Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11388981January 20, 2021
SERVICE BRAKES
VEHICLE BRAKES BECOME VERY HARD TO DEPRESS MAKING IT HARD TO STOP THE VEHICLE I FIND THIS HAPPENS MORE AT SLOWER SPEEDS AND IN REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389004January 20, 2021
ELECTRICAL SYSTEM
I REMOTELY STARTED MY TRUCK. IT WAS APPROX 20 DEGREES OUTSIDE. APPROX 5 MINUTES LATER I GOT INTO THE TRUCK, AND STARTED BACKING OUT OF MY DRIVEWAY. I HEARD A CRACKLING SOUND, AND MY REAR WINDOW JUST DISENTIGRATED. IT IS A 3 SECTION HEATED POWER WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388494January 16, 2021
SERVICE BRAKES
THE BRAKE PEDAL ON MY TRUCK TURNS REAL HARD AND THE BRAKES DON'T SEAM TO ENGAGE AS USUAL THIS HAPPENS AT LOW SPEEDS OR IN A DOWNHILL. THIS HAS HAPPENED IN THE HIGHWAY ON I15 COMING TO NEVADA FROM CALIFORNIA ON A DOWNHILL WITH TRAFFIC PRESENT AND AT LOW SPEEDS. IT HAS ALSO HAPPENED IN A DRIVE THRU AND A PARKING LOT TRUCK WAS IN MOTION AND AT LOW SPEEDS I APPLIED THE BRAKES AND THE PEDAL TURNED HARD/STIFF AND MAKES A SCREECHING SOUND. THE TRUCK DOES COME TO A STOP BUT TRAVELS MORE THAN USUAL WHEN BRAKE PEDAL IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388144January 14, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
PULLED INTO THE PARKING LOT AT WORK AT LOW SPEED WHEN APPLYING THE BRAKE TO BACKUP I NOTICED THE BRAKE PEDAL WAS VERY HARD. I PUT MY TRUCK IN REVERSE TO BACK INTO A PARKING SPOT, THE BRAKE WAS VERY HARD AND WOULDN'T STOP. WHEN HIT THE FENCE THE TRUCK FINALLY STOPPED. CALLED THE DEARLER WHERE I GOT THE TRUCK, THEY SAID THERE'S A RECALL AND THE BRAKE SYSTEM NEEDED TO BE REPROGRAMMED BUT THAT WASN'T GOING TO FIX IT. 2019 I TOOK THE TRUCK IN @ 60,000 MILES, THEY DID A REPROGRAM AND SAID THEY COULDN'T DO ANY THING ELSE UNLESS THERE WAS ANOTHER BRAKE RECALL. THE BAD THING ABOUT THIS WHOLE BRAKE PROBLEM IS GM KNOWS WHAT THE PROBLEM IS AND WON'T FIX IT. GM HAS AND WILL FIX THE PROBLEM IF YOU PAY 12 TO 1,600 DOLLARS. SINCE THEY DID THE REPROGRAM I HAVE 80, 000 MILES ON THE TRUCK AND AT LOW SPEED AT A TRAFFIC LIGHT OR IN PARKING LOTS THE BRAKE IS VERY HARD AND THE ABS SYSTEM WILL ACTIVATE. SAME PROBLEM DIFFERENT DAY. I NEED NEW BOMBERS NOW. I GUESS GM IS WAITING FOR SOMEONE TO GET HURT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11388168January 14, 2021
SERVICE BRAKES
BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11387754January 12, 2021
POWER TRAIN
AT AROUND 82,000 MILES CAR STARTED TO BE HARD TO DRIVE DUE TO TRANSMISSION FAILING TO SWITCH GEARS PROPERLY... NOW AT 92,500 IT'S BARELY SWITCHING GEARS... I RECEIVED ERROR CODES AND CHECK AT DEALERSHIP, THEY SAY IT'S NOT UNDER WARRANTY. I KNEW I AM COVERED UP TO 100,000 MIKE'S FOR DRIVE TRAIN. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387167January 8, 2021
SERVICE BRAKES
WHILE DRIVING AT PARKING SPEED OR DRIVE THROUGH SPEED MY BRAKE PEDAL GETS HARD AND I LOSE BRAKE. I'VE ALMOST WRECKED A FEW TIMES ALREADY BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386850January 6, 2021
SERVICE BRAKES
I GOT A RECALL DONE BUY A CHEVY DEALERSHIP IN STORM LAKE IOWA, SO THEY SAY THEY DID IT BUT AFTER A FEW MONTHS OF DRIVING I NOTICED THE MY TRUCK STARTED BREAKING DIFFERENT AT LOW SPEEDS JUST LIKE THE RECALL WAS FOR THE RECALL NUMBER IS N192268490. JUST DIDN'T KNOW IF THERE WAS SOMETHING I COULD DO SO I DON'T HAVE TO PAY TO GET IT FIXED WHEN IT'S NOT MY FAULT THE BREAKS WON'T WORK LIKE THEY ARE SUPPOSED TOO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386232January 3, 2021
STEERING
STEERING WHEEL LOCKED WHEEL LOCKED UP AND STEERING ASSIST QUIIT WORKING WHILE DRIVING DOWN ROUTE 119 IN CHARLESTON, WV DOING 40 MPH CAUSING ME TO ALMOST HIT ALMOST HIT A SEMI-TRUCK HEAD ON. POWER STEERING ASSIST WILL KEEP WORKING AND STOPPING, I TOOK VEHICLE STRAIGHT TO WALKER CHEVY IN NITRO, WV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385432December 29, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
VEHICLE WAS STATIONARY, IN DRIVEWAY OF RESIDENCE, RUNNING AFTER BEING STARTED WITH REMOTE START. TEMPERATURE OUTSIDE WAS ABOUT 35F. FRONT AND REAR WINDOW DEFROSTERS TYPICALLY COME ON WHEN THE VEHICLE IS REMOTE STARTED IN THE WINTER MONTHS. REAR WINDOW OF TRUCK HAS THREE SEPARATE PANES, THE TWO OUTER PANES ARE STATIONARY AND THE MIDDLE SLIDES OPENS VIA A SWITCH IN THE OVERHEAD CONSOLE. ALL WINDOWS IN VEHICLE WERE CLOSED. I WAS STANDING BESIDE THE VEHICLE WHEN THERE WAS A LOUD CRACKING SOUND AND SMALL PIECES OF THE REAR WINDOW PANE BEHIND THE DRIVER FELL TO THE GROUND. THE WINDOW CONTINUED TO MAKE A CRACKING SOUNDS FOR SEVERAL MINUTES AFTER THE INITIAL SOUND. THERE IS A SLIGHT SMELL OF ELECTRICAL WIRE BURNING INSIDE THE VEHICLE VERY CLOSE TO THE BOTTOM LEFT SIDE OF THE DAMAGED PANE OF GLASS. DESPITE THE FOLLOWING INFORMATION, GM CLAIMS THAT THE VIN OF THE VEHICLE IS NOT SUBJECT TO THE RECALL. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10171416-9999.PDF HTTPS://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH-RECHERCHE/DETAIL.ASPX?LANG=ENG&MK=0&MD=0&FY=0&TY=9999&FT=&LS=0&SY=0&RN=2019325&CF=SEARCHRESULT&PG=50 HTTPS://WWW.AUTOBLOG.COM/2019/07/12/CHEVROLET-SILVERADO-GMC-SIERRA-DEFROSTER-CIRCUIT-RECALL/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385463December 29, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
COLD WEATHER (25-30 DEGREES?) ON 12/24, SO REMOTE STARTED TRUCK AND BEGAN DRIVING (REAR DEFROSTER AUTO STARTS). HEARD SLIGHT SIZZLE NOISE, BUT COULDN'T FIGURE OUT WHAT IT WAS...THEN WIFE (RIDING IN BACK) HEARD IT GET WORSE, THEN A LITTLE SMOKE, THEN REAR-WINDOW ON DRIVER SIDE POPPED/CRACKED/SHATTERED (TRUCK HAS A SLIDING REAR WINDOW, SO 3 SECTIONS). DIDN'T BLOW OUT, BUT IS COMPLETELY SHATTERED. TAPED IT TO KEEP PIECES FROM BLOWING APART. TALKED TO DEALER AND GM CUSTOMER CARE, AND THEY ADVISED OF AN OPEN CUSTOMER SATISFACTION PROGRAM FOR THIS ISSUE, BUT IT ONLY APPLIES TO VEHICLES IN CERTAIN STATES (COLD WEATHER)...INCLUDING MI, BUT I'M 1 HOUR SOUTH IN NORTHERN IN. #N192265660-01 IS THE PROGRAM NUMBER (REAR WINDOW DEFROSTER THERMAL EVENTS - US ONLY _(MAR 25, 2020). THE PROBLEM ALSO SEEMS TO BE MORE COMMON IN CANADA WHERE A FULL RECALL IS IN EFFECT. AT THIS POINT, HOWEVER, GM CUSTOMER CARE (CASE # 9-6442774509) SAYS THEY CAN'T DO ANYTHING AND REFERRED ME BACK TO DEALER...WHO I WILL ASSUME WILL REFER ME BACK TO CUST CARE AGAIN. I'M WAITING ON THEIR RESPONSE. MAKES NO SENSE THAT THEY WILL REIMBURSE ONLY FOR VEHICLES IN CERTAIN STATES. I'M IN THE SAME COLD CLIMATE AS MICHIGAN AND MANY OF THE OTHER IMPACTED STATES. LOOKING FOR REIMBURSEMENT OF COSTS TO REPAIR, BUT FOR NOW I'M WAITING TO MAKE SURE SOMEONE WILL PAY FOR IT. THIS IS A KNOWN ISSUE THAT GM IS REFUSING TO REIMBURSE (EVEN THOUGH THEY ARE CLEARLY WILLING IN MANY OTHER STATES). ANY SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384524December 22, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I TURNED ON THE REAR DEFROST TO THE VEHICLE. WITHIN ABOUT 30 SECONDS, I SAW SMOKE RISING FROM THE CENTER PART OF THE REAR WINDOW AS IF THE DEFROSTER HAD STARTED A FIRE. I IMMEDIATELY TURNED THE REAR DEFROST OFF AND THE SMOKE CEASED. WITHIN A MATER OF SECONDS, THE RIGHT PANEL OF THE REAR WINDOW POPPED VERY LOUDLY AS IT SHATTERED, PRESUMABLY FROM THE FIRE. I WAS DRIVING ON A RURAL ROAD WHEN THIS OCCURRED. I DO HAVE A POWER REAR WINDOW ON THE VEHICLE AND THERE IS A RECALL ALREADY IN CANADA FOR CHEVROLET SILVERADO'S OF MY MODEL YEAR WITH THE REAR POWER WINDOW HAVING FIRES STARTED BY THE REAR DEFROSTER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11384145December 18, 2020
