Chevrolet Silverado Complaints (2010)

448 consumer complaints on file.

#11574939March 1, 2024
STRUCTURE:FRAME AND MEMBERS
The contact's friend owns a 2010 Chevrolet Silverado 1500. The contact stated while the vehicle was being serviced, the mechanic informed his friend that the area of the frame, where the gas tank was located was severely rusted and had fractured in half. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574050February 26, 2024
ELECTRICAL SYSTEM
The component unknown, I do not know what caused this to happen. The charging system suddenly drops and power to the truck is shutting off or losing power. The electric doors and dash lights, plus trailer frailer all occur and locks going up and down. Today on a major highway in Kansas City, All dash lights and indicators came on and then the truck started to stop in major traffic. I had to put the transmission in neutral and out of gear and try to keep from losing control of the truck as the were trying to lock up. I quickly shut of the ignition and then turned it back on. I put on a new alternator thinking that would fix the problem. Well 200 dollars later and two days later is when this major problem cause me almost to be in a serious accident. I usually get my service done at Cable Dahmer Chevrolet in Independence MO. I am beside myself, as I know of another owner that has the same year and his is now doing the same thing. Is this a serious problem that may have been going on in other similar vehicles, I would say so. Since I did not panic and made the truck keep going and stop it from locking up, what would be the safety factor of someone, who could not know what to do? No warning lights or nothing lit up just cruising along. No accident and have not had it access yet. I have yet to contact the Chevy dealer and yes it was a high risk concern. No one was hurt or injured, but could have been. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572807February 19, 2024
POWER TRAIN
Nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562642December 29, 2023
SUSPENSION, STEERING
Frame is rotting quickly and causing suspension issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560054December 14, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while having the vehicle inspected, the contact was informed that the vehicle had failed inspection due to excessive rust on the frame of the vehicle. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The failure mileage was 202,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557981December 1, 2023
STRUCTURE:BODY, SUSPENSION
Frame under truck bed totally rusted, cracked and broken in numerous locations. Gas Tank is hanging by a rusty thread! This problem should have been a recall. My $20k truck is now worth scrap value!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556878November 26, 2023
AIR BAGS
I went to get the Takata recall done. I made an appointment at the dealer, and I showed up. After spending several hours of my day, the dealer told me the airbag was on back order and they even asked me if I actually want to get it done. The dealer informed me my dash would be broken after they finished the job. I told them the airbag is dangerous and it needed to get done. They told me they would order it and call me when it arrived and that has never happened. I called the NHTSA hot line and there was no service. The fact is this should have been recalled on November 15, 2015, but the NHTSA let GM postpone the recall endangering the public for over 7 years. The fact is the NHTSA covers for GM like they did with the ignition switch, the GMT800 Brake lines and a bunch of other situations. The NHTSA reports are also full of lies and misinformation. I don’t blame GM for not doing the recall because they never planned on it. I blame the NHTSA for covering for them and helping companies like GM in hiding defects. Now even if I get the recall done the vehicle will have one of the squibs disconnected because that is part of the GM recall instructions. They actually tell the technician to cut 1/2 of the airbag wires. The fact is this will make the air bag weaker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549640October 12, 2023
AIR BAGS
The contact owns a 2010 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The local dealer-scheduled an appointment but cancelled it due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549090October 9, 2023
STRUCTURE:BODY, SUSPENSION
Frame rust on my 2010 Silverado 1500 LT. Rear cross member is rusting through, rear shock Mounts are rusting off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543927September 11, 2023
POWER TRAIN
General Motors USA produced several years of vehicles with a faulty transmission control module (TCM). From 2008-25 Chevrolet and GMC trucks with the 6.6L Duramax engine and Allison 1000 transmission all used the same TCM; part 24256861. This part has experienced a very high failure rate. GM has put out Service Bulletins acknowledging this issue and has not made a recall. Safety concerns with the TCM are related to overheating. I have a 2010 Chev Duramax 2500 with that TCM; on July 16, 2022 my truck was taken in for repairs due to the failure of the TCM. For 14 months the truck has been down due to no new parts available from GM and no parts being manufactured in 2022. This has been a substantial impact to me as a consumer. There is a need for new improved parts for this long-standing faulty TCM issue. The lack of recall on this TCM is subjecting consumers to risks of overheating the transmission system as well as incalculable down-time impacts related to personal and business owned trucks. This problem of the faulty TCM on my truck was confirmed by the local auto repair shop I use as well as the local Chevrolet dealership in Delta, CO. The TCM, will long known problems acknowledged by GM, needs to be on a recall for consumer protection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543583September 9, 2023
STRUCTURE:BODY
Frame is rusted beyond normal use and has spread to cross members
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542975September 6, 2023
SUSPENSION
Frame rusted through with potential of cracking while driving. Both sides of frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542127September 1, 2023
SUSPENSION
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while attempting to service the vehicle, he discovered corrosion throughout the entire suspension. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541811August 31, 2023
UNKNOWN OR OTHER
The frame rotted in the middle of the vehicle causing an unsafe situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539403August 18, 2023
UNKNOWN OR OTHER
Cracks in dash by passenger airbag and driver instrument cluster. Looks like it could be a hazard if vehicle is in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532313July 14, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed the contact that there was a crack in the frame near the fuel tank and that the frame needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527878June 20, 2023
AIR BAGS
VEHICLE HAS BEEN DISPOSED OF IN SCRAP YARD. THIS VEHCILE IS NO LONGER DRIVABLE OR IN USE. PLEASE REMOVED FROM YOU RECORDS AND STOP SENDING MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504573January 30, 2023
UNKNOWN OR OTHER
Dash near airbag is cracking. Common issue with GM vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501737January 14, 2023
AIR BAGS, SEAT BELTS
To whom this may concern,my safe belt and air bags light come on,please HELP!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495979December 4, 2022
UNKNOWN OR OTHER, POWER TRAIN, VEHICLE SPEED CONTROL
I got a code p2138 Throttle/Pedal Position Sensor/Switch. Upon doing my own research on this code I found out it is a manufacture defect. And they are aware this is caused because the manufacturer did not seal the antenna correctly so water gets in and damages wires and sensors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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