Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10607019June 30, 2014
ENGINE
I HAVE THE CASTECH HEADS ON MY TRUCK THAT ARE KNOWN FOR GETTING CRACKS IN THEM AND LEAKING ANITIFREEZE INTO THE ENGINE. THE WAY IT SOUNDS THERE SHOULD OF BEEN A RECALL ON THESE HEADS, THIS ISN'T A NORMAL WEAR AND TEAR DEAL. WHY SHOULD THE CONSUMER PAY FOR THE COST OF REPLACING SOMETHING THAT OBVIOUSLY IS A MANUFACTURER DEFECT SINCE MORE THAN JUST ONE PERSON IS COMPLAINING. IT SEEMS LIKE ALSO THAT GM HAS HELPED A FEW PEOPLE AND THEN TOLD OTHERS THAT THEY CAN'T HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606816June 29, 2014
SERVICE BRAKES
COMING DOWN ROUTE 55 IN LAGRANGEVILLE NY, STEPPED ON BRAKES, TO TURN INTO STEWARTS SHOP,THEY WENT TO THE FLOOR,LUCILY NO CARS IN FRONT OF ME WAS ABLE TO USE EMERGENCY BRAKE TO SLOW DOWN. MY HOME WAS APPROX 3MILES AWAY. USED LOWGEAR, AND PUT IT INTO 4 WHEEL DRIVE LOW TO GET IT HOME. HAD I TTOWED TO MONROE MUFFLER SHOP. STEEL BRAKE LINES RUSTED OUT, HAD FRONT BRAKE LINES REPLACED. JUNE 6, 2014 BRAKE LINE OVER REAR AXLE FAILED AND LOST BRAKES AGAIN.ALSO DUE TO RUSTED LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606671June 28, 2014
SERVICE BRAKES
RUSTED BRAKE LINE RUPTURE, 20 MPH. NO WARNING SIGN, BRAKE PEDAL WENT TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606549June 27, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKE LINES WERE COMPLETLY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606057June 25, 2014
SERVICE BRAKES
RUSTED OUT STEEL BRAKE LINES. LOST BRAKES HAD TO BE TOWED TO REPAIR SHOP. LUCKY I DID NOT CRASH INTO ANYONE. CHEVROLET DEALER DOES NOT WANT TO HEAR ANY OF IT THEY SAY THE TRUCK IS TEN YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605571June 24, 2014
SERVICE BRAKES
THE BRAKES HAVE STOPPED WORKING ON THIS VEHICLE, WHICH IS NOT PARTICULARLY UNEXPECTED GIVEN THE VEHICLE HAS 155,000 MILES. HOWEVER WHEN WE TRIED TO PURCHASE NEW PARTS WE WERE ADVISED THAT GENERAL MOTORS NO LONGER SUPPORTS OR MANUFACTURES THE NECESSARY PARTS ( ROTORS,PUMPS, ETC) FOR THE YEAR OF VEHICLE. HOW CAN THEY SIMPLY STOP MAKING PARTS FOR A VEHICLE THAT IS JUST 10 YEARS OLD? WE WERE TOLD TO GO TO A SCRAP YARD AND SEE IF WE COULD SCROUNGE THE NECESSARY PARTS THERE ! SHOULD THEY NOT BE REQUIRED TO SUPPORT ANY VEHICLE THEY MANUFACTURE? AND NOT SIMPLY DECIDE NOT TO MAKE PARTS ANY LONGER BECAUSE IT MAY NOT BE PROFITABLE? WHAT IS GOING ON AT GM? WHAT ELSE DON'T WE KNOW ABOUT THEIR BUSINESS PRACTICES ON TOP OF THE OTHER GM SCANDALS THAT WE SEE LATELY, LEADING TO DEATH AND MAYHEM FOR INNOCENT CAR OWNERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605379June 23, 2014
ENGINE
