Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11652634April 3, 2025
STEERING
Steering wheel power assist became inoperable when turning into a store parking space. If the steering assist had failed while at higher speed and/or in other conditions the results may have resulted in a potentially life threatening situation. There was no prior messages or symptoms the problem prior to the event. It was discovered that the GM service bulletin 23-NA-201 includes my vehicle as prone to the failure due to corrosion of the body grounding straps. The vehicle trouble lights also acted in accordance to the description in that same service bulletin. The grounding straps were found to be badly corroded to the point of fragility. Grounding was replaced and the vehicle trouble lamp display returned to the normal. The steering assist in the vehicle then returned to normal operation with no further occurrences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652298April 2, 2025
POWER TRAIN, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle lost motive power. The transmission unexpectedly downshifted, and the power train and check engine warning lights illuminated. The contact pulled over to the side of the road and waited for a while. The contact was able to drive for a short distance before the failure recurred. The contact diagnosed the vehicle and retrieved DTC: P2820 (Pressure Control Solenoid "J" performance/Stuck Off); DTC: P0777 (Pressure Control Solenoid "B" Stuck On). The vehicle was taken to an independent mechanic who diagnosed and confirmed that the valve body needed to be replaced. The contact changed the transmission fluid; however, the vehicle was not repaired. The contact stated that the failure was recurring. The contact parked the vehicle, and the vehicle was no longer driven due to the safety concern. The contact related the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652171April 1, 2025
POWER TRAIN
At the dealership has I type, Engine lifter failure, 68000 miles, Oil changed every 4000 miles, before oil life was at 50%, No warning, No warning noise, Just all of a sudden loud knocking noise, No check engine never came on, Had to had it towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651789March 31, 2025
POWER TRAIN
I was driving on the hwy at 70mph when the engine had a catastrophic failure. Several warning lights appeared on the dash, loud metal clunking noises, vibration, and sudden slowing down of vehicle. I immediately pulled to side of road, turned truck off and called local dealership. Upon their inspection, they notified me a lifter bearing failed that would cause engine to seize and would require a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651665March 31, 2025
POWER TRAIN, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds and accelerating from being idle, the vehicle aggressively started jerking and the vehicle lost motive power. The contact coasted to a safe place and waited before attempting to restart the vehicle to continue driving. The vehicle occasionally restarted immediately, and other times took a long time before restarting. The contact also experienced unintended acceleration. The vehicle was shifted into neutral to decelerate. The contact stated that the failures occurred without warning. The vehicle was taken to the dealer who diagnosed that the transmission and lifters had failed. The six lifters were replaced; however, the failure persisted. The lifters were replaced a second time, but the failure recurred. The vehicle was returned to the dealer, who then diagnosed that the radiator fluid was leaking into the engine. The engine was replaced. The failure persisted, and the TCM was replaced; however, the failure persisted. The wiring harness was replaced for the second time. The failure persisted, and the vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651638March 30, 2025
UNKNOWN OR OTHER
Hard shifting, mainly first to second gear. Shuddering at high speeds, and hard downshifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651519March 29, 2025
STRUCTURE:BODY
Rear window on this truck is leaking. Causing black mold on the under the rear seats and carpet. Rear inside body panel has moisture and rear modules are starting to corrode. Did service a few years ago to fix leak at GM dealership, they said they removed the rear window and install new sealant; issue was not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651303March 28, 2025
ENGINE
Vehicle engine began to stall and make clanking noises. The engine light came on. Was able to get to repair shop, which was very close. Repair shop was able to verify that problem was due to an engine "cylinder clapse". Four cylinders where repaired on side of the engine. They indicated that because of issues the GM 5.3L V8 engines have been having (possibly ceasing and causing accident and/or injury) the other four cylinders could possibly cause the same engine problem in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650132March 24, 2025
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that there was oil leaking underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the oil cooler lines were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: N192220080 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650166March 24, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649655March 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I stopped at street light, Automatic Fuel Management system shut off engine. As engine restarted I experienced several dash lights came on. The engine light continued to blink and E light stayed on. Immediately went to dealer, 1 mile away. Computer said cylinder 5 was misfiring. Upon repair the lifter was bent and the cam shaft was damaged. Repairs were over $7,000.00. Truck had oil changes on time, all performed by the dealer. Truck had 67,000.00 miles. Repairs have been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649743March 21, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle shuddered upon depression of the accelerator pedal. There was no warning light being illuminated. The vehicle was taken to a dealer where the torque converter was replaced. Recently, upon exiting a rest stop at 45 MPH, the vehicle stalled with several messages on the instrument panel. The contact pulled the vehicle off to the highway shoulder and the vehicle was towed to a local dealer. Once at the dealer, a diagnostic test was performed and the contact was informed that the lifters, the camshaft, and the pushrod were all defective and needed to be replaced. The manufacturer was notified of the failure and the contact was promised a call back, which was never received. The vehicle was repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649411March 20, 2025
POWER TRAIN
Transmission shudder and shakes at high speed and low speeds. Getting more noticeable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649512March 20, 2025
POWER TRAIN
Chevy Silverado ZR2, Motor Locked up and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649523March 20, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
In 2024, I had the transmission replaced due it leaking transmission fluid. The transmission is sealed and there is no way to add fluid. This created an internal problem for the transmission. In January 2025, the engine made a loud pop noise and began performing horribly. My wife and I were on the interstate in a major city and surrounded by traffic. I drove it to the side of the interstate, immediately, and turned it off. I had to call someone to tow me back home(2 hours away) and my wife missed a very important doctor's appointment. Upon inspection, I found failed valve lifters, camshaft, pushrod and valve lifter tray. I managed to get everything replaced and the truck ran fine. March 2025, as I was driving on the highway, the truck stopped running. A message came on the dash screen saying, "Shift to Neutral and restart". I did and nothing happened. I had it towed to a shop. They told me it was a fuse block that was blown and the starter blew so they replaced them. It had struggled to start a couple of times and since I knew it had a new battery, a starter and fuse block made sense. I picked the truck up and in less than 24 hours, it happened again. It stopped running as I was driving and would not restart. The shop has checked GM tech forums and found where someone said to check if the motor would turn over manually. They have tried and failed. They, then, took the oil filter off and found metal shavings in the oil. Their diagnosis is that the engine bearing has seized and is causing the problems. My main issue is safety. My wife and I could have been seriously injured or killed and could have injured or killed someone else when the incident happened on the interstate. The same could've happened with just me in the vehicle or with our children. There were no warning lamps, messages or any symptoms whatsoever before January 2025 for the engine. The truck doesn't even have 100,000 miles on it and I have kept up all of the maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649606March 20, 2025
POWER TRAIN
Hard shifting, shutter, jerk, hesitation feels like the motor is going to fall out. Haven't had the manufacturer look at it, but it's very annoying and embarrassing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648810March 17, 2025
POWER TRAIN
Right after our warranty expired which was 36,000, the transmission started harsh or rough shifting , delayed acceleration, sudden lurching, and shuddering , hesitating to the point that you don’t think the truck is going to move or someone hit us from behind. It’s horrible. Every time you drive you pray the truck is going to get you there safely. We tried to take the truck to the Chevrolet dealer and they insisted there was no recall and it was no longer under warranty. Then we took to a private place and had transmission fluid flushed which made it worse. We are waiting patiently for a recall because we can’t afford a transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648825March 17, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the brake pedal was depressed and failed to respond. There was a message displayed that the vehicle may be stopped. The contact turned on the hazard lights, and the brake pedal traveled to the floorboard. The contact was able to stop the vehicle at the red light; however, the vehicle was unable to restart. The vehicle was towed to the residence. The vehicle was not taken or towed to be diagnosed. On another occasion, the transmission failed, and the vehicle was repaired. The vehicle was not repaired after the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648874March 17, 2025
POWER TRAIN
My transmission keeps shuttering during passing gear around 50-55 mph. It causes my truck to slow down drastically. It's always a knee jerk. I've serviced my transmission around 40 to 50k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648584March 16, 2025
ENGINE
Driving on [XXX] going 75mph near Columbus Ohio and saw white smoke coming out of the back end of my truck, then looked at dash and low oil pressure light and shut engine off warning lights were on. The engine was knocking and barely able to keep idling. I pulled to the berm then looked for nearest service station I could get to. I got off highway at next exit and put 4 quarts of oil in and drove to dealership just across the street and had mechanic look at truck. Upon inspection the mechanic determined that the oil coolant line had detached and there was no crimp on the hose. The engine had catastrophic failure. It is currently at dealership and they are ordering and installing new engine at a cost of $10,100.00 to us. This problem is a known defect to GM as it was first reported in January 2020. There was a recall in Alaska and Canada but not to the lower 48 states. The recall and numerous consumer complaints state that the hose crimp fails allowing the hose to separate and leak all engine oil which will cause engine damage. I come from a loyal GM family and have driven GM trucks and cars for 30 plus years but question the integrity and reliability of the brand now. I’ve seen complaints for this issue across the board of all different mileages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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