Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10521687June 25, 2013
SERVICE BRAKES
I WAS COMING TO A NORMAL STOP AT THE TRAFFIC LIGHT, I WAS SLOWING DOWN NORMALLY THEN BEGAN TO PRESS THE BRAKE PEDAL. ABOUT HALF-WAY OF PEDAL TRAVEL, THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY DOWN WITH NO RESISTANCE AND I COULD NOT STOP MY CHEVY SILVERADO 2002. I HAD TO SUDDENLY VEER INTO THE NEXT LANE TO AVOID HITTING THE CAR THAT WAS IN FRONT OF ME THAT ALREADY HAD STOPPED AT THE TRAFFIC LIGHT. I THEN HAD TO QUICKLY SHIFT DOWN THROUGH THE GEARS TO GET THE TRUCK TO SLOW DOWN, THEN AFTER THE TRUCK HAD SLOWED DOWN A LOT, I SHIFTED INTO PARK TO FORCE THE TRUCK TO COME TO A STOP. AFTER I WAS ABLE TO SLOWLY PULL INTO A PARKING LOT AND STOP THE TRUCK, I EXISTED THE TRUCK AND LOOKED UNDERNEATH THE WHEELS AND SAW BRAKE FLUID SPRAYED ALL OVER THE DRIVERSIDE FRONT WHEEL WELL. THE BRAKE LINE HAD BURST. I TOOK IT TO THE MECHANIC TO FIX IT AND HE CONFIRMED THAT THE BRAKE LINE HAD BURST. HE ALSO INSPECTED THE BRAKE LINES FOR THE OTHER THREE WHEELS AND RECOMMENDED ALL OF THEM GET REPLACED. AFTER DOING SOME RESEARCH, I HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE CHEVY SILVERADO GMT800 TRUCKS FROM MODEL YEARS 1999 AND UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521744June 25, 2013
SERVICE BRAKES
WENT TO STOP FOR A RED LIGHT AND THE DRIVE SIDE REAR BRAKE LINE BLEW,I WENT THROUGH THE INTERSECTION WITH NO BRAKES. THAT WAS A THRILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521758June 25, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WERE APPLIED AND THE ANTI LOCK BRAKE SYSTEM ENGAGED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 93,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520986June 21, 2013
ENGINE AND ENGINE COOLING
RECENTLY TOOK CAR FOR BALANCING AND ROTATION AT NTB. THEY SAW OIL DIP WAS DRY AND WAS LOW OIL LEVEL. TOOK IT BACK TO SHOP WHO DID OIL CHANGE ONE MONTH AGO. THEY SAID OIL IS VAPORIZING. I DIDN'T UNDERSTAND HOW. TECH SHOWED ME BLACK SLUGGISH INSIDE TAIL PIPE SAYING THAT COULD BE BAD CATALYTIC CONVERTER AND IT COULD HAVE CAUSED BECAUSE OF OIL BURNING INSIDE EXHAUST. I RESEARCHED ONLINE ABOUT THIS ISSUE AND DID FIND OUT THAT ALL GM & CHEVY OWNER HAVING THIS ISSUE WITH V8 ENGINE ON ANY LITER. SHOP REPLACED KNOCK SENSOR TWICE BUT STILL SERVICE ENGINE LIGHT CAME BACK ON. IT IS VERY EXPENSIVE REPAIR COST TO REPLACE BROKEN BOLTS ON MANIFOLD. I HOPE MANUFACTURE WILL FIX THIS ISSUE AS SOON AS POSSIBLE SO THAT CONSUMER DON'T HAVE TO GO THROUGH NOT PASSING STATE INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520966June 20, 2013
SERVICE BRAKES