THE CHECK ENGINE LIGHT CAME ON THE FIRST TIME I WAS ACCELERATING GOING UP A MOUNTAIN HIGHWAY ; IT WAS NOT A VERY STEEP GRADE BUT THE CRUISE CONTROL WAS NOT WORTH USING. THE ENGINE IS A V-8. I HAD IT LOOKED AT A DEALERSHIP . THEY FOUND NOTHING AND COULD NOT GET THE LIGHT TO COME BACK ON. AFTER A FEW DAYS IT WAS BACK ON. THE CHECK ENGINE LIGHT WOULD GO OUT OVER NIGHT BECAUSE IT WAS NOT ON WHEN I STARTED DRIVING TO WORK AND THEN AFTER A WHILE IT WOULD COME ON. I HAVE CHANGED OIL , AIR FILTERS AND HAD MECHANICS CLEAN THE SENSOR. IT WILL GO OUT FOR A FEW MILES AND THEN COME BACK ON. ONCE IT HAS STARTED COMING ON AFTER A FEW MILES IT WILL COME AS SOON AS I START THE ENGINE EVERY TIME. AS I HAVE DRIVEN THE TRUCK NOW FOR 109,000 + MILES THE LIGHT STAYS ON. IT DOES NOT SEEM TO MEAN ANYTHING BUT, I ALWAYS WONDER IN THE BACK OF MY MIND..."IS THIS THE TIME THAT THE CHECK ENGINE LIGHT REALLY IS WARNING ME?" I HAVE READ ON SOME WEBSITES THAT THIS IS A COMMON THING FOR THE 2004 1500 SILVERADO BUT THAT CHEVROLET CHARGES $1,000 + TO FIX IT. THIS IS THE ONLY COMPLAINT I HAVE ABOUT MY 2004 CHEVY SILVERADO. THIS IS MY 6TH CHEVY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605432June 23, 2014
AIR BAGS
THE AIRBAG WARNING LIGHT HAS COME ON FOR NO APPARENT REASON. THE GMC DEALERSHIP HAS STATED THAT THERE IS NO RECALL ASSOCIATED WITH THIS DEFECT, BUT SHOULDN'T A SAFETY ITEM LIKE YOUR AIRBAG WARNING LIGHT COMING ON BE COVERED UNDER A LIFETIME WARRANTY? JUST DOESN'T MAKE SENSE THAT THIS CRITICAL SAFETY FEATURE ON ALL NEWER VEHICLES SHOULD BE COVERED. SO DOES IT MEAN THE AIRBAGS WILL NOT DEPLOY IF I'M IN AN ACCIDENT, OR IS IT JUST A MALFUNCTIONING DASHBOARD WARNING LIGHT THAT HAS COME ON? I KNOW MY MODEL TRUCK IS OLDER (2004) BUT SOMETHING LIKE THIS I SHOULD THINK WOULD BE COVERED. HAVE THERE BEEN MANY COMPLAINTS WITH THIS HAPPENING IN CHEVY TRUCKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604393June 18, 2014
SERVICE BRAKES
WHILE IN TRAFFIC I PUSHED MY BRAKE PEDAL DOWN HARD TO STOP AND IT WENT TO THE FLOOR. SOME BRAKING RESISTANCE WAS FELT BY THE VEHICLE BUT I STILL HIT THE CAR IN FRONT OF ME. THERE WAS ONLY A MINOR SCRATCH ON THE CAR I HIT BECAUSE I ALSO HIT THE PARKING BRAKE ONE THE BRAKE PEDAL DIDN'T DO ANYTHING. THERE WAS NO WARNING LIGHT TO INDICATE A PROBLEM BUT WHEN I PULLED OFF THE ROAD THE BRAKE LINE GOING TO THE REAR BRAKES WAS SQUIRTING FLUID. ALL OF THE BRAKE LINES ON THE CAR SHOWED HEAVY SIGNS OF RUST. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10598457June 16, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
EVERYTIME I DRIVE ON THE INTERSTATE MY SPEEDOMETER READS THE WRONG SPEED, OR QUITS WORKING ENTIRELY. THE TACHOMETER DOES NOT EVEN WORK AT ALL. SPEEDOMETER READS WRONG IN WINTER TIME, FREEZES AFTER I HIT A BUMP IN THE ROAD. USUALLY REQUIRING ME TO TURN OFF THE ENGINE TO RESET IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598664June 16, 2014
SERVICE BRAKES
WIFE WAS DRIVING MY 2004 CHEVY SILVERADO WITH 89764 MILES WHEN SHE WAS COMING TO A STOP THE BRAKE PEDAL WENT RIGHT TO THE FLOOR SHE WENT INTO OTHER LANE TO AVOID HITTING THE CAR IN FRONT OF HER. THE STEEL BRAKE LINE BY THE GAS TANK HAD RUPTURED. SEEMS LIKE THIS IS A COMMON THING ON THESE TRUCKS HOWEVER CHEVROLET WON'T EVEN ACKNOWLEDGE THAT THERE IS AN ISSUE UNTIL SOMEONE DIES. I HAVE BEEN A LOYAL GM GUY FOR 32 YEARS UNLESS THEY ACKNOWLEDGE THIS PROBLEM AND OFFER SOME KIND OF REPAIR "I WILL NEVER BUY FROM GM AGAIN" AND I WILL ADVISE EVERYONE I KNOW TO DO THE SAME. HOWEVER I DON'T THINK THEY REALLY CARE THEY WILL JUST GET MORE MONEY FROM THE GOVERNMENT WHEN THEY CAN'T SELL CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598407June 15, 2014
