Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10423218September 4, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE IS CURRENTLY AT THE "BAYSIDE CHEVROLET" DEALER IN PRINCE FREDERICK, MD. SORRY, I DON'T KNOW THE EXACT MILEAGE BUT IS APPROX. 156,000. I WAS AT AN ENTERPRISE RENTAL CAR FACILITY HELPING MY DAUGHTER PICKUP HER RENTAL CAR. I HAD TO PUT THE CAR IN MY NAME SINCE SHE IS UNDER 21. SO MY DAUGHTER WENT INTO MY TRUCK TO DRIVE IT HOME (2002 CHEVY SILVERADO 1500 4X4). WHEN SHE PUSHED THE BRAKE AND PUT IT IN REVERSE, THE BRAKE PEDAL WENT TO THE FLOOR. I WALKED OVER TO THE VEHICLE WHEN SHE CALLED ME OVER AND NOTICED LOTS OF BRAKE FLUID ON THE GROUND NEAR THE DRIVER SIDE DOOR. A TOW TRUCK WAS CALLED AND IT WAS TOWED TO THE DEALER MENTIONED ABOVE WHERE IT IS NOW. I BRIEFLY LOOKED UNDER THE TRUCK AND NOTICED SEVERE CORROSION ON THE BRAKE LINES AND BRAKE FLUID ALL OVER THE UNDER-SIDE. THE DEALER CALLED ME AND SAID ALL THE BRAKE LINES NEED TO BE REPLACED. THEY ASKED ME "DO YOU GO OFF-ROAD?", I SAID "NO". THEN THEY ASKED "DID YOU RUN OVER ANY LARGE OBJECTS?", I SAID "NO". THEN SHE SAID "MAYBE RODENTS?"; OK, LETS NOT GET RIDICULOUS, I THOUGHT. THE ESTIMATE IS $1,300. I ASKED THEM TO NOT DO REPAIRS UNTIL MY INSURANCE INSPECTOR CAN DOCUMENT THE DAMAGE FOR A CLAIM I SUBMITTED. THE INSPECTOR IS SUPPOSED TO SHOW AT THE DEALER SOMETIME SEPTEMBER 6TH, 2011. STATE FARM CLAIM# [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423247September 4, 2011
SERVICE BRAKES, HYDRAULIC
AFTER SECURING 10 PALLETS IN THE BED OF THE TRUCK AND BEGINNING THE DRIVE HOME FROM THE LOCAL LUMBER YARD, I DEPRESSED THE BREAKS TO STOP AT THE FIRST LIGHT. THE BRAKE PEDAL WENT TO THE FLOOR, SO I DOWNSHIFTED AND BEGAN TO DEPRESS THE EMERGENCY BRAKE TO STOP. AT THIS POINT I HAD MY WIFE PICK UP THE CHILDREN SO THEY WOULD NOT BE IN THE VEHICLE WITH ME. I PROCEEDED HOME (LESS THAT 1.5 MILES) AT A REDUCED SPEED OF APPROXIMATELY 10 MILES AN HOUR. DEPRESSING THE BRAKE PROVIDED MARGINAL STOPPING CAPABILITY. IT WAS SUFFICIENT STOPPING POWER FOR A VEHICLE TRAVELING ABOUT 10 MILES PER HOUR AT 100 FEET. UNDER THE VEHICLE AFTER THE ANTILOCK BRAKING BOX, THE ONE LINE WAS SPRAYING BRAKE FLUID WHEN THE PEDAL WAS DEPRESSED. THE RUST WAS SO SEVERE, WHEN GOING TO CUT THE LINE, THE LINE ACTUALLY CRUSHED INWARDS WITH NO APPARENT GOOD METAL. IN SPLICING THE LINE I WAS UNABLE TO FIND THE PROPER CLEARANCE TO RECONNECT THE LINE TO THE ANTILOCK BRAKING BOX, SO MY MECHANIC WILL BE WORKING THIS SHORTLY. THE OTHER LINES LOOK EQUALLY BAD SO I WILL HAVE THOSE REPLACED AS WELL. I HAVE NEVER SEEN RUST THIS BAD ON MY VEHICLES EVEN OLDER THAN THIS ONE. PICTURES AND OR PIECES OF THE BRAKE LINE CAN BE SUPPLIED UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423031September 2, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING 25 MPH WHEN THE BRAKES WERE APPLIED AND FAILED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THAT THE BRAKE LINES WERE CORRODED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT CONTACTED, BUT THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10422941September 1, 2011
