Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11644647February 24, 2025
ENGINE
On [XXX] I was driving @ 55 MPH. The engine made a loud noise, and completely lost all power and controls. Truck went into natural, all dashboard and screens went black. One I was able to come to a stop the vehicle put itself in park. Truck was towed to Jim Butler in Fenton, MO. I was told by the shop that the 6.2L engine in my truck had a catastrophic failure and needed a new engine. The complete and sudden loss of power and controls put myself and others in danger. No lights or warming of the failure about to happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644256February 22, 2025
POWER TRAIN, ENGINE
My truck, which has a 6.2 V8 L87 engine, seized up on the highway while on a road trip. The engine suddenly died with no warning or alerts on the dash. The mechanic told me that the oil pan was full of metal and the engine was completely seized. The engine needs to be replaced entirely at just under 40K miles. I have been diligent in taking the truck in for regular service at the dealership, and I had no indication of any problem with the vehicle until it died on the highway while traveling at 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643834February 20, 2025
ENGINE
coolant control valve The check engine light came on when I started the truck and on-star ran the diagnostic and said it is code P1098. After drive 20 miles a popup on the dash stated, "slow down and drive safe". I was on a 60-mph road driving 55-mph and the truck started slowing itself down. Took it to one dealer and they said the part was on back order and didn't say anything else
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643876February 20, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643962February 20, 2025
FUEL/PROPULSION SYSTEM
The vehicle check engine light came on and a message displayed "Reduced acceleration. Drive with care." My acceleration was very slow but that was the only symptom, although I was driving speeds under 55 MPH. I took the vehicle to GM with CEL Code P078 and they replaced the high pressure fuel rail. Two days later the CEL came on again with code P228B. I was driving on the highway when the message came on and I could not accelerate the vehicle. If I tried to push the gas pedal more than halfway, I would lose both speed and power. I could not maintain my highway speed very well and could only accelerate if I slightly pressed the gas pedal. This is a serious safety concern because it may cause an accident if I am not able to maintain speed on the freeway. Additionally, this is of concern because I rely on my vehicle to pull a camper, and with this condition, I would be a "sitting duck" with my family in the vehicle. GM continues to diagnosis the issue but has failed to respond in a timeline and satisfactory manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643550February 18, 2025
UNKNOWN OR OTHER
I have a 2023 Chevrolet Silverado 1500 and the OnStar is completely out the dealership say they have no idea when a module will be ready. I have talked to and seen several forums on this. Everyone states it’s a huge problem and now they want to charge up to $1000 to replace the module it is not covered by warranty. I cannot even use my navigation my security all the things that OnStar provides due to this module problem they have it seems to be getting bigger and more widespread. We should not have to pay for something that has nothing to do with the warranty of the truck. It is a malfunction with OnStar and Chevrolet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643370February 18, 2025
ENGINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 70 MPH during inclement weather, the transmission unexpectedly downshifted hard, jerking the vehicle, and while slowing down the contact observed a squeaking sound coming from the front of the vehicle. The contact stated that while depressing the accelerator pedal the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was steered off the highway and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643077February 17, 2025
ENGINE
The starter did not disengage and caused engine failure. Loud screeching occurred while driving. Pull off road once noise was heard and truck needed to be hauled back to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642003February 11, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The digital gauge cluster where speedometer and other essential gauges for the vehicle failed. It is available upon request. My safety is at risk as I’m unable to determine speed, monitor ABS, or monitor other essential features that the guage cluster provides. It also periodically blinks on startling me and putting my life and others in danger. The dealership has confirmed this problem and saodnit is a know issue with this year model but my particular VIN number wasn't recalled. The dealership has inspected the part. There were no symptoms or messages prior to the part failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641286February 7, 2025
ENGINE, POWER TRAIN
Transmission Control Valve Body. known issue on the 10spd transmission. GM will not do a recall. my truck was in the shop for 5 weeks in March 2024. Coolant Control Valve. known issue on these vehicles. GM will not do a recall. my truck is currently on its 4th week in the shop. and they are telling me it's 2-6 months out for the part. GM is continuing to manufacture new vehicles while those who already own vehicles are stuck waiting on a backordered part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640879February 5, 2025
ENGINE
Vehicle started making an odd noise and was immediately taken to the dealer. Engine light did come on after the noise started. Dealer confirmed that there was an issue with the camshaft/lifters and that they have had to perform this repairs to 8 other trucks with the same 6.2L engine. (Original repair bill is attached). Dealer performs the repairs, takes the truck for a test drive and within a few miles the engine completely seizes up stranding the truck in the middle of the road. They believe it was a separate issue that caused the engine to seize up and now after 12k of repairs I will also need to purchase a completely new engine. Currently waiting on the price and availability of a new engine but was told I may have to wait a long time since this is such a common issue there aren’t many available. Would be more than happy to share additional Info as it becomes available. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640257February 3, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, VEHICLE SPEED CONTROL
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639836January 31, 2025
ENGINE
Engine failure while driving without warning (lights)which caused catastrophic damage to Engine and needed to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639704January 30, 2025
ENGINE
Catastrophic engine failure , heard a ticking called dealer where i purchased truck new , was told not to drive it . No warning..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639292January 29, 2025
ENGINE
The motor of our vehicle failed while driving on the interstate. The vehicle is at a dealership for repairs and should be available for inspection. With little to no warning our truck quickly went from 70 MPH to completely shut down. We had to go from the left lane on the interstate to the shoulder. In the process we were very close to a collision. We were also hauling our camper (2023 Forest River R-Pod 153, which has a dry weight of 3,421 lbs and we had no water in our fresh/grey/or black tanks). When we merged into the right lane our truck was going so slowly on the interstate that we were almost hit and honked at before we could get to the shoulder safely. The problem was confirmed by the dealership that is working on it. The motor spun 4 rod bearings and it was a total motor failure. The vehicle was/is still under warranty. The manufacturer, I would assume, has inspected it as we are receiving a full motor replacement. That motor has been and continues to be on back order with no ETA for 2 months now. There were no warnings in how the truck was running. There were no warnings on the dash, warning lights, or any indication that our truck was going to break down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639397January 29, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639181January 28, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Transmission seal failure caused fluid to leak, transfer case had metal present and had to be flushed, multiple electrical issues where there was no sound and buttons on back left of steering wheel wouldn't function, vehicle put itself in neutral when passing and gave a conditions not favorable for shift change when I tried to put it in park. Eventually put itself in park and I was able to get home. Dash went black, ticking sounds quickly escalated to the motor blowing thankfully close to a dealership on 1/2/2025. Still awaiting a timeframe or information on what will happen. Unable to attach video
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639187January 28, 2025
ENGINE, POWER TRAIN
We were driving our truck with our family on vacation. We were going slowly entering the parking lot to our hotel when a sudden loud grinding noise caused our truck to shudder and shake. We stopped and got out and didn’t see that we ran over anything. We started to proceed and the sound was the same. We parked in a stall and left the vehicle overnight. No check engine lights were on. No warnings at all. It was Memorial Day weekend 2023. There were no dealerships open where we were vacationing, 3 hours from home. Very inconvenient. Later when the dealer looked at it, the thrust bearing was bad and the engine was shot. Needed a full replacement at 10,600 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639219January 28, 2025
STEERING, UNKNOWN OR OTHER
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639229January 28, 2025
ENGINE
[XXX] I was heading home from work, driving on [XXX] near [XXX] 2023 Chevy Silverado 1500 ZR2 broke down. I lost all power in my vehicle, besides brakes and steering, and had to coast into the breakdown lane. After restarting my truck, I was able to drive another mile on the highway until I lost all power again on the off-ramp. My truck was broke down, halfway in the road, and I could not start it back up to try and move it. I remained there in the subfreezing temperatures with no heat in my truck for over 1.5 hours waiting for a tow through OnStar that never showed. A state trooper eventually pulled behind me because I was blocking traffic and then proceeded to call a different tow company which arrived about 15 minutes after he called. Since that day, my truck has been at Colonial Chevrolet in New london CT waiting for a “nationally backordered” 6.2L engine. 53 days without my truck that I use for me and my business partner’s construction company, and no ETA for when the new engine will be arriving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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