SERVICE BRAKES
I WAS DRIVING DOWN MY HILL WHEN MY BRAKE PEDAL UNEXPECTEDLY WENT TO THE FLOOR. I COASTED THE REST OF THE WAY DOWN THE HILL IN LOW (AUTOMATIC TRANS) AND TURNED AROUND AND COASTED BACK INTO MY DRIVEWAY WHERE I COULD CHECK IT OUT. MY REAR MAIN BRAKE LINE WAS RUSTED IN TWO AND THE OTHERS WERE COMPLETELY CORRODED. THE METAL ON MY EXHAUST HAS NO RUST AFTER ALL OF THESE MILES BUT THE BRAKE LINES ARE OBVIOUSLY MADE OF A FAR CHEAPER METAL. I READ A LOT OF ARTICLES WHERE THIS IS A HUGE PROBLEM WITH THESE TRUCKS FROM 1999 TO 2003. GM, OLD OR NEW NEEDS TO ACCEPT RESPONSIBILITY AND RECALL THESE CHEAP BRAKES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597506June 10, 2014
SERVICE BRAKES
THE TRUCK'S BRAKES UNEXPECTEDLY FAILED WHILE ATTEMPTING TO TAKE AN EXIT RAMP FROM A MAJOR HIGHWAY ONTO CITY STREETS. THE BRAKE LINES FROM MASTER CYLINDER TO THE REAR AND FRONT BRAKES WERE ALL CORRODED WITH BRAKE FLUID GUSHING FROM THE SYSTEM WITH EACH PEDAL DEPRESSION. THIS WAS A SERIOUS LIFE-THREATENING EVENT. WE WERE TRAVELING WITH OUR FAMILY IN THE TRUCK AT THE HIGHWAY SPEED OF 65 MPH WHEN THE INCIDENT OCCURRED. IF IT HAD BEEN DAYLIGHT HOURS WITH MORE TRAFFIC, WE COULD QUITE EASILY HIT ANOTHER VEHICLE AS THE TRUCK'S STOPPING CAPABILITY BECAME NON-EXISTENT. WE'VE PAID MORE THAN $2000.00 TO HAVE ALL THE LINES, HOSES, BLEEDERS, FITTINGS REPLACED. EVERY PIECE OF TUBING WAS CORRODED. THIS SHOULD NOT HAVE OCCURRED IN A VEHICLE WITH ONLY 53K MILES ON IT. PLEASE INVESTIGATE, AND IF REIMBURSEMENT IS POSSIBLE WE WOULD APPRECIATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597513June 10, 2014
ELECTRICAL SYSTEM
THE TRUCK'S INSTRUMENT PANEL FAILED. WITH THE EXCEPTION OF THE SPEEDOMETER, ALL THE GAUGES FAILED TO SHOW ACCURATE READINGS. THE ISSUE BEGAN AS A SPORADIC CONDITION. THE PANEL WOULD WORK SOME DAYS AND THEN NOT WORK ON OTHERS. IN ADDITION, WE EXPERIENCED THE SITUATION WHERE THE ENTIRE PANEL, INCLUDING ALL DASH LIGHTING AND DIGITAL DISPLAYS HAVE GONE OUT FOR DAYS AT A TIME. AS OF DECEMBER 2013, THE MAIN GAUGES ARE COMPLETELY INOPERABLE. WE ONLY HAVE THE WORKING SPEEDOMETER, NO OTHER GAUGES. WE PURCHASED THIS TRUCK NEW AND KEPT IT WELL MAINTAINED. THIS PROBLEM SHOULD NOT OCCUR UNDER NORMAL CONDITIONS. PLEASE RESEARCH AND ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597514June 10, 2014
STEERING, SERVICE BRAKES, HYDRAULIC
TOOK THE TRUCK TO THE CHEVY DEALERSHIP FOR PULSATING BRAKES AND A WEIRD 'CLUNKING' NOISE/FEEL IN THE STEERING WHEN CORNERING. THEY REPLACED THE ROTOR ASSEMBLY, BUT NEVER LOCATED THE CAUSE OF THE STEERING ISSUE. THIS ISSUE HAS CONTINUED TO THIS DAY. LAST WEEK I MET ANOTHER CHEVY SILVERADO OWNER WHO HAD EXPERIENCED THE SAME PROBLEM AND HAD RECEIVED A RECALL ON THIS ISSUE. I'VE NEVER BEEN NOTIFIED NOR HAVE I SEEN THE BULLETIN ON THIS SITE (HE RECOMMENDED THIS SITE TO OBTAIN THE DATA). HIS VEHICLE WAS THE SAME MAKE & MODEL, BUT ONE YEAR OLDER (MINE IS A 2004). THIS 'CLUNKING' NOISE/FEEL IS CONSISTENT WHEN TURNING CORNERS IN EITHER DIRECTION. IT EFFECTS THE PERFORMANCE FEEL OF THE VEHICLE. AND LEAVES US WONDERING IF THE STEERING BOX IS ABOUT TO FALL APART AT ANY MOMENT. PLEASE ADVISE IF RECALL HAS IN FACT BEEN ISSUED FOR THIS MAKE & MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596861June 7, 2014
