Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10595359June 1, 2014
SERVICE BRAKES
SINCE THE PURCHASE OF THE TRUCK NEW THE PARKING BRAKE HAS NEVER WORKED CORRECTLY. WHILE THE BRAKE IS ENGAGED THE VEHICLE WILL STILL ROLL. AFTER NOTICING GM HAD ISSUED A RECALL ON THIS MODEL TRUCK FOR SIMILAR PROBLEMS I CONTACTED THEM. GENERAL MOTORS HAS INFORMED ME THAT MY TRUCK IS NOT INCLUDED IN THE RECALL. ON THE ABOVE DATE WHILE LAUNCHING MY BOAT THE TRUCK LUNGED BACKWARD WHILE I WAS BEHIND (PARKING BRAKE ENGAGED) AS A LIFE LONG GM OWNER THIS WILL BE MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594894May 29, 2014
SERVICE BRAKES
RUSTED BRAKE LINE BROKE , CAUSING LOSS OF BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594237May 27, 2014
SERVICE BRAKES
THIS IS THE SECOND TIME THIS HAS HAPPENED TO THE SAME VEHICLE. BRAKE LINES FROM MASTER CYL. TO ABS CORRODED AND LEAKING, LINES FROM ABS TO WHEELS CORRODED AND LEAKING, ONE DRIVER SIDE FRONT HAD A MAJOR FAILURE. I AM REPORTING THIS BECAUSE MY 17 YEAR OLD SON DRIVES THIS VEHICLE . GM SHOULD BE MADE TO REPLACE THESE BRAKE LINES WITH STAINLESS LINES, NOT BRAKE LINES THAT WILL CORRODE AGAIN AND AGAIN. LIVES ARE AT STAKE. JUST A MATTER OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593349May 22, 2014
SERVICE BRAKES, SUSPENSION, ENGINE AND ENGINE COOLING
COST $600 TO REPLACE ENTIRE INSTRUMENT PANEL!!! BRAKES NEVER WORKED PROPERLY ALWAYS HAVE TO PUSH TO THE FLOOR TO STOP EVEN ON NEW BRAKES SHOCKS ALWAYS NEEDING REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593531May 22, 2014
STEERING, SUSPENSION
THERE HAS ALWAYS BEEN A KNOCKING NOISE, THAT CAN BE FELT IN THE STEERING AND BRAKE PEDAL. THE DEALER REPLACED A SHAFT THAT CONNECTED TO THE STEERING SECTOR. THE FIX CORRECTED IT FOR A WHILE. THE PROBLEM CAME BACK. I WENT BACK TO THE DEALER AND WAS TOLD THE PART NEEDED TO BE REMOVED AND GREASED EVERY 15000 MILES. I SAID ,WHY DOES IT NOT HAVE GREASE FITTINGS? OVER THE LAST 10 YEARS I HAVE TALKED TO NUMEROUS PEOPLE WHO HAVE THE SAME PROBLEM. I SENT GM AN E-MAIL ABOUT THIS PROBLEM, NEVER GOT AN ANSWER. I DO GET LETTERS FROM GM WANTING ME TRADE FOR A NEW ONE. WHY PAY $40 TO $50 THOUSAND FOR A VEHICLE THAT THE MANUFACTURER WONT STAND BEHIND? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593071May 21, 2014
SERVICE BRAKES, POWER TRAIN
ALL BRAKE AND TRANSMISSION LINES WERE SEVERELY RUSTED AND LEAKING IN MY 2004 SILVERADO. ALL LINES HAD TO BE REPLACED DUE TO THE SEVERE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593276May 21, 2014
ELECTRICAL SYSTEM
SPEEDOMETER ON THE INSTRUMENT PANEL STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593317May 21, 2014
SERVICE BRAKES
WHILE STOPPED IN A PARKING LOT THE BRAKE PEDAL WENT TO THE FLOOR. CLOSER INSPECTION REVEALED THAT THE HARD BRAKE LINE HAD BURST ABOVE THE FUEL TANK ON THE LINE THAT RUNS BETWEEN THE ABS MODULE AND REAR AXLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592872May 20, 2014
POWER TRAIN
