Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#11163966December 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT CAME ON AND "LOW ENGINE POWER" FLASHED WHERE THE ODOMETER IS. THIS CAUSED THE RPM'S NOT TO GO OVER 2800. CODE READER CLAIMS O2 SENSORS OR THROTTLE CONTROL MODULE OR CATALYTIC CONVERTOR ISSUES. WE DISCOVERED IT WAS NONE OF THE ABOVE. TO FIX PROBLEM CHANGE 3 RELAYS LOCATED UNDER HOOD IN FUSE BOX. RELAY #8864. THEN CLEAR CODES, SHOULD FIX ISSUE UNLESS CODE PERSISTS. RELAYS WILL CAUSE A FIRE IF NOT CHANGED OUT ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153533November 24, 2018
STEERING
POWER STEERING IS HARD TO TURN AND ALSO TAKES LONGER TO STOP THE VEHICLE, HYDRO BOOST IS LEAKING AT THE BASE CAUSING THE VEHICLE TO TURN HARD AND SLOPPY STOPPING, DEALERSHIP SAYS NO WARRANTY FOR IT AND IT SHOULD BE OKAY AS LONG AS YOU KEEP FLUID FILLED, THAT COMMENT SOUNDS DANGEROUS AND UNSAFE FROM THE DEALERSHIP, IT CONTINUES TO LEAK POWER STEERING FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151895November 16, 2018
WHEELS
DRIVING SOUTH ON INTERSTATE 15 IN #1 LANE SOUTH OF CEDAR CITY, UTAH. THE TRUCK SUDDENLY SHOOK VIOLENTLY AND WITHIN SECONDS THERE WAS A LOUD EXPLOSION WITH DEBRIS FLY A HEAD OF ME. I FOUGHT TO CONTROL MY VEHICLE AND WAS ABLE TO SLOW DOWN TO PULL OFF ON THE SHOULDER OF THE ROAD WITH HITTING ANY ONE. THE TIRE THAT EXPLODED WAS ON LEFT FRONT. THE ENTIRE TREAD CAME OFF OF THE TIRE AND TIRE SEPARATED WHERE THE TIRE WAS SEAMED TOGETHER DURING MANUFACTURE. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BENT FRONT BUMPER, TORE THE WHEEL WELL LINER, DENTED THE FRONT DOOR IN SEVERAL PLACES AND DENTED ROCKER PANEL UNDER THE FRONT DOOR. THE TIRE WAS A BF GOODRICH ALL TERRAIN T/A KO, LT285R70/17 LOAD RANGE E. THE TIRE HAD A 50,000 MILE WARRANTY BUT HAD JUST A LITTLE 20,000 MILES WITH 10/32 TREAD ON ALL TIRES WHICH MEANS THERE WAS 60% TREAD LIFE LEFT IN THE TIRES. WHEN I WAS ALMOST HOME, I NOTICE A TYPE OF VIBRATION LIKE A TIRE WAS UNBALANCE OR OUT OF ROUND. I CHECK THE OTHER THREE TIRES AND DISCOVERED THE RIGHT REAR TIRE HAD LARGE BULGE ACROSS THE TREAD WHICH INDICATES THAT ANOTHER TIRE WAS FAILING. TOOK THE TIRES TO THE DEALER AND TOLD ME THAT ME THESE FAILURES WERE DO TO A MANUFACTURER/WORKMANSHIP DEFECT. MICHELIN WHICH MAKES THE BF GOODRICH TIRES WANTS ME TO PAY FOR A NEW SET OF TIRES AND DAMAGE TO MY TRUCK AND VERBALLY THEY TELL ME THEY MAY REIMBURSE ME BUT WILL NOT PUT THAT IN WRITING. I DO NOT TRUST THEM AND WILL NEVER BUY BF GOODRICH OR MICHELIN TIRES AGAIN. MICHELIN HAS A RECALL ON THIS LINE OF TIRES IN VARIOUS SIZES BUT NOT IN MY SIZE. DO NOT UNDERSTAND WHY MY SIZE WAS NOT RECALLED BECAUSE ALL SIZES IN THE ALL TERRAIN LINE ARE MADE WITH THE SAME MATERIALS AND MANUFACTURING PROCESS THE SAME FOR ALL SIZES. THE ONLY DIFFERENCE IS THE SIZE OF THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139277October 9, 2018