BRAKES FAILED SUDDENLY. WE WERE LUCKY THAT WE WERE ONLY GOING ABOUT 20 MPH. BRAKE LIGHT DID NOT COME ON AND STILL DOES NOT SHOW A PROBLEM. RUSTED BRAKE LINE RUPTURED AND BRAKE FLUID COMES OUT WHEN THE BRAKES ARE APPLIED. I JUST SOLD A TOYOTA 1995 4WD THAT HAS BEEN EXPOSED TO THE SAME ENVIRONMENT AND THERE IS VERY LITTLE RUST COMPARED TO THE CHEVROLET. IT LOOKS LIKE TO ME THAT ALL THE LINES SHOULD BE REPLACED. I HAVE NOT YET HAD IT REPAIRED. THIS COULD HAVE CAUSE A VERY BAD ACCIDENT. WE ARE NOT DRIVING UNTIL IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520221June 17, 2013
SERVICE BRAKES
THE EMERGENCY BRAKES HAVE NEVER WORKED, THE PEDAL GOES TO THE FLOOR AND WILL NOT HOLD THE TRUCK. I HAVE A 4 WHEEL DRIVE WITH AN AUTOMATIC TRANSMISSION. WHEN ON AN INCLINE IN PARK THE TRUCK WILL SOMETIMES START TO ROLL DOWN HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520223June 17, 2013
SERVICE BRAKES
SOMETIMES WHEN I APPLY THE BRAKES AT LOW SPEED 5 -10 MPH ON DRY PAVEMENT THE ABS WILL START TO CYCLE MAKING THE STOPPING DISTANCE EXTREMELY LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519823June 14, 2013
SERVICE BRAKES
WHILE BLEEDING BRAKE SYSTEM AFTER CHANGING REAR CALIPERS FOUND A RUPTURE IN THE BRAKE LINE ON THE FRAME BY THE FRONT TIRE. THE LINE WAS COMPLETELY RUSTED AND FAILED. LUCKILY IN THE DRIVEWAY AND NOT THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516198June 11, 2013
SERVICE BRAKES
VEHICLE WAS TOWING TRAILER IN HAYFIELD AND BRAKES WENT OUT. THE VEHICLE WAS IN 4 WHEEL DRIVE LOW AND IN 1ST GEAR. MY HUSBAND GOT IT BACK TO THE BARN WHICH WAS ABOUT 1/4 MILE AWAY AND THEN IT HAD TOTAL BRAKE FAILURE. THE BRAKE LIGHT NEVER CAME ON AND OUR BRAKES WERE NOT OLD. WE FOUND A LEAK IN OUR MAIN BRAKE LINE AND MY HUSBAND PINCHED THE LINE OFF SO WE WOULD HAVE SOME FRONT BRAKE SO WE COULD GET THE TRUCK HOME SO WE COULD WORK ON IT. HE REMOVED THE LINE AND IT WAS SO BADLY RUSTED, THAT IT HAD GOTTEN 3 MAJOR HOLES IN THE LINE AND WE DID HAVE MAJOR BRAKE FAILURE. THE LINE IS WAS VERY RUSTY IN SEVERAL PLACES, BUT THE WORST IS WHERE THE CAB AND BED COME TOGETHER. UPON RESEARCHING WE HAVE FOUND THAT THIS MODEL HAS A PROBLEM WITH THE LINE RUSTING AND CAUSING BRAKE FAILURE. WE REGULARLY HAUL HORSES TO HORSE SHOWS AND HAUL OTHER HEAVY LOADS ON THE ROAD. I CAN ONLY IMAGINE WHAT MIGHT HAVE HAPPENED HAD WE BEEN ON A MAJOR HIGHWAY AND THIS HAPPENED. WE BOUGHT OUR TRUCK NEW AND MAINTAIN IT WELL. WE HAVE NEVER HAD LINES RUST ON ANYTHING LIKE THIS AND NEVER HAD COMPLETE BRAKE FAILURE. WE FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IT IS VERY EXPENSIVE REPAIR, BUT IT IS SERIOUS. WE MAKE SURE WE HAVE SEAT BELTS, AIR BAGS, EMISSIONS ARE LOW AND I FEEL THAT BRAKE LINES SHOULD BE MADE OUT OF A MATERIAL THAT WILL NOT RUST OUT AND CAUSE A MAJOR FAILURE. THIS HAPPENED SO FAST - WE HAD BRAKE AND THEN WE DIDN'T HAVE BRAKE. I THANK GOD THAT WE WERE IN THE HAYFIELD. WE HAVE TALKED TO SEVERAL PEOPLE THAT HAVE HAD THIS HAPPEN AND WE ALSO TALKED TO A REPAIR SHOP THAT SAID HE HAD A LOT OF THESE COME INTO HIS SHOP ALSO. WE JUST WANT THIS MADE KNOWN AND IT SHOULD BE A RECALL, BUT ALSO A WAKE UP CALL TO USE BETTER MATERIALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515628June 7, 2013
