Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10615652July 23, 2014
ENGINE AND ENGINE COOLING
WAS PICKING UP MY CHILDREN FROM SUMMER SCHOOL AND HAD THE AIR CONDITIONER ON. I FELT THE COOL AIR HITTING ME BUT STILL FELT SOME HEAT...I THOUGHT IT WAS THE SUN HITTING ME THROUGH THE FRONT WINDSHIELD. MY SON COMPLAINED THAT HE WAS HOT AND THERE WAS HOT AIR HITTING HIM. I REACHED OVER AND FELT THE AIR COMING OUT OF THE PASSENGER SIDE AND IT WAS EXTREMELY HOT!!! IF MY SON WOULD OF BEEN SITTING ON THE FRONT SEAT HE COULD HAVE GOTTEN BURNED BY THE HOT AIR! I PULLED OVER AND TRIED CLOSING THE VENTS AND TURNED OFF THE A/C BUT HOT AIR STILL CAME THROUGH THE VENTS. THIS IS DANGEROUS, IF ELDERLY PEOPLE OR PEOPLE WITH SENSITIVE SKIN ARE SITTING IN THE FRONT AND THE A/C IS ON AND ALL OF A SUDDEN IT STARTS BLOWING SUPER HOT AIR A PERSON CAN GET BURNED!!! YOU NEED TO LOOK INTO THIS AND GET IT RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615210July 22, 2014
SERVICE BRAKES
WHILE DRIVING UNDER GOOD CONDITIONS, SUNNY, DRY ROAD SURFACE, APPROXIMATELY 65 DEGREES, ASPHALT CONDITIONS EXCELLENT, NOT IN TRAFFIC, NO CARS IN FRONT OF ME, NO CARS BEHIND, THE TRUCK WAS EMPTY AND HAD ONLY ONE PERSON, THE DRIVER. I STARTED TO SLOW FOR AN INTERSECTION AND THE BRAKES DID NOT RESPOND. THE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS AT LEAST 400 FT FROM A TRAFFIC LIGHT EQUIPPED INTERSECTION AT THE TIME. I WAS ABLE TO DOWN SHIFT. THE TRUCK IS EQUIPPED WITH SOME VERY LOW GEARING FOR TOWING AND BY SHIFTING DOWN THROUGH THE GEARS I WAS ABLE TO STOP BEFORE THE INTERSECTION. THE BRAKES HAD VERY LITTLE STOPPING POWER LEFT. THERE WAS NO INDICATOR THAT I WAS LOSING BRAKE FLUID PRESSURE. HOWEVER HAD I BEEN ON A HIGHWAY, THE TRUCK FULLY LOADED, IN HEAVY TRAFFIC OR ON A BIG HILL THIS COULD HAVE TURNED OUT MUCH WORSE. REVIEWING THE BRAKE LINES YOU COULD SEE THAT THEY WERE UNIFORMLY CORRODED ON ALL EXPOSED LINES.THE CORROSION IS HEAVY AND IT MAKES IT DIFFICULT TO DETERMINE THE SURFACE CONDITION OF THE BRAKE LINE. A LEAK HAD DEVELOPED AT A BEND, IN THE LINE, JUST UNDER THE MASTER BRAKE CYLINDER. YOU REALLY CANNOT SEE THE LEAK DUE TO THE SURFACE CONDITION. YOU KNOW IT IS THERE DUE TO THE VISUALLY SEEING THE BRAKE FLUID SPURTING OUT. ALL OF THE BRAKE LINES ON THE FRONT END OF THE TRUCK MUST BE REPLACED AND DUE TO WHAT I WOULD CONSIDER DEFECTIVE BRAKE LINE MATERIAL I WILL HAVE ALL OF THE LINES REPLACED. I STATE THAT I FEEL THEY ARE DEFECTIVE OR OF EXTREMELY INFERIOR QUALITY DO THE FACT THAT OTHER LINES IN THE TRUCK SHOW NO CORROSION AT ALL, SUCH AS THE AC LINES, THE LOWER TRANSMISSION LINES, LOWER GAS LINE, THESE WHILE TARNISHED ARE NOT CORRODING. THIS IS THE FIRST FAILURE OF THIS TYPE ON THE TRUCK. PREVIOUSLY I HAD AN EXHAUST GASKET BREAK AND THE ALTERNATOR FAIL ALL OTHER WORK HAS BEEN MAINTENANCE TYPE WORK SUCH AS OIL CHANGES. I PURCHASED THE TRUCK NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614711July 19, 2014
SERVICE BRAKES
