Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11426270July 24, 2021
SERVICE BRAKES, SUSPENSION
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425383July 19, 2021
SERVICE BRAKES
...Decreased service brake: intermittent vehicle vibration throughout vehicle and decreased brake performance with brake pedal application. Vehicle has approximately 21,400 miles, purchased new, operates in the rochester ny rust belt area. Inquired at dealer of problem, was informed GM does not cover brake "maintenance" items. Upon inspection, considerable deterioration, due to rust, was noted on said vehicles 4 brake rotors along with loss of inner brake pad surface area of rotors. Upon completion of 4 wheel brake pad, rotor and hardware replacement, at the cost to myself, to date, brake performance is back to "as new" with no noticeable vibration at this time....vjd....(pics available, upon request, of rotors)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425408July 19, 2021
FUEL/PROPULSION SYSTEM
Fuel leak from top of fuel tank. Found fuel pump fuel supply port cracked and leaking. Replaced fuel pump to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425447July 19, 2021
FUEL/PROPULSION SYSTEM
Driver complains of fuel smell. Found fuel leak from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425096July 16, 2021
FUEL/PROPULSION SYSTEM
Operator complain of fuel smell. Fuel leaking from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to repair. 14591 miles 1540 engine hours
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422732June 29, 2021
FUEL/PROPULSION SYSTEM
Fuel leaking from fuel pump outlet port. Liquid fuel drips from center of fuel tank when vehicle is running. Confirmed by mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422573June 28, 2021
ELECTRICAL SYSTEM
The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421875June 22, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 10/26/2019, the 2017 Chevrolet Silverado was being driven in heavy traffic on the 134/210 Freeway area of Glendale, California. The truck was going 10 mph, and when the driver went to stop, the brake petal pressed to the floor, resulting in a rear end collision with the car in front of it. The driver of the first car appeared uninjured, but filed a claim later that he had ongoing lower back issues. The brake light only went on after the incident. The truck was driven to a local Chevrolet dealer and the brakes were serviced a few days later. The vacuum pump was the reason why the truck did not stop. It is notated on paperwork and confirmed when speaking to the Service Manager on Friday, November 1st at 4:30 pm. The service manager also reported there was now a recall to fix the problem, so it would be fixed and a new vacuum pump would be put in (Vacuum Pump Replacement Special Coverage N182198000). A claim was filed with GMC to pay for the damage and take over the insurance claim made by the owner of the truck, as well as the car in front of it. GMC came out to the Chevrolet dealer during that time, and GMC reported to the owner that they would not help with fixing the vehicle or the insurance claims. The owner requested the final report three times and there was no response. The truck had been reported to multiple service providers that there were issues with the stopping of the brakes in 2019. It was requested by the owner that the brakes were inspected so that they could be replaced if needed. There was also an incident in July 2019 where front and rear brakes were interchanged on the paperwork and the owner of the truck was told that it was just a paperwork mix up because they "fixed the brakes that were bad."
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11420684June 12, 2021
SERVICE BRAKES
Brakes give out at slow speeds such as parking Lots are traffic. The truck started giving me problems one day in a parking lot the breaks went straight to the floor and the truck shook and it was weird and the truck barley stopped and I put it in park. I started to drive again and at fast speeds the brakes seemed fine .. but then it’s happened multiple times for me now in traffic and in parking lots and it’s not safe at all I’ve bought new rotors all new brakes pads and even changed the brake booster and main cylinder all through Midas and it still has done it to me again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420451June 10, 2021
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started to idled rough. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the injectors needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown service bulletin but his state was not included. The manufacturer had been informed of the failure and the contact was referred to the complaint department. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420240June 9, 2021
POWER TRAIN, FUEL/PROPULSION SYSTEM
The transmission has to be change after 80k Also the fuel injectors were replace after 60k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420220June 8, 2021
SERVICE BRAKES
Low speed brake booster parking lot or driveway speed hard brake pedal with minimal braking was present at purchase, dealer said couldn’t find problem, I became frustrated and said forget boy mistake made. Problem has progressed I’ve driven vehicle about 4500 miles since purchase ☹️ Purchased vehicle with 42700
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11417405May 17, 2021
UNKNOWN OR OTHER
Hi, My company purchased this truck brand new. Since the 1st I time drove it I realized that I can easily smell the pollution on the out side, inside the truck. Even with windows up and Air Condition on cabin air recirculate mode. This is a problem I did not have on my 2000 Silverado 1500 model. The pollution from other vehicles in front of my truck would be sucked right into my truck and into my lungs. So every time I would get behind a smokey truck or near it, a few cars behind, I would have to open the windows to get that air out and if iI was stuck behind that truck then the smell was not going anywhere. I will be very happy to see this addressed. I see this as a major issue with this truck. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416705May 15, 2021
STEERING
MY VEHICLE HAS 30,000 MILES. ABOUT 200 MILES AGO NOTICED A CLICKING WHILE TURNING THE VEHICLE IT HAS INCREASED IN NOISE AND OCCURANCE AND HAPPENS WHILE TURNING RIGHT TO LEFT. IN PARK OR DRIVING. I HAD A MECHANIC DIAGNOSE THE VEHICLE TAKING THE COVER OFF AND HE CHECKED THE OTHER COMPONENTS AND HE DIAGNOSED IT AS RACK AND PINION NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415313May 5, 2021
ELECTRICAL SYSTEM
ABS AND SERVICE TRAILER BRAKE SYSTEM WARNING MESSAGE CAME ON. TOOK IT IN FOR REPAIRS AND THEY REPLACED WIRING. THIS CAUSED LEFT WHEEL SPEED SENSOR TO MALFUNCTION. VEHICLE WILL ONLY DRIVE CORRECTLY IN 2 WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415118May 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM
CODE P0300 AND P050D KEEP ON BEING THROWN. VEHICLE STARTED HAVING THESE ISSUES BACK WHEN I HAD 30K MILES AND NOW AT 45K, I AM GETTING THEM MORE OFTEN. THE DOWNSHIFTS BECAUSE OF THIS ARE BAD, THE VEHICLE JERKS WHEN IT DOWNSHIFTS. FEELS LIKE SOMEONE IS REAR-ENDING YOU. VEHICLE SOMETIMES SHAKES AND SOUNDS LIKE ITS MISFIRING. I CAN SOMETIMES TURN OFF THE VEHICLE AND TURN BACK ON AND IT WILL WORK FINE LIKE NOTHING IS WRONG. CHEVY WANTS $150 TO DIAGNOSE AND ABOUT $12000 TO REPLACE INJECTORS SINCE THEY ARE NOT COVERED UNDER THEIR BUMPER TO BUMPER OR POWERTRAIN WARRANTY. THAT'S PRETTY BAD THAT I WOULD HAVE TO DO A MAJOR REPAIR ON A VEHICLE THAT IS NOT THAT OLD AND HAS TO COME OUT OF MY POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415191May 4, 2021
SERVICE BRAKES
WHEN REVERSING SLOWLY THE BRAKE PEDAL BECOMES HAD TO PUSH TO STOP USUALLY AFTER PUSHING IT MORE THAN ONE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413836April 25, 2021
SERVICE BRAKES
IT IS VERY HARD TO STOP THE TRUCK AT LOW SPEEDS (1-5MPH). THE BRAKE PEDAL IS VERY HARD TO PUSH AND DOES NOT STOP THE VEHICLE WITHOUT CONSIDERABLE PRESSURE BEING APPLIED. IT HAS HAPPENED TWICE WITHIN THE PAST WEEK WHILE ATTEMPTING TO PARK. THANKFULLY, WE WERE IN A PARKING LOT, BUT IT COULD CAUSE A SIGNIFICANT ISSUE WHILE APPROACHING A STOPLIGHT OR OTHER TRAFFIC SITUATION. AFTER READING, IT APPEARS THAT GM HAS KNOWN ABOUT THE ISSUE FOR SOME TIME, BUT I DON'T SEE A RECALL ASSOCIATED WITH THE VEHICLE. I HAVE OWNED IT SINCE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408590April 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TRUCK WENT INTO REDUCED ENGINE POWER WITH CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER. SUBSEQUENT RESTARTS OF THE TRUCK RESULTED IN THE CODE CLEARING ITSELF AND NORMAL START UP. NOW IT IS HAVING TROUBLE STARTING UP ON A COLD START, ESPECIALLY WITH REMOTE START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408259April 15, 2021
POWER TRAIN
TRANSMISSION FAILED WITH JUST OVER 102,000 MILES ON IT. I BACKED OUT OF MY DRIVEWAY AND ATTEMPTED TO PUT IT IN DRIVE. IT WENT NOWHERE - FORWARD REVERSE BOTH DONE. TOWED TO REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado