Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10444284January 17, 2012
SERVICE BRAKES, HYDRAULIC
COMPLETE BRAKE FAILURE WHEN I APPLIED THE BRAKES TO STOP. ALL BRAKE LINES COMING OUT OF THE BLOCK BY THE DRIVERSIDE FRONT DOOR ARE RUSTED BEYOND RECOGNITION. REAR BREAK LINE FAILURE OCCURRED IN 2010 SAME BRAKE LINE CONDITION. I KEEP MY TRUCK CLEAN AND DO NOT OFF ROAD WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443714January 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS APPLIED WHICH EXTENDED TO THE FLOOR WITHOUT ANY RESPONSE. THE VEHICLE FAILED TO SLOW DOWN AND IN ORDER TO STOP THE TRAILER BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ABS MODULE'S MAIN BRAKE LINE WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE SECOND TIME; HOWEVER THE MAIN BRAKE LINE CONNECTED TO THE MASTER CYLINDER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 71,662.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443660January 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH, THE BRAKE PEDAL EXTENDED TO FLOOR UPON ENGAGING. THERE WAS A SIGNIFICANT DELAY IN THE BRAKE RESPONSE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN MOTION AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE CONSTANT MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 129,016. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442908January 9, 2012
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SILVERADO. STOPPING FROM SLOW SPEED AT INTERSECTION ANTI-LOCK BRAKES ENGAGED, TRUCK SHUDDERED, WOULD NOT STOP, HIT VEHICLE DIRECTLY IN FRONT OF. HAVE EXPERIENCED BRAKE ISSUES WITH VEHICLE SINCE DATE OF PURCHASE. WAS TAKEN IN FOR RECALL, BUT DANGEROUS BRAKE PROBLEMS PERSIST. VEHICLE IS UNSAFE TO DRIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10442699January 6, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, HE APPLIED THE BRAKES AND THE ANTI LOCK BRAKE SYSTEM ENGAGED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH FRONT SPEED SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/14/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442058January 2, 2012
STEERING
VEHICLE WAS TAKEN TO DEALER REGARDING THIS ISSUE AT 35000 MILES, IN 2004. THEY COULD FIND NOTHING WRONG. I FOUND THAT THIS WAS A COMMON PROBLEM INVOLVING ONLY THE 2002 MODEL. THE DEALER SAID IT WAS NOT A SAFETY PROBLEM, JUST AN ANNOYANCE I WOULD HAVE TO LIVE WITH. I STILL OWN THIS VEHICLE NOW IN 2012 AND STILL SEE MANY COMPLAINTS, INEFFECTIVE REPAIRS REPORTED, AND PEOPLE NOT UNDERSTANDING WHY GM HAS NOT DONE A RECALL, OR ISSUED ANY BULLETINS. WHY IS IT ONLY THE 2002 MODEL HAD THIS PROBLEM ? I HESITATE LETTING ANYONE ELSE DRIVE THE TRUCK DUE TO SAFETY CONCERNS IT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441960December 31, 2011
ENGINE AND ENGINE COOLING
AS MILLIONS OF OTHER COMPLAINTS FOR THIS SAME PROBLEM MY 2002 CHEVY 6.0LTR EXHAUST MANIFOLD BOLT HEADS ARE SNAPPING OFF AND BURNED THE GASKET OUT WHICH NOW FIRE SHOOTS OUT THE GAP AND THE EXHAUST IS NOW FILLING UP IN THE ENGINE COMPARTMENT AND TRAVELING INTO THE CAB. ALSO NOT TO MENTION THE EMISSIONS THAT ARE NOT BEING DISPLACED PROPERLY AND THAT IT IS RUINING MY CATALYTIC CONVERTER. NOT ONLY DOES THIS POSE A HUGE FIRE RISK THE FLAME THAT SHOOTS OUT IS DIRECTED RIGHT AT THE ENGINE COOLANT SENSOR AND IS BURNING IT, SOMEONE SOMEWHERE HAS SWEPT THIS PROBLEM UNDER THE RUG IT'S TIME TO ADDRESS THIS BEFORE SOMEONE GETS HURT. DO IT NOW !!!!!!!! DEMAND A RECALL!!!!!!! DO IT NOW!!!!!!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441601December 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND APPLIED THE BRAKES, BUT THE BRAKE PEDAL RELEASED ABRUPTLY TO THE FLOORBOARD. THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT SHIFTED INTO FIRST GEAR IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS THEN TOWED TO THE RESIDENCE FOR DIAGNOSIS. THE CONTACT DETECTED THE BRAKE LINES COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 108,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441126December 23, 2011