SERVICE BRAKES
I HAD TRAVELED APPROXIMATELY 1/2 MILE FROM MY HOUSE WHEN I APPLIED THE BRAKES TO SLOW DOWN. THE PEDAL HAD BARELY ANY PRESSURE AS I APPLIED THE BRAKE, FORTUNATELY I HAD A LITTLE BIT OF PRESSURE AND I WAS ABLE TO BRING THE VEHICLE TO A STOP, BY A COMBINATION OF DOWNSHIFTING AND USING WHAT LITTLE BRAKES THAT I HAD LEFT. THE BRAKE WARNING LIGHT ON THE PANEL CAME ON AT THAT TIME. THE VEHICLE WAS TAKEN TO A LOCAL SHOP TO HAVE THE PROBLEM CHECKED OUT. I WAS TOLD THAT MY BRAKE LINES WERE COMPLETELY RUSTED OUT AND THAT THEY ALL HAD TO BE REPLACED. I WAS APPROXIMATELY 1/8 OF A MILE FROM MY ENTRANCE TO THE HIGHWAY, AND I WAS FORTUNATE THAT THIS HAPPENED BEFORE I GOT ON THE HIGHWAY. I WOULD HAVE BEEN IN CONGESTED MORNING TRAFFIC TRAVELING AT A SPEED OF 60MPH. I HAD NO PRIOR WARNING. I WAS TOLD BY THE REPAIR SHOP THAT THE LINES WERE RUSTED SO BAD THAT IT WAS SENSELESS TO TRY TO FIX JUST ONE SECTION, AND THAT IF THEY DID THAT I WOULD BE RETURNING SHORTLY TO REPAIR ADDITIONAL PARTS OF THE LINES. THEY TOLD ME THAT THIS WAS A VERY LABOR INTENSIVE REPAIR AND THAT IT COULD COST APPROXIMATELY $1000 DOLLARS. I WAS ALSO TOLD THAT THIS WAS A COMMON PROBLEM WITH MANY CHEVROLETS MANUFACTURED IN THE 2000 YEARS. THIS IS A VERY DANGEROUS SITUATION AND THEIR SHOULD HAVE BEEN A RECALL ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515080June 4, 2013
SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BRAKE LINES RUSTED OUT A HOLE THERE ARE 4 LINES GROUPED ON THE FRAME AT 67000 MILES 2 LINES RUSTED OUT AND AT 131,000 MILES 2 MORE RUSTED OUT BOTH TIMES . COMPLETE LOSS OF BRAKES PUSHES FLUID OUT USED EMERGENCY BRAKE TO STOP 2 TIME ALMOST REARENDED A CAR SWERVED RIGHT TO AVOID COLLISION.HAVE 2004 HD 2500 WITH SAME CONDITION S AT 48000 MILES. CHEVROLET NEEDS TO MAKE THIS RIGHT TO PEOPLE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514785June 3, 2013
STRUCTURE:BODY, EXTERIOR LIGHTING
WHILE TRAILERING MY BOAT ON I29, 2002 2500 HD, DRIVER FRONT TIRE TREAD SEPARATED CAUSING SIGNIFICANT DAMAGE TO FENDER, DOOR, BUMPER, BUMPER COVER, BUMPER VALANCE, DRIVING LIGHT, AND FENDER FLARE. TIRE DID STAY INFLATED. I TOOK PICTURES. TIRE FIRESTONE STEELTEX A-T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513282May 23, 2013
SERVICE BRAKES
LEAKING FLUID FOUND TO BE BRAKE FLUID COMING FROM RUST RUPTURED BRAKE LINES, ALL LINES RUSTED AND DEEMED BY DEALERSHIP TO REQUIRE REPLACEMENT OF LINES AND FRONT BRAKE CALIPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513117May 22, 2013
SERVICE BRAKES
