Chevrolet Silverado Complaints (2025)

165 consumer complaints on file.

#11749951July 13, 2026
POWER TRAIN
The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle was stalling. The message "Transmission Service" was displayed on the instrument panel. The dealer was contacted and diagnosed the failure as a shifter assembly failure. The vehicle was not repaired because the part was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750118July 13, 2026
ENGINE, POWER TRAIN
My truck (2025 Chevy Silverado Trail Boss LZ0 Duramax 3.0l) started to have problems when driving. At a stop light, I started to accelerate at about 2000-3000 RPM. While doing so, there was a loud ticking/grinding noise coming from the transmission/Bell housing area. On June 2nd, I dropped the truck off with the dealership. I didn’t hear back from them until about a month later (July 3rd) and when I did they said the technician confirmed I needed a new ‘axle actuator’. About a week and a half later, they said it did not fix the issue and started to become more of a problem to where they will need an “engine technician” to see if I need a new engine due to the “crank shaft thrust bearing”. The advisor said he will call me on Wednesday, July 15th to update me on what I will need. I requested a Loaner vehicle since I dropped it off and they said no because the dealer does not provide that and would have to get approval from GM to grant me the loaner vehicle bast off the diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748256July 4, 2026
UNKNOWN OR OTHER
Tailgate unlatched while driving and all my items in the trunk fell out without me, knowing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747766July 1, 2026
ENGINE, POWER TRAIN
Leased a 2025 Chevy Silverado in late 2025. On June 13th 2026 driving home my vehicle all of a sudden had very little power, check engine light went on and thankfully I was at my driveway. Pulled into my residence, shut truck off and called the dealer I leased the truck from at 1:00 pm Satuarday, June 13th. They set me up with a loaner vehicle. I called for a tow truck Monday the June 15th and had truck delivered to dealership. Ive been told, they are looking into? Beyond that, nothing more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746976June 28, 2026
ENGINE, UNKNOWN OR OTHER
My 2025 Chevy Silverado 1500 6.2L V8 experienced an internal engine failure at approximately 16,500 miles, requiring replacement of the entire long block under the factory powertrain warranty. The authorized Chevrolet dealership diagnosed internal cylinder wall scoring, and the engine could not be repaired. The failed engine should still be available for inspection if requested. About 4,000 miles after my last oil change, while the Oil Life Monitor still showed about 50% remaining, the vehicle repeatedly displayed "Engine Oil Level Low" warnings. I checked the oil level with the engine cold, and the dipstick showed the level was normal, so I believed the problem was a faulty oil level sensor. The next day, the warning changed to "Add Engine Oil," and I immediately took the truck to the dealership. The dealership confirmed the issue was not the sensor but internal engine damage caused by cylinder wall scoring, requiring replacement of the entire long block. Fortunately, the engine did not seize while I was driving, and no crash or injury occurred. However, before the failure was diagnosed, the only warning was repeated oil level messages that did not match the actual oil level. There were no abnormal engine noises, knocking, or noticeable loss of power. A driver could reasonably assume it was only a sensor issue and continue driving without realizing the engine had already suffered severe internal damage. If the engine failed while driving, it could create a serious safety hazard. Although GM replaced the engine under warranty, I remain concerned that a vehicle less than 16 months old with only 16,500 miles experienced such a major engine failure. I am also concerned that similar failures could occur after the factory powertrain warranty expires, leaving owners responsible for repairs that other Silverado owners have reported can cost approximately $13,000. I respectfully request that NHTSA investigate whether similar failures may also affect 2025 6.2L V8 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745822June 22, 2026
ENGINE, POWER TRAIN
Date: June 22, 2026 Time of Incident: Approximately 11:48 a.m. Vehicle: 2025 Chevrolet Silverado High Country 6.2L V8 Current Mileage: Approximately 29,500 miles I am documenting the events surrounding the unexpected engine failure of my 2025 Chevrolet Silverado High Country. On June 22, 2026, at approximately 11:48 a.m., while driving at highway speed, the vehicle was operating normally with no warning lights, messages, or other indications of a problem. I began hearing a metallic clanking or knocking noise from the engine area. The noise progressively increased in volume and severity over approximately ten minutes as I reduced speed and looked for a safe location to pull over. My intention was to reach the dealership if possible; however, as I slowed to approximately 15 mph to make a turn, the noise stopped abruptly, the engine shut off, and the vehicle displayed a message instructing me to press the Start button again. The vehicle came to a complete stop at approximately 11:58 a.m. I attempted to restart the vehicle once, but it did not restart. No additional restart attempts have been made. There were no warning lights displayed prior to the engine shutting down, and there were no visible fluid leaks underneath the vehicle after it came to a stop. The vehicle received a routine oil change on June 16, 2026, approximately three days before this incident. I have retained the service receipt and all related documentation. The vehicle will be transported by flatbed tow truck to an authorized Chevrolet dealership for diagnosis and repair under warranty. This email is intended to document the incident timeline and details while they are fresh in my memory. I have not heard back from the dealer yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745466June 21, 2026
