Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10566418February 28, 2014
SERVICE BRAKES
I WAS DRIVING HOME FROM WORK AND A CAR IN FRONT OF ME STOPPED SUDDENLY TO MAKE A TURN, I PRESSED BRAKE PEDAL FIRMLY TO AVOID HITTING HIM BUT DID NOT LOCK UP TIRES. WHEN I DID THE PEDAL WENT TO THE FLOOR AND JUST BARELY MISSED HITTING HIM BY SWERVING TO THE RIGHT. I AM A MECHANIC OF 29 YEARS AND KNEW THE BRAKE SYSTEM FAILED DUE TO A MAJOR LEAK. I BOUGHT A PIECE OF BRAKE LINE AND WAS GOING TO REPAIR IT THE NEXT DAY AND WHEN I GOT THE TRUCK ON THE LIFT I SEEN MASSIVE AMOUNT OF RUST ON ALL THE LINES AND THAT IT HAD MULTIPLE LEAKS FROM THE PANIC STOP. I HAVEN'T SEEN LINES RUSTED LIKE THIS ON CARS THAT HAVE 3 TIMES THE MILEAGE THAT MY TRUCK HAS. THIS IS A MAJOR SAFETY ISSUE THAT IS A KNOWN CONCERN. ALL BRAKE BLEEDERS ARE RUSTED BEYOND BEING ABLE TO BLEED THE SYSTEM, BACKING PLATES RUSTED AWAY. OF ALL RECALLS OUT THERE AND THIS ISN'T ONE IS OUTRAGEOUS. THIS NEEDS TO BE ADDRESSED SOONER THAN LATER. I HAVE BEEN A STATE INSPECTION MECHANIC ALL MY LIFE AND THIS IS THE WORST I HAVE EVER SEEN ESPECIALLY ON A TRUCK WITH 60,000 MILES ON IT! THERE ARE TENS OF THOUSANDS OF COMPLAINTS ON THIS ISSUE AND NOTHING IS BEING DONE?? PEOPLES LIVES ARE AT STAKE AND NO RECALL BUT WE WILL RECALL CARS IF A SENSOR MIGHT BE CAUSING A CAR TO POLLUTE THE AIR. THIS IS A $1,000- $1,500 MIN. REPAIR FOR THE CONSUMER. PLUS THE FUEL LINES ARE RUSTING THE SAME WAY. I HAVE BEEN READING THE SAME COMPLAINTS ON LINE FOR HOURS TONIGHT AND I COULD READ FOR THE NEXT FEW WEEKS AND DON'T THINK I'D GET THROUGH ALL THE COMPLAINTS. I'M TAKING MINE TO A DEALER TO HAVE IT FIXED JUST TO HAVE IT DOCUMENTED FOR ANY FUTURE RECALLS OR SETTLEMENTS OF THIS KNOWN ISSUE. I'VE WORKED IN DEALERS ALL MY LIFE AND KNOW IT HAS TO BE DOCUMENTED PROPERLY TO GET REIMBURSED. I HOPE TO SEE SOMETHING DONE WITH THIS ISSUE BEFORE THE NEXT PERSON GETS INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566480February 28, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I BOUGHT MY 2004 USED WITH 116,159 MILES ON IT. I NOTICED THE BLOWER MOTOR FOR THE A/C AND HEATER WOULD ACT UP ON ITS OWN AND THOUGHT IT WAS JUST THE AUTO CLIMATE CONTROL IT HAS. I SMELLED ELECTRICAL WIRING BURNING AT DIFFERENT TIMES BUT COULD NOT FIND ANYTHING BURNT IN THE WIRING AFTER INSPECTING THE WIRING UNDER THE DASH AND HOOD. ON FEB. 25,2014 I WENT TO THE GROCERY STORE AND WHEN I SHUT MY SUBURBAN OFF THE BLOWER MOTOR STAYED ON. I TRIED TURN THE KEY ON AND OFF BUT THE MOTOR STAYED ON. I WENT IN THE STORE AND WHEN I CAME OUT 1/2 HOUR LATER THE BLOWER MOTOR WAS STILL RUNNING. NOW EVERY TIME I TURN THE SUBURBAN OFF THE BLOWER KEEPS RUNNING SO I HAD TO PULL THE FUSE OUT SO IT WOULD NOT RUN THE BATTERY DOWN. I GOOGLED THE PROBLEM AND FOUND THAT THIS HAS HAPPENED TO SEVERAL OTHER VEHICELS. AFTER FINDING OUT THE PART THAT IS DEFECTIVE IS CALLED A BLOWER RELAY RESISTOR MODULE I CALLED THE PARTS STORE TO GET THE PART. THEY SAID THEY COULD NOT GET THE PART AND TO TRY THE DEALERSHIP. THE CHEVROLET DEALER HAD THE PART AND I ASKED IF THERE HAPPENED TO BE A RECALL ON THE PART. THEY WANTED MY VIN. # SO THEY COULD CHECK MY SUBURBAN AND SAID THAT MY SUBURBAN WAS NOT INCLUDED IN 'THAT' RECALL. THAT SOUND ALITTLE WEIRD THE WAY HE SAID IT SO I GOT ON THE WEB AND CHECKED MYSELF. THERE IS A RECALL # 10240 THAT DESCRIBES THE EXACT SAME PROBLEMS WITH OTHER 2004 SUBURBANS THAT IS HAPPENING WITH MY SUBURBAN TO THE "T". IT SAID IN THE RECALL THAT THE PROBLEM COULD CAUSE A FIRE. DOES SOMEONE NEED TO DIE BEFORE THE RECALL IS EXPANDED TO VEHICLES,THE SAME MAKE,MODEL AND YEAR IS INCLUDED!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565322February 21, 2014
