Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#10968464March 25, 2017
UNKNOWN OR OTHER
THE DASHBOARD HAS DEVELOPED A LARGE SHARP CRACK IN IT ABOUT 9 INCHES LONG. THIS TRUCK HAS BEEN GARAGE KEPT AND HAS NEVER BEEN WRECKED. IT JUST APPEARED ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968200March 23, 2017
UNKNOWN OR OTHER
CRACKING DASHBOARD BY AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967650March 21, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH CRACKED FROM CORNER OF PASSENGER AIR BAG TO CORNER OF DEFROST VENT. CONCERNED IF AIR BAG DEPLOYS DASH FRAGMENTS MAY CAUSE BODILY HARM. NOT SURE IF CRACKED FORMED DURING MOTION OR SITTING STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955221February 17, 2017
AIR BAGS, STRUCTURE:BODY
LIKE THOUSANDS OF OTHER PEOPLE (AND A PREVIOUS CHEVROLET OF MINE), MY DASH BOARD HAS SPONTANEOUSLY CRACKED OVER NIGHT IN COLD WEATHER NEAR THE PASSENGER AIRBAG. MY VEHICLE IS ONLY 3 YEARS OLD AND THIS SHOULD BE REPLACED UNDER WARRANTY AND/OR A SAFETY RECALL. DUE TO IT BEING OUTSIDE ITS 36K WARRANTY, GM WILL NOT REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950145February 7, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
BY DESIGN THIS TRUCK WILL TURN OFF MY TRAILER BRAKES WHEN THERE IS AN ISSUE WITH ANYTHING ASSOCIATED WITH THE ANTI LOCK BRAKE SYSTEM. I HAVE HAD TWO NEAR MISSES, CATASTROPHIC ACCIDENTS IN THE LAST TWO WEEKS AS A RESULT OF THIS CONDITION. I LOAD THIS MACHINE UP TO ITS MAXIMUM TRAILER CARRYING CAPACITY ON A DAILY BASIS. THIS MACHINE IS OPERATED IN THE MOUNTAINS OFTEN. THE 2 NEAR MISSES WERE AS DESCRIBED HERE. 1ST: I WAS APPROACHING A STOP SIGN WITH A HIGHWAY CROSS ROAD. CROSS TRAFFIC DID NOT HAVE TO STOP. WHEN I APPLIED THE BRAKES TO STOP AND I HEARD A TONE ACTIVATE THEN THE DIC INDICATED ABS NEEDS SERVICE, STABLI-TRAK NEEDS SERVICE, SERVICE THE TRAILER BRAKE SYSTEM. LUCKILY NO ONE WAS COMING BECAUSE AT THIS POINT MY TRAILER BRAKES WERE TURNED OFF BY THE TRUCK ON A FULLY LOADED TRAILER. I COULD NOT STOP AT THIS INTERSECTION. 2ND: I WAS TRAVELING DOWN A SLIGHT INCLINE TOWARDS A RED STOPLIGHT. I APPLIED THE BRAKES AND RECEIVED THE SAME WARNINGS AND THE TRUCK TURNED OFF THE TRAILER BRAKES ON A FULLY LOADED TRAILER AGAIN. THIS TIME I HAD A SEMI TRUCK COMING FROM THE RIGHT. THEY HAD TO PERFORM AN EMERGENCY STOP TO AVOID COLLIDING WITH ME AS I TRAVELED THROUGH THE RED LIGHT. THIS SYSTEM IS DANGEROUS AND NEEDS TO BE CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948191January 29, 2017
UNKNOWN OR OTHER
I HAVE TWO CRACKS ON MY DASHBOARD .ONE CRACK IS DIRECTLY OVER MY INSTRUMENT PANEL, AND THE SECOND IS ON PASSENGER SIDE OFF THE LEFT CORNER OF AIRBAG. THIS 2013 CHEVROLET SILVERADO LTZ C1500 HAS ONLY 47,414 MILES ON IT. THIS IS OBVIOUSLY A DEFECT BY MANUFACTURER. I BABY THIS TRUCK AND KEEP IT COVERED UNDER MY CARPORT AT MY HOME. I DRIVE A COMPANY TRUCK ON WEEK DAYS AND MY TRUCK ON WEEKENDS. THESE TWO CRACKS HAPPENED WHILE TRUCK WAS SITTING STATIONARY UNDER MY CARPORT. IS THERE A RECALL ON THIS ,AND WILL MANUFACTURER REPLACE AT NO COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945567January 16, 2017
ENGINE