AFTER HEARING A NOISE, I WENT TO DEALER, AND WAS TOLD THERE WAS NO OIL IN MY UNIVERSAL JOINT. I CHANGE OIL EVERY 5,000 MI WHICH WOULD EQUAL 14 OIL CHANGES, ABOUT 10 OF WHICH WERE DONE BY THE DEALER. I ASKED THE SERVICE REP. IF THE OIL IN THE UNIVERSAL WAS CHECKED AT EVERY OIL CHANGE, AND HE SAID THE MECHANIC IS SUPPOSE TO CHECK IT BUT SOMETIMES THEY GET IN A HURRY. THAT MECHANIC COST ME $1,700.00 . THAT WILL BE THE LAST TIME I WILL SPEND $1,700. ON A CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592026May 16, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH DURING INCLEMENT WEATHER, THE BRAKES WERE DEPRESSED AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A SNOW EMBANKMENT. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE BRAKE HOSE WAS FRACTURED AND CAUSED ALL OF THE BRAKE FLUID TO LEAK AS A RESULT, THE BRAKE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588731May 15, 2014
SERVICE BRAKES, SUSPENSION
I WAS APPROACHING AN INTERSECTION ON NJ STATE ROUTE 10 WHEN THE LIGHT TURNED YELLOW. I APPLIED THE BRAKES AND THE PEDDLE WENT TO ABOUT ONE TO TWO INCHES OFF THE FLOOR. THE TRUCK COULD NOT STOP, AND WENT THOUGH THE LIGHT AS IS TURNED RED. I WAS ABLE TO SLOW DOWN AND PULL INTO A PARKING LOT AND STOP. I FOUND FLUID LEAKING UNDER THE TRUCK AND COULD SEE IT WAS FROM A FAILED BRAKE LINE. I CALLED A TOW TRUCK AND A MECHANIC. I FOUND OUT THAT THE BRAKE LINE WERE ALL RUSTED AND NEEDED TO BE REPLACED. THE ROTORS, CALIPERS, BRAKE PADS, E BRAKE CABLE AND SHOCKS WHERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588736May 15, 2014
FUEL SYSTEM, GASOLINE
I WAS REPLACING TWO BAD O2 SENSORS AND FELT SOMETHING WET ON MY FINGERS, THAT SMELLED LIKE GAS. WHEN I STARTED THE TRUCK TO MOVE IT I NOTICE A DRIP TRAIL OFF GAS. I TOOK THE TRUCK TO MY MECHANIC AND WAS ADVISED THAT THE GAS LINES WERE RUSTED/ROTTED THROUGH AND NEEDED TO BE REPLACED. I HAVE NEVER HAD TO REPLACE GAS LINES OR BRAKE LINES ON ANOTHER VEHICLE. THIS IS VERY UNUSUAL. I THINK THESE GAS LINES AND THE BRAKE LINES I REPORTED EARLIER WERE MADE OF INFERIOR MATERIAL. I DO FEEL EXTREMELY FORTUNATE THAT I DID NOT CRASH OR CATCH ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588431May 14, 2014
SERVICE BRAKES
RUSTED OUT BRAKE LINES FRONT AND REAR CAUSED NO BRAKE PEDAL PRESSURE. THE DRIVER SIDE REAR BRAKE LINE BROKE FROM YEARS OF CORROSION AND CHEAPLY MADE BRAKE LINES. THIS IS A COMMON PROBLEM WITH THIS MODEL CHEVY, AS YOU KNOW I'M SURE. I'VE LOOKED ONLINE A CHEVY FORUMS AND I'M NOT THE ONLY CASE THAT THIS HAS HAPPENED TOO. MANY, MANY OTHERS HAVE HAD THE SAME ISSUE AND ITS A BIG SAFETY CONCERN. LUCKILY MY WIFE WAS NOT TRAVELING AT HIGHWAY SPEED AND WAS ABLE TO PULL OVER TO A PARKING LOT AND CALL ME TO TELL ME WHAT WAS GOING ON. SHE TOOK IT TO A LOCAL SHOP THAT WAS CLOSE AND THEY DIAGNOSED THE PROBLEM. IT IS IN THE PROCESS OF GETTING FIXED AND I'M NOT REALLY TOO HAPPEN ON SPENDING $1000 GETTING IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587334May 8, 2014
SERVICE BRAKES