FUEL/PROPULSION SYSTEM
THE STEEL FUEL LINE IS LEAKING. MY MECHANIC SAYS THAT THE FUEL LINE RUSTED AND NEEDS TO BE REPLACED. THEIR PROBLEM NOW IS THAT IT IS IMPOSSIBLE TO SNAKE THE NEW FUEL LINE THROUGH THE BODY. IT APPEARS THAT THE FUEL LINE WAS INSTALLED BEFORE THE BODY AND THE TRUCK IS NOT DESIGNED FOR ITS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565324February 21, 2014
SERVICE BRAKES
I TRIED TO STOP THE TRUCK AND THE PEDAL WENT TO THE FLOOR. MY MECHANIC SAID THAT THE BRAKE LINE RUSTED AND HE NEEDED TO REPLACE THE ENTIRE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565169February 20, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE GAUGES PROVIDED INACCURATE READINGS. IN ADDITION, THE ANTI-LOCK SYSTEM WOULD ENGAGE INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ANTI- LOCK BRAKING SYSTEM NEEDED TO BE CLEANED AND THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,800. UPDATED 3/28/14*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564657February 17, 2014
SERVICE BRAKES
AFTER REPLACING ROTORS, AND PADS, I PRESSED HARD ON THE PEDAL. A BRAKE LINE BURST, LEAVING NO BRAKES EXCEPT THE EMERGENCY BRAKE. I DROVE IT TO A REPAIR SHOP1/10TH MILE AWAY. I AM FORTUNATE IT DIDN'T BREAK SOONER AS I RECENTLY COMPLETED A 4000 MILE TRIP WITH A TRAILER BEHIND. GM SHOULD PONY UP!!! PLEASE REQUIRE ALL FUEL AND BRAKE LINES BE RUST PROOF. A SIMPLE FIX AT POINT OF ASSEMBLY. [XXX]...2004 1500 SUBURBAN AWD 75000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564493February 15, 2014
SERVICE BRAKES
RETURNING FROM PERFORMING A DRILL OPERATION AND TOWING OUR DRILL MACHINE BACK TO THE OFFICE. ATTEMPTED TO ENGAGE THE BRAKES AND ALL FAILED AT APPROX. 60MPH. I UTILIZED THE TRAILER BRAKES TO BRING THE TRUCK AND TRAILER TO A STOP WHERE I FOUND A MAIN BRAKE LINE HAD SPLIT. HAVING IT REPAIRED THE MECHANIC ADVISE ME THE ENTIRE BRAKE SYSTEM SHOULD BE REPLACED DUE TO CORROSION/RUST ON ALL LINES INCLUDING THE FUEL LINE WHICH COULD ALSO FAIL. IT WAS SO BAD THAT THEY DID NOT ATTEMPT TO BLEED THE LINES AS THE BLEEDER MAY BRAKE OFF. AFTER THAT THE TRUCK HAS BEEN STORED UNTIL IT CAN BE REPAIRED AT OVER $2100.00 FOR ONLY THE BRAKES AND DOES NOT INCLUDE THE FUEL LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563121February 5, 2014
SERVICE BRAKES
DRIVING INTO WORK THIS MORNING I TRIED TO STOP TO AND THE BRAKES WHEN TO THE FLOOR. I LOOKED UNDERNEATH AND THERE WAS BRAKE FLUID LEAKING FROM MY BRAKE LINES NEAR THE DRIVERS DOOR ON TOP OF THE FRAME RAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562613February 3, 2014
STRUCTURE, SERVICE BRAKES
ALL MY LINES UNDER TRUCK RUSTED OUT BRAKE LINES SHIFT LINKAGE TRANSMISSION LINES. BRAKES WERE THE WORST LINES POPPED FROM RUST.I KEEP THIS TRUCK IN A GARAGE NOT USED COMMERCIALLY. I'M A HOSPICE NURSE AND NEED TO GET WHERE I'M GOING. I KEEP THIS TRUCK MINT DETAILED TWICE A YEAR PROFESSIONALLY MAINTAINED EVERY 3000 MILES.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562601February 2, 2014
