Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11328843June 15, 2020
ENGINE, POWER TRAIN
THE PLASTIC RADIATOR HAS CRACKED AND IS LEAKING COOLANT HEAVILY. TRUCK STILL UNDER POWERTRAIN WARRANTY BY GM IS ONLY OFFERING TO COVER 20% OF THE $1,823 REPAIR COST. I NOTICED IT WHEN STOPPED TO GET GAS, THE VEHICLE LEAKING APPROXIMATELY 1.5 GALLONS OF COOLANT WHILE STOPPED FOR APPROXIMATELY 3 MINUTES. THIS CAUSED THE VEHICLE TO OVERHEAT AND NEEDED TO ADD COOLANT JUST TO DRIVE TO SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327463June 5, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN I OPENED DOORS THE FUEL PUMP TURNS ON, WHILE I'M DRIVING IT SHIFTS AND RUNS FUNNY AND YOU HEAR POPPING NOISES. THE GAUGES MESS UP AND RADIO TURNS ON AND OFF. LIKE ITS BEING HACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324147May 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-50 MPH, THE VEHICLE DECELERATED, SHUDDERED AND LOSS MOTIVE POWER. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. A WARNING MESSAGE INDICATED TRANSMISSION NEEDED TO COOL OFF; STOP THE VEHICLE. THE CONTACT CALLED STEVES CHEVROLET OF CHOWCHILLA LOCATED AT 1 AUTO PARK DR, CHOWCHILLA, CA 93610, AND INFORMED THEM OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT PART OF A RECALL. THE FAILURE MILEAGE WAS 79,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323842May 8, 2020
SERVICE BRAKES, STEERING, SUSPENSION
I HAVE FILED A COMPLAINT ALREADY ABOUT MY 2018 SILVERADO1500 L, NEVER RECEIVED A RESPONSE ABOUT THE COMPLAINT FILED. MY TRUCK ROAD VERY ROUGH, IT HAD A BAD VIBRATION AND SHIMMY IN THE FRONT END. THE FRONT END WOULD NOSE DIVE WHEN BRAKING. THE TRUCK WOULD PULL TO THE RIGHT WHEN GOING AROUND A RIGHT CURVE. THE LEFT FRONT TIRE WAS RIDING ON THE OUTSIDE EDGE. TAKING TO LONG TO GET THE TRUCK TO STOP WHEN BRAKING. THESE COMPLAINTS WERE IGNORED BY THE GM SERVICE CENTERS, I WAS PRETTY MUCH CALLED A LIAR. THE LEFT SIDE FRONT TIRE EDGE WAS VERY VISIBLE TO THE EYE ON THE TIRE RIDING ON THE EDGE. CALLED A LIAR AGAIN. AT 16000 MILES I TOOK MATTERS INTO MY OWN HANDS. I BOUGHT NEW SHOCKS AND STRUTS AND HAD A CERTIFIED SERVICE CENTER PUT THEM ON. THE TRUCK RIDES WELL, NO MORE SHIMMY IN THE FRONT END, THE STEERING IS FINE GOING AROUND A RIGHT-HAND CURVE DOES NOT PULL TO THE RIGHT ANYMORE. THE TRUCK IS NOW BRAKING LIKE IT IS SUPPOSED TO. I HAVE A WARRANTY ON THIS TRUCK THE DEALERSHIPS DENIED THAT ANYTHING WAS WRONG WITH THE TRUCK. WHY WHEN I HAD THE SHOCKS AND STRUTS CHANGED THE PROBLEMS WENT AWAY. I KEEP THE GM SHOCKS AND STRUTS. I TOOK A STRUT AND PLACED THE ROD END ON A BOARD AND PUSHED DOWN ON THE TUBE THE ROD WENT INTO THE TUBE WITH HARDLY ANY RESISTANCE THEY WERE JUNK. I AM GOING TO MAKE A VIDEO DEMONSTRATING THE GM STRUT AND SEND IT TO THE NEWS MEDIA ALONG WITH THE PAPERWORK SHOWING WHERE I HAD TAKEN MY TRUCK TO THE DEALERSHIP SERVICE CENTERS. IF GM IS NOT GOING TO HONOR THEIR WARRANTY AND TELL THEIR SERVICE CENTER TECHS TO LIE ABOUT THE PROBLEM THE PUBLIC HAS THE RIGHT TO KNOW. I AM GOING TO PUT THE DATE THAT I HAD THE SHOCKS AND STRUTS CHANGED ON THE NEXT STEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323496May 6, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO HOOD AUTOMOTIVE AMITE CHEVROLET LOCATED AT 11239 LA-16, AMITE CITY, LA 70422, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEAF SPRINGS NEEDED TO BE LUBRICATED AND TORQUED TO SPECS. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322999May 1, 2020
ENGINE, POWER TRAIN, SUSPENSION
