Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10429447October 11, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE DUE TO EXCESSIVE RUST AND CORROSION. LUCKILY I WAS ON A SIDE STREET DIVING SLOW AND APPROACHING A STOP SIGN. WHEN I WENT TO STOP THE PEDAL WENT TO THE FLOOR. I HAD TO USE THE E-BRAKE TO STOP AND BRAKE FLUID WAS POURING OUT THE BOTTOM OF THE TRUCK FROM A VERY RUSTED AND BROKEN BRAKE LINE. WHY WON'T GM DO ANYTHING ABOUT THIS???????? *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429357October 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
INTERNAL COMPONENTS WEAR A SMALL HOLE IN THE REAR OF THE CASE HOUSING ALLOWING THE FLUID TO LEAK OUT WITHOUT YOU KNOWING IT. ONCE THE FLUID IS GONE THE GEARS GRIND DOWN TO THE POINT WHERE THE TRANSMISSION LOCKS UP AND YOU SKID TO A STOP. I'VE BEEN TOLD THIS IS STILL AN ON GOING PROBLEM ALL THE WAY UP TO THE 2010 MODEL YEAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428951October 6, 2011
SERVICE BRAKES, HYDRAULIC
TRUCK ONLY HAS 66K AND BRAKE LINES RUSTED THROUGH. SEEMS TO BE A PROBLEM ON THIS YEAR AND MODEL WITH NO RECALL AS OF YET. EXTREMELY COSTLY TO REPAIR! WOULD LIKE TO SEE A STUDY DONE OF OTHERS WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428996October 6, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WHILE PARKED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A FAILURE WITH THE FUEL INJECTOR PUMP. THE CONTACT PUMPED AIR OUT OF THE FUEL INJECTORS AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL INJECTOR AND FUEL INJECTOR PUMP HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED PRIOR TO HAVING OWNERSHIP OF THE VEHICLE, THE FUEL INJECTORS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428818October 5, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2006 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT ALL THE BRAKE LINES WERE RUSTED AND CORRODED. WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKES, THEY WENT ALL THE WAY TO THE FLOORBOARD. A MECHANIC INSPECTED THE BRAKES WHO ADVISED THAT THE BRAKE LINES WOULD NEED REPLACING. THE BRAKE LINES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 915,000. UPDATED 10/26/11 *BF UPDATED 10/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428637October 4, 2011
FUEL SYSTEM, DIESEL
2002 CHEVROLET SILVERADO 2500HD. CONSUMER WRITES IN REGARDS TO VEHICLE BLOWING OUT DIESEL FUEL *TGW IT WAS DETERMINED THE INJECTORS WERE BAD AND THE LOW SIDE PRESSURE LINES WERE CAUSING FUEL TO ENTER TO ENTER THE CRANKCASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428398October 3, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKE LINES JUST UNDER THE DRIVER SIDE DOOR FAILED. THE FAILURE WAS INSTANT WITH NO BRAKES WHAT SO EVER. PER DEALER ALL LINES NEED REPLACED DUE TO RUST. VERY EXPENSIVE. I KNOW OF OTHERS THAT HAVE FAILED. THIS IS DEFINITELY A SAFETY ISSUE. THIS IS FARM TRUCK, I WAS PREPARING TO HAUL HAY USING A GOOSE NECK TRAILER, IF THIS WOULD HAVE HAPPENED WITH A LOAD, I WOULD HAVE CRASHED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427122September 25, 2011