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11745255June 19, 2026
POWER TRAIN
We were pulling a 5th wheel camper on the highway at 62 mph. We experienced a series of sudden breaking sensations. Engine RPMs did not change during these events. We had been traveling for 45 minutes and decided to cancel our camping trip and return home because we were afraid of getting stranded away from home. The sensation felt like a sudden strong application of the rear brakes. It was very momentary. We turn around and shifted the transmission to "L" which limits the highest gear to 7. We did not have any more incidents. When we were close to home we shifted back to drive and the problem returned. We were concerned with a complete loss of control or motion if the problem got worse. We have an appointment to have the truck looked at next week. There were/are no diagnostics codes visible on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741896June 3, 2026
ENGINE
The engine check appeared on dashboard then engine did not start, Vehicle towed to dealership. Where they discovered a lift pin had broke. A new engine was ordered. Details on incident: I driving on I88 at 70 mile per hour when my vehicle when from 70 to 30 with engine check flashing running rough. After pulling off to side of the HWY, turn-off the engine and calling for help. I decided to try the engine again and it started after about 10 minutes with message "proceed with caution" so drove it to near Chevrolet dealership. Once arrived the Service Advisor saw the engine light and pulled two code. Nevertheless, They were not able find the source of the problem. I drove the vehicle home and two days later I drove the vehicle 20 miles and parked it at locate near me. When came out the vehicle would not start & was towed to the dealership. To some like what I written above is very damage situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740382May 27, 2026
ELECTRICAL SYSTEM, ENGINE
1st incident My son was driving the truck when all the emergency lights came on. He pulled over and the engine was on fire. He ran to a strangers house to get buckets of water not safe for my child at all. Come to find out that an engine rod slipped and put three holes through the engine causing oil to spill and a fire unbelievable! Lucky my son wasn’t injured. Chevy blames my son for that! Not acceptable! 2nd incident 1 month later my son calls and tells me when he started the truck it began making noise. He again got stuck with this truck because it lost complete power. Come to find out the transmission went. Chevy blamed my son again! Really come on! We have paid more for this truck than drive it. Now they are taking the warranty away. Please help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11738484May 18, 2026
ELECTRICAL SYSTEM
The infotainment system regularly stops producing audio. This applies to all audio, including turn signal, navigation, radio and Apple Carplay. Yes, it's available to inspection. While it's not a huge safety concern, there have been a couple times it's quite working, and I was very distracted by the audio cutting in and out. A few times I've driven down the road with my blinker on because I couldn't hear it blinking as it comes through the speakers. Yes, I've taken it to the dealer, they apply software fixes that they know won't correct the issue. It starts right back up a few days later. No, it has not been inspected by the manufacturer, other than their authorized service center. No warning prior to it appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738325May 16, 2026
POWER TRAIN
Was driving and vehicle went into neutral and reduced acceleration drive with care message along with a illumination of a engine appeared on dash, dealer diagnosed faulty valve body on transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738343May 16, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, BACK OVER PREVENTION: WARNINGS
All sound goes out on this truck intermittently. Maybe once every 3-4 days. I will have 0 sound, the safety feature sounds, the parking assistance, the directional signal sounds, the stereo. It is not Bluetooth or anything interfering I’ve shut my phone off to test. This happens with MANY people. Most people complain online about the stereo and directional sounds being completely muted, but forget to mention or don’t notice that the parking and collision assistance sounds are out as well. It took me a while to realize. I have video of it happening as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737983May 15, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2025 Chevrolet Silverado Crew Cab, VIN [XXX] , purchased new in April 2025. Total transaction value exceeded $50,000 including trade in of previous vehicle. Has experienced