SERVICE BRAKES
THE BRAKES FAILED IN MY DRIVEWAY DUE TO RUSTED STEEL BRAKE LINES. IT COST ME $914. TO FIX. THIS IS PROBABLY A DEFECT IN DESIGN BECAUSE THE MANUFACTURER FAILED TO USE A PLASTIC COVER OVER THE BRAKE LINES. ALSO, THE ABS SENSORS IN THE FRONT WHEELS ALSO FAILED, LEADING TO PERIODIC ENGAGEMENT OF THE ABS SYSTEM AT SLOW SPEEDS, SUCH AS APPROACHING INTERSECTIONS OR AT STOP LIGHTS. MY MECHANICS TOLD ME THESE WERE COMMON FAILURES FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562336January 31, 2014
SERVICE BRAKES
2004 CHEVROLET SILVERADO 1500. COMPLETE BRAKE FAILURE, TO THE FLOOR, ON THE INTERSTATE HIGHWAY. I HAD TO GO OFF THE ROAD TO AVOID HITTING OTHER VEHICLES. GM SAYS THE DUAL SYSTEM PREVENTS THIS ? NOT TRUE. MY MECHANIC INFORMS THAT BRAKE LINE CORROSION AND FAILURE ON GM TRUCKS IS A KNOWN AND VERY COMMON PROBLEM, DUE TO INFERIOR METAL USED IN THE BRAKE LINES. GM IS DENYING RESPONSIBILITY FOR THE MOST CRITICAL SAFETY ITEM ON THEIR TRUCKS ! WHAT IS NHTSA DOING ???? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10561517January 26, 2014
ENGINE
THE BOLTS ARE BRAKING OFF THE EXHAUST MANFOLDS AND THE MANIFOLDS ARE LEAKING AND THE COMPUTER IS MAKING THE TRUCK GO INTO REDUCED POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560910January 21, 2014
SERVICE BRAKES, HYDRAULIC
WHEN I WENT FOR MY RECENT INSPECTION I WAS TOLD BY MY MECHANIC ALL BRAKE LINES LEADING TO ABS SYSTEM AND AFTER WERE BADLY RUSTED AND NEEDED TO BE REPLACED. IS THERE ANY RECALL TO HELP ON GETTING THIS FIX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560054January 15, 2014
ELECTRICAL SYSTEM
THE VEHICLE WILL NOT START AND THE SECURITY LIGHT FLASHES SHOWING THAT THERE IS A PASSLOCK SYSTEM PROBLEM. THE SYSTEM SENSOR THINKS THAT IT HAS BEEN TAMPERED WITH AND SHUTS DOWN THE STARTER. AFTER SOME PERIOD OF TIME USUALLY ABOUT 30 MINUTES IT WILL RESET AND THE VEHICLE WILL START AGAIN. AS TIME GOES BY THE PROBLEM BECOMES MORE FREQUENT AND THE TIME OF RESET TAKES LONGER, UNTIL AT SOME POINT IT WILL NOT START AT ALL. CHEVY REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THEIR PASSLOCK SYSTEM, BUT A LITTLE RESEARCH ON THE COMPUTER SHOWS THAT IT HAS BECOME A COMMON PROBLEM. BEING STRANDED MAY NOT SEEM LIKE A BIG DEAL, BUT IN SEVERE WEATHER CONDITIONS, OR MEDICAL EMERGENCY IT CAN BE LIFE OR DEATH. SINCE CHEVY REFUSES TO ACKNOWLEDGE A PROBLEM THEY DON'T SEND OUT INFORMATION TO THEIR SHOPS ABOUT HOW TO FIX THE PROBLEM SO CONSUMERS ARE SPENDING HUGE AMOUNTS OF MONEY ON UNNECESSARY PARTS AND LABOR. THIS IS THE THIRD ELECTRICAL PROBLEM MY VEHICLE HAS HAD, I AM CONCERNED ABOUT THE ENTIRE ELECTRICAL SYSTEM GOING UP IN FLAMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560071January 15, 2014
SERVICE BRAKES
WHILE DRIVING THE TRUCK IN A RESIDENTIAL AREA, THE BRAKES FAILED. THERE WAS SLIGHT DECELERATION WHEN THE PEDAL WAS PRESSED, BUT IT WAS CLEAR THERE WERE NO BRAKES. THE EMERGENCY BRAKE FAILED TO SLOW THE TRUCK. I WAS ABLE TO GET THE TRUCK TO MY DAUGHTERS HOUSE THAT WAS CLOSE BY AND HAD THE TRUCK TOWED TO MY MECHANIC. AFTER HIS INSPECTION, THE BRAKE LINES WERE COMPLETELY ROTTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559788January 14, 2014
