Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11366842October 28, 2020
AIR BAGS
MY TRUCK WENT OFF THE ROAD I STRUCK A TREE IN EXCESS OF 20+ MILES AN HOUR TOTALED THE TRUCK AND NO AIRBAG DEPLOYED ALMOST KILLING ME NOW I HAVE FACIAL RECONSTRUCTION AND 6 HERNIATED DISKS WHICH MAY KEEP ME FROM EVER WORKING AGAIN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11365745October 22, 2020
UNKNOWN OR OTHER
TRANSMISSION SLIPS CAUSING TRUCK TO SHAKE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365256October 19, 2020
STEERING
DRIVING DOWN THE ROAD AND POWER STEERING GOES OUT WHEN I HIT A BUMP IN THE ROAD. COMES BACK IN WHEN TURN OF THE VEHICLE AND TURN IT BACK ON ALMOST THROUGH ME IN THE DITCH A NUMBER OF TIMES. JUST LOSSES ALL POWER STEERING ALL AT ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364842October 17, 2020
POWER TRAIN
TRUCK HESITATES WHEN ACCELERATING, HARD SHIFTING FROM 1ST TO 2ND AND 2ND TO 1ST ALMOST FEELS LIKE YOU'VE BEEN REAR-ENDED. TRUCK SHAKES AND JERKS WHEN SHIFTING GEARS, TRUCK VIBRATES AT LOW SPEEDS. BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH NO SUCCESS. THEY TELL ME THEY CAN'T DUPLICATE PROBLEM. TRUCK HAS 13,000 MILES CHEVY SHOULD MAN UP AND FIX THE PROBLEM. VERY DISAPPOINTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364478October 15, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364536October 15, 2020
ENGINE
WHEN GOING HIGHWAY SPEEDS, OVER 45 MPH, MY TRUCK HAS A RANDOM SHUDDER THAT FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS BUT I AM NOT. THIS ONLY HAPPENS OVER 40 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363536October 9, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362667October 4, 2020
POWER TRAIN, SUSPENSION
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360950September 24, 2020
POWER TRAIN
TORQUE CONVERTER LOCKING UP ON RANDOM OCCASIONS WITH NO WARNING BEFORE SHIFTING PERIOD VERY DANGEROUS WHILE IN TRAFFIC OR TRYING TO TURN. GM TOLD ME THEY KNOWS ABOUT THIS PROBLEM OF COURSE AND SAID INSTALL A NEW TRANSMISSION WITH UPDATED PARTS THAT WERE BAD FROM THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360862September 24, 2020
SERVICE BRAKES
WHILE PARKING THE TRUCK I LOSS ALL BRAKE PRESSURE. THE PEDAL WENT TO THE FLOOR AND I HAD TO STAND ON THE BRAKES TO GET THE TRUCK STOPPED. ONCE STOPPED AND PARKED I REPEATEDLY PUMPED THE PEDAL WITH NO CHANGES. I HAD THE TRUCK TOWED TO A MECHANIC WHO FOUND NO ISSUES WITH THE FLUID OR SYSTEM IN GENERAL. HE DROVE THE VEHICLE WITH NO ISSUES FOR 10 MINUTES. HE CHECKED THE PADS AND CALIPERS FOR ANY ISSUES WITH NONE BEING FOUND. AFTER PUTTING THE WHEELS BACK ON THE TRUCK IT EXHIBITED A RECURRENCE OF LOSS OF BRAKE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360605September 23, 2020
POWER TRAIN
TRANSMISSION ALMOST HAS SOME WHAT OF A SHUTTER WHEN SHIFTING AS WELL AS WHEN DRIVING AT HIGHER RPM AND THEN SLOW DOWN QUICKLY HITS HARD AS IF GETTING REAR ENDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360271September 21, 2020
AIR BAGS
