXT YEAR ON VACATION. GM NEEDS TO RECALL THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288034December 9, 2019
SERVICE BRAKES
LOW SPEED BRAKE HESITATION. ALMOST FEELS LIKE THE ANTILOCK BRAKES ARE ENGAGING AND NOW ALLOWING THE VEHICLE TO STOP. ONLY OCCURS AT LOW SPEED. NORMAL AND HIGH SPEED BRAKING IS FINE. RECALL WORK FOR THE BRAKE PRESSURE ASSIST COMPLETED 3 WEEKS AGO BUT PROBLEM STILL PERSISTS AND FEELS TO HAVE GOTTEN WORSE SINCE THE WORK WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282917November 29, 2019
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE IT LOSSES ALL POWER, ENGINE, BRAKES, STEERING, NO DASH LIGHTS, NO CONTROLS AND SHUTS OFF NO CONTROL OF VEHICLE AT ALL, VERY UNSAFE! VEHICLE WAS IN MOTION & TURNING ON HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES BUT KEEPS GETTING WORSE EACH TIME AND WOULD NOT RESTART. HAPPENED TODAY 11/29/2019 I LET VEHICLE SIT FOR AROUND 1HR AFTER 1HR PAST VEHICLE STARTED LIKE NORMAL. BUT SAFETY ISSUE NEED RESOLVED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282253November 25, 2019
SERVICE BRAKES
HARD PETAL AT LOW SPEEDS. DEALER DID RECALL BUT BRAKES ARE NOW WORSE. RECALL DID NOT WORK. WORSE WHEN IN DRIVE THROUGH OR SLOW STOP AND GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281686November 22, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280093November 18, 2019
SERVICE BRAKES
2016 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280912November 18, 2019
SERVICE BRAKES
STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11280346November 15, 2019
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOOSENED AND BECAME DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DUBLIN CHEVROLET GMC BUICK (2042 VETERANS BLVD, DUBLIN, GA 31021, 478-246-4916) AND WAS INFORMED THAT HE WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BEFORE THE DEFECT COULD BE REMEDIED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5643729875. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278531November 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ST CLAIR CHEVROLET BUICK GMC (LOCATED AT 3050 KING RD, CHINA TOWNSHIP, MI 48054, (810) 637-1546), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED. THE CONTACT HAD BOTH REARVIEW MIRRORS AND THE BACK UP CAMERA REPLACED, AND AN UNKNOWN SENSOR AND THE VACUUM BAG WERE REPROGRAMMED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,967.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277550November 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE VIBRATED VIOLENTLY AND HESITATED. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. CONTACT STATED FIRST INCIDENT HAPPENED AROUND 1800 MILES WITH BAD SPARK PLUGS. THE VEHICLE WAS TAKEN TO TEAM CHEVROLET BUICK GMC CADILLAC (1069 CANTON RD, WINTERSVILLE, OH 43953, (740) 326-4130) WHERE THE LIFTERS WERE REPLACED WITH 2300 MILES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276888October 29, 2019
SERVICE BRAKES
TL* THE CONTACT OWNED A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A TRACTOR TRAILER. THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED DURING THE FAILURE. THE DRIVER WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11270167October 22, 2019
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK. WHEN THE VEHICLE DECELERATED TO 10 MPH, THE SHAKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHEVROLET (LOCATED AT 13130 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 748-7700) WHERE IT WAS DIAGNOSED THAT THE IDLER ARM AND STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *LN*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11269858October 21, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE HAD TO BE ENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BARTON CHEVROLET (800 AUTO PARK PL, NEWBURGH, NY 12550, (845) 561-7600) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,965.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269402October 18, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE REAR OF THE VEHICLE AND THE REAR DRIVER'S SIDE WINDOW EXPLODED. THERE WERE NO INJURIES. