Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11639782January 30, 2025
UNKNOWN OR OTHER
The frame on my truck will not pass inspection do to the frame being unsafe to operate. Gm knows about their failing frames but won’t acknowledge. Like decorating my frame will repair the the missing metal on my frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638285January 24, 2025
FUEL SYSTEM, DIESEL, ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630237December 11, 2024
POWER TRAIN
Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629313December 6, 2024
UNKNOWN OR OTHER
FRAME RUST THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629044December 5, 2024
POWER TRAIN
Rear wheels lock up while driving. This happened several times and to get it to move again I had to unplug battery for 10 mins. This happened while driving at all speeds and it is so unsafe to drive that I do not feel comfortable driving the vehicle for my safety and the safety of others. I had it towed to the dealership, and they said transmission needed to be replaced and it was not under warranty. I called GM and they told me they could not help and to hire an attorney over some class action lawsuit. I just want my truck fixed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628109November 30, 2024
UNKNOWN OR OTHER
10s of thousands of these vehicles have the frame rotted thru and crack in the same location. it is unheard of that a frame would rot long before the body panels of the vehicle creating a nationwide road hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619520October 13, 2024
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I believe all the dealership did was dust/armor all my air bag compartment door. It still has a 2013 takata air bag installed which was deployed somehow causing a can of axe body spray to explode which caused the dash, seat, and wiring including the compartment to burn/melt totaling my truck. I could have been killed if I was sitting their.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11617391October 1, 2024
UNKNOWN OR OTHER
2013 Silverado LT 100k miles can't inspect due to frame rot state doesn't allow frame repairing keeps saying to repair the frame. I'm in a northern state with a failed frame costing. I just purchased this vehicle for 11,500 it's worth 15k until the company's negligence to fix the frame issues. Frame swap is upwards of 10k. If the frames were properly coated they wouldn't rot. Also warranty states if you use aftermarket undercoating the warranty is void. I haul a trailer for a living to have a truck with frame rot is unsafe but I have no options. Gpm needs to starts fixing this I've seen 2018s in the junk yard for this reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617256September 30, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
The frame of this vehicle is unsafely rusted out, this vehicle has low miles and frame should not have rusted out like it has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616558September 26, 2024
AIR BAGS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616297September 24, 2024
UNKNOWN OR OTHER
Just bought this truck 6 months ago and found out frame is rotted out. After further research it seems this is a very common issue and may be alot of these trucks on the road with people also not knowing this issue. 100% safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614354September 13, 2024
STRUCTURE:BODY, SUSPENSION
Main frame rails have rusted completely through on both sides. Inside by fuel tank. Many other GM owners have reported this issue online. Truck only has 136k and will not pass inspection. Known defect for the factory undercoating was dealer fixed three times prior to the 6 year warranty being expired. It was noted and fixed on the date of purchase in 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613750September 10, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while the vehicle was at the inspection station for a scheduled inspection, the contact was informed that there was corrosion on the sub frame of the vehicle. The contact was informed that the corrosion was behind the fuel tank. The vehicle was taken to an independent mechanic where the vehicle was plated and welded. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613523September 9, 2024
STRUCTURE
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact became aware of two holes in the frame rail near the fuel tank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612019September 1, 2024
ENGINE
Rocker arm on left (as you are facing engine from outside vehicle) back rear left is making a cherping noise when engine gets warmed up. Dealership & 2 separate mechanics say the cam shaft and lifters need replaced, or the whole engine should be replaced. Vehicle has 162500 miles on it. Noise started about a week after my last oil change on 6/11/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610369August 23, 2024
STRUCTURE:BODY
Due to a failure to properly prepare the frame (GM Service Bulletin 19-NA-255), the frame of my 2013 Chevrolet Silverado has rusted and cracked due to the extensive rusting. I was made aware of this issue by my mechanic while repairing another unrelated issue. Had I not taken my vehicle in for service, I may not have been made aware and the damage could have gotten detrimental to safely operate. My vehicle only has 122,109 miles on it. This rusting jeopardizes the entire structure of my vehicle and all of the components attached to the frame. GM is aware that this is an issue for model years 2011-2024 and has yet to recall the vehicles to remedy the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605907August 1, 2024
POWER TRAIN
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and was shaking abnormally while attempting to downshift. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601446July 12, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the vehicle had failed inspection due to two holes in the frame rail near the fuel tank. The contact was informed that the entire sub frame was rusted and needed to be replaced. The vehicle was taken to the dealer where it diagnosed that the sub frame needed to be replaced. The vehicle was taken to a certified mechanic and the sub frame was replaced. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a TSB with NHTSA ID Number: 10254236 (Structure). The failure mileage was 27,233.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600525July 9, 2024
UNKNOWN OR OTHER
Frame rusted just about in to !!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596291June 24, 2024
ENGINE, POWER TRAIN
I’m not completely aware of the issue but at about 68,000 miles my GM LC9 engine has started ticking. I know GM has been sued in the past for the failure of LC9 engine and wondered if I need to join the lawsuit or if there will be a recall issued?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado