Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11398093February 26, 2021
SERVICE BRAKES, ENGINE, STEERING
REDUCED POWER STEERING ASSIST ENGINE STALL IPC / RADIO / HVAC GOES BLANK VARIOUS DTC. HAD MY HEAD LIGHTS FLICKERING, HAD STABILITRAK ERRORS, POWER STEERING ERRORS, AND THE WORST OF ALL, THE STEERING WHEEL JERKING OUT OF MY HANDS. ISNT MY VIDEO BUT SIMILAR WHEN I WAS DRIVING ABOUT 5MPH [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397056February 19, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
REDUCTANT HEATER WENT OUT. KNOWN PROBLEM WITH THESE TRUCKS YET NO RECALL SO WHEN YOU ARE OVER THERE EMMISIONS WARRANTY YOU'RE OUT OF LUCK TRUCK HAD 60K ON IT AND IS GOING TO COST ME 1600$ BETWEEN PARTS AND LABOR TO FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395462February 9, 2021
STRUCTURE:BODY, SERVICE BRAKES, POWER TRAIN
TRANSMISSION LOCKED UP AND FAILED. ACTED LIKE IT BOUND UP. THIS HAPPENED DURING A NORMAL SHIFT SEQUENCE, ACTED TIGHT THEN ENGINE JUST KEPT OVER REVVING. HAPPENED ABOUT 3-4 MONTHS AGO. DEALER FIXED FOR FREE. SAID IT WAS COMMON. THIS HAPPENED RIGHT AT 60K MILES. SAID IF IT HAPPENS AGAIN THEY WILL NOT WARRANTY IT AS THERE IS NO FIX FOR THIS PROBLEM. SUGGESTED I BUY ANOTHER NEW TRUCK. NEXT PROBLEM IS MY RIGHT FRONT CALIPER HAS FAILED TWICE AND NEEDED COMPLETE REPLACEMENT. IT IS NOW FAILING FOR THE THIRD TIME. THIS IS SERIOUSLY UNSAFE AND CRAZY. I HAVE ONLY ABOUT 73K MILES ON THIS TRUCK. THIRD THING IS MY CHROME TRIM ON MY DOOR HANDLES HAS REPEATEDLY FAILED. I WAS TOLD BY MY DEALER THIS IS NORMAL AND IT IS NOT FIXABLE UNLESS I PAY THEM. IT IS NOT NORMAL WEAR AND TEAR. THE TRUCK IS BABIED AND KEPT IN PERFECT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395110February 7, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS (TRAILER BRAKING SYSTEM) AND STABITRAK WARNING LIGHTS RANDOMLY COME ON WHILE DRIVING AND REMAIN ON UNTIL VEHICLE TURNS OFF. ON MULTIPLE OCCASIONS THE REAR WHEELS HAVE LOCKED AND STEERING BECOMES DIFFICULT EVEN WHEN BRAKES ARE NOT BEING APPLIED. THIS HAS OCCURRED WHILE DRIVING AT VARYING SPEEDS AND IN VARYING WEATHER CONDITIONS. VEHICLE HAS BEEN CHECKED BY DEALER ON 3 SEPARATE OCCASIONS FOR THIS AND SERVICE WAS REPORTED UNABLE ONCE LIGHTS HAVE GONE OFF. SAID INCIDENT HAS OCCURRED APPROXIMATELY 30-50 TIMES OVER THE PAST 18MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395012February 6, 2021
ENGINE
BULLETIN NO PI1513F DESCRIBES AN ISSUE WITH CHEVY SILVERADOS (AMONGST OTHER MODELS) AND THE RADIATORS LEAKING DUE TO OVER CYCLING OF THE THERMOSTAT. I HAVE A 2018 THAT IS BARELY 2 YEARS OLD, AND A LEAKING RADIATOR! GM IS DOING NOTHING TO OWN UP TO THIS ISSUE, AND THEY ARE EXPECTING ME TO PAY THE ENTIRETY FOR A REPLACEMENT, AND I DON'T EVEN HAVE CONFIDENCE IT WON'T HAPPEN AGAIN. THIS BULLETIN SHOULD BE EXTENDED TO COVER ALL YEARS UNTIL GM PROVES THEY HAVE A SOLUTION IN PLACE. IT IS COMPLETELY UNETHICAL FOR GM TO NOT ADDRESS THIS ISSUE AND EXPECT ME TO PUT THIS MUCH MONEY INTO A BRAND NEW TRUCK. I SLOWLY BEGAN TO NOTICE THE COOLANT RESERVOIR GOING DOWN. I EVENTUALLY BROUGHT IT TO MY DEALERSHIP (TWICE), AND ON THE SECOND VISIT THEY FOUND THE LEAK, ALTHOUGH MILEAGE WAS OVER THE BUMPER TO BUMPER WARRANTY DURING THE SECOND VISIT. IT IS A VERY SLOW LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394728February 4, 2021