WIFE WAS DRIVING HER NIECE AND NEPHEW AND COMING UP ON A STOP SIGN TO CROSS A BUSY HIGHWAY. THE PEDAL WENT TO THE FLOOR. I CHECKED THE BRAKE LINES AND THEY ARE EXTREMELY CORRODED/RUSTED AND HAVE A FAILURE IN AT LEAST ONE LOCATION. THIS DID NOT RESULT IN A CRASH OR INJURY BUT COULD HAVE EASILY BEEN FATAL. THERE IS NO WAY THAT A TRUCK ONLY 11 YEARS OLD SHOULD HAVE BRAKE LINES RUSTING LIKE THIS AND HAVING COMPLETE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586559May 5, 2014
SERVICE BRAKES
TOWING A HEAVY BOAT AT INTERSTATE SPEED LIMIT IN KANSAS. APPLIED BRAKES TO DISENGAGE CRUISE UPON APPROACH TO EXIT RAMP. NOTICED MORE THAN USUAL PEDAL TRAVEL AND BEGAN TO PUMP TO FIND SOME BRAKES. PUMPING DID NOTHING, FULLY DEPRESSING IS ALL THAT WOULD SLOW VEHICLE. GOING DOWNHILL AND APPROACHING STOP AT END OF RAMP. ENDED UP GOING THROUGH STOP SIGN WITHOUT STOPPING. COULDN'T STOP WOULDN'T STOP. ROLLED THROUGH STOP SIGN INTERSECTING HIGHWAY SPEED 60 MPH. MADE THE TURN AND GOT STOPPED SOON AFTER SIGN BUT COULD HAVE ENDED UP IN HARMS WAY FROM INTERSECTING TRAFFIC HAD I PANICKED FROM NOT HAVING CONTROL AND WARNING LIGHTS AND ALARMS. AT LEAST I WOULD HAVE KNOWN SOMETHING WAS WRONG 5 SECONDS BEFORE GETTING T-BONED. ONCE UPON A TIME THE BODY WOULD RUST LIKE A REAR BUMPER IN ABOUT 10 YEARS. CHEVROLET SPENT MONEY TO MAKE THE PAINT LAST LONGER ON THE BODY. THAT RUST WOULD MAKE YOU GET PAINT OR A NEW TRUCK. IT WOULDN'T OR HAVE THE POTENTIAL TO INJURE OR KILL YOU OR OTHERS. BRAKE LINES ON 1950 MODEL CARS ARE STILL STRONGER THAN THESE RUSTED OUT 9 YEAR OLD LINES. THE UNIT IS DESIGNED TO RUN A COUPLE HUNDRED THOUSAND MILES. ITS ONLY DESIGNED TO STOP BY MATERIAL SPECIFICATIONS FOR ABOUT 50 THOUSAND MILES. ITS AS IF THE LEADERSHIP AT GM FORGOT ABOUT THE IMPORTANCE OF MAKING THE UNIT STOP. SOMEONE WAS PROBABLY REWARDED FOR SAVING THE COST IN THE CHANGE OF MATERIAL OF THE BRAKE LINES. THE SAVINGS DRIVEN BY COST REDUCTION IN THE MATERIALS ORGANIZATION IS IN THIS CASE VERY BAD FOR BUSINESS. AFTER ALL IF A PRODUCT ENDS UP REDUCING THE NUMBERS OF CUSTOMERS THROUGH ACCIDENTS IT HAS TO IMPACT YOUR SALES. THESE PEOPLE MARKET THEIR PRODUCT AS ONE LONGEST RUNNING VEHICLES IN THE MARKET PLACE. CURRENT CONDITIONS ALSO HAS THEM THE LONGEST STOPPING VEHICLES IN CLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585573April 29, 2014
SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY AND A BRAKE LINE BLEW. LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT COMING DOWN A HILL. I HAD TO HAVE THE TRUCK TOWED TO A REPAIR SHOP AND THEY SAID ALL THE LINES NEED TO BE REPLACED DUE TO RUST. THE COST TO REPLACE THE LINES IS AROUND $950. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584932April 25, 2014
SERVICE BRAKES
I DROVE TO DENTAL OFFICE, PARKED MY TRUCK, ATTENDED APPOINTMENT. I RETURNED TO MY TRUCK, DROVE APPROX. 1-2 MILES BEFORE COMING TO AN INTERSECTION WHERE MY LANE WAS STOPPED AT A RED LIGHT ON THIS TWO LANE ROAD. 3 VEHICLES IN FRONT OF ME WERE STOPPED AT A RED LIGHT. I ATTEMPTED TO SLOW DOWN WHEN MY BRAKES FAILED WITH NO WARNING. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS BARELY SLOWING DOWN. I SWERVED LEFT AND HAD TO CROSS DOUBLE YELLOW LINES INTO ONCOMING TRAFFIC TO AVOID CRASHING INTO THE CAR IN FRONT OF ME, WHICH WOULD HAVE COLLIDED WITH THE TWO OTHER CARS AT THE LIGHT. ONCE THAT ACCIDENT WAS AVOIDED, SOMEONE TURNED FROM A SIDE STREET HEADED DIRECTLY AT MY VEH. I MANAGED TO SLOW, CUT BACK INTO MY PROPER LANE AND NARROWLY AVOID HITTING THE STOPPED CARS AT THE LIGHT ONCE AGAIN. I REGAINED VERY LITTLE STOPPING ABILITY.ONCE STOPPED, MY BRAKE LIGHT CAME ON. BRAKE LINE BROKE IN REAR LEFT DRIVERS SIDE. BRAKE LINES NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584731April 24, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT A 2004 CHEVY SILVERADO FROM MEDVED AND I FEEL IT HAS A PROBLEM AND GM SAYS IT'S WORKING AS DESIGNED. MY PROBLEM IS THE MESSAGE MODULE LED'S ARE SO DIM THEY CAN'T BE READ IN THE DAYLIGHT AND THE INSTRUMENT CLUSTER HAS BEEN REPLACED 3 TIMES BY MEDVED TO TRY AND FIX THE PROBLEM. THE P N R D D3 D2 LED"S ARE JUST FINE. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP TO SEE IF THEY CAN FIX IT. I TOOK IT TO [XXX] AND A 18 YEAR SERVICE TECH SAID IT DOESN'T GET ANY BETTER AND GM SHOULD HAVE SENT OUT A RECALL BUT DIDN'T. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR THIS COULD BE A SAFETY ISSUE IF YOU CAN'T READ THE WARNINGS AND OTHER MESSAGES THAT APPEAR ON THE MODULE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584468April 23, 2014
STRUCTURE:BODY, SERVICE BRAKES
WHEN I LEFT OUR GARAGE I NOTICED THAT THE RED BRAKE SYSTEM LIGHT WAS ON. USUALLY MY HUSBAND DRIVES THIS TO WORK BUT WE SWITCHED VEHICLES BECAUSE I NEEDED TO HAUL A TRAILER TO HELP MOVE MY DAUGHTER. I HAVE ONLY DRIVE THIS VEHICLE ONE OTHER TIME SO I WAS UNFAMILIAR WITH HOW IT HANDLED. I NOTICED THAT I HAD TO PRESS HARD TO STOP BUT THOUGHT THAT WAS HOW IT HANDLED. I DROVE OVER 120 MILES WITH IT THIS WAY, I DIDN'T KNOW WHAT WAS WRONG WITH IT, BY THE TIME I PULLED INTO OUR DRIVE, I COULD BARELY STOP THE VEHICLE. MY HUSBAND CAME OUT TO RELEASE THE TRAILER OUT BACK. HE GOT IN AND SAID, "WHAT'S WRONG WITH THE BRAKES?" I SAID, "WHAT DO YOU MEAN?" HE TOLD ME I HAD NO BRAKES AND I COULD HAVE BEEN KILLED. IT WAS A NEAR MISS INCIDENT BUT I HAVE FOUND (AS A FORMER SAFETY MANAGER) THAT THOSE NEAR MISS INCIDENTS OFTEN SHOW A ROOT CAUSE) THAT IN THE FUTURE MEANS SOMETHING. PLEASE LET ME KNOW IF THERE EVER IS A CLASS ACTION SUIT TO RECOUP THE MONEY WE WILL HAVE TO PAY TO HAVE THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579354April 12, 2014
ELECTRICAL SYSTEM
STOPPED TO GET GAS. TRUCK WAS IDLING WENT TO SHUT IGNITION SWITCH OFF. KEY COMES OUT WITHOUT LOCKING STEERING. WENT TO START TRUCK AND WHEN RUNNING COULD PULL KEY OUT OF IGNITION AND STILL RUNNING. NEVER HAD THIS ISSUE WITH A VEHICLE BEFORE. IGNITION SWITCH IS DOES NOT ALWAYS TURN WITHOUT JIGGLING(INTERMITTENT). SIMILAR IGNITION SWITCH NOT TURNING WITHOUT JIGGLING ON MY 2007 SATURN VUE([XXX]).I BELIEVE THIS IS A SAFETY DEFECT PECULIAR TO GM ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 09/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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