STEERING
WHEN USUALLY DOING THREE POINT TURN MY POWER STEERING GOES OUT MY RADIO GOES OUT AIR CONDITIONING EVERYTHING AND THEN COMES RIGHT BACK ON I'M PRETTY SURE IT'S A VOLTAGE DROP TO THE STEERING I SEE A LOT OF RECALLS ON IT AND MINES DOING THE SAME THING AND ALSO THE STABLE TRACK COMES ON AND TRAILER SYSTEM MORNING COMES ON HAS NOT EVER DONE ANYTHING WHEN DRIVING USUALLY WHEN PARKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383157December 12, 2020
SERVICE BRAKES
BRAKES START FAILING ( BRAKE PEDAL HARD) WHEN PARKING AFTER DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377163November 30, 2020
EXTERIOR LIGHTING
DEFROSTER BUTTON ILLUMINATION IS INTERMITTENT. THIS COULD LEAD TO A CRASH WHILE SEEKING TO FIND AND OPERATE THE DEFROSTER ACTIVATION WHILE DRIVING UNDER LOW LIGHT CONDITIONS. THE VEHICLE HAS 46,500 MILES ON IT, AND THE REPAIR IS STATED AT $700 WHICH INVOLVES A REPLACEMENT HEATER MODULE WITH THE SAME DEFECTIVE BULBS AND REQUIRING A COMMON DATA BUS PROGRAMMING FEE, AND IS, ACCORDING TO THE DEALER, NOT USER SERVICEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377189November 30, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
WHEN DRIVING, IF I DO SOMETHING ELECTRICAL, LIKE APPLYING THE BRAKES OR USING MY TURN SIGNAL, THE ENTIRE CAR ELECTRICAL SYSTEM SHUTS OFF FOR A SECOND AND SOMETIMES JERKS THE STEERING WHEEL OUT OF MY HAND. IT USUALLY RESTARTS IMMEDIATELY ON ITS OWN WHILE DRIVING. I'VE HAD IT ALSO WHILE PARKED WITH JUST THE RADIO ON, THAT EVERYTHING JUST DIED. THEN IT TOOK A FEW TRIES BEFORE THE TRUCK ENGINE TURNED OVER TO TRY STARTING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375088November 17, 2020
SERVICE BRAKES
WHEN I APPLY MY BRAKES AT LOW SPEEDS OR HAVE TO APPLY A DECENT AMOUNT OF PRESSURE I HEAR A HIGH PITCHED NOISE AND MY BRAKES GET HARD AND I HAVE A HARD TIME STOPPING. I ALSO FEEL A CATCH AND RELEASE KIND OF JUMP IN THE PETAL WHEN THIS HAPPENS LIKE THE BRAKES CATCH THEN RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374319November 12, 2020
VEHICLE SPEED CONTROL
VEHICLE LOOSES POWER, EXPERIENCE A TEMPORARY LOSS OF ELECTRIC STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST, PARTICULARLY DURING LOW-SPEED TURNING MANEUVERS. THE LOSS AND SUDDEN RETURN OF EPS ASSIST TYPICALLY HAPPENS WITHIN A 1 SECOND PERIOD AND IS CAUSED BY AN ELECTRICAL/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372609November 2, 2020
VISIBILITY/WIPER
N192220470, A RECALL SUPPOSEDLY ONLY IN CANADA FULLY DESCRIBES THE PROBLEM. MY REAR GLASS EXPLODED WHEN I TURNED A CORNER. NO OBJECTS HIT IT, NO PREVIOUS DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372401October 30, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKE PEDAL INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS AN UNKNOWN RECALL ON THE VIN. THE CONTACT CALLED FIVE STAR CADILLAC (495 WATSON BLVD, WARNER ROBINS, GA 31093, (478) 302-0612) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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