Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10509777April 27, 2013
SERVICE BRAKES
BRAKE LINE FAILURE. THIS IS MY VEHICLE'S THIRD BRAKE LINE FAILURE DUE TO RUST. ALL OF MY BRAKE LINES HAVE RUSTED TO THE POINT THAT THE BRAKE LINES ARE NOT SAFE. THE BRAKING SYSTEM IS NOT SAFE. THERE IS NO EXCUSE FOR SUCH POOR MATERIALS. STAINLESS STEEL BRAKE LINES SHOULD HAVE BEEN USED! MY VEHICLE HAS BEEN REGULARLY WASHED DURING WINTER MONTHS OF SALT AND DEBRIS. FUEL LINES ARE NEAR FAILURE AS WELL. TRANSMISSION COOLING LINES ARE RUSTING AND LEAKING. OIL COOLING LINES ARE RUSTING AND SEEPING AS WELL. RUST HAS A MUCH HIGHER TENDENCY WHERE ANY OF THESE LINES ARE HELD IN PLACE BY THE PLASTIC CLIPS. (USUALLY LOCATED ALONG THE FRAME) IN ADDITION, RUST IS FORMING HEAVILY AT TRANSITIONS FOR ALL OF THE ABOVE LINES. FOR EXAMPLE: RUST IS HEAVY WHERE THE FUEL LINES HAVE CRIMPED HOSES ATTACHED. THIS IS A MAJOR SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509640April 26, 2013
SERVICE BRAKES
AS I WAS COMING TO A STOP AT A STOP SIGN, I APPLIED THE BRAKES, BUT THE TRUCK KEPT GOING. LATER ON I EXAMINED THE BRAKE LINE AND NOTICE THAT IT WAS CORRODED. I HAD THE TRUCK TOWED TO MY MECHANIC AND HE ADVISED ME THAT ALL THE BRAKE LINES ARE CORRODED. I CONTACTED GM, AND THEY HAD A DEALER LOOK AT THE BRAKE LINES AND CONFIRMED THAT THEY WERE CORRODED. THE CORROSION IS A LATENT DEFECT AND AS I LEARNED FROM YOUR WEBSITE AND OTHER BLOG, GM HAS A MAJOR DEFECT THAT THEY REFUSE TO REMEDY. I STRONGLY BELIEVE THAT SOME ONE MAY GET SERIOUSLY INJURED, BASED ON MY EXPERIENCE. I WAS FORTUNATE... THANK THE LORD!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508964April 21, 2013
SERVICE BRAKES
WENT TO BACK OUT OF MY DRIVEWAY, HIT THE BRAKE PEDAL AND IT WENT TO THE FLOOR. THE CURB ACROSS THE STREET STOPPED ME. LUCKILY THERE WERE NO KIDS RIDING BIKES OR PLAYING IN THE STREET.... LOOKED UNDER MY TRUCK AND SAW THAT THE BRAKE LINES WERE CORRODED AND ONE HAD APPARENTLY BURST. THERE WAS A LARGE PUDDLE OF BRAKE FLUID WHERE I WAS PARKED. I'M JUST SO GLAD NO ONE GOT HURT, BUT ITS PROBABLY JUST A MATTER OF TIME BEFORE SOMEONE DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508491April 16, 2013
SERVICE BRAKES
METAL BRAKE LINE CORRODED THROUGH AND I LOST BRAKE PRESSURE. AN ACCIDENT DID NOT OCCUR, MOST LIKELY DUE TO THE TRUCK BEING UNLOADED. THE WEEK BEFORE THE INCIDENT, I WAS HAULING LARGE LOADS OF HAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508054April 12, 2013
SUSPENSION, STRUCTURE:BODY
RIGHT SIDE SPRING SHACKLE FAILED DUE TO EXCESSIVE CORROSION RIGHT SIDE OF REAR BUMPER CORRODED TO THE POINT THE MOUNT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508090April 12, 2013
SERVICE BRAKES
SERVICE BRAKES FAILED DUE TO CORRODED BRAKE LINE ABOVE REAR AXLE. PARK BRAKE FAILED TO SLOW THE VEHICLE DUE TO THE REAR BRAKE DUSTSHIELD BEING CORRODED TO THE POINT IS WAS COMPLETELY GONE. THE LACK OF A DUST SHIELD ALLOWED THE PARK BRAKE SHOE AND LINKAGE CORRODE AND BECOME INOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505373April 2, 2013
SERVICE BRAKES
I WAS QUITE FORTUNATE TO HAVE BEEN LEAVING A PARKING SPOT AND HAD JUST LEFT "PARK" SHIFTED INTO DRIVE AND APPLIED THE BRAKE BECAUSE A PEDESTRIAN STEPPED OUT. AT THAT TIME THE PEDAL HIT THE FLOOR, I STEERED THE TRUCK IN THE OPPOSITE DIRECTION FROM THE PERSON, HEADED FOR A PART OF THE LOT WHERE THERE WERE NO CARS, APPLIED THE PARKING BRAKE, IT DID'NT WORK EITHER, SO I PUT IT INTO PARK. ALL THIS AND I HADNT APPLIED THE GAS TO THE VEHICLE. ONLY MOMENTS BEFORE I PARKED, I HAD BEEN TRAVELING ON THE EXPRESSWAY AT 70 MPH. WHEN I GOT OUT OF THE TRUCK, ALL THE BRAKE FLUID WAS ON THE GROUND. UPON CLOSER INVESTIGATION, WE NOTICED THE BRAKE LINES WERE ROTTED OUT COMPLETELY. WE FEEL LUCKY THAT NO ONE WAS INJURED OR KILLED. VERY ANGRY AT CHEVROLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504788March 28, 2013
SERVICE BRAKES
THIS VEHICLE, AT 46,000 MILES HAD TO HAVE ALL THE ROTORS AND BRAKE PADS AND TWO CALIPERS REPLACED BECAUSE THEY RUSTED UP AND LOCKED UP. HAD TO DO IT AGAIN ABOUT 65,000 MILES, THEN HAD A BACK CALIPER SEIZE UP AND REPLACED BOTH ROTORS AND ONE CALIPER ALONG WITH NEW PADS. I THEN HAD TO HAVE ALL THE ROTORS REPLACED, BOTH FRONT HUBS, ONE NEW CALIPER AND PADS AGAIN AT BECK CHEVROLET A YEAR AGO. ON MY WAY DOWN TO FL THIS PAST FALL, WITH ABOUT 84,000 ON THE TRUCK, ANOTHER CALIPER SEIZED UP AND HAD TO REPLACE THE CALIPER, BOTH BACK ROTORS AND BRAKE PADS. YESTERDAY, 3/27/13, ON MY WAY HOME FROM TOWN, WITH 85,000 MILES ON THE TRUCK, THE PEDAL WENT TO THE FLOOR AND NO BRAKES. INSPECTION SHOWED A RUPTURED BRAKE LINE ON THE DRIVER'S SIDE. MY REPAIRMAN SAID EVERY BRAKE LINE IS SWISS CHEESE AND NEED TO BE REPLACED. THIS IS RIDICULOUS. I'VE SPENT SEVERAL THOUSAND DOLLARS AND HAVE REPLACED BRAKES 3 TIMES, ALL ROTORS, MOST CALIPERS AND TWO FRONT HUBS BECAUSE OF RUST. THE FRAME AND EVERYTHING UNDER MY TRUCK IS RUSTED VERY BADLY. I'VE OWNED THIS TRUCK SINCE 2004, AND BOUGHT IT WHEN IT HAD 26,000 MILES ON IT. IT DRIVES BEAUTIFUL AND IS LIKE NEW, BUT IT'S GOING TO ROT RIGHT OUT FROM UNDER ME. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504715March 27, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503560March 19, 2013
SERVICE BRAKES
I BACKED DOWN MY DRIVEWAY PROCEEDED DOWN PUDDING STREET TO GET ON TACONIC PARKWAY WHILE DRIVE DOWN SINGLE LINE ROAD APPROACHED A CURVE GOING DOWN A GRADE TRIED TO SLOW DOWN FROM 40 MPH PEDAL WENT TO FLOOR I PUT TRUCK IN LOW GEAR AND WAS ABLE TO STOP USING PARKING BRAKE WHILE HOLDING RELEASE HANDLE TO BRING TO STOP AT BOTTOM OF GRADE. CRAWLED UNDER TRUCK BRAKE RUSTED THRU UNDER DRIVER ARE LOCATION ATTACHED TO FRAME RAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503615March 19, 2013
SERVICE BRAKES
TOTAL BRAKE FAILURE DUE TO BRAKELINES RUSTED OUT, HAD TO REPLACE ALL BRAKELINES. POWERPLANT COMPANY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503064March 14, 2013
