Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10481038October 18, 2012
SERVICE BRAKES
BRAKE LINE RUPTURED FROM SMALL SPOT. CAUSED BY CORROSION. BREAKS BECAME SOFT PEDAL PUSHED TO FLOOR. LINE WAS IN THE FRONT OF TRUCK . ALL LINES ARE FOUND TO BE IN POOR CONDITION RELATED TO RUST ON ENTIRE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479982October 13, 2012
SERVICE BRAKES
I WAS ON MY WAY TO THE AUTOPARTS STORE FOR AN OIL FILTER FOR MY OTHER VEHICLE WHEN I CAME UPON A LIGHT AT A BUSY INTERSECTION. AS THE LIGHT CHANGED TO YELLOW I HIT MY BRAKES AND THE PEDAL WENT RIGHT TO THE FLOOR. I WAS DOING NO MORE THAN 30 AT THIS TIME. THERE WAS NO WAY THAT I COULD STOP, I DRIFTED THROUGH THE INTERSECTION AND WAS ABLE TO DRIFT TO SAFETY. I WAS LUCKY - ANOTHER CAR WAS ALSO ABOUT TO TURN LEFT IN FRONT OF ME AS I WAS DRIFTING THROUGH THE INTERSECTION, HE STOPPED SO AN ACCIDENT WAS AVOIDED. HAD THE VEHICLE TOWED AND HAD TO HAVE ALL BRAKE LINES REPLACED. ALL WERE RUSTED AND PITTED. PAID NEARLY $900.00 TO HAVE STAINLESS STEEL BRAKE LINES INSTALLED. THESE (STAINLESS STEEL BRAKE LINES) SHOULD HAVE BEEN INSTALLED BY GM AT THE FACTORY. MANUFACTURERS ALL USE STAINLESS STEEL FOR EXHAUST, WHY NOT FOR BRAKE LINES - SEEMS A BIT MORE IMPORTANT TO USE STAINLESS BRAKE LINES. WHAT IS THE COST DIFFERENTIAL BETWEEN CHEAP STEEL AND STAINLESS - A FEW EXTRA DOLLARS SPENT IN MANUFACTURING COULD SAVE SOMEONE'S LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479892October 12, 2012
SERVICE BRAKES
HARD BRAKE LINE FAILURE. BRAKE LINE RUPTURED AS BRAKES WERE APPLIED. THIS IS THE 2ND HARD BRAKE LINE FAILURE I HAVE EXPERIENCED ON THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479525October 10, 2012
SERVICE BRAKES
BRAKES FAILED DUE TO BURST LINE TO REAR AXLE; LITTLE OR NO STOPPING POWER FROM FRONT BRAKES; EMERGENCY BRAKE WORKED FOR A FEW MINUTES BUT NO LONGER AFTER COUPLE OF MILES TO MY DRIVEWAY. DISASSEMBLY REVEALED E-BRAKE PADS HAD CRUMBLED AWAY INSIDE REAR ROTORS; AND ALL 5 BRAKE LINES COMING OUT OF ABS UNIT WILL NEED TO BE REPLACED, NOT JUST REAR. FYI I HAVE OWNED IN EXCESS OF 20 G.M. TRUCKS, BUT NONE EVER AS BAD AS THIS ON BRAKE LINES. DAUGHTER IN TRUCK WITH ME- THIS COULD HAVE TURNED OUT VERY BADLY. TRUCK UNUSABLE UNTIL ALL LINES ARE FIXED- VERY DIFFICULT DUE TO POSITIONING OF LINES ( I HAVE DONE MANY BRAKE LINES- ON MUCH OLDER TRUCKS). THANKS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479281October 8, 2012
SERVICE BRAKES
WHILE APPROACHING THE BACK OF ANOTHER VEHICLE WHILE IT WAS TAKING A LEFT HAND TURN, I APPLIED MY BRAKES AND HAD NONE, THE PEDDLE WENT TO THE FLOOR AND I COULD NOT STOP. I DOWN SHIFTED THE TRUCK INTO LOW GEAR WHICH IS WITH AN AUTOMATIC TRANSMISSION AND APPLIED THE EMERGENCY BRAKE. I HAD THE TRUCK TOWED TO A REPAIR SHOP WHERE I WAS TOLD THE BRAKES ARE ROTTED AND LINE RUPTURED. I UNDERSTAND THERE ARE A LOT OF PROBLEMS WITH THE BRAKE LINES ON THESE VEHICLES AND SOMETHING SHOULD BE DONE ABOUT THEM. SURELY THEY ARE MADE OF INFERIOR MATERIALS BECAUSE THIS PROBLEM IS NOT HAPPENING WITH OTHER TRUCKS MODELS LIKE FORD, DODGE, OR TUNDRA. TRUCK IS NOW AT STEVE'S ACCURATE AUTO REPAIR, MADBURY NH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478927October 7, 2012
