Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11679809August 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The tailgate on my truck is electrically opened & closed. I've been having trouble with the tailgate opening randomly, even while driving. This has happened multiple times and can create a very dangerous situation, especially if i'm hauling something in the bed of the truck and it could possibly fall out if the tailgate were to open. Once i was hauling a bunk bed and the tailgate opened without me knowing it. Fortunately, we were driving through town on a flat road when it happened & nothing fell out. Someone behind me pulled up beside me to let me know my tailgate just opened. I recently took my truck to my local Chevy dealer & they said there was no recall on it & they wanted $170 for them just to look at it. I looked online and see recall# N232426400 for it but i've never received a notice & the dealer says there is no recall on it for my truck. (I have a video of it opening & closing by itself but it's too large to send you)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679503August 9, 2025
POWER TRAIN
Transmission is making rattling or ticking noise when accelerating , I'm getting hard shifting in 1st and 2nd and some random gears , I have been launched forward when coming to a stop , some hard shifting when kicking down to pass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679367August 8, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving on a neighborhood road, after coming to a complete stop and attempting to accelerate, the transmission started slipping. The check engine warning light was illuminated. The vehicle was restarted; however, the check engine warning light remained illuminated. The contact stated that while driving and accelerating, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that there was no cause for the failure found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679390August 8, 2025
POWER TRAIN
GM has acknowledged the problem and has issued a recall on transmissions effecting 2020 – 2022 Chevrolet Silverado 2500/3500 Heavy Duty trucks equipped with diesel engines manufactured between January 28, 2019 – January 11, 2022. Our truck, a 2021 Chevrolet Silverado 2500HD, was taken in to D’arcy Chevrolet in Morris, IL to have Recall N242454440 – Momentary rear wheel lock-up – Transmission and Engine Control Module Programming with SP. Under this recall dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. After the recall service was performed we were told by the dealership that the transmission needed to be replaced. It clearly states under the recall performed that GM is to provide special coverage to cover repairs that are identified by the remedy software as containing a defective control valve. Also, by law, dealers are never to charge for recall repairs. But GM and the D’Arcy Chevrolet are refusing to cover the repair costs for the transmission under special coverage program.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679068August 7, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds, while completing a right turn, there was a loud bang and the vehicle immediately lost motive power. The vehicle was coast to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission, and determined that there was a rupture in the transmission cooling system. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The contact stated that the failure had occurred twice in the past and the transmission was rebuilt by the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678471August 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact had received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling). The contact stated that upon taking the vehicle to the dealer for a routine oil change, the contact requested an engine inspection and oil change. The dealer performed the oil change; however, the dealer informed the contact that the recall remedy was not yet available for the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678565August 5, 2025
POWER TRAIN, ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The vehicle was initially taken to the local dealer to be repaired under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated the vehicle was not repaired. While driving 30-35 MPH, the rear-end locked up and caused the vehicle to enter the wrong lane. The contact stated that other vehicles were able to drive around the vehicle during the failure. The engine revved, and the RPMs revved too high. The driver was able to pull over safely. The check engine, traction control, parking brake, and maintenance warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the rear-end had locked up, and the #5 cylinder and wiring harness needed to be replaced. The mechanic was unable to unlock the rear-end. The vehicle was not repaired. The vehicle was taken to the local dealer on six other occasions for unknown issues. The manufacturer was contacted regarding a buyback. The failure mileage was approximately 34,958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678090August 3, 2025
POWER TRAIN
Transmission shifts rough, shudders, has hesitation at times, makes the vehicle feel like it is missing from jerking. Have not contacted dealer. No warning lamps, messages. Occurred a week after purchasing vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677961August 2, 2025
ELECTRICAL SYSTEM
Tailgate experienced issues with not unlatching when button is pushed and also unlatching when button is not pushed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677831August 1, 2025
ENGINE
The truck started rattling and lost power while driving. Every warning light came on on the instrument panel. I was driving on the freeway in rush hour traffic when this happened. Yes, it has been confirmed by a dealership and independent service center. No lights were on prior to when it failed to give any warning that something may be going wrong. The failure occurred immediately after GM issued a recall in April involving defective V8 engines (Recall Link [XXX] )). While our truck is not currently included in the recall, the diagnosis of the vehicle is all the same as that of the recalled engines. We should not have an engine failing at 130K miles on a vehicle that has been well maintained. We are asking that this truck be added to the recall. We are still without the vehicle as engines cannot be sourced. Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677134July 30, 2025
POWER TRAIN
