Chevrolet Silverado Complaints (2002)
1,642 consumer complaints on file.
- #10499760February 23, 2013SERVICE BRAKES
BRAKE LINE RUPTURED. MECHANIC SAID IT HAD RUSTED THROUGH. THIS HAPPEN IN 2009 AND AGAIN TODAY 2/23/2013. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497958February 12, 2013SERVICE BRAKES
I WAS TRAVELING SOUTHBOUND ON CT. RTE. 8 AT APPROX 6AM AT 55 MILES PER HOUR. STATE MAINTENANCE VEHICLES HAD PARTIALLY OBSTRUCTED THE ROAD AS I ROUNDED THE BEND APPROACHING THE TRUMBULL TOWN LINE THIS IN TURN CAUSED AN ABRUPT HALT OF TRAFFIC. I APPLIED MY BRAKES RATHER HARD WHICH DID SLOW THE VEHICLE BUT I STILL HAD TO SWERVE INTO THE BREAKDOWN LANE IN ORDER TO AVOID A COLLISION WHEN THE BRAKE PEDAL WENT TO THE FLOOR. UPON INVESTIGATION I HAD FOUND THAT THE STEEL HARD LINE RUNNING ALONG THE FRAME RAIL FOR THE REAR BRAKES WAS BADLY CORRODED AND HAD BUST. THE REST OF THE STEEL LINES WHICH ALL RUN TO AND FROM THE ABS PUMP ARE ALSO IN BAD SHAPE. IT IS MY OPINION THESE LINES BE MADE FROM STAINLESS STEEL IN THE INTEREST OF SAFETY. AFTER ALL THEY MAKE MOST MODERN EXHAUST IN STAINLESS AND THAT IS NOT AS IMPORTANT AS STOPPING YOUR VEHICLE!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496514February 5, 2013SERVICE BRAKES
TRAVELING DOWN HILL ON SNOW COVER ROADS AT ABOUT 40 MPH, THE LIGHT TURNED AND I HIT THE BRAKES AND THE PEDAL WENT TO THE FLOOR, THE REAR WHEELS STARTED SLIDING. I WAS NOT ABLE TO STOP IN TIME TO MAKE THE LIGHT, BUT WAS ABLE TO GET ON THE SHOULDER TO AVOID AN ACCIDENT AND COME TO A STOP. AFTER INVESTIGATION I FOUND THE STEEL BRAKE LINES THAT WERE BADLY CORRODED HAD RUPTURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493429January 18, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 3 MPH , HE DEPRESSED THE BRAKES AND THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THE EMERGENCY BRAKES WERE USED IN ORDER TO STOP THE VEHICLE. ALSO, THERE WAS BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492896January 14, 2013SERVICE BRAKES
I WAS DRIVING MY 2002 CHEVY SILVERADO 1500 THROUGH A PARKING LOT AND ANOTHER VEHICLE BACKED OUT WITHOUT LOOKING. I HIT MY BRAKES TO STOP AND I HEARD A LITTLE POP AND MY PEDAL WENT TO THE FLOOR. LUCKILY I HIT THE PARKING BRAKE WHICH STOPPED ME WHICH KEPT ME FROM HITTING THE CAR THAT PULLED OUT IN FRONT OF ME. I DROVE MY VEHICLE HOME USING THE PARKING BRAKE TO STOP WHEN NEEDED. AFTER LOCATING THE LEAK, I NOTICED ALL THE LINES WERE SO BADLY CORRODED, I'M GOING TO HAVE TO REPLACE ALL LINES TO GET THE RIGHT ONE. I HAVE TO TAKE IT TO A SHOP BECAUSE EACH LINE HAS TO BE BENT IN SPECIFIC SPOTS. WHY GM DOESN'T SELL PRE BENT LINES IS UNBELIEVABLE. THIS IS AN EXPENSIVE JOB COSTING ME @ $950 WHICH IS ABSURD. I COULD DO IT MYSELF IF I WAS ABLE TO GET THE ACTUAL PARTS NEEDED. I GUESS GM WILL STILL FIND A WAY TO GET MORE MONEY FROM YOU EVEN AFTER YOU BUY ONE OF THEIR OVER PRICED VEHICLES...! TERRIBLE SHAME.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490431December 29, 2012SERVICE BRAKES
BRAKES FAILED ,PEDAL WENT TO FLOOR; MAIN LINE FROM MASTER CYLINDER SPRUNG A LEAK,NOTICED ALL LINES NEAR DRIVERS SIDE INNER FENDER RUSTY , HAD WIFE PUMP BRAKES; BRAKE FLUID SPRAYED. I REPLACED MAIN LINES TO DISTRIBUTION BLOCK AND ONE FRONT LINE. CALLED DEALER HE SAID THEY NEW OF THIS PROBLEM AND TOLD ME TO CHECK REAR LINE GOING OVER GAS TANK. I WILL REPLACE IT SOON . ANY OF THESE TRUCKS STILL ON THE ROAD NEED TO BE REPAIRED .I'VE DRIVEN THIS TRUCK SINCE IT WAS NEW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10489240December 19, 2012SERVICE BRAKES
LOST SUDDEN BRAKE PRESSURE. HAVE NO WARNING LIGHT. FOUND A POOL OF BRAKE FLUID UNDER MIDDLE OF TRUCK BED THIS MORNING. A BRAKE LINE APPEARS TO HAVE RUPTURED ABOVE THE GAS TANK. I HAVE READ OF NUMEROUS COMPLAINTS WITH THIS SAME ISSUE. THANK GOD I DISCOVERED THE PROBLEM AT HOME AND DID NOT CONTINUE TO DRIVE THIS MORNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488866December 15, 2012SERVICE BRAKES
DURING AN UNEXPECTED STOP SITUATION, MY BRAKES STOPPED WORKING NORMALLY. THE ABS SYSTEM WAS GOING ON AND OFF. MY PICK UP WOULD NOT STOP. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC AND I WAS ABLE TO DRIVE IN THE ONCOMING LANE AVOIDING THE VEHICLE IN FRONT OF ME AND THERE WAS NO ACCIDENT. I TOOK THE VEHICLE TO MY REPAIR SHOP AND THE TECHNICIAN SHOWED ME THAT THE BRAKELINES WERE RUSTING OUT AND IN TWO SPOTS THE LINES HAD RUPTURED, PROBABLY DURING THE EVENT DESCRIBED ABOVE. BRAKE FLUID WAS LEAKING FROM THE LINES IN TWO SPOTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488844December 14, 2012STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SERVICE BRAKES, STEERING
TOOK TRUCK IN FOR STATE INSPECTION, TRUCK FAILED INSPECTION DUE TO RUSTED BRAKE LINES, POWER STEERING PUMP LEAKING , DEALER SAID IT WOULD BE $1228.43 TO $1420.99 TO JUST FIXED THE BRAKE LINES ALL LINES NEEDED REPLACED AND CALIPERS SCREWS. POWER STEERING PUMP COST 535.00 TO REPLACE. POOR QUALITY ,HIGH COST TO FIX AND LACK OF SAFETY ON GM PART FOR NOT COVERING RUBBER COATING OR USING STAINLESS STEEL LINES TO PROTECT OUR FAMILY VERY DISCOURAGED WITH SERVICE TECH SAID THESE ARE THE PRICES. WHAT HAPPENED TO OUR SAFETY. BRAKE LINES AND GAS LINES SHOULD NOT BE MADE OF STEEL THAT CAN CORRODE AND RUST OUT AND BREAK. POWER STEERING PUMP WITH THESE FEW MILES SHOULD NOT HAVE GONE OUT. MY 1988 CHEVY TRUCK NEVER HAD THESE PROBLEMS. THERE NEEDS TO BE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487417December 5, 2012SERVICE BRAKES, FUEL/PROPULSION SYSTEM
CORRODED FUEL AND BRAKE LINES RESULTING IN PERFORATION OF METAL LINES AND FUEL AND BRAKE FLUID LEAKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485934November 25, 2012SERVICE BRAKES
SERVER CORROSION OF THE BRAKE LINES CAUSED A UNEXPECTED BRAKE LINE FAILURE WITH NO PRIOR WARNING. LOSS OF BRAKE FLUID CAUSED A TOTAL LOSS OF BRAKING, NO WARNING LIGHTS WHERE DISPLAYED ON THE DASH TO LET YOU KNOW OF A POTENTIAL BRAKE FAILURE THAT WAS HAPPENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485349November 20, 2012SERVICE BRAKES
WHILE WAITING IN LINE AT HARDEES DRIVE THRU,THE BRAKE PEDAL WENT ALL THE WALL TO THE FLOOR. UPON INSPECTING THE TRUCK I FOUND ALL OF THE BRAKE LINES UNDERNEATH HAD RUSTED AND ONE FROM THE MASTER CYLINDER HAD RUSTED ALL THE WAY THRU. I REPLACED THIS LINE WITH A CARBON COATED STEEL THAT COST ONLY $8.99. HOWEVER I DO FEEL PRETTY FORTUNATE BECAUSE WE WERE HEADED UPON A MOUNTAIN GOING DEER HUNTING. I REALLY DON'T WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED IF WE WERE COMIN OFF "HIGH KNOB" AND THIS LINE HAD BLOWN. I ALSO THINK GM IS VERY LUCKY THAT SOMEONE HASN'T GOTTEN SERIOUSY HURT OR KILLED YET BUT I THINK IT IS ONLY A MATTER OF TIME UNLESS THEY RECALL THESE VEHICLES AND REPLACE ALL THE BRAKE LINES WITH A BETTER GRADE OF STEEL OR A COATED STEEL TO PROTECT THEM FROM CORROSION. ALSO I READ SOME OF GM RESPONSE TO THIS ISSUE AND I WOULD LIKE TO REPLY TO THEM THAT ONCE A LINE IS BLOWN BEING FRONT OR BACK THE PEDAL GOES TO THE FLOOR AND ONCE THE FLUID IS GONE YOU HAVE NOTHING BUT THE PARK BRAKE, IF YOU CAN ACTUALLY THINK ABOUT IT DURING ALL THE PANIC OF PUMPIN THE BRAKE PEDAL TRYING TO GET A VEHICLE TO STOP. THIS REALLY IS A DANGEROUS PROBLEM AND THESE VEHICLES NEED TO BE RECALLED AND ALL THE BRAKE LINES REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485143November 19, 2012VISIBILITY/WIPER
WIPERS ONLY WORK ON HIGH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485007November 17, 2012SERVICE BRAKES
TRUCK FAILED ANNUAL MAINE SAFETY INSPECTION BECAUSE OF MAJOR CORROSION ON ALL BRAKE LINES RUN ALONG FRAME UNDERNEATH. (THE LINES ARE NOT YET LEAKING, BUT FAILURE IS IMMINENT AND VEHICLE IS NOT SAFE TO DRIVE.) COST OF REPAIRS IS ESTIMATED TO BE APPROXIMATELY $1400.00 BY SULLIVAN TIRE OF SCARBOROUGH MAINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484060November 12, 2012SERVICE BRAKES
WHILE STOPPING; BRAKE PEDAL WENT TO THE FLOOR AND WAS BARELY ABLE TO STOP VEHICLE. IF I HAD BEEN DIVING @ HIGHWAY SPEED I WOULD NOT HAVE BEEN ABLE TO STOP AND WOULD HAVE BEEN IN A BAD ACCIDENT. AFTER GETTING OUT OF VEHICLE, FOUND BRAKE FLUID LEAKING ON GROUND UNDER VEHICLE THAT WAS COMING FROM ABOVE LEFT FRAME MEMBER JUST TO REAR OF FIREWALL @ LOCATION WERE BRAKE LINES ALL COME TOGETHER. THERE WAS A LINE OF BRAKE FLUID ON PAVEMENT THE ENTIRE DISTANCE THAT I HAD BEEN TRYING TO STOP. BRAKE LINES APPEARED TO BE RUSTED THRU ALSO OBSERVED THAT FUEL LINES BADLY RUSTED ALSO. I HAVE SINCE FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH CHEVROLET TRUCKS AND THAT GM HAS MADE A KIT TO REPAIR PROBLEM. THIS IS SERIOUS DESIGN FLAW THAT GM SHOULD ISSUE A RECALL AND FIX @ THEIR EXPENSE. THERE SHOULD BE AN IMMEDIATE SAFETY RECALL TO ADDRESS THE PROBLEM BEFORE SOMEONE GET SERIOUSLY INJURED OR KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483970November 11, 2012SERVICE BRAKES
WAS UNDER THE TRUCK FEW DAYS AGO AND NOTICED THE BRAKE LINE TO THE REAR OF THE TRUCK IS SERIOUSLY CORRODED, UPON FURTHER INSPECTION OF BRAKE LINES, NOTICED THAT ALMOST ALL THE STEEL BRAKE LINES ON THE PICKUP ARE SERIOUSLY CORRODED AND A FEW UNDER THE CAB CONNECTING TO THE ABS MODULE ARE BEGINNING TO LEAK, THIS IS A SERIOUS SAFETY CONCERN AND WILL NOT DRIVE THE TRUCK TILL I HAVE THE TIME AND MONEY TO REPLACE THEM, HAVE NOT BEEN ABLE TO FIND A REPLACEMENT PART NUMBER FOR THEM FROM GM, HOWEVER CLASSIC TUBE INDUSTRIES MAKES A STAINLESS STEEL SET THAT I WILL BE PURCHASING WHEN THE FUNDS ALLOW, TILL THAT HAPPENS THE PICKUP WILL NOT LEAVE THE DRIVEWAY AS IT IS AN ACCIDENT WAITING TO HAPPEN, OTHER THEN THE BRAKE LINES I ALSO FOUND THE ENTIRE CHASSIS TO BE RUSTED BADLY FOR A 10 YEAR OLD VEHICLE!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483842November 9, 2012SERVICE BRAKES
AS I APPROACHED A TRAFFIC LIGHT AT 30 MPH AND ATTEMPTED TO STOP, THE BRAKE PEDAL WENT RIGHT TO THE FLOOR WITH NO WARNING. I HAD TO VIGOROUSLY PUMP IT SEVERAL TIME TO COME TO A STOP AND WAS LUCKY I WAS GOING SLOWLY AND THERE WERE NO STOPPED CARS AHEAD OF ME. NO WARNING LIGHTS APPEARED ON THE DASH AND STILL DO NOT IF YOU START THE TRUCK. I WAS CLOSE TO HOME AND CAREFULLY MANAGED TO GET TO MY DRIVEWAY. A LARGE PUDDLE OF BRAKE FLUID DRIPPED FROM THE DRIVER SIDE BENEATH THE DOOR. WHEN I INSPECTED IT FROM BELOW, I FOUND THE BRAKE LINES SEVERELY CORRODED WHERE CLIPPED TO THE FRAME AND ONE HAD BURST THROUGH, CAUSING THE LEAK AND LOSS OF STOPPING ABILITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483333November 5, 2012SERVICE BRAKES
I WAS REPLACING LEFT FRONT BRAKE CALIPER AND STARTED TO BLEED THE BRAKES WHEN BRAKE PEDDLE KEPT GOING ALL THE WAY TO THE FLOOR. I THEN LOOKED UNDER THE TRUCK AND UNDER DRIVER SIDE DOOR WAS A PUDDLE OF BRAKE FLUID. I FOUND OUT IT WAS COMING FROM THE BRAKE LINES THAT GO TO THE ABS CONTROLLER. AFTER FURTHER INVESTIGATING BRAKE LINES THEY ARE ALL RUSTED BAD,I HAVE OWN THIS TRUCK SINCE NEW CANT BELIEVE I HAVE TO REPLACE ALL THE BRAKE LINES ON IT NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482519October 29, 2012SERVICE BRAKES
THIS VEHICLE IS EXPERIENCING AN ISSUE WITH THE ABS MODULE IN WHICH AT SLOW BRAKING SPEEDS THE BRAKES WILL NOT STOP THE VEHICLE CORRECTLY. THERE WAS A RECALL ISSUED PRIOR TO THIS DATE FOR OVER 800,000 SILVERADO TRUCKS INCLUDING THE YEARS 99-2002 FOR THIS EXACT ISSUE. I CONTACTED MY DEALERSHIP AND I WAS INFORMED THAT MY TRUCK IS NOT COVERED BY THIS RECALL EVEN THOUGH IT IS DEMONSTRATING THE EXACT SYMPTOMS DESCRIBED IN THE NATIONAL RECALL BY GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482501October 28, 2012SERVICE BRAKES
BRAKE LINES UNDER HOOD AT DRIVERS SIDE RUSTED HOLE IN LINE CAUSED BRAKE FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0