POWER TRAIN
WHEN I PLACE THE TRUCK IN DRIVE IN THE MORNING OR AFTER THE TRUCK HAS BEEN SITTING FOR MORE THAN A FEW HOURS, THE TRANSMISSION ENGAGES HARD, LURCHING THE TRUCK BODY FOWARD. THE DEALERSHIP ACKNOWLEDGES THE PROBLEM, BUT SAID THERE IS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391181February 2, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING AT APPROXIMATELY 65 MPH ALL ELECTRONICS SHUT OFF AND TURNED BACK ON MOMENTS LATER. THIS INCLUDES THE GAUGES, RADIO AND ALL LIGHTS INCLUDING HEADLIGHTS. I TOOK IT TO THE DEALERSHIP IN WHICH I PURCHASED THE TRUCK FROM. THEY DIAGNOSED IT AS A LOW VOLTAGE BATTERY AND THEIR SOLUTION WAS TO CHARGE THE BATTERY AND RETEST THE SYSTEMS. HOWEVER THEY COULD NOT TELL ME WHY IT WAS LOW. THE SERVICE MANAGER WOULD NOT LOOK INTO FURTHER TESTING TO CHECK THE ISSUE AS THEY HAD MET ALL THE NECESSARY STEPS LAYED OUT BY GM UNDER THE BUMPER TO BUMPER WARRANTY. HE HAD TOLD ME THAT THEY WOULD BE HAPPY TO DO FURTHER TESTING ON WHY THE BATTERY HAD A LOW VOLTAGE CONDITION IF I WERE TO PAY OUT OF POCKET FOR THE COSTS EVEN THOUGH MY TRUCK IS STILL UNDER BUMPER BUMPER WARRENTY. THE SERVICE MANAGER ALSO BLAMMED THE COLD WEATHER CONDITIONS AS IT IS CURRENTLY IN THE LOW 20'S OUTSIDE. I HAVE ISSUE WITH THIS DIAGNOSIS DUE TO ME DRIVING 60 MILES A DAY FOR WORK AND ANOTHER 30 MILES TO DROP IT OFF AT THE DEALERSHIP, THE BATTERY SHOULD HAVE BEEN AMPLY CHARGED IN THAT TIME FOR THEIR TESTING. ALSO THE DEALERSHIP REPLACED THE BATTERY WITH A NEW ONE 8 MONTHS PRIOR WHEN I FIRST PURCHASED THE TRUCK. I AM CONCERNED FOR MY SAFETY AS THE HEADLIGHTS TURNED OFF WITHOUT WARNING DUE TO A LOW BATTERY AND THERE HAS BEEN NO PROPER DIAGNOSIS OF WHY THERE IS A LOW BATTERY CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394298February 2, 2021
POWER TRAIN
WHEN I DRIVE I GET A HARD SHIFT/SLIPPING WHEN TAKING OFF AND I GET A HARD DOWNSHIFT WHEN SLOWING DOWN OR COMING TO A STOP. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY FIX IT, RETURN IT, AND SAME PROBLEM. WHEN I COME TO A STOP AND AM SITTING FOR A WHILE THE VEHICLE BEGINS TO SHAKE OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391055February 1, 2021
SEAT BELTS
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S, AND THE REAR DRIVER'S SIDE SEAT BELT FAILED TO RETRACT AND WAS TIGHT AROUND CHEST. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WOULD BE NO ASSISTANCE IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390498January 28, 2021
VISIBILITY