SERVICE BRAKES, HYDRAULIC
STARTED TRUCK, BRAKE PEDAL WENT TO FLOOR. BRAKE FLUID UNDER TRUCK. BRAKE LINES ROTTED OUT UNDER DRIVERS DOOR BETWEEN MASTER CYLINDER AND ABS BOX. HAD TO USE PARKING BRAKE TO STOP VEHICLE. LUCKILY MY CHILDREN WERE NOT PLAYING IN THE DRIVEWAY, OR THAT I WAS NOT ON THE HIGHWAY. HUGE SAFETY ISSUE, AND FROM HUNDREDS OF COMPLAINTS ON INTERNET THIS IS A DESIGN FLAW, NOT A FLUKE, OR ENVIRONMENTAL ISSUE. I HAD INSPECTED AT DEALER A YEAR AGO AND THEY SAID LINES WERE FINE. THIS WAS AFTER SPENDING $2000 TO REPLACE OTHER RUSTED BRAKE COMPONENTS. BRAKES HAD BEEN REPLACED AT 20,000 MILES ALSO. TRUCK HAS BEEN USED ON HIGHWAY MILES MOSTLY, AND HAS NEVER PLOWED, OR TOWED, OR BEEN USED NEAR WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426667September 21, 2011
SERVICE BRAKES, HYDRAULIC
LATE ON JULY 30, I HAD A SINGLE VEHICLE ACCIDENT. I WAS DRIVING DOWN THE INTERSTATE / TOLL ROAD ON THE WAY BACK FROM THE AIRPORT. I HAD CRUISE CONTROL SET TO 75MPH. WITH NO WARNING, MY REAR WHEELS LOCKED UP. MY TRUCK SKIDDED INTO A BRIDGE. STATE FARM RECOMMENDED MY VEHICLE BE TAKEN TO PURIFOY CHEVROLET FOR REPAIRS. WHEN I WAS NOTIFIED BY PURIFOY AND STATE FARM THAT MY VEHICLE WAS REPAIRED, I ASKED THE PURIFOY SHOP MANAGER, MY STATE FARM AGENT, AND MY STATE FARM CLAIMS REPRESENTATIVE IF THE VEHICLE HAD BEEN INSPECTED FOR THE CAUSE OF THE LOCKED-AXLE CONDITION WHICH CAUSED THE CRASH AND INJURED ME. ALL STATED THE VEHICLE HAD BEEN INSPECTED, REPAIRED, AND CERTIFIED SAFE TO DRIVE. I PAID MY DEDUCTIBLE AND DROVE HOME THE VEHICLE AND PARKED IT IN MY GARAGE. WITHIN DAYS, I USED THE VEHICLE AND THE AXLE LOCKED UP AGAIN - BADLY WORSENING MY PHYSICAL INJURIES FROM THE FIRST CRASH AND CAUSING ME TO BE PUT INTO SEVERAL MORE WEEKS OF PHYSICAL THERAPY. I AM STILL UNDER A DOCTOR'S CARE. AND, I AM STILL IN PHYSICAL THERAPY RECOVERING FROM THE INJURIES. MY PHYSICAL THERAPIST HAS NOTED INTO MY MEDICAL RECORDS THAT THE SECOND OCCURRENCE GREATLY PROLONGED MY HEALING BY ADDING ADDITIONAL INJURY TO THAT WHICH PREVIOUSLY OCCURRED FROM THE FIRST CRASH. AFTER THIS SECOND OCCURRENCE, I TOOK MY VEHICLE TO A LOCAL SHOP. THE SHOP MANGER LOCALLY STATED THIS WAS A WELL-KNOWN CONDITION OF CHEVROLET TRUCKS: THE REAR AXLE VENT TUBE WAS MANUFACTURED TOO SMALL; THE TUBE PLUGS; THIS FORCES AXLE GREASE INTO THE EMERGENCY BRAKE HUB; THE EMERGENCY BRAKE BECOMES SATURATED AND SWELLS TO CLOSE PROXIMITY TO THE HUB; WHEN THE BRAKE HEATS UP, IT AUTOMATICALLY APPLIES AND CANNOT BE RELEASED UNTIL THE WHEEL ROLLS SLIGHTLY BACKWARD. THE LOCAL SHOP MANAGER REPLACED BOTH AXLE SEALS, CLEANED AND RESIZED THE VENT, AND INSTALLED NEW EMERGENCY BRAKES. THIS CORRECTED THE LOCKED WHEEL/AXLE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10426428September 20, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, SHE APPLIED THE BRAKES BUT THE VEHICLE DID NOT STOP UNTIL CRASHING IN HER FRONT YARD. THE CRASH WAS MINOR AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT SOME OF THE BRAKING SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,300. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10426479September 20, 2011
STRUCTURE:BODY, EQUIPMENT
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT HE HEARD A RATTLING FROM UNDER THE VEHICLE. HE THEN INSPECTED THE VEHICLE AND REALIZED THAT THE SPARE TIRE HAD SEPARATED FROM THE VEHICLE WITHOUT HIM NOTICING. THE CONTACT ALSO MENTIONED THAT THE CABLE WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000. ..UPDATED 10/21/11 *BF UPDATED 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426357September 19, 2011
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
COMPLETE LOSS OF FRONT BRAKE SYSTEM WHILE DRIVING. I NOTED A SOFT PEDAL WHILE SITTING AT A TRAFFIC LIGHT AND ON THE NEXT BRAKE APPLY THERE WAS LITTLE OR NO DECELERATION UNTIL THE PEDAL WAS NEAR THE FLOOR. THE REAR WHEELS LOCKED UP MOMENTARILY WHILE SLOWING THE VEHICLE AT THE EXTENT OF PEDAL TRAVEL. AFTER STOPPING THE VEHICLE, I NOTED A STEADY STREAM OF BRAKE FLUID COMING FROM THE LINE WHEN THE BRAKE WAS APPLIED. THE BRAKE LINE RUNNING TO THE ABS UNIT UNDER THE DRIVER SIDE DOOR HAD A LARGE LEAK IN AN AREA OF HEAVY CORROSION. UPON FURTHER INSPECTION I FOUND THAT MOST OF THE BRAKE LINES HAD HEAVY CORROSION ON THE VEHICLE ALTHOUGH NO OTHER LEAKS WERE NOTED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424473September 9, 2011
SERVICE BRAKES, HYDRAULIC
UPON APPLYING THE BRAKES, THE BRAKE PEDAL "DROPPED" TO THE FLOOR AND ALL BRAKING WAS LOST. DRIVER WAS ABLE TO DOWNSHIFT AND USE THE EMERGENCY BRAKE TO STOP SAFELY. UPON INVESTIGATION OF THE FAILURE, THE STEEL BRAKE LINES LOCATED BELOW THE DRIVERS SEAT, UNDER THE CAB, WERE FOUND TO BE HEAVILY CORRODED AND RUPTURED DUE TO THE CORROSION CAUSING A COMPLETE LOSS OF BRAKING POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424510September 9, 2011
SERVICE BRAKES, HYDRAULIC
WHILE PULLING OUT OF PARKING LOT OF INSPECTION STATION ON TO SIDE STREET, ON SLIGHT HILL, I DEPRESSED MY BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. THE TRUCK SLOWLY STOPPED EVEN THOUGH I WAS ONLY DOING APPROXIMATLY 5 MPH. WHEN I GOT OUT AND LOOKED UNDER THE TRUCK I SAW BRAKE FLUID COMING FROM UNDER THE DRIVER SIDE OF THE TRUCK. THE INSPECTOR HAD TOLD ME THAT THE LINES LOOKED TO BE CORRODED AND I WOULD NEED TO GET THEM REPLACED IN A FEW YEARS. ONCE THE BRAKE FAILURE OCCURED HE CAME AND LOOKED AGAIN AND WAS SHOCKED THAT IT WAS AN INSTANT BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428634September 8, 2011
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING ALONG AND CAME TO A RIGHT HAND TURN AND WHEN I HIT THE BRAKE, THE PEDAL HIT THE FLOOR SO I MISSED MY TURN. HAD THERE BEEN A CAR IN FRONT OF ME I WOULD HAVE HIT THEM FOR SURE . SO I HAD TO TAKE A HIGH SPEED TURN AND RAN OFF THE ROAD TO MAKE THE TURN SO I HAD NO BRAKES AT AL. I HAD NO BRAKES ON THE FRONT AND ONE REAR E-BRAKE BACKING PLATE ROTTED OFF MY TRUCK BACK IN 2007. I HAVE ALWAYS OWNED GM TRUCKS AND THIS ONE IS A BIG LET DOWN AND IT ALL MOST KILLED ME. IF I HAD TO GUESS THE DATE WAS SOMETIME IN JUNE OF THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424338September 8, 2011