SERVICE BRAKES
BRAKE FAILED COMING INTO HOME'S DRIVEWAY WHICH RESULTED IN CRASH WITH MINOR DAMAGE. INSPECTION SHOWED THAT THE REAR BRAKE LINES WERE COMPLETELY RUSTED THROUGH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478555October 3, 2012
SERVICE BRAKES
I TOOK MY 2002 CHEVY SILVERADO 1500 IN TO GET INSPECTED. IT FAILED DUE TO NO PARKING/EMERGENCY BRAKES. I HAVE NEVER USED MY PARKING BRAKE, NEVER BEEN IN THE WHERE IT WAS NEEDED. I FIRST NOTICED AFTER REMOVING WHEEL THAT EVERYTHING IS RUSTED BEYOND WHAT I THINK IT SHOULD BE AT THIS POINT, THE SPLASH SHIELDS ARE ALMOST COMPLETELY GONE. I REMOVED THE DRUM AND BRAKE SHOES AND NOTICED THAT ON BOTH SETS OF SHOES, LEFT AND RIGHT, THE PADS OF THE SHOES WERE NOT REALLY WORN, BUT THE ACTUAL LINING THAT THE SHOES ARE ATTACHED TO WERE WORN AT THE VERY BOTTOM ON THE DRIVERS SIDE AND THE VERY TOP ON THE PASSENGER SIDE, BOTH WHERE THERE ARE NO PADS. I FOLLOWED THE DIRECTIONS THAT CAME WITH THE NEW SHOES, REPLACED EVERYTHING, AND STILL NO BRAKES. I THEN BOUGHT A NEW CABLE AND SWAPPED IT OUT, THINKING THE CABLE MAY BE STRETCHED. STILL NO BRAKES. I REMOVED THE WHEEL AND DRUM ONCE AGAIN AND HAD SOMEONE DEPRESS THE PARKING BRAKE. I NOTICED THE ACTUATOR WORKING, SO I REASSEMBLED EVERYTHING, AND STILL NO BRAKES. I THEN CONTACTED GM CUSTOMER SERVICE TO SEE IF THERE WERE ANY RECALLS FOR THIS PROBLEM, I WAS TOLD THAT THERE WAS NOT. I WAS TOLD THAT I CAN TAKE MY TRUCK TO A CERTIFIED CHEVY DEALER FOR THEM TO DIAGNOSE THE PROBLEM, AT MY EXPENSE, BEING THAT I HAVEN'T BEEN ABLE TO FIND GAINFUL EMPLOYMENT IN OVER 3 1/2 YEARS, I CAN NOT AFFORD THIS. I WAS TOLD THERE IS NOTHING FURTHER THAT CAN BE DONE TO HELP ME. I HAVE LESS THAN 2 WEEKS FOR MY TRUCK TO PASS INSPECTION, IF NOT, THEN I MUST PAY FINES AND COSTS WHEN I DO REREGISTER MY VEHICLE. HOW DO I GET MY VEHICLE TO PASS INSPECTION WHEN THERE IS OBVIOUSLY A DEFECT IN THEIR DESIGN. I'M HITTING A BRICK WALL EVERYWHERE I TURN. WITH ALL THE COMPLAINTS AND PROBLEMS THAT I SEE BEING POSTED ONLINE, HOW COULD THERE NOT BE A RECALL. WHAT HAS TO HAPPEN FOR THEM TO TAKE RESPONSIBILITY FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478250October 2, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500HD. THE CONTACT STATED WHILE DRIVING THE BRAKES FAILED. THE CONTACT WAS ONLY ABLE TO STOP THE VEHICLE AS THE SPEED DECREASED. THE CONTACT TOOK THE VEHICLE TO HIS LOCAL MECHANIC, WHO STATED THE BRAKE FLUID LEAKED OUT AND THE FRONT AND REAR BRAKE LINES WERE COMPLETELY COVERED WITH RUST. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 132,400. UPDATED 11/01/12 *BF THE BRAKE LINES WERE REPLACED WITH STAINLESS STEEL LINES. UPDATED 11/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476723September 21, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:SHACKLE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