A BADLY RUSTED BRAKE LINE BURST WHILE I WAS STOPPING FOR A STOP SIGN. I MANAGED TO STOP THE VEHICLE WITHOUT INCIDENT AND GET IT HOME, BUT UPON INSPECTION, I FOUND THAT ALL OF THE METALLIC BRAKE LINES WHICH RUN TO THE REAR OF THE VEHICLE ARE RUSTED TO SOME DEGREE. THE LINE WHICH BURST RUNS ALONG THE FRAME IN THE VICINITY OF THE GAS TANK. I OWN A 1971 JEEP COMMANDO WHICH STILL HAS ITS ORIGINAL METALLIC BRAKE LINES, AND THEY ARE NOT THE LEAST BIT RUSTY. IT IS DISTURBING TO ME THAT A MODERN VEHICLE WOULD BE CONSTRUCTED WITH MATERIALS INFERIOR TO THOSE USED MORE THAN 40 YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614469July 18, 2014
SERVICE BRAKES
I WENT TO SLOW DOWN TO TURN INTO A DRIVE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO BRAKES AT ALL. I USED THE EMERGENCY BRAKE TO STOP THE TRUCK AND GET IT OFF THE ROAD. OUR FAMILY USES THE TRUCK PERIODICALLY - WOULD THEY HAVE KNOWN TO USE THE EMERGENCY BRAKE? WHAT IF THEY HAD BEEN APPROACHING A STOP SIGN AT A BUSY INTERSECTION? ALL BRAKE LINES WERE RUSTED THROUGH AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611046July 16, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE BRAKE LINES WOULD WERE REPLACED DUE TO THE EXTENSIVE CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 115,602 AND THE CURRENT MILEAGE WAS 122,000. UPDATED 8/28/14*CN UPDATED 11/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611065July 16, 2014
SERVICE BRAKES
BRAKE LINES RUSTED THROUGH LEAKING ALL BRAKE FLUID WHILE TRAVELING 65+ ON THE NEW JERSEY TURNPIKE. I AM MAKING THIS REPORT TO CONFIRM BRAKE PROBLEMS ON 2004 SUBURBANS AS WAS RECENTLY REPORTED IN THE NEW YORK TIMES. COST TO REPAIR WAS IN EXCESS OF $1000. GENERAL MOTORS SHOULD SERIOUSLY CONSIDER A RECALL AND POSSIBLY CONSIDER USUALLY STAINLESS STEEL TUBING FOR THE BRAKE LINES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614431July 14, 2014
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
DRIVING A 2004 CHEVROLET 2500HD 4X4 6 LITER CREW CAB WITH 143005 MILES. TRAVELING AT 55 MPH AS I APPROACHED MY TURN ONTO A SIDE STREET AT APPROXIMATELY 100 YARDS OUT I APPLIED BRAKES TO REDUCE SPEED TO 15/20 MPH TO MAKE 90 DEGREE DOWNHILL RIGHT TURN. I EXPERIENCED A VERY SPONGY BRAKE FOR A COUPLE OF SECONDS FOLLOWED BY THE BRAKE PEDAL GOING COMPLETELY TO FLOOR. I PUMPED BRAKES SEVERAL MORE TIMES WITH THE SAME BRAKE PEDAL RESPONSE AND ZERO BRAKING. MY SPEED HAD ONLY DROPPED TO ABOUT 40 MPH, TOO FAST TO NEGOTIATE MY TURN. I CONTINUED ON THE HWY TO THE NEXT STREET USING MY PARKING BRAKE AND DOWN SHIFTING. SAFELY PARKED, I GOT OUT OF TRUCK AND NOTICED A LARGE AMOUNT OF FLUID WAS RUNNING ON THE GROUND, DRIVERS SIDE FORWARD PART OF CAB, RESULTING IN A COMPLETE LOSS OF BRAKES. MY LEFT FRONT STEEL BRAKE LINE LOCATED ON TOP OF FRAME UNDER DRIVER SIDE AT FIREWALL HAD BURST. ALL 4 BRAKE LINES IN THAT 4" LONG AREA WERE BADLY RUSTED. REMOVED ALL THE BRAKE LINES AND THAT APPEARS TO BE THE HEAVIEST AREA OF HEAVY RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610120July 13, 2014
SERVICE BRAKES