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE PASSENGER'S SIDE REAR WINDOW SHATTERED WITHOUT WARNING. THE CONTACT DROVE HOME AND IMMEDIATELY CALLED BOSAK CHEVROLET, BUICK, GMC (9911 W 300 N, MICHIGAN CITY, IN 46360) BUT WAS OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DAYS LATER THE CONTACT WAS INFORMED THAT THERE WOULD BE NO ASSISTANCE SINCE THE VEHICLE WAS BEING REPAIRED THROUGH THE INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389389January 22, 2021
SUSPENSION
THE FRONT PASSENGER SIDE BALL JOINT FAILED. IT IS A PRESSED FITTING AND IT CAME APART. THIS TRUCK HAS ONLY 25,000 MILES ON IT. NOTED A CLUNKING NOISE IN FRONT END, MOST NOTABLE WHILE BACKING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389051January 20, 2021
VEHICLE SPEED CONTROL
THIS VEHICLE SINCE I BOUGHT IT, ALREADY HAD SYMPTOMS BUT THEY WERE MINOR, NOW THE PROBLEM IS BIGGER , THE TRANSMISSION DOES NOT HAVE ENOUGH TORQUE THE VEHICLE LOSES STRENGTH AND DOES NOT ADVANCE WHEN YOU PUSH THE ACCELERATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388823January 19, 2021
SERVICE BRAKES
AT LOW SPEEDS, SUCH AS PARKING LOT, OR TRAFFIC JAM, AND EVEN WHILE AT A STOP LIGHT, THE BRAKE PEDAL PUSHES UP AND BECOMES VERY HARD. THE BRAKES STOP WORKING AND THE TRUCK MUST BE TAKEN OUT OF DRIVE. CHEVY HAS ISSUED A RECALL ON SILVERADO TRUCKS 2014-2018 EQUIPPED WITH 5.3L MOTORS THE RECALL NUMBER IS 20V603000. EVERYTHING THAT HAPPENS AS A RESULT OF THE FAULTY BRAKE ASSIST IS EXACTLY WHAT IS HAPPENING TO MY 2018 SILVERADO (5.3L) BOMNIN CHEVROLET DADELAND AND CHEVY IS TELLING ME THAT MY VIN NUMBER DOESN'T QUALIFY ME FOR THE RECALL, YET MY TRUCK DESCRIPTION AND BRAKE PROBLEM, BOTH MATCH THE RECALL PERFECT. TO ADD INSULT TO INJURY BOMNIN CHARGED ME $630 AND WHEN I WENT TO PICK UP THE TRUCK IT IS EXACTLY THE SAME. NO BRAKES AT IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387802January 12, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
TRUCK STATIONARY. STARTED ENGINE. IMMEDIATELY MESSAGE SHOWED UP ON DASHBOARD INDICATING STEERING ASSIST LOW, DRIVE CAREFULLY. NO POWER STEERING. TRACTION CONTROL WARNING LIT. SHIFTED INTO REVERSE; TRUCK WOULD NOT MOVE AS IF IN NEUTRAL. TRUCK MOVE MOVE FORWARD IN DRIVE BUT WOULD NOT SHIFT OUT OF LOW GEAR. ALSO TRACTION CONTROL SYMBOIL TURNED ON. TOOK IT TO PETERS CHEVROLET LONGVIEW, TX. DEALERSHIP FOUND NO ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386805January 6, 2021
UNKNOWN OR OTHER
OCCASIONALLY ON MY DASH INFO SCREEN A MESSAGE POPS UP SAYING TO KEEP YOUR EYES ON THE ROAD, IN ORDER TO DISMISS THE MESSAGE YOU HAVE TO TAKE YOUR EYES OFF THE ROAD AND TOUCH AN OK BUTTON ON THE SCREEN. IT IS HARD TO DO THIS SAFELY WHILE DRIVING. THE MESSAGE DOES NOT TIME OUT AND COVERS THE ENTIRE SCREEN. THERE MUST DE A WAY TO DISABLE THIS OR TO HAVE IT TIME OUT. IT IS IRONIC THAT YOU HAVE TO TAKE YOUR EYES OFF THE ROAD. I HAVE TRIED THE BUTTON ON THE STEERING WHEEL THAT DISMISSES OTHER MESSAGES AND IT DOES NOT WORK FOR THAT ONE. THIS SHOULD BE ABLE TO BE FIXED EASILY WITH A SOFTWARE UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386339January 4, 2021