SERVICE BRAKES, HYDRAULIC
ELECTRONIC BRAKE CONTROL MODULE EBCM (BRAKE TRACTION CONTROL MODULE) INTERNALLY SHORTED CAUSING PUMP TO RUN ALL THE TIME, EVEN WHEN VEHICLE IGNITION WAS TURNED OFF. DANGER OF ABS FAILURE AND FIRE WITHOUT UNIT REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440926December 21, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LINE OVER DRIVERS SIDE WHEEL RUSTED THRU CHEVROLET 1500 2002 4 WHEEL DRIVE 4 DOOR LS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440472December 19, 2011
SERVICE BRAKES, HYDRAULIC
FRONT SPEED SENSORS FAILED IN 2005 BEFORE THE RECALL ON MY 2002 CHEVY SILVERADO Z71. HAD RECALL TAKEN CARE OF IN 2005. THEY ARE FAILING AGAIN THIS YEAR 2011 AND NOW THE REAR BRAKE LINE JUST RUPTURED YESTERDAY 12/18/2011. MY HUSBAND AGREES THAT SALT AT IS PART OF THE PROBLEM WITH THE BRAKE LINES BUT THE ABS SENSORS IS AN ON GOING CHEVY PROBLEM IN THESE TRUCKS AND ONCE THE RECALL IS PERFORMED ONCE, THE FUTURE FAILURES ARE UP THE OWNER TO FIX AND COVER THE COST. MY TRUCK IS A 2002 BUT IT ONLY HAS 76,000 MILES ON IT. ALL THESE BRAKING ISSUES SHOULD NOT BE HAPPENING. AND SERIOUSLY THEY BUILD THESE RIGHT HERE TOO, ALTHOUGH MINE SAYS BUILT IN FORT WAYNE , INDIANA, YOU WOULD THINK THEY WOULD BE BETTER MADE. AND WHY DID THE STUFF START REALLY FAILING AFTER MY EXTENDED WARRANTY RAN OUT? GO FIGURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439978December 14, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ANTI LOCK BRAKING SYSTEM ENGAGED WITHOUT WARNING. THE CONTACT STATED THAT HE WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,000. UPDATED 01/06/12 *BF THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 01/06/12 UPDATED 01/20/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439998December 14, 2011
POWER TRAIN
THIS IS A FOLLOW UP TO MY PREVIOUS COMPLAINT. FIRST THERE IS A CORRECTION WITH THE DATE OF INCIDENT. THE CORRECT DATE SHOULD READ 06/01/2011 NOT 2010. AFTER TALKING FURTHER WITH GM CUSTOMER SERVICE AND NEVER GETTING A REASSURANCE THAT THEY ARE CONSIDERING HELPING COVER THE COST OF REPAIR, I HAVE SINCE TAKEN THE TRUCK TO A LOCAL INDEPENDENT TRANSMISSION REPAIR SPECIALIST THAT REPAIRS VEHICLES FOR THE MUNICIPALITY I WORK FOR. THEY GAVE THE SAME DIAGNOSIS WITH THE SAME MALFUNCTION CODE. THEY ALSO INFORMED ME OF A TECHNICAL SERVICE BULLETIN THAT HAS BEEN ISSUED ON THIS CODE BY GM, WHICH THE DEALER AND THE GM CUSTOMER SERVICE REP. NEGLECTED TO DIVULGE. I HAVE READ THE BULLETIN AND IT CLEARLY STATES THAT TRANSMISSIONS SHOWING THIS CODE AND FALLING WITHIN A SPECIFIED BUILD DATE WHICH IS STATED ON THE BULLETIN ARE TO BE REPLACED AND THAT NO FURTHER DIAGNOSIS BE PERFORMED. THAT BEING SAID, GM STATED THAT BY TAKING THE TRUCK TO A NON GM CERTIFIED TRANSMISSION REPAIR SPECIALIST THEY ARE NO LONGER WILLING TO HELP ME. I DID HAVE THE REPAIR SHOP TEAR THE TRANSMISSION DOWN TO DETERMINE THE EXACT CAUSE OF THE FAILURE AND THEY STATED THAT IT WAS THE PLASTIC PISTONS IN THE ACCUMULATOR HOUSING THAT FAILED CAUSING THE TRANSMISSION TO OVER HEAT WHICH IN TURN DAMAGED OTHER COMPONENTS WITHIN THE TRANSMISSION. I TALKED TO GM THIS MORNING TRYING ONCE AGAIN TO GET SOME RESOLVE AND WAS TOLD BY THE