I WAS LEAVING MY HOME TO DO AN ERRAND, WHILE NEARING AN INTERSECTION I APPLIED PRESSURE TO THE BRAKE PEDAL WHEN IT DROPPED TO THE FLOOR . I HAD TO APPLY SERIOUS PRESSURE TO GET IT SLOWED ENOUGH TO TURN AROUND TO HEAD UPHILL TOWARDS HOME. NOTICE I SAID SLOW DOWN, NOT STOP. HAD I GONE SECONDS FURTHER I WOULD HAVE BEEN IN FAR WORSE SHAPE AS THERE IS A STEEP DECLINE FOR ABOUT 3/4S OF A MILE JUST PAST THE INTERSECTION WHERE THE LINE GAVE OUT. I HAVE HAD BRAKE LINES GO BAD BEFORE IN OTHER VEHICLES BUT WAS ALWAYS ABLE TO STOP THE VEHICLE WITHIN A REASONABLE DISTANCE. I THINK IF I HAD BEEN ON A MAIN ROAD WITH TRAFFIC AND A GENERALLY FASTER SPEED ALLOWANCE THERE WOULD HAVE BEEN AN ACCIDENT. SOMETHING SHOULD BE DONE TO BETTER SUPPLY THE USE OF FRONT BRAKES WHEN THE REAR BRAKES FAIL AND VICE VERSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609590July 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED. THE CONTACT INDICATED THAT THE BRAKE PEDAL HAD TO BE PRESSED TO THE FLOOR IN ORDER TO STOP THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE BRAKE LINES HAD RUPTURED CAUSING BRAKE FLUID TO SPILL FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. NO ASSISTANCE WAS OFFERED FROM THE MANUFACTURER. THE CONSUMER STATED THE VEHICLE APPEARS SAFE BUT, THE NEW LINES APPEAR TO BE SIMILAR MATERIAL FROM THE PREVIOUS DEFECTED LINES. UPDATED 12/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609661July 10, 2014
SERVICE BRAKES
BRAKE LINE RUPTURED FROM EXCESSIVE CORROSION... LOST BRAKING! PUMPED BRAKES TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609245July 9, 2014
SERVICE BRAKES
I WAS DRIVING THE VEHICLE , , I TRIED TO STOP, AND THE PEDAL WENT TO FLOOR, I HAD THE VEHICLE TOWED TO A LOCAL SHOP . ALL THE BRAKE LINE WERE RUSTED OUT , I FIND OUT NOW GM SELLS A REPLACEMENT KIT WITH THE LINE COATED IN ABS PLASTIC. GM KNOWS THERE IS AN ISSUE WITH THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609312July 9, 2014
SERVICE BRAKES
DROPPED VEHICLE OFF AT MY MECHANIC'S SHOP COMPLAINING ABOUT RUBBING NOISE FROM DRIVER'S SIDE FRONT WHEEL (I TOLD HIM IT SOUNDED LIKE DISC PAD RUBBING ON ROTOR & WAS PRESENT EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED.) HE TOOK VEHICLE FOR TEST RIDE TO DUPLICATE & LOCATE THE NOISE. WHILE ON THE HIGHWAY TEST DRIVE HE APPLIED THE BRAKES & A BRAKE LINE FAILED DUMPING FLUID ON HIGHWAY. UPON INSPECTION BACK AT HIS SHOP HE FOUND ALL FOUR BRAKE LINES RUSTED & IN NEED OF REPLACEMENT. HE REPLACED ALL BRAKE LINES FROM MASTER CYLINDER TO ABS UNIT & FROM ABS UNIT TO ALL CALIPERS. HE ALSO REPLENISHED BRAKE FLUID & BLED THE BRAKE LINES AFTER THE NEW BRAKE LINES WERE INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609451July 9, 2014
SERVICE BRAKES
BRAKES FAILED IN DRIVEWAY. UPON INSPECTION I NOTICED THAT THE LINES WERE BADLY RUSTED AND ONE OF THE TWO UNDER THE HOOD HAD RUPTURED. THERE WAS NO WARNING AND FORTUNATELY NO ONE WAS INJURED AS I WAS NOT DRIVING ON THE HIGHWAY AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608694July 7, 2014
SERVICE BRAKES