AIR BAGS
MY HUSBAND HAD A HORRIFIC ONE VEHICLE ACCIDENT. HE WAS TRAVELING AT A HIGH RATE OF SPEED, DRIVING ON AN UNFAMILIAR COUNTY HIGHWAY WHEN HE APPROACHED A CURVE IN THE ROAD, HIS VEHICLE LEFT THE ROAD, ROLLED, BECAME AIR BORN, HIT A UTILITY POLE WHILE AIR BORN HARD ENOUGH TO SNAP IT IN HALF AND MOVE THE PART OF THE POLE THAT'S IN THE GROUND ABOUT TWO FEET, THE VEHICLE ROLLED AND LANDED UP SIDE DOWN. NOT ONE SINGLE AIR BAG DEPLOYED. MY HUSBAND WASN'T WEARING HIS SEAT BELT AND WAS THROWN FROM THE VEHICLE. I'M NOT EXCUSING HIS ACTIONS, BUT THE OTHER SAFETY FEATURE DIDN'T PERFORM AS WELL. I'VE CONTACTED GENERAL MOTORS AND THEY IN RETURN TURNED IT OVER TO ESIS THEY'RE ADDRESS IS ESIS/GM CENTRAL CLAIMS UNIT. P.O BOX 300 MAILCODE 482-C19-B61 DETROIT, MI. 48265-3000. PHONE NUMBER 800-888-0164 FAX 248-778-1794. I SENT ESIS MULTIPLE PICTURES OF THE TOTALED VEHICLE SHOWING THAT NOT ONE AIR BAG DEPLOYED. I'VE RECEIVED A LETTER BACK FROM ESIS RELATING THAT THEY HAVE COMPLETED THEIR REVIEW OF MY CLAIM, BASED ON ALL DOCUMENTATION REVIEWED. ALSO TELLING ME THAT IF I HAVE ANY FURTHER EVIDENCE TO SUPPORT MY CLAIM TO PLEASE SUBMIT IT TO THEM. ARE PICTURES OF A TOTALED OUT VEHICLE THAT SUFFERED SEVERE DAMAGE BUT YET NO SIGNS OF AIR BAG DEPLOYMENT NOT PROOF ENOUGH? I'VE ASKED ESIS HOW MANY MORE VEHICLES LIKE OURS MAY BE OUT THERE. NO RESPONSE. MY HUSBAND SUFFERED SEVERE BRAIN TRAUMA, A BROKEN NECK, STERNUM, FOUR BROKEN RIBS, BROKEN RIGHT LEG IN MULTIPLE PLACES AND A BROKEN LEFT ARM THAT WAS ALSO BROKEN IN MULTIPLE PLACES. HE HAD HIS ACCIDENT ON MARCH 12TH 2018 AND DIED AS A RESULT OF IT ON AUGUST 7TH 2018. ESIS HASN'T OFFERED TO PROVIDE ME WITH A COPY OF THEIR FINDINGS NEITHER. I'M FULLY AWARE THAT HE WOULD HAVE SUFFERED INJURIES REGARDLESS OF SEAT BELT ON OR OFF. WHAT I WANT TO KNOW IS WHY DIDN'T THE AIR BAGS DEPLOY. THANK YOUR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11122432August 26, 2018
AIR BAGS
WORKING DOOR FRAME-AWAY FROM ALL CABLES AND WIRES-TRUCK WAS PARKED IN DRIVEWAY-OFF-DRIVERS AIR BAG WENT OFF-ON ACCIDENT-TRUCK WAS PARKED--NO LUCK WITH GM--AN LUCK WITH DEALER--GM SAID-TRUCK OUT OF WARRANTY AND TO OLD--COST ME OVER $2000.00 TO REPLACE--I AM 70 YRS OLD AND RETIRED--STILL LIKE THE TRUCK--THESE $$$ HURT ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102632June 19, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SUSPENSION