SERVICE BRAKES
I WAS DRIVING MY 2002 SILVERADO ON A NARROW TWO LANE ROAD WITH A FEW STEEP GRADES AND MY BRAKES WENT TO THE FLOOR ON ONE OF THE DOWN GRADES. I PUMPED THE BRAKES BUT NOTHING HAPPENED. LUCKILY, I HAD ENOUGH TIME TO REACT AND USE THE EMERGENCY BRAKE TO GET STOPPED AT THE BOTTOM OF THE GRADE BEFORE RUNNING THROUGH THE STOP SIGN AT THE T INTERSECTION AND POSSIBLY OVER THE EMBANKMENT DIRECTLY ACROSS FROM ME. ONCE I GOT HOME I REALIZED THAT ALL THE LINES RUNNING ALONG THE FRAME TO THE ABS BOX WERE CORRODED AS WELL AS THE ONES GOING TO THE FRONT CALIPERS. ONCE I STARTED RESEARCHING THIS I FOUND OUT THAT IT WAS A KNOWN PROBLEM. ALSO, ONE THAT JUST ABOUT EVERONE THAT I KNOW WITH A SILVERADO AROUND THAT SAME YEAR HAS HAD. I'M JUST GLAD THAT MY WIFE OR MY 16 YEAR OLD STEP-DAUGHTER WASN'T DRIVING WHEN THIS HAPPENED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502235March 10, 2013
SERVICE BRAKES
WHILE EXITING FREEWAY, ON "OFF RAMP" REMOVED FOOT FROM GAS PEDAL TO START BRAKING AND PEDAL WENT TO FLOOR. LITERALLY STOPPED TWO (2) FEET FROM REAR OF ALREADY STOPPED CAR. UPON UNDERNEATH INSPECTION FOUND LEAKING BRAKE FLUID AT REAR, SEVERELY CORRODED BRAKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502129March 8, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT HE TOOK THE VEHICLE FOR AN OIL CHANGE AND THE MECHANIC ADVISED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501967March 7, 2013
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TWICE I HAVE HAD THE SPARE TIRE WINCH CABLE BREAK ON ME,IF THIS WAS TO HAPPEN IN HEAVY TRAFFIC OR HIGH SPEEDS IT COULD CAUSE SERIOUS INJURY OR DEATH,AND I WAS NEVER AWARE IT WAS GONE UNTIL I NEEDED THE SPARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501350March 5, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS APPLIED AND EXTENDED TO THE FLOOR WITHOUT ANY RESPONSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE AND HOSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 92,000. *TR UPDATED 05/10/13*LJ UPDATED 05/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501432March 5, 2013
ENGINE
I HAVE A BROKEN EXHAUST MANIFOLD BOLT WHICH IS ALL TOO COMMON ON ALL V-8 GM ENGINES ON THE SILVERADO SIERRA SERIES TRUCKS. THERE ARE OFTEN MULTIPLE BROKEN BOLTS MOST COMMONLY THE FRONT OR REAR BOLTS. THIS SHOULD BE UNDER RECALL BECAUSE IT CREATES EXHAUST LEAKS AND CATALYTIC CONVERTER FAILURE WHICH ADDS A SAFETY ISSUE AND FINANCIAL BURDEN BECAUSE IT IS A VERY EXPENSIVE AND LABOR INTENSIVE REPAIR. COMPLAINTS ARE ALL OVER THE INTERNET AND YOUTUBE. AS AN ASE MASTER AUTO AND TRUCK TECH I'VE REPAIRED DOZENS AND SEEN DOZENS MORE BEING IN A GOVERNMENT FLEET OPERATION. GM SHOULD CARRY THE FINANCIAL BURDEN TO REPAIR THESE VEHICLES NOT PUT THE BURDEN ON THE CONSUMER. PLEASE GET THE WORD OUT AND LETS GET GM TO PAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501721March 2, 2013
POWER TRAIN
ON FEB 21ST 2013 MY TRANSMISSION BROKE AND IT LOST 2ND, 4TH, AND REVERSE, BUT WAS STILL DRIVABLE. I TOOK IT TO A LOCAL INDEPENDENT TRANSMISSION SHOP AND THEY SAID IT WAS A WELL-KNOWN PROBLEM. AFTER DOING EXTENSIVE RESEARCH I FOUND THAT GM HAS KNOWN ABOUT THIS WEAK SUN GEAR SHELL SINCE AT LEAST 1998. THE PROBLEM IS THAT GM DIDN'T REMOVE THE FAULTY PARTS FROM THEIR INVENTORY, ALTHOUGH THEY UPDATED THE PART SOMETIME IN2000 GM MIXED THE NEW PARTS IN WITH THE OLD SO THAT THEIR STATISTICS WOULD SHOW THAT NOT ALL 4L60E TRANSMISSIONS FAILED. TRANSMISSION REBUILDERS SAY YOU CAN ONLY TELL THE FAULTY SHELL FROM THE UPDATED VERSION BY THE SERIAL NUMBER INSIDE THE FAULTY SUN GEAR SHELL. MANY ENGINEERING ACCOMPLISHMENTS IN TRANSMISSIONS HAVE BEEN MADE IN THE PAST TWO DECADES WITH MATERIALS AND LUBRICANTS. THERE IS ABSOLUTELY NO REASON FOR SUCH A MASSIVE GM TRANSMISSION FAILURE. WHAT MAKES IT SO BAD AFTER THE TEN DOLLAR PART FAILS GM CHARGES $3,000 FOR A REBUILT TRANSMISSION. IF THE FAULTY SUN GEAR SHELL WAS REPLACED BEFORE TOTAL FAILURE THE PRICE IS LESS THAN $1,000. I WATCHED AS MY TRANSMISSION WAS BEING REBUILT AND THERE WAS NO VISIBLE WEAR ON ANY OTHER PARTS. IT LOOKED LIKE BRAND NEW EXCEPT THIS FAULTY SUN GEAR SHELL. IF THIS PROBLEM IS SO WIDELY KNOWN FOR SO MANY YEARS THROUGHOUT THE INDUSTRY WHY WASNT THERE A FORCED RECALL? IF THERE WAS JUST ONE RELATED DEATH THE GOVERNMENT WOULD HAVE BEEN ALL OVER THIS, WHAT A SHAME. I FOR ONE WOULD LIKE SOME OF MY MONEY BACK, NOW KNOWING THAT GM FRAUDULENTLY COVERED UP THIS MASSIVE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500582February 27, 2013
SERVICE BRAKES
WHILE PERFORMING AN OIL CHANGE I NOTICED SEVERE BRAKE LINE CORROSION. THE TRUCK WAS IMMEDIATELY TAKEN TO MY LOCAL MECHANIC FOR INSPECTION AND IS NOW HAVING ALL BRAKE LINES REPLACED. THANKFULLY THE BRAKE LINES DID NOT FAIL WHILE I WAS DRIVING OR TOWING A TRAILER. I HAVE A 1989 CHEVY SILVERADO 2500 THAT HASN'T HAD CORROSION PROBLEMS LIKE THIS NEWER ONE. AFTER SOME GOOGLING I FOUND OUT THAT THERE IS AN INVESTIGATION IN TO THIS MATTER AND THAT MANY OWNERS HAVE HAD THEIR BRAKES FAIL WHILE DRIVING. THE NHTSA NEEDS TO STEP UP AND HOLD GM ACCOUNTABLE. SURE, IT WILL BE AN EXPENSIVE RECALL BUT IF GM DOES THE RIGHT THING IT WILL SHOW THAT THEY CARE ABOUT THE SAFETY OF AMERICANS AND WILL MAKE MANY BRAND-LOYAL CUSTOMERS HAPPY. THIS MATTER IS VERY SERIOUS, ESPECIALLY CONSIDERING WHAT THE MAJORITY OF THESE HD TRUCKS ARE USED FOR...HAULING, TOWING, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499974February 25, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE BRAKES FAILED AND THE CONTACT WAS UNABLE TO DECELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THAT THE BRAKE LINE HAD BLOWN. THE CONTACT WAS ALSO INFORMED THAT ALL THE BRAKE LINES APPEARED TO BE DECAYING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado