Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11405849March 31, 2021
SERVICE BRAKES
GOING DOWNHILL USING THE BRAKES OFTEN IT LOSES POWER BRAKES BECAUSE OF VACUUM LOSS. THEIR IS A RECALL FOR THIS BUT MY TRUCK IS NOT ON IT. TO RECALIBRATE THE ELECTRONIC BRAKE CONTROL. THE BRAKES STILL WORK BUT WITH NO ASSIST IT IS VERY HARD TO SLOW DOWN. THE CODE SHOWED ON MY CHEVROLET APP BUT NOT WHEN THEY SCANNED THE VEHICLE. CODE 8-9999
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405381March 29, 2021
SERVICE BRAKES
A LOT OF FORCE NEEDED TO BREAK AT LOWER SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405434March 29, 2021
SERVICE BRAKES
WHEN DRIVING AT LOW SPEEDS THE VEHICLE SOMETIMES CONTINUES TO ROLL EVEN THOUGH THE BRAKES ARE FULLY PUSHED. THIS SEEMS TO HAPPEN INTERMITTENTLY AND IS NOTICEABLE WHEN PULLING INTO THE GARAGE. THE BRAKE PADS WERE RECENTLY EVALUATED DURING A ROUTINE SERVICE AT A GM DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404057March 20, 2021
UNKNOWN OR OTHER
ON FEB 26 I HAD MY REGULAR OIL CHANGE DONE ALONG WITH 27 VEHICLE INSPECTION, 2 WEEKS LATER ON SAT MARCH 13 DID A QUICK ERRAND AND CAME BACK HOME, A LITTLE AFTER I NOTICED CARAMEL FLUID UNDER MY TRUCK, WHEN I OPEN THE HOOD I AUTOMATIC SAW A LEAK COMING OUT OF THE RESERVOIR SO I OPENED IT AND NOTICE THE SAME CARAMEL FLUID INSIDE AND I KNEW IT'S WASN'T A GOOD SIGN. I TOOK MY TRUCK BACK TO THE DEALERSHIP ON MONDAY MARCH 15, AFTER THEY INSPECTED IT I WAS TOLD THEIR WAS AN INTERNAL BREAK IN THE RADIATOR AND THAT'S WHAT CAUSE THE CARAMEL FLUID ACCORDING TO THEIR TECHNICIAN. DEALERSHIP CONTACT MY EXTENDED WARRANTY AND THEY ARE REPAIRING AND COVERING MOST OF THE COST WITH THE EXCEPTION OF THE HOSES CAUSE THEY ARE NOT COVERED. HOSES ARE NOT BROKEN OR HAVE ANY HOLES THEY'RE REPLACING THEM CAUSE THEY CAUGHT CONTAMINATED BECAUSE OF THE INTERNAL BREAK. DON'T SEE WHY I SHOULD E RESPONSIBLE FOR THE DIFFERENCE OF $800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403568March 17, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LEFT HEAD LIGHT LEFT TURN SIGNAL, HORN , HAZARDS ON MY LEFT SIDE AND WINDOW WASHER FLUID ALL IS NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403112March 15, 2021
STRUCTURE:BODY
THE CLEAR COAT PAINT IS PEELING ON MY DRIVER SIDE REAR DOOR ON THE TOP OF THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400033March 9, 2021
ENGINE
THIS IS MY FAMILY AUTO I USUALLY USE ONLY ON WEEKENDS THREE WEEKS AGO ENGINE LIGHT COME OUT I TOOK TO THE MECHANIC SHOP FOR A TEST AND THEY TOLD ME THIS LOOKS AS NEED A RECALL FROM THE MANUFACTURER DEALER THE TRUCK RUNS GOOD WITH OUT PROBLEM BUT THE ENGINE LIGHT COME OUT I WILL UPLOAD WHAT'S THE SHOP SAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399676March 8, 2021
UNKNOWN OR OTHER
CAR SHAKES WHEN DRIVING ON THE FREEWAY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397343February 22, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
THE TRUCK WILL CUT ENGINE AT ANY SPEED, TOTALLY LOSING POWER TO BREAKS, STEERING, ODOMETERS ETC. IT MOSTLY COMES BACK ON AFTER A FEW SECONDS AND SENDS A CODE OF MANY DIFFERENT KIDS (SERVICE PARK ASSIST, STABIITRAC, ROLL WINDOW DOWN AND BACK UP, TRAILER BRAKE ASSIST ETC) THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED. THIS COULD HAPPEN DURING A CRITICAL DRIVING MOVE AND COULD END UP DEADLY. CURRENTLY, THERE ARE 70,000 MILES ON THIS TRUCK AND OUT OF STANDARD WARRANTY AND WILL PROBABLY COST A LOT TO FIX. (LABOR MOSTLY) RESEARCH SHOWS THAT THIS IS PRETTY COMMON AND VERY SCARY. GM EVEN HAS A SERVICE BULLETIN OUT (18-NA-161) SHOWING THAT THIS IS A COMMON PROBLEM AND IS VERY DANGEROUS, THUS NEED TO COVER THE RECALL RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396795February 18, 2021
SERVICE BRAKES
INCREASED BRAKE PEDAL EFFORT CAUSED BY FAULTY BRAKE VACUUM PUMP. STIFF BRAKE PEDAL AT LOW SPEEDS AND INCREASED STOPPING DISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396346February 15, 2021
POWER TRAIN
TRUCK HAS 104,000 MILES ON IT. SATURDAY IT STOPPED GOING INTO ANY GEAR AND WOULD NOT MOVE, CLEARLY THE TRANSMISSION. IT INITIALLY WAS JERKING AS I PULLED INTO A SIDE STREET AND ONCE I GOT TO WHERE I NEEDED TO BE AND TRIED TO DRIVE AGAIN, IT WOULDN'T GO INTO ANY GEAR. TOOK TO AAMCO IN ALBANY WHERE THEY DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND WILL NEED A COMPLETE REBUILD AND THERE IS A NATIONAL BACK ORDER FOR THIS PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395698February 11, 2021
STEERING
SLOPPY LOOSE STEERING. PURCHASED NEW IN 2016, WITH LESS THAN 5K MILES NOTICED STEERING WAS GETTING LOOSE. NOW WITH 76K MILES, TRUCK HAS BEEN IN THE SHOP 6 TIMES FOR THIS ISSUE. TWICE WAS BLOWN OFF AND NOTHING DONE TO CORRECT ISSUE. AT 66K THEY REPLACED THE STEERING BOX. ONCE AGAIN WITH ANOTHER 10K MILES THE PROBLEM HAS COME BACK. EVERYONE KNOWS THE BS THE DEALERSHIP GIVES YOU ONCE THE WARRANTY IS OUT. THERE NEEDS TO BE A RECALL, DRIVING WHILE PULLING A TRAILER MAKES ISSUE MUCH WORSE. ALSO ON A WINDY DAY THE PROBLEM IS MUCH WORSE AND CAN CAUSE A WRECK. THE DEALERSHIP HAS PERFORMED THE STB TWO OR THREE TIMES, IT'S ONLY A TEMP FIX. TIME FOR GM RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395722February 11, 2021
STEERING
MY SERVICE POWER STEERING ALERT CAME UP ON MY DIC AND LOST POWER STEERING. WHEN I GOT HOME I SHUT VEHICLE OFF AND WAITED 10 MINUTES AND STARTED VEHICLE UP AND MESSAGE WAS GONE AND I HAD POWER STEERING. DROVE TO WORK NEXT DAY AND WAS OK. JUST BEFORE I ARRIVED HOME, I GOT THE SAME MESSAGE AND NO POWER STEERING AGAIN. SAME SCENARIO AS BEFORE, LET VEHICLE SIT AND RESTART AND EVERYTHING WORKING. I DROVE FOR 4 DAYS AND ON THE 5TH DAY IT DID IT AGAIN. I HAD TAKEN IT TO A GM DEALER AND THEY COULDN'T FIND ANYTHING WRONG. AT THE TIME I TOOK IT TO THEM, IT WAS NOT WORKING. THEY SAID THAT THE MODULE 'MAY' BE BAD OR POSSIBLY THE STEERING RACK IS BAD. ALL CODES WERE COMMUNICATION ERRORS. WHEN I GOT VEHICLE HOME, I CHECKED FOR ANY LOOSE WIRES UNDER DASH AND THE POWER STEERING CAME BACK. I TOLD THEM THAT I KNOW PRIOR YEAR TRUCKS HAD THIS ISSUE. I TOLD THEM THIS AND THEY SAID THAT I NEED TO REPLACE THE POWER STEERING RACK AT MY COST OF 2600.00 THAT THE VEHICLE HAS 100,000 MILES ON IT AND THINGS GO BAD. I TOLD THEM THAT IT WAS HIGHWAY MILES AND THAT SHOULDN'T MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395595February 10, 2021
ENGINE, STEERING