VEHICLE SPEED CONTROL
I RECEIVED A RECALL IN 2005 FOR THE SPEED SENSOR AT WHICH TIME I HAD IT FIXED. AROUND 2008 IT STARTED TO HAPPEN AGAIN AND THE DEALERSHIP ON GOOD FAITH FIXED IT FOR NOTHING. 2009 IT STARTED AGAIN AND WE HAD TO PAY AROUND 500 TO FIX IT. NOW IT IS 2011 AND THE PROBLEM IS STARTING AGAIN. DURING THIS TIME WE HAVE HAD PROBLEMS COMING TO A COMPLETE HALT AND ALMOST CRASHING INTO ANOTHER VEHICLE. I DON'T MAKE A LOT OF MONEY AND NEED THIS VEHICLE TO GET TO AND FROM WORK. I DO NOT DRIVE THIS VEHICLE OFF ROAD OR LONG DISTANCE JUST AROUND TOWN. FOR HOW OLD IT IS I HAVE LOW MILEAGE AND I FEEL IFSOMETHING IS RECALLED IT SHOULD BE FIXED THE FIRST TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424268September 8, 2011
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
BRAKE LINES AND FUEL LINES MUST BE REPLACED DUE TO EXCESSIVE RUSTING. BLEW A BRAKE LINE AND HAD NO BRAKES AT ALL. ADDITIONALLY, THE FRAME HAS RUSTED THROUGH AND HAD TO BE WELDED. LOOKING AT REPAIR COSTS BETWEEN $1500 - $3000 DEPENDING UPON HOW THIS GOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424289September 8, 2011
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, STEERING
ALL BRAKE HYDRAULIC LINES ARE RUSTED, ALL FUEL SUPPLY LINES ARE RUSTED, EXCESSIVE RUST ON FRAME AND OTHER UNDERCARRIAGE COMPONENTS, BRAKE ROTORS, CALIPERS ALL COVERED WITH EXCESSIVE. RUST. THESE DEFECTS HAVE SERIOUS SAFETY IMPLICATIONS, WHICH COULD RESULT IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS OR OTHERS. GM SHOULD BE REQUIRED TO ISSUE A RECALL ON THESE VEHICLES AND REPLACE ALL MAJOR CORRODED BRAKE COMPONENTS WITH NON CORROSIVE METALS, BRAKE FLUID LINES, FUEL LINES, RUSTED FRAMES AND ANY OTHER COMPONENTS. MANY ACCIDENTS WILL BE OCCURRING BECAUSE OF BRAKING FAILURES AND FRAME FAILURE. THIS RECALL SHOULD BE ISSUED IMMEDIATELY BEFORE ANY OTHER FAILURES OCCUR. THESE GM TRUCKS ALSO HAVE DEFECTIVE STEERING BOXES THAT FEEL LOOSE WHEN ROUNDING CORNERS. I HAVE HAD A 1995, 2001, 2002 CHEVY AND GMC WITH SAME PROBLEM THEY NEVER STOOD BEHIND THIS PROBLEM OTHER THAN TO PUT SOME GREASE IN WHICH WAS A TEMPORARY FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424319September 8, 2011
SERVICE BRAKES, HYDRAULIC
WHEN COMING TO A COMPLETE STOP WHILE PARKING I NOTICED THAT THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. I PARKED AND GOT OUT OF MY VEHICLE AND LOOKED UNDER THE VEHICLE AND NOTICED BRAKE FLUID COMING OUT OF THE REAR DRIVER SIDE. THE BRAKE LINE WAS COMPLETELY RUSTED THROUGH. I HAD THE LINE REPLACED BUT THE OTHER LINES ARE ALSO LOOKING RUSTED. I DO NOT USE MY VEHICLE OFF ROAD OR LONG DISTANCE DRIVING, JUST AROUND TOWN. THIS IS A SERIOUS ISSUE WITH THE SAFETY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423895September 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT STATED THE ANTI LOCK BRAKING SYSTEM WOULD ENGAGE WHILE BRAKING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE CONTACT WAS ADVISED TO DISCONNECT THE ANTI LOCK BRAKING MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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