Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11449552January 31, 2022
FUEL/PROPULSION SYSTEM
Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty issue. I would agree that is not the responsibility of Chevrolet and I authorized them to make the repairs. They did what you would normally expect with the exception of one thing. They came back and said they had to replace the fuel transfer line between the fuel tanks. Said it was kinked. I questioned how water in the fuel could cause that to happen but they said the contamination was the root cause and I had to pay to fix that as well. I requested a sample of the contamination and all parts replaced. That charge was included on the invoice and I paid it. There are other issues with the quality of the service which included returning the next day because the water contamination light came on again. They had to bleed the newly installed fuel filter there in the parking lot and the light went off. When I got home and inspected the replaced parts, I found that the fuel transfer line not only was kinked, but also ruptured. I just retired from an OEM as a quality specialist, and many of my parts were safety critical. I would be willing to bet that the Tier 1 supplier does not have a ruptured fuel line ranked very high on their FEMA plan due to the probability of water causing a kink little on a rupture, but according to the Chevrolet technician that was the root cause, so they own it. I called Chevrolet corporate and informed them of my plan to report this incident. They opened an incident report, but failed to take any action to address my concerns. You will find when you check the dealers repairs to this vehicle, it has had several issues related to fuel problems. Due to space limitations on this page, I cannot tell you the whole story. Contact me and I can explain furthe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448113January 19, 2022
SERVICE BRAKES
Braking ability significantly decreases when in reverse and also sometimes when traveling at very low speeds like pulling into the driveway or into a parking spot. The brake will be fully applied, and vehicle will continue to move. This can cause a very dangerous collision and potentially cause death or serious injury to the vehicle passengers and/or passengers of vehicles encountered. The 'service brake assist' indicator will light up on the dash at times, other times there is no warning light when it happens. I bought this vehicle a little less than 30 days ago (on 12/20/2021) and have had this happen to me multiple times. I have not had it to the dealer yet, but have an appointment set to have it looked at. My father (a diesel mechanic) seems to think it is due to vacuum loss of the brakes. The vehicle can be available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447419January 13, 2022
ENGINE
Radiator leaking coolant from the driver side. Vehicle has only 80,000 miles. A/C condenser also leaking driver side crack in condenser. Known issue by Chevy and no recalls have been made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446725January 8, 2022
SERVICE BRAKES
At lower speeds the brake pedal become stiff making it extremely difficult to stop. Sometimes the antilock breaks will kick in to help, but sometimes that doesn't even stop the truck. On several occasions I have nearly hit other cars because the brakes fail to engage. On one occasion when parking in a multi story parking garage, the truck almost plowed through the side barrier because it wouldn't stop. The brakes also fail when going in reverse at low speeds. It appears that the brake assist vacuum pump is failing as has been reported by a number of other complaints. The brake pads and rotors are all in good shape and the truck has only 68,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446247January 4, 2022
FUEL/PROPULSION SYSTEM
The fuel filler injection port retaining clip became overly worn down & broke with minimal use, thus not holding the fuel spout in its proper place causing it to malfunction. No warning lights. Fuel spout is very loose & could come loose & cause disasters from: personnel injury/death, inhalation from toxic fumes, environmental disasters, etc. The fuel tank was completely replaced in 2016 right after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446036January 3, 2022
SERVICE BRAKES
While driving slowly in parking lot, lost braking. I had minimal braking for the next 5 minutes. Message on dashboard said SERVICE BRAKE ASSIST. Which indicates a problem with the brake boost assist system. Further investigation indicates a re-programing of the braking software may be needed. i would like to see this issue of re-programing the braking software a re-call on my 2106 truck. Ref: NHTSA - 19V645 & 20V603
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445307December 28, 2021
SERVICE BRAKES
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH from a complete stop, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond, causing a 3 feet delay in stopping distance. The brake assist warning light illuminated. The contact stated that the failure had been reoccurring while driving and whenever he would depress the brake pedal several times. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444610December 21, 2021
UNKNOWN OR OTHER
I was driving down the road when it sounded like a firearm was discharged in the cab of my truck . I look in the rear view mirror and see the driver's side of the rear window has blown outward. It is a headed glass and the heater, for the glass, was on at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443846December 15, 2021
SERVICE BRAKES
Loss of brakes at low speeds, may require pumping of brakes. Had an update performed and thought bit was corrected. Have experienced it 4 or 5 times since. Vehicle continues to roll a few feet before stopping. Corrects itself after restart of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443741December 14, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at 10 MPH, the brakes intermittently failed, and the brake pedal was stiff. The vehicle was taken to an independent mechanic. The independent mechanic did not diagnose or repair the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443651December 13, 2021
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11443447December 11, 2021
STEERING
Steering wheel has become very sloppy and there is a large “gap” when turning left or right. Truck wanders left/right and hard to keep straight. It used to be very precise. Now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. Had it aligned and dealer said all components were good. Out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. Stated very common with this truck along with needing frequent realignments, all related to new electric steering system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443311December 10, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Failure of the HMI caused a flickering screen during driving operations with warnings and cautions constantly flashing making it very difficult to concentrate on the road conditions and traffic. Parking the vehicle using the back up camera was also affected making it impossible to see approaching objects from the rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442848December 6, 2021
SERVICE BRAKES
I have a hard brake pedal at low or idle speeds. First noticed it while trying to park in a parking deck while on vacation. I almost ran into the wall. I looked online for the cause and noticed there is a recall for this issue for our year truck. I contacted the closest dealer but they informed me that my vin number did not pull up the recall. We have a "Texas" edition. I'm wondering if this edition has the same vacuum brake assist pump being recalled but has not been reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440314November 13, 2021
VISIBILITY/WIPER
While sitting in a parking lot with the rear defrost on, the rear window shattered. There were no visible impact marks. My child was covered in small glass shards. I drove home and will be contacting my insurance company shortly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440019November 10, 2021
SERVICE BRAKES
Hard brakes. If I press on the brake peddle 2-3 times while making a stop the peddle becomes stiff and difficult. ABS kicks in. Truck was taken into the servicing dealership under the recall but was told there was no problem. It has continued ever since. So is this still under the recall or am I on my own?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439366November 4, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH, the rear windshield exploded without warning. The vehicle was not taken to a local mechanic. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 43,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438186October 26, 2021
SERVICE BRAKES, POWER TRAIN
I have a 2016 chevy silveradi 1550 LT crew cab when you r driving and apply the brakes they get soft and it's hard to stop and gonna cause a accident the brakes go like into anti lock system and hard to come to a stop .already replaced brakes and rotors no help .and the transmission in the truck is slipping and had all service done now in garage cause the torque convertor is going machenic said cause of the cheap material gm is using this is a big health concern .and makes your rpm go up and get like the tranny is slipping no early sign just boom stuck along the highway .transmission only has 98000 on it .something needs to b done about this before alot of people get hurt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436323October 11, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436112October 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have a 2016 Silverado which was purchased new, the vehicle has now 35K miles. Recently the radio display which contains the intelink and other adaptive controls began randomly going through multiple screens on my dashboard, and touch screen radio screen including digital speedometer turning off and going to random music stations, the radio flickering as if searching for different signals , and going through different screens, blue tooth, ac, radio volume going extremely loud, driver info screen going blank , etc... causing a horrible distraction , and will not turn off a search on the internet shows multiple GM vehicles for the years 2016-2020 with the same problem I have contacted local dealer who states car is not under warranty anymore. This is definitely a safety issue on this vehicle and I would like to report this to the NHTSI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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