VISIBILITY/WIPER
WHILE VEHICLE WAS PARKED, THE TEMPERATURE IN THE 30S-40S, I REMOTE STARTED IT TWICE TO WARM IT UP. WHEN I WENT OUT TO LOAD MY THINGS IN THE CAB, I OPENED THEN CLOSED THE BACK DRIVER SIDE DOOR AND THE REAR GLASS EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384198December 19, 2020
ENGINE, POWER TRAIN
COOLANT WATER KEEPS SPILLING FROM WATER PUMP. AS I WAS DRIVING ON THE FREEWAY, THE PUMP BLEW AND SPILLED ALL THE COOLANT AND HAD TO PULL OVER TO THE SIDE. HAD TO GET IT REPLACED PAID $150 FOR THE PART AND THAN LABOR ANOTHER $150. TRUCK HAS LESS THAN 30K MILES AND THE WATER PUMP ALREADY BREAKING DOWN. NEW VEHICLES ARE NOW DESIGNED TO BREAK ON YOU EASILY SO US CUSTOMERS SPEND MORE ON PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376010November 23, 2020
UNKNOWN OR OTHER
THE AC CONDENSER CRACKED AND WOULDN'T BLOW COLD AIR. THE TRUCK IS 2018 AND HAS ONLY 50000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375418November 19, 2020
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
HEARING UNUSUAL POWERTRAIN WINNING , LUGGING ON A HILL TO THE POINT OF SHUTTERING BEFORE IT DOWNSHIFTS, AND THEN VERY HARSH SHIFT. VERY HARSH SHIFT FROM FIRST TO SECOND GEARS, AND THEN AGAIN ON DOWNSHIFT FROM SECOND TO FIRST. TODAY 11/19/2020 I HAD THE CRUISE CONTROL SET AT 70 MPH, AND ONCE IT STARTED LUGGING DOWN IT DOWNSHIFTED AND TOOK OFF LIKE THE ENGINE KEPT RUNNING WILD. I TAPPED THE BRAKE PEDAL TO CANCEL THE CRUSE CONTROL, THE BRAKE PEDAL HAD NO EFFECT IN CANCELING THE CRUSE THIS VEHICLE JUST KEPT RUNNING WILD. I EVEN PUSHED THE MAIN CRUISE POWER BUTTON ON THE STEERING WHEEL FOE WHAT SEEMED LIKE AN ETERNITY, STILL RUN AS IF IT WAS POSSESSED. AFTER ABOUT 45 SECONDS, AND JUST AS I MADE UP MY MIND THAT I HAD TO KILL THE IGNITION SWITCH, IT CALMED BACK DOWN TO THE NORMAL HARSH SHIFT, BUT DIDN'T RUN WILD. I ALSO NOTICED THAT THE ENGINE RPM'S GAUGE IS NOT STEADY, AND MOVES RADICALLY I HAVE CONTACTED MY LOCAL DEALER IN THE PAST WITH MY CONCERNS OF A HARSH SHIFT ISSUE, AS WELL AS THE SHUTTERING AND LUGING DOWN ON THE HILLS, AND THEY ASSURED ME THAT THEY HAVEN'T HAD ANY ISSUES WITH THEIR TRANSMISSION. THESE TRUCKS NEED TO BE LOOKED AT VERY CLOSELY BEFORE SOMEONE HAS A CATASTROPHIC ACCIDENT. I HAVE AN APPOINTMENT ON THE 5 OF DECEMBER 2020, AND YOU WOULD THINK WITH THE SAFETY FACTOR OF MY CONCERNS, THAT THEY WOULD TRY GETTING ME IN SOONER, RATHER THEN PUT ME OFF OVER TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375265November 18, 2020
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING ON 30-40MPH AND HIT THE BRAKES SLOWLY, IT FEELS AS IF THE PEDAL IS GONNA FALL OFF AND CAN ALSO FEEL A VIBRATE ON IT. IT ALSO STALLS AS IF THE BRAKES ARE BEING PRESSED BUT I'M NOT, THIS HAPPENS USUALLY IN THE BEGINNING AFTER BEING TURNED ON AND THEN STOPS DOING IT AFTER REACHING THE MIDDLE OF THE TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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