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT A FAULTY DEFROST FUSE COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO NORTHLAND CHEVROLET (1420 OGDEN AVE, SUPERIOR, WI 54880, (715) 392-5111) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS TAKEN TO KOLAR CHEVROLET BUICK GMC (4770 W ARROWHEAD RD, HERMANTOWN, MN 55811, (218) 727-7481), BUT THE FAILURE WAS NOT DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WOULD BE COVERED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269443October 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VACCUM PUMP FAILED, WHICH PREVENTED THE BRAKES FROM ENGAGING WHEN REVERSING OR MOVING FORWARD LESS THAN 5 MPH. WHEN HAULING THE BOAT WITH THE VEHICLE IN REVERSE, THE VEHICLE ROLLED FORWARD WHETHER THE GEAR WAS IN DRIVE OR REVERSE. ALSO, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO JAMES WOOD CHEVROLET (3906 I 35 EAST SOUTH 201, DENTON, TX 76210, (972) 434-1515) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269166October 17, 2019
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LAYNE CHEVROLET (239-603-7066, LOCATED AT 3980 FOWLER ST, FORT MYERS, FL 33901) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266597October 6, 2019
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRIC, EQUIPMENT, EQUIPMENT:MECHANICAL
BRAKE FAILURE ON JUNE 21 2017, CAUSED ACCIDENT SAME ACCIDENT ON NOVEMBER 17 2017 AND AGAIN ON SEPTEMBER 1 2019. I HAVE HAD THE TRUCK IN SHOP TO BE FIXED NUMEROUS TIMES... ABS SENSOR IN FRONT RIGHT WHEEL WAS SUPPOSEDLY BAD. IT DID NOT FIX PROBLEM BC 3 RD ACCIDENT HAPPENED WEEKS AFTER. 9/11/19 GM RELEASED RECALL FOR BREAK FAILURE DUE TO THE VACUUM BOOSTER. MY ISSUE IS EXACTLY WHAT GM HAD JUST ANNOUNCED. CHEVY DEALER AND GM CORPORATE BOTH SAID THERE WAS NOTHING WRONG WITH BRAKES BUT THEY STILL GIVE OUT SLOWING DOWN INTERMITTENTLY. WHY ISNT MY VIN ASSOCIATED WITH THE MOST RECENT RECALL? BECAUSE FOR 3 YEARS NO ONE BELIEVED ME THAT THE BRAKES WERE FAILING.. I LOST MONTHS OF MY WARRANTY AND NOTHING WAS REPAIRED BC THEY SAID THEY WERE IN WORKING CONDITION AND THAT THERE WAS NO ISSUES. ALSO AT HIGH SPEEDS THE TRUCK SHAKES AND/OR VIBRATES, ALSO TOLD NOTHING WAS WRONG, I HAVE ELECTRICAL ISSUE THAT CAUSE ELECTRONIC SCREEN TO GO OUT, THEY SEEN VIDEO OF IT HAPPENING BUT WONT REPLACE IT UNLESS IT HAPPENS AT DEALERSHIP WHEN I BRING IT. THIS TRUCK HAS ALL ISSUES PERTAINING TO RECALLS BUT NOT ACCORDING TO VIN#. THE VEHICLE IS NOT SAFE TO DRIVE. ISSUE ARE SPORADIC AND INTERMITTENT WITH NO WARNING. I HAVE RECEIVED TICKETS, POINTS, AND BEING SUED BC OF THIS . LOST OUT ON MONTHS OF WARRANTY BC SERVICE CENTERS WERE TOLD NOT TO WORK ON IT UNTIL GM CORP DID THERE INVESTIGATION WHICH THEY SAID NOTHING IS WRONG ALSO.... NOW FINALLY THE LATEST RECALL FOR BREAK FAILURE CAME OUT ON 9/6/19 BUT MY VIN IS NOT UNDER IT AND MUST BE BECAUSE THE RECALL IS 100%ACCURATE TO WHAT IM EXPERIENCING WITH THE BRAKE FAILURE. THE PEDAL GETS HARD, OR GOES TO FLOOR INCREASING STOPPING DISTANCE... THIS IS UNSAFE AND DANGEROUS ON THE ROAD.SOMETHJGN NEEDS TO BE DONE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11265422October 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT PURCHASED THE VEHICLE THREE MONTHS AGO AND STATED THAT THE AIR CONDITIONING FAILED. THE VEHICLE WAS TAKEN TO HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202, (601) 376-9944) AND WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265459October 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND TRAVELED TO THE FLOORBOARD. THE VEHICLE SLOWLY CAME TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RYDELL CHEVROLET (8600 DEVONSHIRE ST #1309, NORTHRIDGE, CA 91324, (866) 802-5628) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 591190. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257833September 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL JERKED OUT OF THE CONTACT'S HAND AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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