Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10609625July 10, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
MY SON [XXX] WANTED A 4X4 TRUCK SO THIS GUY [XXX] SAID HIS WAS FOR SALE HE COULD TEST DRIVE IT,WELL THE 4X4 DID NOT WORK ON THE TRUCK THE MINUTE MY SON SHIFTED IT IN TO 4 WHEEL DRIVE THE TIRE ROD AND SOMETHING ELSE,SO MY DAUGHTERS FATHER [XXX] WORKS ON VEHICLES AND SALES THEM TOO. WELL I ASKED [XXX] TO HELP GET MY SONS TRUCK BACK FROM [XXX] AND FIX NICKS TRUCK SO WE COULD HAVE A VEHICLE BECAUSE WE WERE SHARING ONE VEHICLE. NICK WANTED AND [XXX] WANTED FINALLY [XXX] FIXED [XXX] TRUCK AND WHEN WE GOT MY SON TRUCK BACK IT WAS MAKING A NOISE,SO [XXX] SAID HE THINKS ITS THE FUEL PUMP NO BIG DEAL,I SAID OK. HE GAVE ME AND ESTIMATE TO FIX NICKS TRUCK OF 2000.00, WELL SOMEONE AT [XXX]"S WAS RIPPING ME OFF IT WAS ONLY 600.00 R AROUND THAT AMOUNT. WELL ME AND MY HUSBAND WERE GOING THROUGH A BAD DIVORCE HE HAD JUST SIGN OVER THE TITLE AND REGISTRATION TO ME,AND IT WAS LEFT IN GLOVE BOX MY FAULT,BUT HE FORGED THE DOCUMENTS PLUS CASH A 500.00 CHECK THAT I STOPPED PAYMENT ON. I MADE TO POLICE REPORTS PLUS THERE'S 2 911 CALLS WHERE WE R CHASING HIM BUT THE SPEED WAS GETTING OUT OF HAND I TOLD MY SON TO BACK OFF,WE PAID 1500.00 FOR THE TRUCK OUR LIFE IS WORTH MORE. I GOT THE COMPLAINT NUMBERS COPS DID NOTHING. WENT TO DMV HE TRIED TWICE THERE TO SWITCH IT THEY TURNED HIM DOWN,SO HE WENT TO A TITLE COMPANY IN LAFAYETTE,LA ON JOHNSTON STREET AND GOT IT DONE. PLUS I PAID MY INSURANCE FOR SIX MONTHS AHEAD, I REPORTED IT TO PROGRESSIVE THEY WERE MAILING MY REFUND CHECK,HE STOLE THAT AND APPLIED IT BACK I THINK HE R SOMEONE GOT IN A WRECK AND TRIED TO CLAIM A INSURANCE CLAIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609647July 10, 2014
SERVICE BRAKES
WHILE BACKING OUT OF DRIVE I LOST BRAKING ACTION. THE LINE SERVICING THE REAR BRAKES RUSTED/CORRODED ALLOWING THE BRAKE FLUID TO ESCAPE AND RESULTED IN NO BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609714July 10, 2014
SERVICE BRAKES
ON WED, JUNE 25TH APPROXIMATELY 11:30 PM I HAD TO STOP QUICKLY DUE A STOP LIGHT CHANGING ON ME AND I FELT MY BRAKE PEDAL GET "SQUISHY" WHEN TRYING TO STOP. I VERIFIED THIS WHEN I TRIED STOPPING AT THE NEXT LIGHT AND THE PEDAL SUNK EVEN FURTHER AND IT TOOK EVEN LONGER TO STOP. BY THE TIME I GOT HOME MY BRAKES WERE ABOUT USELESS FOR ANY SPEED OVER AN IDLE AS THE PEDAL WENT ALL THE WAY TO THE FLOORBOARDS WHEN PRESSED. LUCKILY IT WAS LATE AT NIGHT AND THERE WERE VERY FEW CARS ON THE ROAD, SO I DID NOT NEED TO STOP QUICKLY. I THEN LOOKED UNDER MY TRUCK AND FOUND BOTH OF THE BRAKE LINES HEAVILY CORRODED/RUSTED IN A SPOT JUST BEHIND MY FRONT DRIVER'S SIDE WHEEL. I HAD MY WIFE PRESS ON THE BRAKE PEDAL WHILE I WAS WATCHING THE LINES AND AT LEAST ONE OF THEM HAD BLOWN OPEN AND WAS SQUIRTING FLUID. I SUBSEQUENTLY HAD TO GET MY TRUCK TOWED TO MY MECHANIC AS IT WAS NOT DRIVE-ABLE. AND TO TOP IT ALL OFF, THE REQUIRED PARTS HAD TO BE ORDERED DIRECTLY FROM THE DEALER INCREASING MY REPAIR BILL. AND AFTER TALKING WITH MY MECHANIC, HE STATED THAT WHEN HE CALLED THE DEALER FOR THE PARTS, THEY KNEW EXACTLY WHAT WAS NEEDED AS THEY HAVE HAD TO DO THESE SAME REPAIRS NUMEROUS TIMES. LUCKILY THIS DID NOT HAPPEN WHILE MY DAUGHTER WAS USING MY TRUCK TO HAUL HER HORSES AROUND AS I DO NOT THINK SHE WOULD HAVE BEEN ABLE TO STOP AT ALL WITH THAT EXTRA WEIGHT BEHIND HER TRAILER BRAKES OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609454July 9, 2014
SERVICE BRAKES
WHILE DRIVING HOME FROM WORK BRAKE PEDAL WENT TO THE FLOOR AFTER LEFT REAR BRAKE LINE FAILED. BRAKE LINE FAIL DO TO RUST. TRUCK'S STOPPING DISTANCE HAD INCREASED SIGNIFICANTLY AND I WAS LUCKY WASN'T IN TRAFFIC. NO ACCIDENT OCCUR, TIMING WAS A FACTOR FOR THAT. OUTCOME WOULD HAVE BEEN DIFFERENT IF I WAS TOWING MY BOAT AND IN TRAFFIC. NOTE: I HAVE BEEN DRIVING CHEVROLET TRUCKS FOR OVER 39 YEARS, AND NEVER HAD BRAKE LINE FAIL, ESPECIALLY FOR RUSTING. TRUCK'S LEFT REAR BRAKE LINE WAS REPLACED BY GOODYEAR BARRY ROAD TIRE & SERVICE, COST OF $181.20. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608882July 8, 2014
SERVICE BRAKES
DRIVING ON I271 NORTHBOUND, HEADING TO 77N, LEFT LANE OF HIGHWAY. THE WEATHER WAS CLEAR, THE ROAD WAS DRY. I WAS DOING 70 -72 MPH. SPEED LIMIT ON 271 IS 70. DRIVER IN RIGHT LANE SUDDENLY DECIDED TO SWITCH TO LEFT LANE, CUTTING IMMEDIATELY IN FRONT OF CAR IN FRONT OF ME. DRIVER IN FRONT OF ME SLAMMED ON HER BRAKES VERY HARD. I ALSO HAD TO HIT BRAKES, BUT NOT QUITE AS HARD, AS I HAD SOME SPACE. AS I HIT THE BRAKES, THEY IMMEDIATELY WENT TO THE FLOOR. THE ONLY CHOICE I HAD TO AVOID SLAMMING INTO HER, WAS SWERVE LEFT INTO THE MEDIAN, ALL THE WHILE PUMPING THE BRAKES HOPING FOR SOMETHING. BUT THERE WAS NOTHING. I MANAGED TO KEEP THE TRUCK FROM FISHTAILING IN THE GRASS, STRAIGHTENED OUT, PASSED THE WOMAN WHO I ALMOST REAR ENDED, AND THANKFULLY WAS ABLE TO GET BACK ON THE HIGHWAY, BUT STILL NO BRAKES. I EVENTUALLY GOT TO THE SIDE OF THE ROAD, AND COASTED TO A STOP.I WAS VERY LUCKY---THERE WAS ROAD CONSTRUCTION COMING UP WITH SIGNS IN THE MEDIAN,AND TRAFFIC BARRELS IN THE ROAD, AND THIS ALL HAPPENED WITHIN A MILE OF THAT AREA. HAD MY TRUCK TOWED TO FIRESTONE, AND THEY TOLD ME BOTH BRAKE LINES GOING TO THE ABS UNIT BLEW OUT. IF GM WANTS TO SAVE MONEY BY USING CHEAP MATERIAL, IT SHOULD BE ON NON SAFETY RELATED PARTS, NOT SOMETHING AS SERIOUS AS BRAKE COMPONENTS. AS THE AVERAGE AGE OF MOST VEHICLES ON THE ROAD TODAY IS 10 YRS., CAR MANUFACTURERS SHOULD BE FORCED TO MANUFACTURE OR USE PARTS, ESP., PARTS AS BRAKES, THAT WILL LAST A LOT LONGER THAN THAT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608884July 8, 2014
SERVICE BRAKES
THIS IS THE 2ND TIME I HAVE LOST MY BRAKES. THANK GOD BOTH TIMES WERE AT LOW SPEEDS. THIS 2ND TIME OCCURRED IN A DRIVE THRU RESTAURANT. AS I APPLIED MY BRAKES THE CAR IN FRONT OF ME HAD JUST LEFT WITH THERE ORDER OTHERWISE I WOULD HAVE REAR ENDED THEM. I THEN DROVE VERY SHORT DISTANCE USING MY EMERGENCY BRAKE. PLEASE RECALL AN FIX THIS PROBLEM. ..ITS THE RIGHT THING FOR GM TO DO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608925July 8, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED IT SANK INTO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609041July 8, 2014
SERVICE BRAKES
IN APRIL OF '14, A FRONT BRAKE LINE FAILED AND THAT LINE WAS REPLACED. ON 6/3/14, I HAD ANOTHER BRAKE LINE FAILURE DIRECTLY UNDER THE DRIVERS SEAT. THIS AFFECTED BOTH REAR BREAKS. ON INSPECTION OF THE VEHICLE, IT WAS OBSERVED THAT ALL OF THE STEEL TUBING OF THE BREAK LINES WERE BADLY RUSTED AND NEEDED TO BE REPLACED. FURTHER INSPECTING THE VEHICLE, I ALSO FOUND THAT THE TRANSMISSION LINES WERE ALSO RUSTING BADLY AND NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609058July 8, 2014
SERVICE BRAKES
WAS BACKING OUT OF PARKING SPOT TO LEAVE WORK AND STEPPED ON THE BRAKE TO SHIFT INTO REVERSE. BRAKE PEDAL WENT TO THE FLOOR. BEING A CHEVY TRUCK AND KNOWING THAT THEY ARE NOTORIOUS FOR BRAKE LINES RUSTING OUT, I GOT OUT OF THE TRUCK TO LOOK UNDERNEATH AND SAW BRAKE FLUID LEAKING FROM THE REAR OF THE TRUCK, ALONG THE DRIVER SIDE FRAME RAIL ABOVE THE FUEL TANK. HAD RUSTED OUT BRAKE LINES REPLACED BY LOCAL SERVICE CENTER FOR $605.60. I ONLY DROVE THE TRUCK THIS DAY TO PICK UP ITEMS FROM A HOME IMPROVEMENT STORE. NORMALLY THIS TRUCK IS ONLY USED BY MY WIFE TO PULL A HORSE TRAILER. OTHER THAN THAT IT SITS IN OUR GARAGE OUT OF THE WEATHER. I AM SO GLAD THIS HAPPENED TO ME WHILE AT A STOP AS OPPOSED TO HER WHILE DRIVING ON THE WINDING NORTHERN KENTUCKY ROADS PULLING A TRAILER LOADED WITH HORSES! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608497July 7, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED ABRUPTLY TO THE FLOOR WHEN DEPRESSED. THE VEHICLE FAILED TO SLOW DOWN UNTIL THE GEAR WAS SHIFTED INTO PARK AND THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS THEN DRIVEN TO THE RESIDENCE WITH CAUTION. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE FOUR BRAKE LINES, WHICH RUPTURED DUE TO RUST CORROSION. THE FAILURE RECURRED SHORTLY AFTER THE REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608708July 7, 2014
SERVICE BRAKES
I WAS BACKING OUT OF A PARKING SPACE WHEN I FOUND I HAD ABSOLUTELY NO BRAKES. REPAIR MECHANIC SAID BOTH FRONT AND REAR BRAKES ARE RUSTED OUT. I HAD TO BE TOWED TO A REPAIR SHOP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608374July 5, 2014
SERVICE BRAKES
VEHICLE WAS PARKED IN DRIVEWAY AND WHEN I ENGAGED THE BRAKE PEDAL TO PUT CAR IN REVERSE THERE WAS NO RESISTANCE. PEDAL WENT TO FLOOR AND THE TRUCK DID NOT SLOW DOWN WHEN BRAKE PEDAL PRESSURE WAS REPEATEDLY APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608158July 3, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING AT NORMAL SPEEDS WHEN ALL OF A SUDDEN I LOST POWER TO THE TRANNY, I TOOK THE TRUCK TO A DIAGNOSTIC CENTER AND FOUND NOTHING WRONG WITH THE MOTOR, MY ENGINE LIGHT WENT ON AS WELL BUT I CANT ACCELERATE MORE THAN 35 MILES AN HOUR IT ACCELERATES SLOWLY GAINING SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607921July 2, 2014
ENGINE
MY 2003 CHEVY 2500 HD HAS AN EXHAUST MANIFOLD LEAK AND THIS IS AN ONGOING AND CHRONIC PROBLEM WITH THESE VEHICLES. I CAN SEE EVIDENCE OF HOT EXHAUST GASES LEAKING INTO THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606899June 30, 2014