SERVICE BRAKES, HYDRAULIC
NHTSA INVESTIGATION NUMBER: EA11001 - BRAKE LINE FAILURE, STEEL BRAKE LINE UNDER LEFT SIDE OF CAB RUPTURED DUE TO RUST AND BRAKE FLUID LEAKED OUT OF BRAKE SYSTEM. UPON FURTHER INSPECTION, FOUND ALL 4 STEEL BRAKE LINES ARE RUSTED VERY BADLY UNDER LEFT SIDE OF CAB, ADDITIONAL BRAKE LINE RUST FOUND ON ALL STEEL BRAKE LINES, UNDER HOOD IN ENGINE COMPARTMENT, ALONG FRAME, UNDER CAB, AND UNDER TRUCK BED. ONE OF THESE STEEL BRAKE LINES RUPTURED RESULTING IN COMPLETE BRAKE SYSTEM FAILURE DUE TO LOSS OF BRAKE FLUID WHILE DRIVING! VERY DANGEROUS. DEALERSHIP REPAIRED ONE FAILED STEEL BRAKE LINE, BUT WOULD NOT REPLACE ALL RUSTED BRAKE LINES. THIS FAILURE OCCURRED WHILE TRAVELING 45 MPH AND APPROACHING A RED LIGHT AT BUSY INTERSECTION. BRAKE PEDDLE WENT TO FLOOR, NO BRAKES, DOWN SHIFT AUTOMATIC TRANSMISSION TO 2ND GEAR AND USED EMERGENCY BRAKE. I HAD TO SWERVE AND CHANGED LANES THREE TIMES TO AVOID ACCIDENT. THERE WAS NO WARNING TO THIS FAILURE. ALSO VEHICLE IS METICULOUSLY MAINTAINED. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421677August 27, 2011
SERVICE BRAKES, HYDRAULIC
HAS OCCURRED ON MULTIPLE OCCASIONS. WHILE DRIVING- DEPRESSED BRAKE PEDAL, WHICH WENT TO FLOORBOARD AND INSUFFICIENTLY PROVIDED BRAKING TO STOP VEHICLE. NO WARNING PROVIDED. WAS ABLE TO PULL TO SIDE OF ROAD BEFORE STRIKING VEHICLE IN FRONT OF ME. MECHANIC INDICATED IT IS CORRODED BREAK LINES. HAD EXPERIENCED SIMILAR PROBLEM(POOR BRAKING APPROX. 4000 MILES AGO DUE TO CORRODED SENSOR. HAVE NOT YET REPAIRED VEHICLE. UNUSABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422282August 27, 2011
SERVICE BRAKES, HYDRAULIC
I OWN A 2002 CHEVROLET SILVERADO. THE METAL BRAKE LINE WHICH RUNS ALONG THE FRAME, AT THE POINT WHERE IT CONNECTS TO A FLEXIBLE HOSE THAT SERVICES THE REAR BRAKES HAS RUSTED THROUGH AND AS A CONSEQUENCE ALL OF THE BRAKE FLUID HAS LEAKED OUT OF THE MASTER CYLINDER RESERVOIR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421310August 24, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET C3500. THE CONTACT WAS DRIVING APPROXIMATLEY 25 MPH WHEN THE BRAKES WERE APPLIED AND THE PEDAL WENT TO THE FLOORBOARD WITHOUT THE VEHICLE STOPPING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT A CRASH. THE CONTACT CHECKED THE MASTER CYLINDER AND FOUND THAT THE BRAKE FLUID WAS DEPLETED AND HE COULD SEE BRAKE FLUID LEAKING FROM UNDER THE VEHICLE. THE FAILURE WAS CAUSED BY A RUPTURE OF ONE OF THE MASTER CYLINDER BRAKE LINES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419964August 18, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE ANTI-LOCK BRAKING SYSTEM WOULD ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WHEELS SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419682August 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE BRAKES WERE APPLIED AND THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT ALL OF THE BRAKE FLUID LEAKED OUT OF THE BRAKE LINES ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY STATED THE BRAKES LINES WERE RUSTED THROUGH. THE DEALER REPLACED THE CALIBERS, HUBS AND THE ENTIRE BRAKE LINE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 42,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419725August 16, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES, BUT THE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE CONTACT INSPECTED THE VEHICLE AND REALIZED THAT THE BRAKE LINES UNDERNEATH THE DRIVERS SIDE DOOR BROKE AS A RESULT OF CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000....UPDATED 12/03/12 *BF THE DEALER REPLACED THE BRAKE LINES AND ONE CALIPER. UPDATED 01/05/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419514August 15, 2011
TIRES
I HAD A COMPLETE TREAD SEPARATION AT 55 MPH ON THE RIGHT REAR TIRE OF MY 2002 SILVERADO K2500 ON 8/13/2011. THE TIRE IS A FIRESTONE STEELTEX LT245/75R16 INFLATED AT 70 PSI WITH 45,000 MILES ON IT. IT FAILED WITH JUST A SMALL VIBRATION WARNING. THE CONSEQUENCES COULD HAVE BEEN FATAL. WE RECOVERED THE TREAD IN THE DITCH. IT AND THE TIRE IS AVAILABLE. I REPLACED ALL TIRES WITH GOODYEAR. OUR INSURANCE COMPANY WILL PAY FOR THE BODYWORK DAMAGE. FIRESTONE MUST BE HELD ACCOUNTABLE FOR THIS DEFECTIVE, DANGEROUS MANUFACTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419414August 14, 2011
SERVICE BRAKES, HYDRAULIC
I WAS MOVING MY 2002 CHEVY SILVERADO 2500 HD FROM ITS NORMAL PARKING SPOT TO HOOK UP TO OUT TOWABLE RV. WHILE ALIGNING TO THE RV SUDDENLY THE BRAKE PEDAL HIT THE FLOOR. I NOTICED 2 MORE BRAKE LINES HAVE RUPTURED. YES 2 MORE, I HAVE ALREADY REPLACED 2 BRAKE LINES. AS OF AUGUST 14 2011 I HAVE WRITTEN AN EMAIL TO CHEVROLET AS MY VEHICLE SITS IN THE DRIVEWAY WITH RUPTURED, RUSTED BRAKE LINES. I DO NOT EVEN WANT TO IMAGINE THE CONSEQUENCES OF A RUPTURED BRAKE LINE WHILE EMPTY OR TOWING OUR RV AT NORMAL DRIVING SPEEDS. I TRULY FEEL MY FAMILY'S LIFE IS AT RISK IN THIS VEHICLE. FURTHERMORE I CAN SPECULATE THAT THE RESALE VALUE HAS BEEN EFFECTED. MORALLY I COULD NOT SELL THIS VEHICLE KNOWING THERE IS A MAJOR SAFETY ISSUE LOOMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418416August 10, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH APPROACHING A TRAFFIC STOP SIGN, PRESSURE WAS APPLIED TO THE BRAKE PEDAL, SUDDENLY THE ANTI-LOCK BRAKE SYSTEM ENGAGED AND THE VEHICLE ROLLED FORWARD. IN 2005, THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER VOLUNTARY RECALL PERTAINING TO THE ANTI-LOCK BRAKE SYSTEM. THE IDENTICAL FAILURE RECURRED IN JANUARY OF 2011 AND WAS REPAIRED BY THE DEALER. MOST RECENTLY, THE BRAKES COMPLETELY FAILED TO RESPOND UPON ENGAGING AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE DEALER IN REGARDS TO THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417675August 5, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHENEVER THE VEHICLE DECELERATED TO 10 MPH OR LESS, THE ANTI-LOCK BRAKING SYSTEM ENGAGED AND THE VEHICLE BECAME DIFFICULT TO STOP. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES: HYDRAULIC: ANTI-LOCK). THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417116August 4, 2011
FUEL SYSTEM, DIESEL, SERVICE BRAKES, HYDRAULIC
VEHICLE EXHIBITED HARD STARTING FOR A FEW DAYS, AND THEN WAS FOUND WITH A LARGE PUDDLE OF FUEL UNDER IT IN THE MORNING, AND WAS CONTINUING TO LEAK. UPON INSPECTION, ALL STEEL FUEL LINES, AT EVERY POINT OF CONNECTION, AND AT EVERY BRACE, HAVE THICK, SCALY, FLAKING RUST. THE CORROSION IS SEVERE. IN MOST LOCATIONS, NEARING THE POINT OF FAILURE, AND IN AT LEAST ONE SPOT, RESULTED IN A PIN HOLE LEAK, WITH A SIGNIFICANT QUANTITY OF FUEL LEAKING ONTO THE VEHICLE AND THE GROUND. THE STEEL BRAKE LINES WERE ALSO FOUND TO HAVE A SIMILAR DEGREE OF CORROSION, AND WILL PROBABLY FAIL IN THE NEAR TERM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416713August 2, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND TOWING A WAVE RUNNER, THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT STOP UNTIL CRASHING INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE BRAKE LINES FAILED DUE TO CORROSION ON THE DRIVER'S SIDE OF THE FRAME. THE PRIVATE MECHANIC REMOVED AND REPLACED THE BRAKE LINES, UNIONS, AND BRAKE FLUID. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,779 AND THE CURRENT MILEAGE WAS 129,979. UPDATED 09/14/11*LJ UPDATED 2/22/12 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10416130July 28, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE ERUPTED LEAVING ME IN AN UNSAFE SITUATION WITH NO WARNING AND PUTTING ME AT RISK. I WENT TO APPLY THE BRAKES ENTERING A CONTROLLED INTERSECTION AND MY BRAKE PEDAL FELT DIFFERENT AS IT WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED MY 2002 2500HD CHEVROLET SILVERALDO CREW CAB TRUCK. PUMPING THE BRAKES HAD NO POSITIVE EFFECT ON STOPPING MY VEHICLE. BRAKE WARNING LIGHT DID NOT DISPLAY AFTER BRAKE LINE FAILURE. NO BRAKES AND NO BRAKE WARNING INDICATOR. THERE IS PROPERTY DAMAGE TO MY TRUCK AND MY HOUSE DUE TO THIS BRAKE LINE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10416032July 27, 2011
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING HOME AND AS I PULLED INTO THE DRIVEWAY, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AS I BRAKED. I LOOKED UNDER THE TRUCK AND IT WAS LEAKING BRAKE FLUID AROUND THE DRIVER SIDE FRAME RAIL OVER THE GAS TANK. THE BRAKE LINE SEEMS TO HAVE RUSTED THROUGH AND BURST UNDER LIGHT BRAKING PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415072July 25, 2011
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS CORRIOSION FROM FRONT TO REAR ON ALL ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414353July 20, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR FROM THE HYDRAULIC CIRCUIT, HE NOTICED BRAKE FLUID POURING OUT OF THREE LOCATIONS ON THE DRIVER'S SIDE. THE STEEL BRAKE LINES HAD RUPTURED ON BOTH HYDRAULIC CIRCUITS DUE TO THE STEEL LINES RUSTING OUT. THE CONSUMER REPLACED ALL OF THE STEEL LINES, AS SOME OF THE RUST WAS HIDDEN FROM VIEW WITHIN PLASTIC RETAINERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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