THE PART OF THE FRAME THAT HOLDS UP THE GAS TANK AND CONNECTS TO THE SHOCK HAS ROTTED AWAY. I HAD TO REPLACE BOTH REAR LEAF SPRING SHACKLES DO TO RUST AS WELL AS THE LEFT REAR BRAKE LINE. THE REAR OF THE TRUCK IS RUSTING AWAY. I HAVE HAD TO REPLACE THE FUEL PUMP, THERE IS A KNOCK IN THE STEERING COLUMN THAT I HAVE HAD FIXED ONCE ALREADY, THE ENGINE HAS TICKING SOUND WHEN IDLING, AND THE A/C COMPRESSOR IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475588September 17, 2012
SERVICE BRAKES
STEEL BRAKE LINE RUSTED OUT & LEAK WHILE TRYING TO STOP PULLING A TRAILER WHEN TRYING TO STOP AT STOP SIGN ALL LINES RUSTED OUT. I AM A AUTO MECHANIC AND HAVE 3 CHEVROLET TRUCKS WITH RUSTED LINES + A CHEVROLET CAVALIER CAR WITH RUSTED LINES ALSO ALL AT THE SAME TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475678September 17, 2012
SERVICE BRAKES
STEEL BRAKE LINE RUSTED THROUGH AT REAR OF TRUCK NEAR DRIVER SIDE WHEEL WELL. ALL OTHER STEEL BRAKE AND FUEL LINES IN TRUCK HEAVILY RUSTED AND ALSO NEAR BLOW OUT POINT. *TR WHEN REAR LINE FAILED, BRAKE PEDAL WENT TO THE FLOOR AND STOPPING DISTANCE DOUBLED. I WAS PULLING A 3,000LBS BOAT AT THE TIME. THE BRAKE WARNING LAMP DID NOT ILLUMINATE. BRAKE WARNING LAMP CAME ON ONLY AFTER APPROX 10 MILES OF NO REAR BRAKE AVAILABILITY. I AM CURRENTLY TAKING PREVENTIVE MEASURES AND REPLACING ALL STEEL LINES IN TRUCK. OLD LINES AVAILABLE FOR INSPECTION IF YOU ACT QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475524September 16, 2012
SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
MOST RECENT(9/15/12),BRAKE LINE RUPTURES DO TO TONS OF RUST... . BODY MOUNTS TOTALLY RUSTED OFF , REAR BRAKE ROTOR DUST SHIELDS RUSTED OFF, LEAF SPRING SHACKLES RUSTED THRU AND FELL OFF..REAR BUMPER RUSTED THRU,TOTAL UNDER CARRIAGE RUSTED THRU, RAILSUNDER DOORS TOTALLY RUSTED THRU AND HAVE BIG HOLES IN THEM.. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475421September 14, 2012
SERVICE BRAKES
THE BRAKE LINES ON THE TRUCK, WHICH IS APPROXIMATELY 10 YEARS OLD ARE COMPLETELY CORRODED. I HAPPENED TO BE PULLING INTO A SERVICE STATION WHEN THE DRIVER SIDE FRONT LINE COMPLETELY BLEW OUT, SPRAYING BRAKE FLUID EVERYWHERE. I WAS LUCKY. THE BRAKES ARE COMPLETELY NONFUNCTIONAL. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IF I HAD BEEN ANYWHERE ELSE WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474407September 9, 2012
SERVICE BRAKES
I WAS TRAVELING ON A CROSS COUNTRY TRIP TOWING A 35 FOOT CAMPER. I WENT TO APPLY THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I USED THE CAMPER BRAKES TO COME TO A STOP.I TOOK THE TRUCK TO A NEARBY GARAGE[IN NEW MEXICO] WHERE THEY INSPECTED THE BRAKE LINES AND DISCOVERED THEY WERE SEVERELY RUSTED ONE HAD RUSTED COMPLETELY THRU. NO WARNING LIGHT EVER CAME ON AT ANY TIME DURING THE 3 THOUSAND MILES I DROVE ON THAT TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473762September 4, 2012
SERVICE BRAKES