SERVICE BRAKES
DRIVING TO WORK THIS MORNING. I APPROACHED A STOP SIGN, PUT MY FOOT ON THE BRAKE, THE PEDAL HIT THE FLOOR, THE DASH WARNINGS CAME ON, AND THE TRUCK WOULDN'T STOP AND WENT RIGHT INTO THE INTERSECTION. FORTUNATELY THERE WERE NO ONCOMING VEHICLES. THERE WAS NO WARNING UNTIL TOTAL FAILURE HAPPENED. I CHECKED THE FLUID, IT WAS LOW, BUT IN THE ACCEPTABLE RANGE. THEN I LOOKED UNDERNEATH. THE LEFT REAR UNDERCARRIAGE WAS COVERED AND DRIPPING WITH BRAKE FLUID, UPON FURTHER INSPECTION I FOUND THAT THE BREAKLINES ARE CORRODED THROUGH. SCHEDULED WITH A MECHANIC LATER THIS PM FOR A COMPLETE INSPECTION OF THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606913June 30, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY WAS EXTREMELY DIFFICULT TO TURN AND REMOVE FROM THE IGNITION. THE VEHICLE ALSO STALLED ON MULTIPLE OCCASIONS. THE CONTACT HAD TO TURN THE KEY BACK AND FORTH IN THE IGNITION SWITCH NUMEROUS TIMES IN ORDER FOR THE VEHICLE TO START. THE CONTACT ALSO HAD DIFFICULTY TURNING THE STEERING WHEEL UPON MAKING A TURN. THE STEERING WHEEL JERKED VIOLENTLY AND VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 162,829.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606738June 29, 2014
SERVICE BRAKES
DRIVING UP TO RED LIGHT. BEGAN TO BRAKE. PEDAL WENT ALL THE WAY TO THE FLOOR. ENDED UP GOING THROUGH THE RED LIGHT. LUCKILY ONCOMING TRAFFIC SAW ME AND STOPPED. UNDER FURTHER INSPECTION THE BRAKE LINES WERE RUSTED THROUGH AND BRAKE FLUID WAS LEAKING OUT. SAME THING HAPPENED TO MY FATHERS 2003 SILVERADO 3 WEEKS EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606528June 27, 2014
SERVICE BRAKES
MADE A SEMI-HARD STOP, DUE TO A CAR PULLING IN FRONT, BRAKE LINE FAILED. THERE WERE NO BRAKES AT ALL THE REST OF THE WAY HOME. MY 15 YEAR OLD SON WAS DRIVING, THIS COULD HAVE VERY EASILY BEEN A HORRIBLE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606227June 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACTS OWNS A 2003 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT SMOKE WAS EMITTING OUT OF THE CENTER OF THE AIR VENT DUCT. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,403 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10605618June 24, 2014
SERVICE BRAKES
BACKING OUT OF DRIVEWAY, BRAKE PEDAL WENT TO FLOOR WITH NO RESISTANCE OR SLOWING THE VEHICLE. NO WARNING LIGHTS UNTIL BRAKES FAILED. 3 BRAKE LINES REPLACED DUE TO BEING RUSTED OUT @~$1700. 11 MONTHS LATER SECOND FAILURE EXITING A HIGHWAY AT 65 MPH, AGAIN NO WARNINGS UNTIL BRAKES FAILED, ~$350 REPAIR FOR ADDITIONAL BRAKE LINE REPAIRS. 10 MONTHS LATER, SUDDEN TRAFFIC SLOW DOWN AT HIGHWAY SPEEDS, NO WARNINGS UNTIL AFTER BRAKE FAILURE. ~$180 REPAIR FOR YET ANOTHER SECTION OF BRAKE LINES AND VERY CLOSE ACCIDENT. IN ALL 3 CASES THIS WAS COMPLETE BRAKE FAILURE WITH BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR WITH NO RESISTANCE OR ABILITY TO SLOW LET ALONE STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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