Chevrolet Silverado Complaints (2009)

592 consumer complaints on file.

#10905093September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904776September 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903203September 2, 2016
UNKNOWN OR OTHER
DASHBOARD IS STARTING TO CRACK AROUND AIRBAG COMPARTMENT AND SPLITTING ACROSS TO CENTER OF DASH. IF AIRBAG DEPLOYS COULD SEND SHARP OBJECTS FLYING INTO TRUCK CAB OR POSSIBLY PUNCTURE AIRBAG AS IT DEPLOYS. I AM THE ORIGINAL OWNER OF THIS TRUCK AND IT HAS NEVER BEEN IN ANY ACCIDENTS.00, 2009 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897854August 23, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN SEVERAL DIFFERENT AREAS, LEAVING HOLES AND SEPARATION IN THE DASHBOARD. THE CONTACT ALSO INDICATED THAT A CRACK DEVELOPED NEAR THE POSITION OF THE PASSENGER SIDE AIR BAG. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895787August 14, 2016
AIR BAGS
TAKATA RECALL DATE IS MAY 27, 2016 YET I JUST RECEIVED A LETTER IN MID AUGUST INFORMING ME THAT CHEVROLET IS FURTHER DELAYING ADDRESSING THE PROBLEM. THE DANGER OF SERIOUS INJURY AND FATALITY FROM THESE AIRBAGS IS WELL DOCUMENTED, MY TRUCK IS OVER 7 YEARS OLD IN AN EXTREMELY HOT CLIMATE (TEXAS--116 DEGREES RECENTLY) WHICH INCREASES RISK AND YET CHEVROLET IS DELAYING--DOUBTLESS IN HOPES MORE VEHICLES WILL AGE OUT AND REDUCE THEIR COSTS--DESPITE THE RISK OF DEATH OF THEIR CUSTOMERS THIS DELAY ENTAILS. PLEASE INSIST CHEVROLET QUICKLY MOVE TO ADDRESS THIS POTENTIALLY FATAL RISK IDEALLY PRIORITIZING VEHICLES THAT ARE OLDER AND IN HOTTER CLIMATES SINCE THAT SEEMS TO THE HIGHEST RISK GROUPS. I AM DISGUSTED WITH GENERAL MOTORS AND MY NEXT VEHICLE WILL BE A TESLA BECAUSE TESLA ACCEPT RESPONSIBILITY AND ADDRESS SAFETY ISSUES WITHOUT DELAY. PLEASE AGGRESSIVELY REQUIRE THIS RECALL ON A DANGEROUS PRODUCT WHOSE MANUFACTURER (TAKATA) HAS ADMITTED THE PROBLEM. THE NECESSITY HAS BEEN CLEARLY ESTABLISHED IN OTHER CASES AND CHEVROLET'S ONLY POSSIBLE REASON FOR DELAY IS THAT THEY PRIORITIZE AVOIDING EXPENSE TO CORRECT THEIR MISTAKE OVER CUSTOMER'S LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894852August 10, 2016
UNKNOWN OR OTHER
MY DASH WAS REPLACED AT 63000 MILES BECAUSE IT CRACKED ON THE PASSENGER SIDE BY THE AIRBAG. NOW IT'S CRACKED AGAIN BY THE AIRBAG IN 2 PLACES THIS TIME. I TOOK IT BACK TO HENDRICK CHEVROLET AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE IT'S OUT OF THE 12 MONTHS 12000 MILE WARRANTY. I WOULD HAVE TO CALL CHEVROLET. I CALLED CHEVROLET AND TALKED TO A NICE LADY WHO TRANSFERRED ME TO A SENIOR ADVISOR WHO L EXPLAINED MY SITUATION AND CONCERN OVER SAFETY IF THE AIRBAG DEPLOYED. SHE TOOK A SECOND AND THEY HAVE DONE TESTING AND THERE IS NO SAFETY ISSUE IS WHAT I WAS TOLD. THEN SHE CHECKED TO SEE IF THERE WAS ANY CUSTOMER ASSISTANCE AND CAME BACK WITH THE CUSTOMER HAS TO PAY 100 % TO FIX BECAUSE IT'S COSMETIC. I'VE LOOKED ONLINE AND IT LOOKS LIKE A HUGE PROBLEM EVERYWHERE. FOR MINE TO CRACK FOR THE 2ND TIME WITHIN 28000 MILES IS UNCALLED FOR. WHAT'S IT GOING TO TAKE SOMEONE GETTING SERIOUSLY INJURED BEFORE THEY DO SOMETHING OR FIX THE PROBLEM. LOOKS LIKE THERE GOING CHEAP AND TAKE A CHANCE. WE THE CUSTOMERS NEED ANY HELP WE CAN GET FOR CHEVROLET TO OWN UP TO THIS FLAW IN DESIGN AND TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894021August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893354August 5, 2016
SERVICE BRAKES
