Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11429229August 16, 2021
SEATS
Have been experiencing a disconcerting side to side driver seat movement when navigating corners. Had truck looked at as there have been numerous online posted issues with this issue. Upon inspection, was told the seat frame was broken at a weld point and seat would need to be replaced. Also told they have replaced "Many" broken seat frames for the year and model of my Silverado. Note, this truck has only 16,000 miles on it and is maintained like new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428546August 10, 2021
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in my 2015 Chevrolet Silverado. I have a 2017 Chevrolet Silverado for a company vehicle and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428435August 9, 2021
ELECTRICAL SYSTEM, STEERING, ENGINE
I estimate this has happened over 10 times. I lose all electrical power to the vehicle and the car shuts off, often this is preceded by loss of power steering and low speed. The last time this happened when pulling out into traffic; the steering kicked back, the truck lost all electrical power, dash went blank, radio dark, including loss of head lights, I will reiterate that this happened while pulling into traffic. This truck cost me over $40k new and I believe Chevy is aware of the problem, then simply don't want to cover the cost of parts and labor to fix. The dealership told me they had no idea what the issue could be, then I found several GM documents online. It appears this is a known issue, and they even list 2015 Silverado on documents. Bulletin No.: 18-NA-161 (The issues in this match exactly what I've experienced) also Reference Number:N172085440 Please help me convince Chevrolet to fix this issue or force them to do a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428213August 8, 2021
STEERING, ELECTRICAL SYSTEM, ENGINE
for months i have been experiencing small issues at first, turn signal quit making noise, and then the radio quit working, this issue would only be corrected by turning off the vehicle, and restarting it, now the problem has gotten worse, tpms lights up on the dashboard the stabillitrack icon appears, and vehicle appears to stall momentarily and the radio goes blank, the most dangerous part is the electric steering wheel locks up, i have read several complaints online about this issue, and find no solution has ever been recorded, so far i have experiment this issue at low speeds and it is a interment problem that randomly happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428106August 6, 2021
AIR BAGS, UNKNOWN OR OTHER
Side rail airbag deployed knock me out and total my vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11427806August 4, 2021
SEAT BELTS
Seat belt recall for the 2015 Silverado (pretensioner cable)........Landers Chev in Norman, OK inspected and reports they handled the recall issue on 9/20/2016. On 8/2/2021, the pretensioner cable broke off (not under any stress). I called the dealer and also GM, and was told the cable was fixed back in 2016. I advised that a safety repair should last more than 5 years. Both told me that I would need to pay for the repair. Obviously, the original issue was either not fixed at all, or fixed with the same failing cable from the recall. That was not a FIX. There should be another recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426643July 27, 2021
STEERING
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving approximately 5-10 mph, the electric power steering failed, and the steering wheel ceased. The dealer was made aware of the failure and scheduled an upcoming appointment to diagnose the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 45,304.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425908July 22, 2021
ELECTRICAL SYSTEM, STEERING
The 2015 Chevy Silverado has a very common problem, which I am shocked has not been put under a nation wide recall. A manufacturing issue of placing the negative battery cable in the wrong spot, causes the dash, power steering, stability tracking and air conditioning to shut off completely. When braking, the dash shuts off and the steering wheel locks, which has sent me into oncoming traffic. My brother had the exact same year make and model of truck and had the same exact issue. When his needed to be fixed, he was told the same thing from the dealership. “The negative battery cable should have never been in placed in that position, but relocating it will fix the problem. Only, after replacing the battery it burned out as well. Here is the text I received from the dealership today. “Hey Brian, this is Matt @ Ken Garff Chevrolet, we have tracked the problem down on the truck to the negative battery cable. It has high resistance causing the electrical issues. Estimate for repairs $492 before tax. Reply STOP to OptOut.” It’s a very good thing they diagnosed the issue, since I told them what it was when I walked in their shop. I told them verbatim what they sent back to me. There are literally thousands of complaints online with the same issue. How does a manufacturing fault, that is most definitely a safety issue, become the consumers expense. This problem is much worse, and more dangerous than the recalls that are currently on the vehicle. How many accidents and how much consumer money needs to be spent, before a recall is placed on such a common manufacturing issue. Please let me know what needs to be done to get this taken care of, so more people aren’t in danger, or screwed into paying to fix a blatant error by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425607July 20, 2021
POWER TRAIN
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving approximately 10 mph at a higher altitude, the RPM increased to between 4,000-5000 RPMs. The gear shifter was shifted into neutral and the RPM’s decreased. The vehicle was taken to an unknown local dealer where the contact was informed that there was a failure due to the high altitude. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425661July 20, 2021
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
unknown When driving vehicle will randomly and often lose power -- the radio and dash lights go out, the steering wheel locks up -- sometimes the vehicle will have to be restarted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424731July 14, 2021
UNKNOWN OR OTHER
Emission Computer System Issue: While pulling a 5th Wheel RV through the mountains of New Mexico three emission codes came up on the truck as we climbed a hill. One of the codes related to turbocharger emissions. As we climbed the truck automatically went into low power mode and basically shutdown. We tried to pull the vehicle off the road but were unable to totally do so. We were stuck on a hill with the 5th wheel in a position where we could have been hit by traffic in an area with no cell or other services. As I carry a code reader in the truck, I quickly pulled up the codes and was able to delete them and get the truck back off the road (This is why I don't have the exact codes) The truck never through another code for the next 2,000 mile and to this day has not thrown any further codes. This is not the first time this has occurred. The safety issue related to the computer immediately shutting down the truck for emission reasons? It is my understanding that it should provide a warning that it will shut down in a certain amount of miles. It provided no warning and put us in a position with major safety implications. There should be nothing that should shut down any engine without a proper notification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424641July 13, 2021
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving 70 mph, the vehicle loss motive power and stalled and shifted into reduced power mode. The contact had the vehicle towed to the local dealer who inspected the vehicle and diagnosed the vehicle was a Diesel Exhaust Fluid build-up which caused an extreme burn in the exhaust fluid. The dealer replaced the DEF system and exhaust lines to fix the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 280,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424412July 12, 2021
SERVICE BRAKES
The brake system fails when operating at extremely slow speeds (i.e., at drive throughs and while parking). Brake pedal becomes rigid and difficult to engage. When engaging the foot break the vehicle continues to roll and is unresponsive resulting in the vehicle to continue moving. Service appointment is scheduled for 7/14/21 at a certified Chevrolet dealer/service provider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424020July 9, 2021
STEERING
Slop in the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424117July 9, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
A/C Condenser gave out causing window to fog/ same issue with all GM / TAHOE / SUBURBAN / ESCALADE . Life safety issue visibility compromised I have a 2015 Chevy Silverado with only 30k on it. This should be a mandatory recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423733July 7, 2021
STEERING
The power steering quits working for a few seconds then comes back on making it extremely difficult to steer vehicle..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423145July 1, 2021
SERVICE BRAKES
Losing breaks at low speed, there was a recall in Canada for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422165June 24, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at 45 mph, he would have to increase the braking distance when depressing the brake pedal. The contact also stated that he would have to depress the brake pedal harder when driving at 45 mph as the vehicle failed to stop or slow down in a timely manner. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a power brake assist vacuum needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V645000 (Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421949June 23, 2021
SERVICE BRAKES
Additional brake pedal effort needed at low speeds. If truck is at idol and or in traffic brake pedal becomes extremely stiff and requires a tremendous amount of effort to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421652June 21, 2021
STEERING
The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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