ENGINE
ANTI-FREEZE ALWAYS LOW, BUT NO SIGNS OF LEAKAGE. DUE TO BAD HEADS ON VEHICLE CAUSING COOLANT TO ENTER THE ENGINE CAUSING SLUG DAMAGE, WHICH DESTROYED THE VALVES. THIS IS NOT A WEAR AND TEAR PROBLEM. THIS IS A MANUFACTURER ISSUE THAT THEY NEED TO TAKE CARE OF. GM KNEW THAT THEIR MANUFACTURER OF THE HEADS KNEW IT WAS AN ISSUE AND POSTED A BULLETIN, BUT REFUSES TO FIX THE ISSUE AND RESULTING IN US TAKING IT TO A DEALERSHIP TO FIND OUT THE ENGINE NEEDS TO BE REPLACED. CONTACTED GM, ON JUNE 7, 2014 AFTER GETTING THE CAR BACK FROM THE DEALERSHIP, TO HELP WITH THE REPLACEMENT COSTS AND GOT NO HELP WHATSOEVER DUE TO AGE OF VEHICLE WITH LESS THAN 100,000 MILES. I EVEN ASKED IF THEY WOULD PAY FOR THE ENGINE IF I PAID FOR THE LABOR TO HAVE IT INSTALLED. THEY REFUSED. PLEASE GM OWN UP TO YOUR RESPONSIBILITIES, STAND BY YOUR PRODUCT, AND FIX THE ISSUES AT HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596651June 6, 2014
SERVICE BRAKES
WHILE APPLYING MODERATE BRAKE PRESSURE IN HEAVY MORNING TRAFFIC ON CLEAN DRY PAVEMENT, THE BRAKE PEDAL COLLAPSED TO THE FLOOR, FOLLOWED BY REAR BRAKE LOCK-UP. I SWERVED TO AVOID A COLLISION. I WAS FORCED TO USE THE PARKING BRAKE TO MOVE TO SAFETY. INSPECTION REVEALED A METAL BRAKE LINE FAILURE. IN FACT, ALL BRAKE LINES WERE SEVERELY RUSTED. I THOUGHT THIS WAS HIGHLY UNUSUAL. HOWEVER ONE WORK COLLEAGUE AND ONE NEIGHBOR IMMEDIATELY REVEALED THAT THEY HAD SUFFERED THE SAME FAILURE ON OTHER GM TRUCKS OF THAT AGE. MY MECHANIC REPORTED DOING SEVERAL DOZEN BRAKE LINE REPLACEMENTS ON GM TRUCKS IN THE 2000 TO 2006 ERA. SURELY THIS IS A MAJOR CLASS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596457June 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE PASSENGER SUSTAINED A BRUISED KNEE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 8/12/14*CN UPDATED 8/30/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596470June 5, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL GUAGE, ODOMETER, PRESSURE AND THE HIGH/ LOW BEAM INDICATORS FAILED TO DISPLAY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 08/18/14*LJ UPDATED 09/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595519June 2, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REDUCED ENGINE POWER WARNING MESSAGE ILLUMINATED AS THE VEHICLE DECELERATED TO 15 MPH. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY THROUGH OUT THE YEARS AND THE DEALER REPLACED THE ELECTRICAL HARNESS, THE THROTTLE GROUNDING WIRE, THROTTLE BODY AND THE FUEL CAP, BUT TO NO AVAIL. THE DEALER COULD NOT DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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