Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10452017March 14, 2012
AIR BAGS:FRONTAL
2002 CHEVY TRUCK 2500. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO AIR BAG FAILURE DURING A CRASH *TGW THE CONSUMER HIT THE STEERING WHEEL, WHICH CAUSED SEVERE BRUISING TO HIS CHEST AND OTHER PARTS OF HIS BODY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10451109March 11, 2012
TIRES, TIRES:SIDEWALL
I OWN A 2002 CHEVY SILVERADO 2500 ON WHICH I HAVE FOUR MICHELIN LTX M/S 245/75-16 TIRES. AFTER 18 MONTHS AND 10,000 MILES THE SIDEWALLS BEGAN TO CRACK. I HAVE MICHELIN TIRES ON ALL FOUR OF MY VEHICLES AND HAVE NEVER HAD ONE CRACK EVEN ON 6 YEAR OLD TIRES. I CALLED MICHELIN, BUT THEY SAY THAT IS NORMAL WEATHERING. NOW THEY ARE CRACKING TO THE POINT THAT THE TREAD COULD EASILY SEPARATE. MY TIRE DEALER IS GOING TO REPLACE THEM, BUT MICHELIN WILL NOT REIMBURSE THEM AS MICHELIN DENIES THERE IS A PROBLEM. I SEE FROM ONLINE BLOGS THAT SIDEWALL CRACKS IN THIS TIRE ARE APPEARING ALL OVER THE COUNTRY AND MICHELIN IS STONEWALLING IT. THIS IS A LIFE THREATENING SITUATION WHICH SHOULD BE INVESTIGATED. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450283March 5, 2012
STEERING
STEERING SHAFT MAKES NOISES ON TURNS AND BUMPY ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450169March 3, 2012
FUEL SYSTEM, DIESEL
FUEL LINES LEAKING. ALL LINES NEED REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449728February 29, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKES, THE ABS ACTIVATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE SPEED SENSOR WAS CORRODED AND WOULD HAVE TO BE CLEANED. THE FAILURE CONTINUED AFTER THE SPEED SENSOR WAS CLEANED. THE CONTACT REPLACED THE FRONT PASSENGER SIDE WHEEL BEARING, HUB ASSEMBLY AND SPEED SENSOR INDEPENDENTLY YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449754February 29, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INTERIOR DASHBOARD LIGHT FAILED AND THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER. THE CONTACT CALLED THE DEALER REGARDING THE DASHBOARD LIGHT FAILURE AND THE DEALER ADVISED THAT THE MODULE THAT CONTROLLED THE LIGHTING NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE MODULE REPLACED. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449514February 28, 2012
SERVICE BRAKES, HYDRAULIC
DURING BRAKING FROM 35MPH TO MAKE A RIGHT TURN MY BRAKE PEDAL WENT TO THE FLOOR. THE TRUCK DID NOT SLOW DOWN ENOUGH TO MAKE THE TURN, I DROVE DOWN A BLOCK TO THE NEXT INTERSECTION AND USED MY PARKING BRAKE TO COMPLETE MY STOP. I PARKED THE TRUCK AND IMMEDIATELY NOTICED FLUID FROM THE BRAKE LINE LEAKING OUT ON GROUND IN THE AREA JUST BELOW WHERE THE DRIVERS FEET ARE. THE LINE IS A RIGID STEEL LINE IN A GROUP WITH 3 OTHERS THAT RUN FROM THE ABS CONTROL UNIT FORWARD AND ALL OF THESE STEEL LINES ARE SEVERELY CORRODED PARTICULARLY IN THE AREA OUTSIDE OF THE FRAME WHERE THE LINE HAS RUPTURED. MY TRUCK IS A CHEVROLET 1500 Z71 WITH 126,000 MILES AND HAS BEEN WELL MAINTAINED SINCE I HAVE OWNED IT. I FEEL THAT THIS ISSUE IS EXTREMELY DANGEROUS AND HAVE FOUND THAT THERE ARE MANY OTHERS WITH RUSTED AND RUPTURED BRAKES ON THEIR CHEVY TRUCKS. OTHER PEOPLE WERE NOT AS FORTUNATE AS ME BECAUSE MY SON AND I MADE IT HOME AND WE WERE UNHARMED. I FEEL THAT IT IS IMPERATIVE EVERYONE WHO OWNS A CHEVY TRUCK OF SIMILAR MODEL YEAR BE ALERTED AND WARNED OF THIS POTENTIALLY DEADLY AND DANGEROUS BRAKE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449362February 26, 2012
