Chevrolet Silverado Complaints (1997)

955 consumer complaints on file.

#747618June 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
REAR WHEEL CYLINDER FAILURE CAN CAUSE NO REAR BRAKES LEADING TO EXTREMELY EXTENDED STOPPING DISTANCES AT HWY SPEEDS.POSSIBLY ASSOCIATED WITH POWER BRAKE BOOSTER FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747563June 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BEGAN SHIFTING VERY HARD(JERKING) FROM FIRST TO SECOND GEARS AND FROM SECOND TO THIRD GEAR. WHEN THIS OCCURED THE CHECK ENGING LIGHT CAME ON. DEALERSHIP TOLD ME THEYIWOULD HAVE TO REBUILD OR REPLACE THE TRANSMISSION. I HAD IT REPLACE AT A COST OF $2000.00 OUT OF MY POCKET. I SHOWED THE DEALERSHIP MY MAINTENANCE RECORDS TO VERIFY THE TRUCK HAD BEEN TAKEN CARE OF AND ASKED FOR ASSISTANCE AND THEY REFUSED. I CONTACTED GM CUSTOMER SERVICE AND I WAS TOLD BY THEM "WE HELP ONLY THOSE PEOPLE WHO HAVE THEIR VEHICLES REGULAR SERVICE DONE AT DEALERSHIPS". MEANING THAT SINCE I DID NOT HAVE MY OIL CHANGED AT THE DEALERSHIP AT A COST OF APPROX $30.00 A POP VERSES HALF THAT COST FOR MYSELF THEY REFUSE TO HELP ME. THE PURCHASE COST OF $28,000.00 OBVISOUSLY NOT ENOGH FOR GM. HOW "STUPID" IS THIS? LOOK AT THE COMPLAINTS ON "THE COMPLAINT STATION". GM NEEDS TO RECALL & REINBURSE US. HOW DO WE KNOW THE REPLACEMENT TRANNY(SAME AS ORIGINAL EQUIPMENT) WON'T FAIL AGAIN. CAN'T AFFORD $2K EVERY 61K MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747585June 29, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE TWO GM TRUCKS ONE A 1997 CHEVROLET SILVERADO AND ONE A 1997 GMC SIERRA K-2500 THIS WILL BE THE THIRD REPLACMENT OF THIS STEERING PART, IT IS A DANGER BECUSE WHEN YOU TURN THE VEHICLE OVER STEERS LIKE YOU JUST HIT ICE. ITS A SIMILAR FEELING TO HITING THE BRAKES AND THE WHEEL BEING JERKED OUT OF YOUR HAND. THIS WOULD BE VERY HAZARDEST ON ICE COVERED ROADS. BOTH TRUCKS HAVE ONLY ABOUT 42K MI. AND HAVE HAD THIS PROBLEM SINCE ABOUT 15K MI. I HAVE REPLACED THREE NOW. THE DEALERS SAY IT IS A VERY COMMON PARK TO REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747536June 28, 2001
SUSPENSION:FRONT
STEERING WHEEL JERKS THE WHEEL THE OPPOSITE DIRECTION THAN YOU ARE TURNING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747537June 28, 2001
STEERING: STEERING WHEEL/HANDLE BAR
THE TRUCK ISN'T SAFE TO DRIVE IF YOU DON'T HAVE CONTROLL OF WHERE IT IS GOING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002869June 22, 2001
UNKNOWN OR OTHER
CONSUMER DOES NOT LIST DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890419June 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING COULD STEP ON THE BRAKES PEDAL THEN VEHICLE WILL START VIBRATING FROM FRONT OF VEHICLE.FRONT BRAKES HAD BEEN REPLACED TWICE ALREADY, AND CURRENTLY NEEDED TO BE REPLACED FOR THIRD TIME. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746250June 1, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SUSPENSION:FRONT
PROBLEM #1: THE FUEL PUMP RELAY DOESN'T SEEM TO DISENGAGE AFTER FIRST STARTING THE ENGINE AND IT HEATS UP. THIS CAUSES ROUGH OPERATING OF THE ENGINE. FURTHER INVESTIGATION SHOWS THAT THE MAXI FUSE TO THE LIGHTING SYSTEM HEATS UP ALSO, BUT DOES NOT FAIL. ANOTHER AREA THAT IS AFFECTED IS THE MINI FUSE TO THE COURTESY LAMPS. IT HEATS UP, BUT DOES NOT FAIL. THE LAST AREA TO BE AFFECTED IS THE EVAPORATIVE EMISSION CANISTER VACUUM SWITCH. IT ACTS AS IF THE WHEELS ARE OUT OF BALANCE AROUND 50MPH. I HAVE TAKEN THIS VEHICLE IN TO THE DEALERSHIP ON A NUMBER OF OCCASIONS AND THEY EITHER CAN'T FIND ANYTHING WRONG OR TRY AND TELL ME THAT THE FUEL INJECTORS ARE AT FAULT. THEY PUT INJECTOR CLEANER IN THE FUEL TANK ON TWO OCCASIONS, WHICH MADE IT RUN WORSE. I ASKED TO HAVE THE INJECTORS REPLACED WHILE IT WAS STILL UNDER WARRANTY AND THEY SAID THEY HAD TO FOLLOW PROCEDURE BULLETIN #00-06-04-003 BEFORE TAKING THAT STEP. THE PROBLEM STILL EXISTED, BUT THEY HAVEN'T OFFERED TO REPLACE FUEL INJECTORS. MY THINKING IS THAT THE PROBLEM IS REALLY THE IGNITION SWITCH. CAN YOU PLEASE ADVISE ME OF ANY OTHER SIMILAR COMPLAINTS AND HOW IT WAS RESOLVED? PROBELM #2: WHILE DRIVING STRAIGHT HIGHWAY AT ABOUT 55 MPH STEERING FEELS LOOSE AND WANTS SHIFT LANES ON IT'S OWN. ON SWEEPING TURNS IT TURNS TO THE RIGHT ON IT'S OWN. I HAD THE FRONT END ALLIGNED AND A NEW SET OF TIRES, BUT THE PROBLEM STILL EXISTS. ANY ADVISE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889481May 31, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
AT 34298 MILES WINDSHIELD WIPERS COMMENCED TO WORK INTERMITTENTLY, RESULTING IN INOPERATIVE WIPERS, REDUCING A DRIVER'S VISIBILITY, AND INCREASING RISK OF A VEHICLE CRASH. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889207May 25, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS JUST STOP WORKING AFTER THEY ARE TURNED ON, AND SOMETIMES THEY DON'T COME ON AT ALL. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888819May 22, 2001
STEERING
WHILE MAKING A TURN BY TURNING STEERING WHEEL VEHICLE TRAVELED LIKE ICE WAS ON ROAD, SOON AFTER RETURNING TO NORMAL TRAVEL. MANUFACTURER HAS BEEN NOTIFIED . PLEASE PROVIDE FURTHER INFNORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888853May 22, 2001
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL LINE IN FUEL PUMP WAS BURNED UP. CONTACTED DEALER.*AK REPLACE THE FUEL PUMP AND SENDING UNIT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745552May 20, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE STEERING WHEEL POSITION SENSOR (SWP, MOUNTED ON THE STEERING COLUMN ABOVE THE BRAKE PEDAL) SENDS AN INPUT TO THE POWER STEERING CONTROL MODULE (PSCM) WHICH IN TURN THEN CONTROLS POWER STEERING PUMP FLUID FLOW BASED ON VEHICLE SPEED AND STEERING WHEEL POSITION. THIS ELECTRICAL STEERING CONTROL SYSTEM IS CAUSING A VERY SERIOUS INTERMITTANT STEERING PROBLEM ONLY DURING A RIGHT HAND TURN. THIS HAS TWICE ALMOST CAUSED AN ACCIDENT AS THE NATURAL REACTION TO THIS FAILURE (WHICH MANIFESTS ITSELF AS A LOSS OF STEERING CONTROL) IS TO JERK THE STEERING WHEEL FURTHER TO THE RIGHT TO REGAIN STEERING CONTROL. IN BOTH NEAR ACCIDENT SITUATIONS THERE WAS A CAR ON MY RIGHT SIDE WHICH I CAME CLOSE TO HITTING. THE PROBLEM IS WORSE THE FASTER YOU GO AND AT LOW SPEED NOT MUCH OF A CONCERN BUT AT HIGHWAY SPEED IT IS SERIOUS. THIS MALFUNCTION OCCURS AT ALL SPEEDS. DEALER, WHICH HAS BEEN COURTEOUS AND HELPFULL, TELLS ME THEY HAVE HAD TWO TRUCKS IN THE LAST TWO WEEKS IN FOR THE SAME TROUBLE (SWP SENSOR) AND A CO-WORKER ALSO HAS THE SAME TROUBLE, SO THIS IS A COMMON FAILURE AFFECTING OTHER GM VEHICLES INCLUDING SUBURBAN, TAHOE, YUKON AND SIERRA. I HAVE NOT HAD IT REPAIRED AT THIS TIME BUT PLAN TO REPLACE THE SWP SENSOR MYSELF QUITE SOON AS THE DEALER SAYS MY WARRANTY EXPIRED AT 36,000 MILES. ESTIMATED DEALER REPAIR COST IS 160.00. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND IS THE FIRST TIME IN SOME 30 YEARS OF DRIVING I HAVE ENCOUNTERED A MALFUNCTION OF THIS TYPE, WHEN IT HAPPENS AT FREEWAY SPEED IT GETS YOUR ATTENTION VERY FAST! AND HAS THE POTENTIAL TO CAUSE ROLL OVER AS WELL SHOULD THE DRIVER JERK ON THE WHEEL TO HARD TO CORRECT IT. I FEEL CHEVROLET IS AWARE OF THIS TROUBLE AND SHOULD DO SOMETHING TO FIX THIS REGARDLESS OF WARRANTY COVERAGE AS LAW SUITES AS A RESULT OF AN ACCIDENT/S WILL COST THEM MUCH MUCH MORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888553May 17, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 72MPH ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL OVER, AND SAW THAT DRIVER'S SIDE LEFT FRONT TREAD SEPARATED. GENERAL TIRES, P235/7016 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888392May 16, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHEN MAKING A LEFT TURN STEERING WHEEL SLIPS. DEALER HAS INSPECTED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888440May 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS WARPED AT 38000 MILES. HAD THEM TURNED AND REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745261May 13, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RUSTY PLUGGED COOLING SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888042May 11, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SENDING UNIT HAS AN ELECTRICAL SHORTAGE WHICH CAUSES FUEL PUMP TO BURN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745044May 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLAMS FROM 1ST TO 2ND WHEN HOT OR VEHICLE IS CARRYING A LOAD. TRANSMISSION SPECIALIST TELLS ME THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS. MANUFACTURER DENIES A PROBLEM EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887438May 4, 2001
SEAT BELTS:FRONT:RETRACTOR, SEATS
WHILE SITTING AT A TRAFFIC LIGHT CONSUMER WAS REAR ENDED AT ABOUT 50 MPH AND SEAT BELTS DID NOT TIGHTEN UP, AND THE SEAT ITSELF COLLAPSED. CONTACTED DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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