Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11483406September 7, 2022
POWER TRAIN
Transmission started to shudder, slip, and lose traction, driving on I-74 near Indianapolis. No indication of malfunction on driver display interface. Loss of power in any situation, on a Freeway, can place the vehicle occupants in a dangerous situation, and potentially cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481711August 29, 2022
STEERING
Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481805August 29, 2022
ELECTRICAL SYSTEM, ENGINE
While driving truck suddenly shuts down. This will often happen while turning or after applying the brakes. This has happened in parking lots as well as while traveling at 50 miles an hour. Usually shuts down for a few seconds and then starts back. Sometimes it shuts off completely and I have to place it in park and restart. The last time was while in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481557August 27, 2022
SERVICE BRAKES
While back 1,200 pound boat and trailer down a boat ramp, the brake pedal sank to the floor and the vehicle kept rolling. I had to pump it several times to stop it. This has happened every time I go to a boat ramp. Brakes seem to work great other than low speed backing up. I'm scared I might get pulled into the water if I ever tow whatbmy truck is rated for at 11,000 pounds. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481573August 27, 2022
STEERING
I was traveling 30 to 35 miles a hour down about a 4 degree incline with a slight corner at the bottom when my power steering quit on me,no vehicles were coming my way, i stopped the truck and i was in the oncoming, i had to put alot of muscle just to get back in my lane, when i got the truck home i let it sit for a little while, got back in and it was working, i started to take it for a drive and the power steering quit,so i parked it and tried to drive it again and the same as before the power steering quit,so i cannot safely drive it now. I was not in an accident but was able to get it home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481108August 25, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
I had to replace the transmission and pay out of pocket because my transmission went out due to the recalls that was never sent to me and I was never notified until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480939August 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE MYLINK INFOTAINMENT SYSTEMS KEEP GLITCHING CHANGING ON IT OWN. GMC HAS THIS PROBLEMS WITH SEVERAL MODELS OF THIER CARS WITH THE MYLINK SYSTEM IN IT OVER THE PAST FEW YEARS AND THERE HAS NOT BEEN A SOLUTION TO THIS PROBLEM. THEY EITHER NEED TO CHANGE THE SYSTEM TO A NEWER UPDATED MODEL OR COME UP WITH A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480631August 22, 2022
STEERING
Upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. The wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. When we arrived in the first town the local dealer performed a repair but was vague in the details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480638August 22, 2022
FUEL/PROPULSION SYSTEM, SEAT BELTS, ENGINE
So on a cold start, my pickup was running extremely ruff. I shut it off and restarted it. Mind you the engine light is on now it seems to run better. So I go to work and encounter the same problem at the end of the day. I have it hooked up to the diagnostics machine and get P050D code as well as one more code (don't remember that one). This is a malfunction with the fuel injectors and the fuel supply. To much or to little can happen when ever. My mechanic tells me GM has a special service bulletins on this very problem. (N182198000). This is only for 13 states and certain VIN#s. So I call the dealership and they tell me that some 350,000 vehicles have been recalled. They gave them 10 years or 150,000 miles. Now everyone else that encounters the same safety issues to bad sorry for your luck, not their problem is what I was told. This is for 2016 and 2017 5.3 and 6.2 engines. To top if off when I talked with the GM representative for my area she advised me to report it here. Not to concerned about the product that they sold. Mind you not previous recalls where for seatbelts but only the front seats??? I still believe they should of replaced the rear seatbelts. They don't retract as they should and I'm struggling to find my ones
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480321August 20, 2022
POWER TRAIN, ENGINE
There are two problems occuring that seem to be common with this vehicle. First the lifters in the engine have gone bad. Second, there is severe jerking and delays with the transmission going into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479716August 17, 2022
STEERING
Loss of power steering. For no reason and no pattern the power steering goes out. A warning message comes up in the driver info screen saying warning loss of power steering. When it happens it does not come back on until you shut the truck off, open and close the driver door to completely shut the truck off. It takes different lengths of time for it to begin working again. It goes away for a week to a couple of months. It happens under all driving conditions including highway, city, and country driving. Very dangerous because you can barely steer the vehicle. GM needs to stand up and take care of this problem. Others have reported this also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479768August 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Trailer braking system kept indicating that it needed service. While pulling an RV trailer the brakes would pulsate (especially going downhill). This resulted in several “uncomfortable” and dangerous braking situations. The module has been replaced, but the dealership kept the defective part so it is not available for inspection. The dealership saw the message being displayed and diagnosed the event prior to replacing the part. This component should have been covered under a national recall as it is a safety hazard!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478167August 8, 2022
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 20 MPH, the vehicle inadvertently shifted out of gear. Additionally, the contact stated while accelerating from a stop, the vehicle lunged forward almost causing the vehicle to crash into the rear of another vehicle. The contact stated that the failure had persisted. The contact stated no warning light was illuminated. The contact had taken the vehicle to the local dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476544July 29, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power and stalled. The contact indicated that the failure had occurred on multiple occasions. The contact stated that on one occasion while driving approximately 65 MPH, the vehicle lost motive power with the power steering and power brake becoming inoperable nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the failure was due to a faulty battery cable. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476265July 28, 2022
SERVICE BRAKES
Reoccurring trailer brake system alerts. Occurs when trailer is both hooked up and not hooked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476268July 28, 2022
POWER TRAIN
Truck has hard downshift from 2nd to 1st gear. Has been serviced two times With module replacement and issue is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476175July 27, 2022
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473033July 9, 2022
POWER TRAIN
Transmission has developed a shudder during acceleration. Rpm’s will jump as the issue is occurring. Feels like truck is almost hesitating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472722July 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Service trailer brake warning system activating intermittently without a trailer attached. Dashboard message center displays "service trailer brake system" alarm chime activation sounds. Repair facility diagnostics indicate the wiring harness between the BCM’s and brake system has a fault / defect issue. I was advised this is common issue with this vehicle and presents a severe safety concern with a braking system and require immediate repair for my safety. The repairs are not covered under a TSB or recall notice from Chevrolet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471533June 29, 2022
POWER TRAIN, SUSPENSION
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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