STEERING
WHEN I TURN OR HIT A BUMP IT MAKES A CLUNK, AND YOU CAN HEAR IT AND FEEL IT THROUGH THE STEERING WHEEL, NOW HAVE 119000 MILES ON IT. I AM CONSURNED IT MY BECOME A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448973February 22, 2012
ENGINE AND ENGINE COOLING
TWO EXHAUST MANIFOLD BOLTS ON A 2002 CHEVY SILVERADO 2500 HD ROTTED AND SHEERED OFF AND ONE OTHER DOES NOT SEEM TO BE AS RUSTED AND JUST BROKE OFF AT THE HEAD OF THE BOLT. THIS BOLT FAILURE COULD CAUSE MANY ISSUES, ONE BEING, POSSIBLE FIRE IN THE ENGINE COMPARTMENT, OR CATALYTIC FAILURE, O2 SENSOR ISSUES, CHECK ENGINE LIGHT STAYING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448630February 21, 2012
SERVICE BRAKES, HYDRAULIC
WE HAVE JUST HAD 27 FEET OF FRONT BRAKE LINE REPLACED FOR THE SECOND TIME IN OUR 2002 CHEVY SILVERADO 2500 SERIES. TWO YEARS AGO LOST BRAKES AND LUCKILY AVOIDED AN ACCIDENT. GM DEALERSHIP REPLACED, AND THE LINE FAILED YET AGAIN LAST WEEK. THIS TIME MY 19-YEAR-OLD SON WAS DRIVING WITH A PASSENGER. LUCKILY, HE AVOIDED THE CARS IN FRONT OF HIM AT A STOP LIGHT BY CROSSING TWO LANES SO THAT HE COULD SLOW THE VEHICLE DOWN ON THE GRASSY ROADSIDE. REFUSED TO TAKE TO GM FOR REPAIR THIS TIME. SOMETHING HAS TO BE DONE ABOUT FAULTY CHEVY BRAKELINES IN EARLY 2000 CHEVY TRUCKS BEFORE SOMEONE LOSES THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448302February 17, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED HAT THE BRAKE LINE HAD RUPTURED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 110,00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448188February 16, 2012
ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD BOLTS BREAKING LEAVING STUDS IN THE HEADS, HEATING UP ENGINE COMPARTMENTS, RELEASES CARBON MONOXIDE, AFFECTS O2 SENSOR AND CATALYTIC CONVERTER. WILL NOT PASS EMISSIONS IN SOME STATES. GM NOT STANDING BEHIND THIS 1999-2008 ISSUE. IT IS A SAFETY ISSUE AND IS EXPENSIVE TO FIX. GM MECHANICS DENYING ANY SUCH ISSUES. PLEASE CHECK- IN TO THIS. OUR WHOLE FLEET AND OUR PERSONAL TRUCKS AFFECTED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447714February 13, 2012
ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD BOLTS BREAKING OFF LEAVING STUDS IN THE HEADS (4) MY LATE 2002 CHEVY Z71 DEVELOPED AN EXHAUST LEAK AND THE CATALYTIC CONVERTER STARTED BANGING AT IDLE OR AFTER PARKED. ENGINE HAS BLACK EXHAUST ON THE HEAD WHERE WE FOUND THE MAIN LEAK. SO, CARBON MONOXIDE HAS BEEN COMING INTO THE CAB AND THE ENGINE COMPARTMENT SEEMS HOTTER THAN NORMAL. WHEN CHECKING INTO THE ISSUE, I FOUND EVERY TRUCK IN OUR COMPANY FLEET HAS THIS SAME ISSUE AND OUR ASSOCIATES THAT HAVE PERSONAL TRUCKS DRIVING TO WORK CHECKED THEIRS AND THEY ALSO HAVE THE SAME ISSUE. FROM 1999 THRU 2008 YEARS. WHEN CONTACTING OUR LOCAL CHEVY DEALER, THEY ADVISED THEY HAD NEVER SEEN OR HEARD OF ANY ISSUES LIKE THIS. I FIND THAT HARD TO BELIEVE. EVERY PERSON I MENTION THIS TO, CHECKS THEIR TRUCK AND HAS THE SAME ISSUES WITH THE BROKEN BOLTS. THERE IS DEFINITELY A PROBLEM WITH THE EXHAUST MANIFOLD CONTRACTING AND EXPANDING TOO MUCH- CHEAP STEEL ATTACHED TO ALUMINUM HEADS APPEAR ON ALL OF THE V-8 TRUCK ENGINES. PLEASE LOOK INTO THIS AS A SAFETY ISSUE WITH HEAT AND CARBON MONOXIDE AS WELL AS THE COSTS TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447823February 13, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
HELP PLEASE. ANTI LOCK BRAKES LOCK UP OR GO TO FLOOR AT LOW SPEED. RECALL 05V379000 COVERS VEHICLES WITH THIS DEFECT REGISTERED IN COLD WEATHER STATES EXTENDING TO MARYLAND AND D.C. I LIVE IN VIRGINIA, BUT HAVE DRIVEN IN COVERED AREAS, INCLUDING MARYLAND, PENNSYLVANIA, WEST VIRGINIA AND D.C. MY VEHICLE HAS A SAFETY DEFECT THAT HAS REQUIRED A RECALL. IT SHOULD NOT BE EXCLUDED SIMPLY BECAUSE IT IS REGISTERED ON THE OTHER SIDE OF A STATE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446857February 6, 2012
SERVICE BRAKES, HYDRAULIC
I HAVE OWNED THIS PICKUP SINCE IT HAD ABOUT 15,000 MILES ON IT. I KEEP IT IN A GARAGE AND DRIVE IT ABOUT 5K MILES A YEAR. I HAD A BRAKE FAILURE AND ALMOST KILLED MY ENTIRE FAMILY DRIVING BACK FROM NH. I HIT THE BRAKES ON THE HIGHWAY AND THE BRAKE LINES RUPTURED CAUSING THE BRAKE PEDAL TO GO RIGHT TO THE FLOOR AND LOSE ALL BRAKE PRESSURE. I ALMOST HAD A HEART ATTACK. WHY DON'T THEY MAKE THESE OUT STAINLESS STEEL, ALUMINUM OR A NON CORROSIVE MATERIAL? SOMEONE NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY. THIS IS SO DANGEROUS. SERIOUSLY, SOMEONE COULD HAVE DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446640February 4, 2012
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
SEVERE BRAKE FLUID LEAK ON MAIN STEEL LINE(S) UNDER DRIVERS SIDE ABOUT 1/2 WAY TOWARD THE REAR WHEELS. UNABLE TO DRIVE VEHICLE. PEDAL WENT TO FLOOR AS I WAS TRYING TO PUT THE VEHICLE IN GEAR. PUMPED BRAKES WITH NO INCREASE IN PEDAL. LOOKED UNDER VEHICLE AND BRAKE FLUID ON CEMENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445918January 30, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN DRIVING BETWEEN 5-20 MPH AND DEPRESSING THE BRAKES, THERE WAS AN INCREASE IN STOPPING TIME. THE ABS LIGHT WOULD THEN ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS REPAIRED FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) IN SEPTEMBER 2005. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT SINCE THE RECALL HAD ALREADY BEEN PERFORMED ON THE VEHICLE, THEY WERE NOT ABLE TO ASSIST. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444009January 17, 2012
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS APPLIED AND IT EXTENDED TO THE FLOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 242,020. UPDATED 02/0812 *BF THE CONSUMER STATED WHEN HE APPLIED THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR. THERE WERE NO WARNING LIGHTS. THE NEXT DAY, HE WAS ABLE TO DETERMINE THE FAILURE WAS DUE TO A BRAKE LINE FAILURE, BETWEEN THE MASTER CYLINDER AND THE ABS UNIT, THERE WAS RUSTING AND BRAKE FLUID WAS LEAKING. THE CONSUMER REPLACED THE BRAKE LINES WITH STAINLESS STEEL LINES. UPDATED 03/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444082January 17, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN BRAKING FROM 5MPH, THE ABS BRAKING SYSTEM WOULD ACTIVATE ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444092January 17, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO Z71. THE CONTACT WAS DRIVING 15 MPH WHEN THE ENGINE BACK FIRED AND STALLED. THE CONTACT STATED THAT AN ABNORMAL KNOCKING WAS HEARD DURING THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THERE WAS CARBON BUILD-UP AROUND THE PISTONS AND ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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