IN PREPARATION TO LEAVE ON A CAMPING TRIP THE NEXT MORNING I ATTACHED A TAG ALONG TRAILER TO THE TRUCK. WHEN I PULLED FORWARD A LITTLE TO TEST THE BRAKE AND RUNNING LIGHTS ON THE TRAILER AND TO ACHIEVE A MORE LEVEL GROUND, SO AS TO TURN ON THE REFRIGERATOR, MY BRAKE PEDAL WENT TO THE FLOOR AND I COULD HEAR LIQUID LEAKING FROM UNDER THE DRIVER'S SIDE OF THE TRUCK. UPON FURTHER INVESTIGATION, MY MECHANIC REPLACED ALL THE BRAKE LINES AS HE DEEMED THEM ALL UNSAFE DUE TO EXTERIOR RUSTING. WE ARE SO GLAD THAT THE BRAKE LINE FAILURE HAPPENED IN THE DRIVE WAY AND NOT ON THE INTERSTATE HIGHWAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608422July 6, 2014
SERVICE BRAKES
STEEL BRAKE LINES FAILED DUE TO CORROSION UNDER THE HOOD IN THE ENGINE COMPARTMENT AND ALONG THE FRAME BEHIND THE DRIVER SIDE DOOR. LOST THE ABILITY TO STOP THE TRUCK. LUCKILY, THERE WAS NO ONE ELSE ON THE ROAD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608421July 6, 2014
ENGINE
IN WYOMING, TRAVELING I90 TO HYW 16 MOUNTAIN PASS...7 PER CENT GRADE....AFTER TWO MILES ENGINE OVERHEATED AND HAD TO PULL OVER TO LET ENGINE COOL DOWN...HAD TO TAKE ANOTHER ROUTE TO BYPASS MOUNTAIN. GOOGLED DURAMAX OVERHEATING AND FOUND THIS WAS A VERY COMMON PROBLEM ON THE 2004 DURAMAX DIESEL..DESIGN PROBLEM PREVENTED ADEQUATE AIR FROM ENTERING ENGINE...SHOULD HAVE BEEN A RECALL OR AT LEAST GM SHOULD HAVE OFFERED A SOLUTION... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608281July 5, 2014
SERVICE BRAKES
WAS DRIVING ON HIGHWAY AND APPLIED BRAKES JUST BEFORE EXITING ON OFF-RAMP AND PEDAL WENT TO THE FLOOR. INSPECTION OF BRAKE LINES REVEALED THAT RF BRAKE LINE THAT RUNS UNDER THE RADIATOR RUPTURED AND IS SEVERELY CORRODED. ALL OTHER BRAKE LINES HAVING HEAVY CORROSION AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608264July 4, 2014
SERVICE BRAKES
I WAS BACKING UP IN A PARKING LOT, WHEN I HIT MY BRAKES MY PEDDLE WENT TO THE FLOOR. I DECIDED TO TRY AND GET TO A PARTS STORE, BUT THE NEWER VEHICLES ARE NOT LIKE THE OLDER ONES. WHEN I HIT MY BRAKES IN MY 2004 CHEVY 1500 I HAD NO BRAKES AT ALL. THE PEOPLE WHO ENGINEER THESE VEHICLES NEED TO USE A LITTLE SENSE AND NOT PUT STEEL BRAKE LINE ON THE OUTSIDE OF FRAME BEHIND FRONT WHEEL. BECAUSE WHEN THEY TREAT ROADS FOR BAD WEATHER IT HAS CHEMICALS IN IT THAT EATS METAL. MY BRAKE LINE HAD BUSTED NEAR DRIVER DOOR, IT WAS EAT UP WITH RUST AT ONLY TEN YEARS OLD. NEW ENGINEERING SURE IS NOT LIKE THE OLD. YOU PAY A MUCH BIGGER PRICE NOW DAYS FOR A LOT LESS QUALITY? IS THIS BECOMING THE AMERICAN WAY BECAUSE WE SEEM TO BE GETTING LESS QUALITY FOR HIGHER PRICE ON ABOUT EVERY THING WE BUY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607510July 1, 2014
SEATS, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT ALSO INDICATED THAT THE PASSENGER SIDE SEAT BELT HAD MALFUNCTIONED AND THE PASSENGER WAS UNABLE TO MOVE WHILE THE SEAT BELT WAS IN THE LOCKED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606930June 30, 2014
SUSPENSION, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE ENTIRE FRONT END OF THE VEHICLE WAS DEFECTIVE. THE MECHANIC REPLACED THE STEERING BOX, PITMAN ARM, OUTER TIE ROD ON BOTH ENDS AND THE UPPER BALL JOINT. THE CONTACT ALSO STATED THAT THE BRAKES WERE LEAKING. THE BRAKE LEAK FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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