I WAS INVOLVED IN A REAR-END COLLISION, WHERE I WAS SITTING STATIONARY. THE OTHER VEHICLE HIT ME GOING ESTIMATED SPEED OF 50 MPH. THE AIR BAGS DID NOT DEPLOY, YET THE GAS FROM THE AIRBAGS FILLED THE VEHICLE AND SOME OF THE PLASTIC IN THE INTERIOR HAS BEEN BROKEN/DAMAGED. THE POLICE OFFICER ASKED ME IF I "VAPED", THAT IS HOW CLOUDY IT WAS INSIDE THE VEHICLE AND SMELLED LIKE SULFUR. THIS HAS CAUSED GREAT CONCERN THAT THE AIRBAGS DID NOT DEPLOY, YET THE GASES FROM THEM DID.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11359911September 19, 2020
SERVICE BRAKES
BREAK FAILURE AT LOW SPEEDS DUE TO LACK OF VACUUM FROM A DEFECTIVE VACUUM PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355592September 17, 2020
STRUCTURE:BODY
THE FACTORY EXTERIOR RADIO GPS ON STAR { SHARK FIN} ANTENNA RUBBER SEAL AND IMPROPERLY GM DESIGNED PART AND IMPROPERLY LOCATED WATER DRAIN HOLE ALLOWED WATER TO DRAIN INTO THE VEHICLES INTERIOR AND SHORT OUT THE RADIO, GPS AND ONSTAR FUNCTIONS,ON 9/17/2020 I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS CHARGED 135.00 AND WAS TOLD THAT GM IS NOT GOING TO REPAIR THE PART AND SEAL WHICH COMES ON THE NEW PART TO CORRECT THE PROBLEM. THE NEW REPLACEMENT PART HAS A NEW SEAL DESIGN AND RELOCATED WATER DRAIN HOLE TO CORRECT GM KNOWN ORIGINAL DESIGN FLAW WHICH CAUSED THE LEAK AND MALFUNCTION OF MY RADIO GPS AN ONSTAR.THIS ISSUE HAS HAPPEN ON MANY GM VEHICLES WITH THIS TYYPE {SHARK FIN} ANTENNA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355687September 17, 2020
POWER TRAIN
II TOOK MY 2017 1500 SILVERADO I PURCHASED 11/2020 THAT HAD ABOUT 9500 MILES TO THE CHEVY SERVICE CENTER AND STATED WHILE DRIVING MY VEHICLE WHEN COMING TO A STOP DURING THE 2-1 DOWNSHIFTING OF THE TRANSMISSION A VERY LOUD CLUNKING NOISE AND AT THE SAME TIME IT FEELS LIKE SOMETHING HIT THE REAR OF THE VEHICLE. UPON STARTING FROM A STOP SIGN OR STOP LIGHT THE 1-2 SHIFTING OF THE TRANSMISSION MAKES THE SAME LOUD CLUCKING NOISE AND IT FEELS LIKE SOMETHING HIT THE VEHICLE WAS IN THE REAR AGAIN. THE CHEVY SERVICE PERSON STATED THAT IN THE VEHICLES HISTORY, THE PRIOR OWNER HAD THE FACTORY UPDATE AND REPROGRAM THE TRANSMISSION TO TRY TO CORRECT MY CURRENT ISSUES. I THEN LEFT THE DEALERSHIP WITH THE SAME ISSUES PRIOR TO MY VISIT. ON 7/21/2020 I WAS HAVING MY VEHICLE SERVICED FOR A FACTORY RECALL FOR THE REAR WIDOW DEFROST. I STATED AGAIN TO THE CHEVY SERVICE ABOUT MY CONTINUED TRANSMISSION DRIVELINE CLUNKING ISSUES. ACCORDING TO MY SERVICE PAPERWORK THE SEVICE TECH STATED THE TRANSMISSION IS OPERATING AS NORMAL, BUT ATTACHED TO MY SERVICE PAPERWORK STATING BULLETIN #PIT5161G NORMAL CHARACTERISTIC-BUMP FEEL OR CLUNK NOISE AFTER A STOP {AFFECTING GMC CHEVY YEARS 2007-2020 AND ALSO UP DATED # BULLETIN #99-04-002K INFORMATION ON DRIVELINE CLUNK {OCT 29 2019}. TO DATE 9/17/2020 I AM STILL HAVING THE SAME DRIVING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354987September 14, 2020
STEERING
I LOST MY POWER STEERING AND THE DEALERSHIP SAYS I NEED A NEW PCM PART NUMBER 19417067. VERY UNSAFE FOR A VEHICLE OF THREE YEARS AND LESS THAN 30,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354808September 13, 2020
ELECTRICAL SYSTEM