I OWN A '09 CHEVROLET SILVERADO 2500 PICKUP WITH AN INTEGRATED TRAILER BRAKE CONTROLLER. MY DRIVER INFORMATION CENTER GAVE ME A WARNING "SERVICE TRAILER BRAKE SYSTEM". I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THAT THE ABS/STABILITY CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THEY SAID IT WAS ON BACKORDER FROM GM. IT TURNS OUT THAT GM HAS NO ABS CONTROL MODULES (PART#25802684) IN THE ENTIRE COUNTRY! WITH THIS MODULE BEING BAD IT CUTS POWER TO THE TRAILER BRAKES. YOU END UP WITH NO BRAKES ON ANY TRAILER YOU TOW THAT HAS ELECTRIC BRAKES. THIS IS AN EXTREMELY DANGEROUS SITUATION. I WAS LUCKY THAT MY TRAILER WAS NOT CONNECTED AT THE TIME OF THE FAULT. IF I HAD BEEN TOWING MY CAMPER AND LOST BRAKING POWER TO IT, THE RESULT COULD HAVE BEEN CATASTROPHIC. GM HAS NO FIX FOR THIS. I AND EVERY OTHER OWNER (A LOT) ARE STUCK WITH NO PARTS TO FIX THIS PROBLEM. PLEASE INVESTIGATE WHY GM LET THEIR STOCK IN THE ENTIRE COUNTRY GO TO ZERO ON SUCH A CRITICAL SAFETY RELATED PART. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893412August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED BEFORE BEING NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892710August 3, 2016
AIR BAGS, STRUCTURE:BODY
SAME AS MANY OTHERS.CRACK ON DASH BOARD LEFT CORNER CONNECTING TO AIR BAG. CRACK ON TOP OF DASH BOARD ABOVE GAUGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892566August 2, 2016
UNKNOWN OR OTHER
A FEW DAYS AGO WHILE DETAILING THE INTERIOR OF MY TRUCK, L NOTICED SEVERAL CRACKS IN THE DASH WHERE THE TAKATA AIRBAGS DEPLOY. I ONLY HAVE 69,000 MILES ON THIS VEHICLE. IT HAS BEEN GARAGE KEPT. I TOOK IT TO OUR LOCAL DELERSHIP & THE ADVISED IT WAS OUT OF WARRANTY & NOTHING COULD BE DONE. I WOULD LIKE TO ADD, L JUST RECEIVED MY RECALL NOTICE OF THE DETERIORATING AIRBAG RECALL FOR THIS VEHICLE. I'M FEARFUL TO DRIVE THIS TRUCK FOR FEAR OF DASH PIECES & EARLY AIRBAG DEPLOYMENT. DEALERSHIP WAS CONTACTED YESTERDAY & L WAS ADVISED BY PAUL, A SERVICE WRITER, THE PARTS TO REPAIR THIS RECALL ARE NOT AVAILABLE. I ASKED ABOUT WHAT WOULD HAPPEN IF THE TAKATA INFLATORS AIRBAGS DEPLOYED & L OR PASSENGER WAS KILLED OR HURT? MY RESPONSE WAS THERE IS NOTHING THAT COULD BE DONE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892414August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER DECLINED TO REPAIR THE VEHICLE PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891817July 30, 2016
AIR BAGS, UNKNOWN OR OTHER
WE HAVE A DASH CRACK FROM DRIVER SIDE TO PASSENGER SIDE NOT ALL THE WAY JUST CRACKS IN DIFFERENT AREAS; HOWEVER WHAT WORRIES US THE MOST IS THE 2" CRACK AT THE LEFT HAND CORNER OF WHERE THE PASSENGER AIRBAG IS. THE SPECIFIC AREA IS TOP LEFT HAND CORNER OF THE AIRBAG SEAM THERE IS A CRACK AND I TRULY WORRY ABOUT THE AIRBAG DEPLOYING AND SHOOTING PLASTIC PIECES EVERYWHERE FROM THAT CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889399July 28, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAVE VARIOUS CRACKS IN MY DASH. THERE IS A LARGE ONE IN THE MIDDLE OF THE DASH. THIS ONE OCCURRED JUST THIS YEAR (2016). BUT THE OTHER IS MORE CONCERNING, ESPECIALLY SINCE IT IS UP AGAINST THE PASSENGER AIRBAG. THIS ONE HAS EXISTED FOR SEVERAL YEARS (2014 OR EARLIER). I DIDN'T THINK ABOUT THIS BEING A PROBLEM UNTIL THE TAKATA AIRBAG RECALL CAME UP. I AM WORRIED THAT SHOULD I GET INTO AN ACCIDENT, THAT THE CRACKED PLASTIC WILL BECOME LOOSE DEBRIS, AND CAUSE ADDITIONAL HARM TO ANY PASSENGERS. AN INTERESTING THING I'VE NOTICED IS A POPPING NOISE COMING FROM THE DASH. THIS OCCURS AFTER I HAVE BEEN DRIVING WITH THE AIR CONDITIONER ON FOR A WHILE. WHEN I PERFORM A GOOGLE SEARCH, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. IN