UPON REQUIRING AN EMERGENCY STOP FROM 50 MPH APPROACHING A STOP LIGHT AT A BUSY INTERSECTION, ONE OF THE BRAKE LINES BURST. THE BRAKE PEDAL WENT TO THE FLOOR. (NO BRAKE WARNING LIGHT, NO LOW BRAKE FLUID LIGHT, AND NO LOSS OF ABS LIGHT). I PUMPED THE BRAKES AND DROPPED THE TRANSMISSION INTO 1ST GEAR IN HOPES OF SLOWING DOWN BEFORE A CRASH. I MADE THE RIGHT TURN AT THE INTERSECTION, WHICH WAS UP HILL AND EVENTUALLY BROUGHT THE VEHICLE TO A COMPLETE STOP. I PUT THE TRUCK IN PARK AND APPLIED THE EMERGENCY BRAKE. FORTUNATELY, THE LIGHT JUST CHANGED SO THE INTERSECTION WAS STILL CLEAR. THE VEHICLE WAS TOWED AFTER CONFIRMATION OF THE DAMAGED BRAKE LINE. FURTHER INSPECTION HAS REVEALED THAT ALL THE STEEL BRAKE LINES ARE HEAVILY CORRODED AND ARE IN NEED OF REPLACEMENT. THIS ISSUE SEEMS PRETTY FREQUENT WITH THIS PARTICULAR YEAR AND MODEL. A WEAK OR POORLY DESIGNED BRAKE LINE SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. PROOF OF FAULT IS INDICATED IN GM'S DECISION TO CHANGE THE BRAKE LINES TO STAINLESS STEEL IN NEWER MODELS. IF NO RECALL IS ISSUED AT LEAST A WARNING SHOULD BE GIVEN TO CURRENT OWNERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512915May 20, 2013
SERVICE BRAKES
MY BRAKE LINES RUSTED THROUGH AND BURST WHEN I USED MY BRAKES. COULD NOT KEEP MY TRUCK FROM MOVING WHEN STOPPED AT AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512916May 20, 2013
SERVICE BRAKES
MY ANTILOCK BRAKES KICKED IN WHEN I WAS GOING 5 MPH. I DRIFTED RIGHT INTO A ROAD THAT I WAS ABOUT TO ENTER. I COULD NOT STOP THE VEHICLE AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511716May 13, 2013
SERVICE BRAKES
BRAKE PEDAL WENT TO FLOOR WHILE SHIFTING OUT OF PARK (LUCKILY) .BRAKE LINE RUSTED THROUGH. ALL 4 BRAKE LINES TO THE ABS ARE RUSTED AND ALL MUST BE REPLACED. ALSO PARKING BRAKE DOES NOT WORK EVEN THOUGH ALL PARTS HAVE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510998May 7, 2013
SERVICE BRAKES
ALL OF THE STEEL BRAKE LINES HAVE MAJOR RUST OR CORROSION AND APPEAR TO BE AT THE POINT OF RUPTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510578May 3, 2013
SERVICE BRAKES
CATASTROPHIC FRONT BRAKE FAILURE ON INTERSTATE HIGHWAY. NO ACCIDENT OR INJURIES, BUT REPAIRS INCLUDED BRAKE LINES, CALIPERS AND PADS DUE TO CORROSION OF SAID LINES AND CALIPER ASSEMBLIES. SHOP SAID THIS IS A COMMON OCCURRENCE FOR GM PRODUCTS REGARDLESS OF AGE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510587May 3, 2013
FUEL SYSTEM, DIESEL
DIESEL FUEL MIXED WITH OIL OVERFLOWED ON GROUND WHEN STOPPED AT REST AREA. TOWED INTO RALEIGH. WAS TOLD IT WOULD COST ABOUT 7000 DOLLARS TO REPAIR AND TAKE UP TO FIVE DAYS. WAS ON MY WAY HOME TO NY. THOUGHT RECALL MIGHT BE AVAILABLE . IS IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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