I HAVE HAD A COMPLETE BRAKE JOB BECAUSE ALL OF THE LINES RUSTED OUT AND FAILED AS I WAS DRIVING. FORTUNATELY, I WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP SAFELY. I SPENT ROUGH.Y $3,000 TO GET THIS REPAIRED. NOW THE FUEL LINES, FUEL COOLER AND EVERYTHING ATTACHED HAS RUSTED OUT TO THE POINT THAT IT IS GOING TO BE AN ADDITIONA $2,500 TO REPAIR THIS. ALSO, THE COMPLETE UNDER CARRIAGE AND REAR END HAS RUSTED TO THE POINT THAT I AM EXPECTING IT TO FAIL AT ANY TIME. THIS IS NOT ONLY A DANGEROUS SITUATION, BUT IS EXTREMELY COSTLY TO THE CONSUMER, ME. WHEN THE BRAKES FAILED, I WAS DRIVING ON A STREET APPROACHING A BUSY INTERSECTION. WITH NO WARNING AT ALL, THE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES. THE REPAIR FACILITY MECHANIC SAID HE HAS NEVER SEEN A SYSTEM SO BAD. I KEEP THE VEHICLE IN A GARAGE AND HAVE WASHED THE UNDER CARRIAGE IN THE WINTER TO KEEP ROAD SALT FROM ACCUMULATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072174February 11, 2018
ELECTRICAL SYSTEM
MANY OF THE VEHICLES IN THIS FAMILY SUFFER FROM RANDOM ELECTRICAL SHORTS AND OR POOR ELECTRICAL GROUNDING RELATING TO THE DRIVE BY WIRE THROTTLE ACTUATOR. THE RESULT IS THAT THE VEHICLE WILL GO INTO 'REDUCED ENGINE POWER' MODE RANDOMLY. IN THIS MODE THE VEHICLE WILL IDLE BUT NOT ACCELERATE OR DRIVE. THIS ISSUE IS WELL DOCUMENTED ON MESSAGE BOARDS WITH NO CONSISTENT FIX. THIS CONDITION EXPOSES AN EXTREME HAZARD AS THE VEHICLE CAN LOOSE POWER AT ANY TIME. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE INVESTIGATED. I HAVE HAD MY VEHICLE LOOSE POWER ON THE INTERSTATE AND ON HIGH SPEED 2 LANE ROADS WITH NO SHOULDER AND HEAVY TRAFFIC ON 4 OCCASIONS. NUMEROUS ATTEMPTS TO REPAIR THE ISSUE HAVE BEEN UNSUCCESSFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062883January 15, 2018
ELECTRICAL SYSTEM
THE SPEEDOMETER DOESN'T WORK PROPERLY. I CAN BE AT A RED LIGHT AT COMPLETE STOP & IT STATES I AM DOING 60, WHEN I ACCELERATE IT GOES TO 100, WHEN I KNOW I AM ONLY DOING 10-15 MPH. I AM 70 YEARS OLD ON A FIXED INCOME. I NEVER RECEIVED ANYTHING ABOUT A RECALL AND I NOW HAVE AROUND 102,000 MILES ON MY TRUCK. I CAN NOT AFFORD TO REPLACE A DEFECTIVE PART FOR $500- $600. GM SHOULD HAVE TO REPLACE THESE AT FULL COST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061321January 8, 2018
ENGINE
ENGINE LIGHT COMES ON WHILE DRIVING, ENGINE POWER DROPS IMMEDIATELY, NO POWER AT ALL. I GET A MESSAGE THAT SAYS ENGINE POWER FAILURE. I CAN STOP AND SHUT TRUCK OFF WAIT ABOUT 10-20 MINUTES, CRANK TRUCK, LIGHT GOES OUT AND ENGINE HAS POWER. THIS HAS HAPPENED 4 TIMES WITHIN THE LAST 2 MONTHS. TWICE THIS HAPPENED IN THE CITY LIMITS AND TWICE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052104December 3, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1 ISSUE IS THE AC RUNS HOT ON THE LEFT SIDE AND COLD ON THE RIGHT. SOMETIMES IT WILL RUN ALL HOT.. @. THE DASH BOARD LIGHTS GO OFF AFTER I HAVE STARTED DRIVING AND I CAN NOT SEE THE SPEED OR ANYTHING ON IT. WE HAD A RECALL ON THE HARNESS A FEW YEAR AGO, AROUND APRIL 2011 OR 2012 THE TRUCK WOULD NOT PASS STATE INSPECTION AT THE TIME. I HAVE REPLACED IT TWICE ALREADY. CHEVROLET MANUFACTURE REIMBURSED US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047326November 19, 2017
ELECTRICAL SYSTEM