I HAD APPLIED THE BRAKES TO STOP, AND THE ABS WAS GOING ON AND OFF AND I ENDED UP GOING THRU THE INTERSECTION, LUCKILY NO ONE ELSE WAS IN THE INTERSECTION, I FOUND OUT THERE WAS A RECALL ON IT IN 2005 AND THE WORK WAS DONE ON 1/23/2007, I CALLED CHEVROLET TO FIND OUT THAT THE RECALL WAS DONE THEY "CLEANED" IT AND HEY LOOK 5 YEARS LATER IT DOES THE SAME THING AND GM WONT DO ANYTHING ABOUT IT. LOOKS LIKE CLEANING REALLY DIDN'T DO THE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473145August 31, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN HE ENGAGED THE ACCELERATOR PEDAL THE VEHICLE LUNGED FORWARD AND THE BRAKES FAILED TO STOP THE VEHICLE. HE WAS FORCED TO SHIFT GEARS IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472896August 29, 2012
SERVICE BRAKES
I WAS DRIVING ON A STREET IN PHILADELPHIA, WHEN A COUPLE OF CHILDREN STARTED TO CROSS THE STREET IN FRONT OF MY VEHICLE, WHEN I APPLIED MY BRAKES THE PEDAL WENT TO THE FLOOR. I HAD TO SWERVE TO AVOID HITTING THE CHILDREN AND NARROWLY MISSED THEM AND ANOTHER VEHICLE. I TOOK THE VEHICLE TO MY LOCAL CHEVROLET DEALER'S SERVICE DEPARTMENT, AND THEY INDICATED THE METAL BRAKE LINE HAD DETERIORATED AND RUSTED THRU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472376August 24, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WERE ENGAGED BUT THE BRAKE PEDAL DROPPED TO THE FLOORBOARD ABNORMALLY. THE DRIVER WAS A CERTIFIED MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERD THAT THE BRAKE LINES WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472062August 23, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO1500. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL HOWEVER THE PEDAL ABNORMALLY DROPPED TO THE FLOORBOARD.THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINES WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471875August 22, 2012
SERVICE BRAKES
ON AUGUST 3, 2012 I WAS DRIVING MY 2002 CHEVROLET SILVERADO 2500. AT SOME POINT WHEN I PRESSED THE BRAKE PEDAL IT WENT TO THE VERY BOTTOM AND BRAKES DID NOT WORK AT ALL. THE SITUATION WAS VERY SERIOUS, SINCE I WAS DRIVING ON THE BUSY HIGHWAY, STATE ROUTE 287 IN NJ. FORTUNATELY, I WAS ABLE TO SLOW DOWN THE VEHICLE WITHOUT AN ACCIDENT. BECAUSE I USE THIS VEHICLE FOR WORK, I TOOK IT TO THE AUTO SHOP AND HAD IT FIXED AS SOON AS POSSIBLE. AT THE SHOP I FOUND OUT THAT THE VEHICLE IS COMPLETELY RUSTED UNDERNEATH AND ALL OF MY BRAKE LINES BROKE BECAUSE OF IT. THEY HAD TO REPLACE 40 FEET OF BRAKE LINES AND REFILL THE BRAKE FLUID THAT WAS LOST AS A RESULT OF THE BROKEN LINES. I WAS ALSO INFORMED BY THE MECHANIC THAT NOT ONLY THE BRAKE LINES, BUT FUEL LINES ARE RUSTED TOO. ALL OF THAT HAS TO BE REPLACED. MOREOVER, THE VEHICLE?S SPRINGS AND CHASSIS ARE RUSTED TOO. I WAS TOLD THAT THE VEHICLE NEEDS A SPECIAL PROTECTIVE COATING UNDERNEATH TO AVOID THAT IT FALLS APART. AT THIS TIME I'M TALKING TO GMC COMPANY REGARDING MY ISSUE, WHICH DOES NOT MEAN THAT THEY WILL COVER MY EXPENSES OR REPAIR THE VEHICLE ON RECALL BASIS. I'VE BEEN TOLD THAT THEY WILL DO THE INVESTIGATION, AND WILL CONTACT ME SOON. I FEEL RESPONSIBLE TO REPORT SUCH AN UNFORTUNATE SITUATION, SO IT WILL BE INVESTIGATED FURTHER, IN ORDER FOR OTHERS TO AVOID ANY ACCIDENTS OR DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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