FACT, THERE IS A FACEBOOK GROUP THAT HAS ABOUT 5000 MEMBERS - HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/ - THIS IS HOW I FOUND OUT ABOUT THIS WEBSITE. I AM UPLOADING 2 PICTURES. THE IMAGE ENDING IN 27, IS THE CENTER CRACK. YOU'LL NOTICE THAT IT IS SPLIT COMPLETELY FOR THE FULL DEPTH OF THAT PIECE. THE IMAGE ENDING IN 32, IS THE CRACK THAT SITS NEXT TO THE PASSENGER AIRBAG. I AM UNABLE TO DETERMINE IF THESE CRACKS OCCURRED WHILE DRIVING OR NOT. THEY JUST SEEMED TO APPEAR OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884395July 12, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASH BOARD IS CRACKING ON PASSENGER SIDE BY AIRBAG IN TOW PLACES AND ON DRIVER SIDE BY WINDOW VENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883962July 11, 2016
ENGINE
THE AFM (LIFTERS) AND CAMSHAFT ALL NEEDED TO BE REPLACED DUE TO OIL CONSUMPTION ISSUES. THE TRUCK STARTED TO MAKE A KNOCKING SOUND SO I STOPPED AND CHECKED THE OIL AND DIDN'T HAVE ANY SHOWING ON DIP STICK. CHANGED OIL THAT DAY AND TWO WEEKS LATER THE VEHICLE WENT INTO REDUCE POWER MODE. I TOOK TO DEALERSHIP FOR REPAIR AND THEY TOLD BE IT WAS LIFTERS AND CAMSHAFT. AFTER DOING RESEARCH ON INTERNET IT SEEMS THAT FROM 2007-2013 5.3 ENGINES ARE HAVING OIL CONSUMPTION ISSUES DUE TO AFM ACTIVE FUEL MANAGEMENT SYSTEM ON TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874249June 14, 2016
STRUCTURE:BODY
DASHBOARD IS CRACKED IN TWO DIFFERENT PLAECES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873799June 13, 2016
AIR BAGS
SERVICE AIRBAG LIGHT CAME ON THIS MORNING AFTER START UP. RESTARTED TRUCK TO SEE IF WARNING WOULD CLEAR. I STILL HAVE THE MESSAGE AND BELIEVE THERE'S SOMETHING WRONG WITH THE AIRBAG OR THE SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873303June 8, 2016
ENGINE
TRUCK HAD BEEN SITTING OVERNIGHT. WOKE UP TO 3RD BRAKE LIGHT ON. OPENED CAB DOOR, SMELLED LIKE SMOKE AND CHECK ENGINE LIGHT ON, WOULD NOT TURN OVER. POP HOOD AND THE FUSE BOX AND WIRING HARNESS HAD BEEN ON FIRE, WERE COMPLETELY MELTED. INSURANCE COMPANY WON'T COVER BECAUSE THERE WAS NOT SUBSTANTIAL PROOF OF FIRE, AND COULD NOT FIND SOURCE. FILED A FORMAL COMPLAINT WITH GM AFTER THE DEALERSHIP TOLD US THE WIRING HARNESS HAD BEEN DISCONTINUED (ON A 7 YEAR OLD TRUCK). GM WON'T DO ANYTHING BECAUSE THEY CANNOT FIND THE SOURCE, AND THEY HAVE YET TO ACKNOWLEDGE THAT THEY DISCONTINUED A PART. WE HAVE NO WAY OF FIXING THIS TRUCK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10873330June 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SO ABOUT 4 MONTHS AGO I REPLACED THE BATTERY TRUCK WAS RUNNING FINE TILL ABOUT MONTH THREE. I WAS DRIVING MY TRUCK AND ALL OF A SUDDEN ALL THE ELECTRICAL STARTED FREAKING OUT ON ME. I POPPED THE HOOD AND PUSHED THE NEGATIVE WIRE FOR THE BATTERY DOWN AND IT STOPPED FOR A GOOD TWO MONTHS SO TODAY (JUNE 7TH, 2016)I WAS ON MY WAY TO AUTOZONE TO HAVE THEM CHECK THE BATTERY FOR ME AND ON MY WAY OVER TO THEM TRUCK THRE A TEMPER TANTRUM AND STARTED WITH THE FREAKING OUT THEN I WAS ALMOST THERE AND IT JUST COMPLETELY SHUT OFF ON ME IN THE MIDDLE OF TRAFFIC I WAS LUCKLY IN THE TURNING LANE TO TURN INTO THE AUTOZONE. IT ALSO FID IT WHEN I WAS COMING OVER THE MOUNTAIN FREAKING OUT WITH THE ELECTRICAL. THEN JUST COMPLETLY CAME TO A STOP AT THE INTERSECTION AS I WAS TURNING LEFT ALMOST GOT HIT BY ANOTHER SILVERADO 2500 THAT WAS RIGHT BEHIND ME. BUT EVERY ONCE IN A WHILE IT'LL BE OKAY THEN ALL OF A SUDDEN JUST START UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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