MAY 2016 INSTALLED 5 YEARS WARRANTY BATTERY. BATTERY DEAD EVERY THREE MONTH. CHARGED BATTERY. INSTALLED NEW BATTERY LAST WEEK. BATTERY DEAD TODAY. HAD ALTERNATOR TESTED. (FINE) NOTICE DASHBOARD LIGHT WHERE READ MILAGE LOOKED LIKE THIS AFTER TRUCK OFF #######. ONLY GREEN LIGHT WILL NOT TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047179November 18, 2017
UNKNOWN OR OTHER
THE AC/HEATER PASSENGER VENT DUCTS DO NOT RELAY HEATER AIR FLOW FUNCTION - ONLY DIRECTS COLD AIR, BOTH OVER AND UNDER DASHBOARD. THE DRIVER'S SIDE IS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045501November 12, 2017
SERVICE BRAKES
BRAKES FAILED ON HIGHWAY DUE TO RUSTED LINES. BRAKES COMPLETELY FAILED. BRAKE LINE WAS SO RUSTED IT HAD A HUGE HOLE IN IT DUE TO THE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039897October 26, 2017
POWER TRAIN
SINCE IT WAS NEW MY TRUNK SURGES UNCONTROLLABLY AND VIOLENTLY AT TIMES. ITS NORMALLY WHEN I FIRST START IT IN MORNING AND FOR FIRST BLOCK OR TWO. ITS VERY DANGEROUS, IF IT EVER HAPPENS ON THE FREEWAY I WILL DIE. GM THREATENED TO BANKRUPT ME IF I SUED UNDER LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034728October 19, 2017
SERVICE BRAKES
I KNOW MY TRUCK IS 14 YEARS OLD. BUT MY BRAKE LINES RUST OUT NEAR THE ABS BLOCK AND NEAR THE FUEL TANK ON THE FRAME OF THE TRUCK. WHICH IS ODD TO HAPPEN AT THE SAME TIME. I HAVE HEARD OF PEOPLE HAVING PROBLEMS WITH THIS TRUCK LINE SOONER THEN ME. NOW I HAVE A 85 TRANS AM MADE BY GM AND HAVEN'T HAD THIS PROBLEM . I THINK THE NHTSA AND GM NEED TO LOOK AT THIS CLOSER. THIS HAPPEN TO ME THIS MORNING ON MY WAY OUT TO WORK AND IT SCARED THE HELL OUT ME LUCKY I WAS JUST IN MY DRIVE WAY. I TAKE VERY GOOD CARE OF MY TRUCK AND DON'T ABUSE IT. I TRY TO KEEP UP ON THE UNDER BODY AND FRAME AFTER SNOW STORMS BY RINSING OFF THE UNDER BODY AND FRAME. NOW I WAS INFORMED I WILL COST ME ANY WERE FROM $1500.00 TO$ 2000.00 TO REPAIR THIS PROBLEM. NOT A HAPPY CAMPER. JUST GLADE I WASN'T ON THE ROAD DOING 50. AS I TAKE LOCAL AND STATE HIGH WAYS TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031843October 5, 2017
SERVICE BRAKES
WHILE DRIVING AT HIGHWAY SPEED, TRAFFIC MOUNTED UP AND CARS VIGOROUSLY APPLIED BRAKED. BRAKED TRUCK, WHICH SLOWED AT FIRST, THEN PEDAL SANK TO FLOOR AND CEASED TO STOP. EMERGENCY BRAKE DEPLOYMENT PERFORMED REMAINING NECESSARY STOPPING (JUST BARELY). INSPECTION FOUND BADLY RUSTED BRAKE LINE RUPTURED NEAR THE PASSENGER REAR TIRE, AS THE METAL LINE MEETS RUBBER. ALL LINES BADLY RUSTED WHILE LITTLE OTHER UNDERCHASSIS SHOWS ANY RUST AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031500October 3, 2017
SERVICE BRAKES