ON JAN 30, 2021 A CHECK ENGINE LIGHT APPEARED ON START-UP BUT HAD NO NOTICEABLE DIFFERENCE IN DRIVING CONDITIONS OR READING FROM DASH GAUGES. CHECKED ENGINE CODE AND IT READ PO6DD, TOOK MY TRUCK TO A GM DEALER AND THEY RAN A TEST SHOWING 20PSI TOO LOW OF OIL PRESSURE AT THE TOP SIDE OF THE ENGINE AS A RESULT OF A FAILED OIL PUMP SOLENOID. WAS TOLD THIS COULD HAVE CAUSED AN ENGINE FAILURE. COST TO REPAIR THIS ISSUE IS >$3,000.00. WHILE THE DEALERSHIP WAS TEST DRIVING MY TRUCK AFTER REPAIRING THE OIL SOLENOID THE ENTIRE POWER STEERING UNIT FAILED. THE ENTIRE POWER STEERING UNIT NEEDS TO BE REPLACED AND IS NEARLY $1,500.00 TO REPAIR. THESE PROBLEMS ON A 5 YEAR OLD VEHICLE WITH 103,490 MILES SEEMS LIKE A MAJOR ISSUE. I REACHED OUT TO GM AND THEY SAID THAT THESE ISSUES ARE NOT UNDER RECALL AND WILL NOT BE ASSISTING IN ANY COSTS INVOLVED IN REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395627February 10, 2021
SERVICE BRAKES
LOSE OF BREAKING POWER AT LOW SPEED. I LOST ALL BREAKING POWER TRYING TO MANEUVER IN A PARKING GARAGE AND PARKING LOT. THERE ARE NO LIGHTS THAT COME ON DURING OR AFTER THIS. I HAVE HAD IT HAPPEN 3 TIMES ALMOST RESULTING IN DAMAGE TO MY VEHICLE AND OTHERS. THE BREAK PEDDLE STIFFENS AND PROVIDES ALMOST NO BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394946February 6, 2021
SERVICE BRAKES
AT SLOWER SPEED THE BRAKING SYSTEM SEEMS TO FAIL. THE BRAKE PEDAL NEEDS TO BE PRESSED HARD BUT SINKS AND THE CAR DOES NOT STOP. THIS IS ONLY HAPPENS AT SPEEDS LESS THAN 15 MILES PER HOUR. IT FEELS LIKE THE CARS DOES NOT STOP AND I HAVE TO PUT MUCH MORE PRESSURE THAN USUAL. I USUALLY PUT CAR IN PARK AND RESTART IT AND IT IS FINE UNTIL THE NEXT TIME. IT HAS HAPPENED NUMEROUS TIMES IN LAST COUPLE OF YEARS. I DID TAKE INTO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390672January 29, 2021
VEHICLE SPEED CONTROL, STEERING
WHILE TURNING CORNERS AT SLOW SPEED, THE VEHICLE STEERING LOCKS UP AND VEHICLE STALLS. THE TRACTION CONTROL (T/C) COMES ON. ONCE THE VEHICLE SIT STILL FOR A WHILE THE VEHICLE CAN BE STARTED AND BEGIN DRIVING AGAIN. THE PROBLEM OCCURS WITH NO WARNING THE PROBLEM ALWAYS HAPPENS WHEN TURNING THE VEHICLE AT LOW SPEED. THANKS [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389970January 26, 2021
POWER TRAIN
TORQUE CONVERTER CLUTCH SUFFERED FAILURE WHILE DRIVING, MUCH NOISE AND DEFAULT TO 'SAFE MODE' DECREASING TRUCK PERFORMANCE. TRUCK JUST REACHED 80K MILES, LESS THAN FIVE YEARS OLD. THE FIX IS TO REPLACE/REBUILD TRANSMISSION. REPAIR IS STATING THAT THEY ARE UPGRADING VARIOUS PARTS WITHIN THE TRANSMISSION TO PREVENT ISSUE IN THE FUTURE. TO ME, THIS ACKNOWLEDGES A FLAW IN THE DESIGN/CONSTRUCTION OF PART. RECALL SHOULD BE ISSUED TO ADDRESS KNOWN ISSUES DUE TO POOR DESIGN OR CONSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389723January 25, 2021
STRUCTURE:BODY
THE ASSIST TAILGATE NO LONGER WORKS. THE TAILGATE IS SUPPOSED TO LOWER SLOWLY. NOW IT JUST SLAMS DOWN. THE FIRST TIME IT HAPPENED IT SLAMMED DOWN ON MY LEG. I HAVE THE EXTENDED WARRANTY THAT DOES COVER THIS,HOWEVER THE REPAIR DOESN'T LAST. WE'VE HAD IT TO THE DEALERSHIP 3 TIMES AND IT IS STILL BROKEN. THEY KNOW WHAT THE ISSUE IS ,BUT SAY THEY ARE NOT AUTHORIZED TO REPAIR THE ACTUAL ISSUE. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389672January 24, 2021
POWER TRAIN
VEHICLE SHIFTS REALLY HARD WHEN SLOWING TO A STOP OR WHEN ACCELERATING. THIS HAS BEEN A PROBLEM SINCE THE TRUCK WAS BRAND NEW BUT CHEVY SAID THERE IS NOTHING WRONG. IT DOES NOT HAPPEN EVERY TIME BUT I'D SAY IT'S ATLEAST A FEW TIMES EVERY TRIP. I TOLD CHEVY ABOUT IT EITHER IN THE FIRST OR SECOND YEAR AFTER BUYING THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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