TRANSMISSION SHIFTS HARD FROM FIRST TO SECOND/SECOND BACK TO FIRST. I NOTICED THIS ABOUT A WEEK AFTER PURCHASING TRUCK. SHIFTS HARD MOSTLY IN 2WD, NOT SO MUCH IN 4WD OR HAULING/TOWING. LEAF SPRINGS AND SHACKLES HAVE SQUEAKED SINCE DAY ONE OF PURCHASE. ENGINE OIL PRESSURE IS AT 12-15PSI AT IDLE AND WILL NOT EXCEED 32-35 PSI UNDER NORMAL CONDITIONS WITH OR WITHOUT A LOAD. I'VE CHANGED THE OIL FILTER AND OIL PRESSURE SENSOR MULTIPLE TIMES. THERE ALSO SEEMS TO BE A CHIRP/TICK COMING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. I'VE BEEN TRYING TO NARROW IT DOWN FOR THE LAST FEW WEEKS. SEEMS TO BE SOMETHING GOING ON IN THE ENGINE ITSELF OR POSSIBLE THE AC COMPRESSOR. TRUCK HAS 42,450 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321913April 22, 2020
TIRES
MY NAME IS [XXX] FROM JIM'S AUTO SALES, INC. WE PURCHASED A LARGE AMOUNT OF TIRES FROM TURBO TIRES IN IRWINDALE CALIFORNIA OVER THE PAST 10 YEARS. WE RECENTLY CEASED PURCHASING FROM THEM AS WE SUSPECTED QUALITY CONTROL ISSUES WITH THEIR TIRES. NOT LONG AFTER, WE RECEIVED AN EXTREMELY VAGUE RECALL NOTICE STATING A NUMEROUS AMOUNT OF THEIR TIRES SOLD FROM 2018 ON CAN SUDDENLY FAIL. WE CONTACTED THEM WITH A REQUEST TO HELP US NOTIFY ALL OF OUR CUSTOMERS AND OUR REQUEST HAS FALLEN ON DEAF EARS. WE REQUIRE ASSISTANCE IN NOTIFYING OUR OVER 1000 POTENTIALLY AFFECTED CUSTOMERS. WE HAVE RECEIVED NO ASSISTANCE FROM TURBO TIRES OR SENTURY TIRE. I'M FILING THIS COMPLAINT IN HOPES YOUR DEPARTMENT CAN ENCOURAGE OUR SUPPLIERS TO FULFILL THEIR OBLIGATION IN HELPING US KEEP OUR CUSTOMERS SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319681March 29, 2020
AIR BAGS, SEAT BELTS
THERE IS NO PASSENGER SEAT BELT WARNING AUDIO OR VISUAL. THE DEALER SAID THAT THIS VEHICLE DOESN'T HAVE A SENSOR TO TELL IF SOMEONE IS IN THE SEAT OR NOT. BUT THEY "ASSURED" ME THAT THE PASSENGER AIR BAGS STILL WOULD WORK. EVEN THOUGH IT HAS BEEN SHOWN THAT AIR BAGS BY THEM SELVES ARE NOT AS EFFECTIVE. I READ THAT CHEVROLET OFFERED TO INSTALL AN ON OFF SWITCH FOR THE AIR BAGS, THE WRONG THING TO DO IN MY OPINION. THE SEAT BELT WARNING SYSTEM SHOULD BE A REQUIREMENT NOT AN OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318179March 15, 2020
SERVICE BRAKES
WHILE TOWING A BOAT ON THE HIGHWAY, A SERIES OF WARNING ICONS APPEARED THAT INDICATED THERE WAS SOMETHING WRONG WITH THE ABS, TRAILER TOW, TRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317173March 10, 2020
SERVICE BRAKES
MY TRUCK HAS A KNOWN RECALL WITH THE BRAKES FAILING DUE TO A MECHANICAL ISSUE WITH THE VACCUM. I CONTACTED HOLLY CHEVY IN MARION ARKANSAS AND IT HAS BEEN NOW OVER A MONTH AWAITING PARTS. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DUE TO IT BEING MY ONLY VEHICLE TO TRAVEL TO WORK. I HAVE EXPRESSED THIS SAFETY ISSUE TO THEM AND HAVING TO PRESS THE BRAKE PEDAL WITH FORCE TO STOP THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317356March 10, 2020
VEHICLE SPEED CONTROL
CRUISE CONTROL (SPEED) IS NOT WORKING, WAS BUT HAS QUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317067March 9, 2020
STEERING, SUSPENSION:FRONT
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET LOCATED (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS NOTIFIED OF A WHEEL BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316685March 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SERVICE STABILATRACT COMES ON BEFORE I START THE TRUCK STILL SINCE THE DAY I BOUGHT IT THE DEALERSHIP DOES NOT KNOW WHAT'S WRONG. AND SINCE I BOUGHT THE TRUCK THE TRANNY REALLY BANGS AND CLUNKS A LOT IT'S ANNOYING WHEN TRYING TO DRIVE IN STOP AND GO TRAFFIC IT GEAR CHASES WAY TO MUCH. IT CAN'T BE GOOD FOR THE TRANNY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311544February 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CHECK ENGINE LIGHT COMES ON AT 27600 MILES WHILE DRIVING AND THIS NOT 1ST TIME THIS HAS HAPPEND .ONCE THE ENGINE LIGHT IS ON THE TRUCK THEN LOSES POWER DETUNNING THE VEHICLE CAUSING THE VEHICLES POWER TO NOT BE AS STRONG AS IF ENGINE IS IN LIMP MODE.AT 24000 MILE TRUCK WENT INTO SHOP FOR SAME ISSUE AND GM REPLACE ALL INJECTORS HOPING THIS WOULD BE THE FIX ..PRIOR TO 24000 MILES AT 23600 MILE 1 INJECTOR WAS REPLACE .I HAVE NOW PLACED 3600 MILES DRIVEN BEFORE LIGHT DECIDED TO COME BACK ON WITH ALL INJECTORS REPLACED AND NOW CODES P1089 ,AND NOW MY TRUCK IS SHOW NUMBER OF CODES INCLUDING B1011 , B1325 AND U0164 BOTH THIS TRUCK WITH JUST SHY 21000 MILE AND START TO WONDER WHY LAST CUSTOMER MAY HAVE TRADED HIS SELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311466February 25, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS OR WHILE AT IDLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MANKATO MOTORS LOCATED AT 1815 MADISON AVE, MANKATO, MN 56001, WHO INFORMED THAT CONTACT THAT THE SOUND WAS NORMAL WHILE THE VEHICLE WAS IN OPERATION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,277.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311114February 24, 2020
ELECTRICAL SYSTEM
THE RADIO WILL COME ON BY ITSELF WITH THE TRUCK SHUT OFF AND KEYS OUT OF THE IGNITION. THE RADIO CHANGES SONGS ON ITS OWN, FREEZES UP AND REPEATS MUSIC FROM IPOD(S). TRIED 4 DIFFERENT IPODS, 2 DIFFERENT CABLES. GM REPLACED THE HIM MODULE, MAIN COMPUTER, AND RADIO. THEY SAY THEIR PROGRAMMING IS NOT COMPATIBLE WITH APPLE PRODUCTS. TO DATE, THE ISSUE REMAINS WITH THE RADIO AS GM SAYS THEY CAN'T FIX IT. IT HAS BEEN IN THE DEALERSHIP 4 TIMES FOR A TOTAL OF 15 DAYS. THE ISSUE WITH THE RADIO OCCURS BOTH WHEN STATIONARY AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308569February 11, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET SPOKANE VALLEY 8500 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212 509) 720-8905, BUT WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308136February 10, 2020
ENGINE
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED AT THE CONTACT'S RESIDENT, THE VEHICLE SPONTANEOUSLY CAUGHT FIRE WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED J.B.A. CHEVROLET (7327 RITCHIE HWY, GLEN BURNIE, MD 21061) BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AS THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11307402February 6, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRIGHTNESS LEVEL FOR THE CENTER CONSOLE DISPLAY (RADIO, CLIMATE CONTROLS) CANNOT BE DIMMED. WHEN ADJUSTING THE VOLUME, CHANGING AIRFLOW, TUNING RADIO ETC, A BANNER IS DISPLAYED ALONG THE TOP OF THE SCREEN THAT IS SO BRIGHT IT IS ALMOST BLINDING AT NIGHT. IT SIGNIFICANTLY IMPAIRS NIGHT VISION. THERE NEEDS TO BE A DIMMING OPTION. THE BANNER IS THE SAME BRIGHTNESS REGARDLESS OF SPEED OR TIME OF DAY. CHEVY 2500 SILVERADO WT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306902February 4, 2020
ENGINE
ITS A BRAND NEW PICKUP TRACK WHEN I GOT IT AFTER ONE YEAR A ISSUE CAME UP WITH CARAMEL LOOKS LIKE LEAKING UNDER THE TRUCK, RADIATOR COOLANT GOT MIX WITH ENGINE OIL. NO WARNING LIGHT , ENGINE MIGHT OVERHEAT OR ENGINE MIGHT LOCKUP. THE DEALER REPLACED THE RADIATOR AND JUST FLUSH THE LINE. I HEARD SO MANY COMPLAINT ABOUT THIS ISSUE. BUT NEVER HEARD ANY RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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