THIS MORNING I WAS DRIVING TO WORK WITH THE HEAT ON FULL, HEATED SEATS ON, AND THE REAR DEFROST. I SMELT SMOKE COMING FROM SOMEWHERE IN THE CAR. I LOOKED IN MY BACK SEAT TO SEE SMOKE COMING FROM THE BOTTOM OF MY REAR WINDOW. I DID NOT OPERATE MY REAR POWER WINDOW AT ANY POINT TODAY. I STOPPED AND LOOKED CLOSER TO SEE SOMETHING ELECTRICAL MELTING BEHIND THE REAR PASSENGER HEAD REST (SEE PICTURE). SUDDENLY THERE WAS A LOUD POP, IT WAS THE REAR WINDOW BREAKING. THE WHOLE THING DID NOT BREAK, JUST THE 1/3 ON THE DRIVER SIDE. I BELIEVE THIS WAS THE FIRST TIME I HAVE I USED THE REAR DEFROST. I'M VERY HAPPY NOTHING CAUGHT ON FIRE AND MY BACK SEAT WAS EMPTY. WHEN I DROVE HOME THERE WERE NO PROBLEMS, THE REAR DEFROST WAS OFF BUT NOW I HAVE A SHATTERED. I DID NOT HAVE ANYTHING IN MY TRUCK BED THAT COULD HAVE BROKEN THE WINDOW, I BELIEVE THE HEAT FROM THE ELECTRICAL ISSUE CAUSED IT TO SHATTER. I HAVE SEEN THAT CANADA HAS RECALLED THIS TRUCK FOR THIS ISSUE. I DON'T KNOW WHO IS RESPONSIBLE AND WHO IS GOING TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354617September 12, 2020
ENGINE
TRUCK HAD 13758 MILES AND A/C WOULD NOT WORK IN TEMPERATURES ABOVE 100 DEGF WHEN SITTING AT IDLE. WHILE MOVING THE SYSTEM WOULD COOL A LITTLE. INITIALLY TOOK TO ALL AMERICAN CHEVY OF MIDLAND AND THEY COULD NOT REPLICATE THE PROBLEM. TOOK THE TRUCK TO A SECOND DEALERSHIP, SEWELL GMC OF MIDLAND AND THEY WERE ALSO UNABLE TO REPLICATE THE PROBLEM. I TOOK THE TRUCK BACK TO SEWELL GMC OF MIDLAND AND THEY WERE ABLE TO FIND THE PROBLEM. THE FAN CLUTCH WAS REPLACED. THEY WERE UNABLE TO REPAIR IT UNDER WARRANTY SINCE IT WAS 4 MONTHS OUT OF WARRANTY WITH 29599 MILES. I HAD TO PAY FOR 40% OF THE REPAIR COST DESPITE THE ISSUE FIRST OCCURING WHILE IN WARRANTY. BUT BECAUSE THE TWO DEALERSHIPS COULD NOT DIAGNOSE A BAD FAN CLUTCH I WAS STUCK WITH 40% OF THE BILL. GM CUSTOMER SERVICE INVOLVED, GAVE ME A $100 SERVICE VOUCHER. LETTERS SENT TO CEO AND VP OF GLOBAL MANUFACTURING. NO RESOLUTION BECAUSE THE "FACTORY TRAINED TECHNICIANS" WERE UNABLE TO FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354619September 12, 2020
ENGINE
TRUCK HAD 13758 MILES AND OIL WAS FOUND TO BE WEEPING FROM THE FRONT OF THE OIL PAN. TRUCK WAS TAKEN TO ALL AMERICAN CHEVY OF MIDLAND. TECH ACKNOWLEDGED THERE WAS AN OIL LEAK BUT COULD NOT FIND WHERE IT WAS COMING FROM. UV DYE WAS ADDED TO OIL AND I WAS ASKED TO COME BACK IN 2 WEEKS. AFTER 2 WEEKS I WENT BACK AND THE TECH SAID THAT BECAUSE IT WAS RAINING HE COULD NOT FIND WHERE THE LEAK WAS COMING FROM. TRUCK TAKEN TO A DIFFERENT DEALER AND THEY WERE UNABLE TO FIND WHERE THE LEAK WAS COMING FROM. OIL LEAK REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354620September 12, 2020
ENGINE
TRUCK HAD 29599 MILES WHEN THE ENGINE BLOCK HEATER CORD WAS REPLACED UNDER RECALL. SINCE THEN I HAVE HAD THE LOW COOLANT WARNING COME UP 5 DIFFERENT TIMES. EACH TIME IT HAS COME UP I HAVE TOPPED OFF THE COOLANT. AFTER TOPPING OFF THE TIME BETWEEN SUBSEQUENT TOP OFFS VARIES BUT THERE IS AN ISSUE THAT IS CAUSING THE COOLANT TO GET LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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