SAME PERSON THAT I HAVE BEEN DEALING WITH FROM THE GET GO THAT THEY WERE GOING TO HELP ME BUT NOW CAN'T. THIS IS THE SAME PERSON THAT SAID "GM COULD NOT GUARANTEE ANY HELP", IN EVERY CONVERSATION WE HAD TIL TODAY. IN CONCLUSION, THE DEALER WAS THE FIRST TO DIAGNOSE THE PROBLEM AND RECOMMEND A SOLUTION OF REPLACING THE TRANSMISSION WITHOUT ANY FURTHER BREAKDOWN OF THE TRANSMISSION (THEY ALREADY KNEW OF A PROB. GM CUSTOMER SERVICE KNEW THIS AND WAS UNWILLING TO COMMIT TO HELPING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439363December 12, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE HYDRAULIC ANTILOCK SYSTEM FAILED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES: HYDRAULIC ANTI LOCK) JANUARY 19, 2007. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD NOT BE ABLE TO ASSIST WITH ANY FURTHER REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439057December 8, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE SRS WARNING INDICATOR. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE ENGINE WAS PERFORMING ROUGHLY. THE ENGINE WAS RESTARTED AFTER COOLING DOWN. THE FAILURE RECURRED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V52100 (ENGINE AND ENGINE COOLING) BUT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CAM SHAFT POSITION SENSOR WAS BEING REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437595November 28, 2011
SERVICE BRAKES, HYDRAULIC
I WAS PULLING INTO STREET FROM ALLY AND WHEN I APPLIED THE BRAKE, THEY WENT TO THE FLOOR AND LEFT A PUDDLE OF FLUID IN THE MIDDLE OF THE TRUCK FRAME, LUCKILY I WAS NOT IN TRAFFIC OR THIS COULD HAVE BEEN DAMAGING. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436679November 21, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE BEEN HAVING SEVERAL BRAKE ISSUES WITH MY TRUCK WITHIN THE LAST YEAR. MY LATEST PROBLEM HAS BEEN THE ABS ENGAGING AT A NEAR STOP AROUND 5 MPH. THIS HAPPENS SEVERAL TIMES WITHIN A SHORT TRIP. AFTER RESEARCHING THIS OVER THE INTERNET IT APPEARS TO BE A PROBLEM WITH QUITE A FEW CHEVY TRUCK OWNERS. I WORK FOR A MAJOR AUTO PARTS RETAILER AND HAVE ASKED SEVERAL MECHANICS OF A FIX OR SOLUTION. THERE SEEMS TO BE QUITE A FEW DIAGNOSIS MENTIONED. I WOULD JUST LIKE TO FIX MY TRUCK PROPERLY AND NOT HAVE TO WORRY ABOUT GETTING INTO AN ACCIDENT WITH MY WIFE AND KIDS IN THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436441November 19, 2011
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES SUDDENLY TO AVOID HITTING ANOTHER VEHICLE, BRAKE LINE RUPTURED CAUSING LOSS OF BRAKES. WAS ABLE TO APPLY EMERGENCY BRAKE BEFORE RUNNING OFF ROAD. TOOK TRUCK TO MEINEKE DEALER AND HAD RUPTURED BRAKE LINE REPLACED AND ALL OTHERS INSPECTED. MECHANIC REPORTED RUPTURED BRAKE LINE WAS SEVERELY CORRODED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10436442November 19, 2011
SERVICE BRAKES, HYDRAULIC
ABS ACTUATES AT SLOW SPEEDS WHEN BRAKES ARE APPLIED. WHEELS ARE NOT LOCKED OR SKIDDING WHEN ABS ACTUATES. THIS ISSUE IS RECURRING AND HAS CAUSED THE TRUCK TO HAVE EXCESSIVE STOPPING DISTANCES WHILE THE ABS IS ENGAGED. MULTIPLE TIMES WE HAVE ALMOST HIS SOMETHING BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436383November 18, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE APPROACHING A STOP SIGN THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING EXCESSIVE FORCE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES WERE CORRODED, FRACTURED AND LEAKING. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 100,000. UPDATED 12/16/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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