I was driving in a straight line at 45mph when my truck jerked to one side. It felt like the back of the truck was sliding out from behind me and also felt like my truck was being pulled to a stop. A check engine light came on. I drove it back to my house (approximately 3 miles). The light went away but came back, and the transmission started overheating even though I was only going 10-20 mph. The truck randomly did the same jerking action while going home. I had to drive slow to get home. There was no warning when this happened. No lights, sounds, or other warnings. The jerking motion almost made me hit other cars, and almost made me lose control of the vehicle. It is available for inspection if needed. It has not been looked at yet because I found this website when researching the problem online. If you want to inspect it, then you need to inspect within 2-3 weeks because I’m military and I am getting stationed overseas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676886July 29, 2025
ENGINE
In June 2025, I received a letter from General Motors noting that a defect exist relating to motor vehicles safety in certain 2021 model of Chevrolet Silverado equipped with the 6.2L V8 gas engine (RPOL87). The dealer has been unable to fix the issue in a timely manner as they claim that the parts are on backorder. Additionally, they have been unable to provide me with another vehicle while my car is in the dealer. It is completely unacceptable that the dealer has been unable to fix the issue in a timely manner or provide with alternative form of transportation while the parts arrive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676678July 28, 2025
POWER TRAIN
Transmission problems, when the truck would get to operating temperature the transmission would lurch when I would stop the truck. If I pulled up to a stop sign/light the transmission would lurch forward hard enough to make it feel like I got hit. If I didn't have my foot hard on the brake pedal it would move the truck far enough to hit another vehicle or pedestrian. After awhile the transmission started to slip out of gear as I was driving at highway speeds or not engage correctly during acceleration. I have now been without this truck for months while they try to replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676367July 26, 2025
ENGINE
Lifters 1-3-5-7 all failed. They were pitted as was the camshaft. Diagnosis from Hendrick Chevrolet in Hoover AL. 70k miles on one owner truck. Regular servicing and never towed anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676258July 25, 2025
ENGINE, FUEL/PROPULSION SYSTEM
No updates have been made to fix recall. Status has been pending for a long and it’s preventing me from selling the car due to fear of breaking down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676264July 25, 2025
ENGINE
check engine light came on at 55000 mile went to servige ststion they check oil 4 quart lowe motor leaking o il . been to dealer 5 time in last 2 0r 3 month . now engine making peaking noise at 6400 mile . dealer say warrenty out have to pay for repair . something wrong clinder head they guess dont now for shore will have to tare into motor this truck was under warrenty when i first took it for repairs now they want me to pay for the repairs .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675788July 24, 2025
ENGINE
Purchased a 2021 Chevy Silverado in Dec 2020. At 4600 miles had first engine failure requiring lifters and tie rods to be replaced, bank 1/Cylinder 5. Looking back this repair was a bandaid for an engine (6.2L) with problems known to GMC. On May 3, 2025 @ 79,000 miles truck started making loud noises and all dash lights started flashing including engine lights while driving, dangerous because we were on a busy roadway. Pulled over to shoulder and had towed to dealership. Diagnosis was a crank bearing failure, scored cylinder, push rod bent and lifters were damaged. Engine is not repairable. Here we are just short of 3 months and still no truck, no ETA on replacement engine. Even though our Silverado is a 2021 it is not part of the current GMC recall because the engine was manufactured in 2020. We know that NHSTA is investigating 6.2L engines for years 2019 and 2020 and urge NHTSA to broaden the current recall. Our truck was our only vehicle and the expenses we have incurred through no fault of our own are a strain on our budget, we are retired and on a fixed income. This is our 2nd Complaint filing on our truck to provide NHSTA with additional information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675803July 24, 2025
ENGINE
Went to accelerate through an intersection and the engine seized up in the middle of the intersection. Complete loss and of engine propulsion. Had to be towed. Could have caused an accident. No warning signs. Truck was running great until it wasn’t running at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676062July 24, 2025
ENGINE
Around July 1st, 2025 I was hearing a ticking sound when taking off from a stop. On July 11th I had an oil change completed on the truck at the Local Chevy dealership, after the oil change, I mentioned the noise and was told maybe we could schedule some sort of deep cleaning of the internal components of the engine. After leaving the dealership after the oil change, I was still hearing the ticking sound. I then scheduled an appointment on July 22nd for the dealership to look into the ticking sound. I drove the truck to the dealership and it was working fine; other than the ticking sound when the RPM’s were at 2200. At no time was there any warning lights that came on to alert me to a problem. After approximately 30 minutes of waiting in the customer waiting area, the service advisor came and got me and said “we have big problems” and they were going to need the truck longer to look into it. I walked out to the service bay to get some personal items out of the truck. At that time, the mechanic pointed out some white looking fluffy cotton material and said that just came out the end of your exhaust. I had never seen that material prior to this appointment on July 22. The dealership called me July 24th and told me that the engine and exhaust system need to be replaced. They told me that the bottom end connecting rod came apart, and went through the engine and the exhaust system while it was at their facility on July 22. This truck has the 6.2L V8 (RPO L87) gas engine…. This truck is a 2021 and there is 76,957 miles currently on it (7/24/2025). With a blown engine, and an exhaust system that needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675604July 23, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer had not called the contact back despite multiple calls to request an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the recall remedy was a software update to limit the transmission and power output. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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