repeated serious electrical failures in under a year and 16,500 miles. Components that failed: Telematics module causing parasitic battery drain, DC/DC converter module, radio, and two complete battery failures. Turn signal was also triggering the high beams to flash, a separate electrical issue repaired under warranty. All components are available for inspection upon request. Safety risk: First battery failure occurred in January at 10,000 miles while traveling in the desert with my wife and infant son. We were stranded with no Chevrolet dealer accessible. Second battery failure occurred at 16,500 miles. A failed DC/DC converter module was discovered immediately after the latest round of repairs when the dashboard lit up with multiple warning lights and a check engine light the same day I picked up the vehicle. I drive this truck daily for work and transport my young child in it regularly. Repeated unexpected failures create a serious and ongoing safety risk. Confirmed by dealer: Yes. George Chevrolet confirmed and attempted repairs on the telematics module, DC/DC converter module, and radio. All failures documented on official repair orders. Warning lamps: Yes. Multiple warning lights and check engine light appeared immediately upon pickup after the most recent repairs. Manufacturer response: General Motors denied my repurchase request despite multiple confirmed warranty failures and has not offered a replacement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737527May 13, 2026
ENGINE
Hello, I purchased this truck new in November of 2025. Around 1500 miles and a few months later the truck developed what sounds like some sort of belt squeak or chirp upon startup, light acceleration and when the engine auto start/stops. I took it to my local dealer and they told me they “lubed the belt” the noise became faint but still didn’t go away. Around 3k miles the noise is back as loud as it was. Back to the dealer, a new serpentine belt the noise is again quieter but still exists. This needs to be addressed many people online are dealing with this and the dealer is giving us the run around trying to say it’s normal for a brand new $70,000 dollar truck to squeak and chirp!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737573May 13, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving the vehicle at approximately 40 MPH, every single warning light illuminated on the dashboard. Concurrently, the vehicle was unable to decelerate or brake, and the brakes became completely non-operational. The vehicle was towed to a dealer but has not been diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736229May 7, 2026
ELECTRICAL SYSTEM
The infotainment system has not worked since day one and the entire dash and everything electrical sometimes malfunctions or doesn't work. The vehicle has been in the shop non stop for 8 months and it has not been fixed and they have said they can't fix it. According to GM they are waiting on another part to replace but the part is on back order with no timetable to get it and the mechanic has said that part won't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736265May 7, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked at it and determined the fire started in the engine bay, below the master cylinder. He said this was a GM problem. As this truck was a replacement truck, for another broken down truck, we were outside the auto coverage on our insurance. The business property is covering the tool loss, and said it isnt worth going after GM as they make it impossible. I know this isnt the only vehicle this has happened to, and they simply refuse to even answer. I want to file a formal complaint against GM, and want them to cover the loss, the loss of use. This is a safety matter as this could have happened driving down the road and caused loss of life.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11733535April 24, 2026
UNKNOWN OR OTHER
Soon after purchase, Onstar stopped working. Took to dealership and they started Onstar module bad. They also started that it may be months or years as part is back ordered for an issue GM has known about since 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732912April 22, 2026
ENGINE
My vehicle was in motion down a state highway at approximately 55 mph around a corner as my 6.2 put itself into neutral and shut itself off. A message displayed on my dash stating to press start again to restart the engine. I pulled to the side of the road and attempted to do so in which nothing happened. Vehicle was towed to the dealer the same day. I was on a blind corner, experiencing complete engine failure on a busy state highway, I was near inches from being hit multiple times and sent off of a roughly 30 foot drop. My 6.2 experiencing complete engine failure at approximately 33000 miles should not be happening. The engine had no warning signs just happened traveling down the road. The dealership has ordered my engine under warranty but I remain well over 1000 on the waiting list to get a new 6.2 engine. My main concern is what happens when I get the truck back with the same malfunctioning 6.2 with no recall and no fix. How long until it breaks again? GM has done nothing else to remedy the situation and make the situation better for their loyal customers. Vehicle has been in the shop since 03/18 and has no return in the foreseeable future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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