YESTERDAY MY BRAKE PEDAL WENT TO THE FLOOR AND I COULD NOT STOP THE TRUCK. I PUT MY BLINKERS ON AND DROVE ABOUT TWO MILES AN HOUR TO MY REGULAR MECHANIC AND HE SAID ALL THE BRAKE LINES NEED TO BE REPLACED BECAUSE THE ARE RUSTED OUT AND LEAKING FLUID TO A COST OF $750.00. IT IS IN THE SHOP RIGHT NOW SO I WON'T HAVE THE INVOICE FOR A FEW DAYS. HE ALSO SAID THE THE FUEL LINES LOOK RUSTED ALSO AND HOPES THEY WON'T BREAK WHILE FIXING THE BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025124September 22, 2017
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVY SILVERADO CREW CAB AND MY SERVICE SHOP HAS DETERMINED THE CLUSTER PANEL IS FAULTY IT PRESENTS MISREADINGS WHICH IS CAUSING ERROR CODES READINGS IN THE COMPUTER. THEY TESTED THE OIL PRESSURE AND THE TACH AND SAID THE COMPONENTS WERE WORKING CORRECTLY WITH IN RANGE IN SPITE OF THE FACT THE GAUGE DIALS ON THE PANEL WERE SHOWING THINGS WERE NOT WORKING CORRECTLY OR WITH IN RANGE. WHEN THE VEHICLE IS IN MOTION THE TACHOMETER GAUGE DIAL PERIODICALLY EITHER DOES NOT REGISTER IT WILL STAY AT ZERO, OTHER TIMES IT WILL EXCEED ABOVE THE HIGHEST # ON THE PANEL. THE OIL GAUGE DIAL STAYS CONSISTENTLY IN THE SAME POSITION WHICH EXCEEDS ABOVE THE HIGHEST # READING LEVEL ON THE PANEL. PERIODICALLY THE ENGINE LIGHT WILL COME ON AND STAYS ON FOR A COUPLE OF WEEKS AND THEN IT WILL GO OFF FOR ABOUT 3-6 MONTHS. THIS IS A SAFETY ISSUE, HOW ARE DRIVERS TO KNOW IF SOMETHING IS TRULY WRONG WITH THE TRUCK WHEN THE CLUSTER PANEL IS NOT PRESENTING THE CORRECT READING. WE DEPEND ON THE CLUSTER PANEL TO ALERT US WHEN SOMETHING IS GOING AWRY. I HAVE JUST RECENTLY RAN INTO THIS ISSUE WITH MY TRUCK AND IT ONLY HAS APPROX 50,000 ORIGINAL MILES ON IT. I HAVE JUST RECENTLY STARTED WORKING WITH THE CHEVY COMPANY BUT I HAVE NOT BEEN VERY SUCCESSFUL SO FAR IN GETTING ANY FINANCIAL ASSISTANCE WITH THIS AND I AM TOLD IT WILL BE APPROX $800.00 TO R & R IT. I TRULY HOPE THAT OTHER OWNERS WILL COME FORWARD WITH THIS ISSUE AND IF WE STAND TOGETHER WE CAN CONVENIENCE CHEVROLET THAT THEY NEED TO STAND BEHIND THEIR FAULTY PRODUCT AND PROVIDE US WITH SOME TYPE OF COMPENSATION FOR THIS ISSUE. I LIKE MY TRUCK AND WOULD RATHER GET IT FIXED THEN GET RID OF IT. THANK YOU FOR YOUR TIME SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023738September 16, 2017
SERVICE BRAKES
TOTAL BRAKE FAILURE WHEN ATTEMPTING TO SLOW/STOP VEHICLE TO MAKE A TURN. DROVE INTO PARKING LOT TO GET OFF OF ROADWAY, HIT SIGN, TREE, PARKED VEHICLE BEFORE VEHICLE FINALLY STOPPED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11023798September 16, 2017
SERVICE BRAKES
ALL FACTORY HARD BRAKE LINES HAVE FAILED DUE TO CORROSION. I'VE REPLACED THE INTERMEDIATE LINE BETWEEN THE MASTER CYLINDER AND DISTRIBUTION BLOCK WITH STAINLESS STEEL 1.5 YRS AGO. I JUST REPLACED THE REAR BRAKE LINES ALONG THE AXEL. NOW THE FRONT BRAKE LINES HAVE FAILED. IN ALL CASES THE LINES FAILED WHILE DRIVING AND EMPTIED THE MASTER CYLINDER. I DO NOT LIVE IN THE SALT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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