SERVICE BRAKES
I HAD JUST TURNED OFF OF A BUSY 4 LANE HIGHWAY, LUCKELY BECAUSE I WOULD HAVE HAD AN ACCIDENT, AS I CAME TO A STOP SIGN I STEPPED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR, NO BRAKES AT ALL.. BRAKE LINES RUSTED AND LEAKED, I SEE ON THE COMPUTER THIS SEAMS TO BE A COMMON PROBLEM FOR THIS YEAR AND MODEL , ONE AREA WHERE THE LINES ARE PLACED CATCHES SNOW AND SALT AND IT LAYS ON THEM CAUSING MOST OF THE PROBLEM. THE TRUCK HAS ONLY 60,000 MILES IVE HAD TRUCKS WITH 150,000 MILES AND NO SUCH PROBLEMS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559949January 14, 2014
SERVICE BRAKES
MY FIANCE STOPPED AT MCDONALDS TO GET A SNACK BEFORE WORK. WENT INTO STORE CAME OUT STARTED TRUCK AND PEDAL WENT TO FLOOR. DROVE IT HOME AND I LOOKED UNDER AND SAW BRAKE FLUID COMING OUT BY FUEL TANK. NO WARNING AT ALL. RUSTED OUT BRAKE LINES AT 75,000 MILES ON A WELL KEPT TRUCK. I HAVE NOT FIXED IT YET BUT, IT IS EASY TO FIGURE OUT WHAT HAPPENED. BRAKE FAILURE SHOULD NOT HAPPEN THAT SOON ON ANY VEHICLE. BRAKE SYSTEMS ARE SEALED AND THE FACT THEY NO LONGER USE STAINLESS STEEL LINES THEY WILL RUST OUT IN NO TIME AT ALL. I AM GLAD SHE WAS NOT DRIVING DOWN THE ROAD WHEN IT WENT BAD. SHE DID DRIVE IT HOME THE 2 MILES FOR ME TO LOOK AT IT IN THE RAIN. SHE ALMOST CRASHED INTO A POLE. I AM PISSED OFF AND HAVE BEEN A LOYAL CHEVY OWNER FOR MANY YEARS. THIS IS DISGUSTING THAT SUCH CORNERS ARE BEING CUT. I AM NOT THE ONLY ONE I HAVE READ MANY ONLINE COMPLAINTS ABOUT THE SAME ISSUE. DOES SOMEONE HAVE TO BE KILLED BEFORE A SAFETY RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559138January 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SPEEDOMETER MALFUNCTIONED AND PROVIDED AN ERRONEOUS READING OF 30 MPH WHEN THE CONTACT WAS ACTUALLY TRAVELING 60 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000. UPDATED 02/11/14*LJ THE VEHICLE WAS REPAIRED, AT A LOCAL REPAIR SHOP. UPDATED 02/12/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559196January 9, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND WHEN THE BRAKE PEDAL WAS APPLIED IT WAS INOPERABLE. THE BRAKE FLUID WAS LEAKING UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO INDICATED THAT THE BRAKE LINES WERE CORRODED. THE BRAKE LINES WERE REPLACED ALONG WITH THE MASTER CYLINDER. THE CONTACT INDICATED THAT ON JANUARY 8, 2013 HE STARTED THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE BRAKES HYDRO BOOST SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO SOLUTION. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559276January 9, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STUCK AT 70MPH AND STAYED THAT WAY FOR A FEW DAYS. AFTER MULTIPLE STARTS OF THE VEHICLE, THE SPEEDOMETER EVENTUALLY WORKED ITS WAY BACK TO ZERO. IT'S NOW HAPPENED AGAIN. AFTER CONTACTING GM, THEY TOLD ME TO TAKE IT TO AN AUTHORIZED SHOP FOR A DIAGNOSIS, WHICH I DID AND THEY CONFIRMED IT WAS THE ISSUE THAT GM ISSUED THE CONTRACT ADJUSTMENT FOR, BUT SINCE IT HAS NOW EXPIRED, THERE IS NOTHING THEY COULD DO FOR ME. SO WHY DID THEY ASK TO HAVE THE TRUCK TAKEN IN FOR AN INSPECTION? THE VEHICLE NOW HAS 66,000 MILES ON IT AND I'M VERY DISPLEASED WITH THE CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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