MY TRUCK HAS BEEN CONSUMING EXCESSIVE OIL. I HAVE USED THE SYNTHETIC OIL THAT IS SPECIFIED AND CHANGED THE OIL EVERY 5000 MILES. TOOK IT TO THE DEALER AND THEY SAID THEY HAVE IDENTIFIED PROBLEMS WITH THE ENGINE BUT MY WARRANTY HAS EXPIRED. I HAD TO SPEND ANOTHER $2,000 FOR AN EXTENDED WARRANTY TO COVER THE FUTURE FIXES THEY DESCRIBED. THERE SHOULD HAVE BEEN A RECALL TO FIX THIS PROBLEM WHEN IT WAS IDENTIFIED. I BOUGHT THIS VEHICLE NEW AND HAVE NEVER BEEN TOLD OF THE ISSUE UNTIL I COMPLAINED TO A CHEVY DEALER. THEY KNOW IT EXISTS YET THEY TRY TO FIX IT WITH A BAND-AIDE TYPE SOLUTION. IN THE END I HAD TO SPEND $2,000 TO COVER A PROBLEM THEY KNEW EXISTED YET DID NOT LET ME KNOW SO I COULD BRING IT IN BEFORE THE WARRANTY EXPIRED. NOW I AM TOLD I HAVE TO ENDURE AN OIL CONSUMPTION TEST REQUIRING ME TO DRIVE 45 MINUTES TO THE DEALER, WAIT FOR MY TEST AND RETURN AGAIN. THEN THEY EXPERIMENT WITH THREE DIFFERENT THINGS THAT MIGHT FIX IT BEFORE THEY REPLACE THE ENGINE COSTING ME TIME, MONEY AND INCONVENIENCE. AS I TYPE THIS I HAVE TO ENDURE THE CHEVY TRUCK COMMERCIAL THAT SAYS THEY ARE THE BEST BUILT, LONGEST LASTING TRUCK. I AM DISAPPOINTED AND FRUSTRATED. I SHOULD HAVE BEEN NOTIFIED OF THIS PROBLEM LONG AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944548January 12, 2017
STRUCTURE:BODY
I WENT TO OPEN MY DRIVERS SIDE DOOR INSIDE AND THE HANDLE SNAPPED OFF IN MY HAND ,I CALLED MY DEALER AND WAS TOLD THEY WOULD NOT COVER THIS UNDER MY WARRANTY, I TOOK MY TRUCK TO A BODY SHOP WHERE THE OWNER TOLD ME I WOULD HAVE TO PURCHASE THE WHOLE INTERIOR DOOR PANEL OF A LIST PRICE OF 430 DOLLARS , HE CALLED A GM DEALER TO ORDER THE PANEL, AND WE WERE BOTH TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK IT IS A DEFECT IN THE MANUFACTURING , AND HE TOLD ME TO CONTACT GM AND THEY WOULD HELP ME OUT WITH THIS ISSUE , I DID E-MAIL CHEVROLET , AND ON 12-31-2016, RECEIVED A PHONE CALL FROM A VERY NICE WOMAN WHO TOLD ME I AM COVERED UNDER MY EXTENDED WARRANTY THAT I PURCHASE FOR THIS REPAIR , AND THAT I WOULD BE HEARING BACK FROM THEM ON 1-3-2016, WELL I SURE DID HEAR BACK ONLY INSTEAD OF A REPUTABLE HONEST AND CARING COMPANY , THAT ACTUALLY CARES ABOUT THE CUSTOMER AND WOULD LIKE TO SEE THE CUSTOMER ACTUALLY WANT TO PURCHASE MORE GM PRODUCTS, I GOT THE GOON SQUAD , HIRED THUGS, WHO JOB IT IS TO TRY AND DENY ALL LEGITIMATE CLAIMS , IS IT GM POLICY TO TELL A CUSTOMER THEY ARE COVERED , AND THEN ONLY TO HAVE SOME IDIOT TO TRY AND TAKE THAT AWAY ??? , THIS GENIUS TRIES TO TELL ME BECAUSE A NON GM SHOP MADE THE REPAIR , THEY WILL NOT COVER THE WARRANTY, WELL GENIUS !!! HOW CAN I TAKE IT TO THE DEALER WHEN THEY SAID NO!!!, AND I AM A REASONABLE MAN , WHO WOULD LIKE TO KEEP PURCHASING GM PRODUCTS , WELL SIRS GIVE ME A REASON THAT I WOULD WANT TO, AND I AM NOT ASKING FOR THE COST OF THE LABOR, I AM ASKING FOR THE COST OF A DEFECTED DOOR HANDLE PANEL, THAT I HAVE READ NUMEROUS COMPLAINTS ABOUT ON LINE , PLEASE GOOGLE PROBLEMS WITH THIS TRUCK, I AM WAITIN TO HEAR BACK FROM YOU , THANK YOU FOR YOUR TIME , AND I AM HOPING YOU WILL DO THE RIGHT THING ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939551January 4, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH BOARD STARTED CRACKING AROUND FRONT PASSENGER AIRBAG. 26,400 MILES PURCHASED AUGUST 2013
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938435December 29, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE IMPACT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. ...UPDATED 05/11/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937348December 24, 2016
SEAT BELTS
2013 SILVERADO 2500HD LT THE DRIVERS SIDE SEAT BELT IS ALREADY WEARING OUT ON A 4 YEAR OLD MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933915December 8, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASH IS CRACKING THERE ARE LOOSE PIECES OF PLASTIC OVER THE AIR BAG AND OVER THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928319November 28, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE BRAKES HAD A THREE SECOND DELAY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE NOT ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURER FLAW DESIGN BY AN ELECTRICAL SOURCE. IN ADDITION, THE TRAILER LIGHT DID NOT ILLUMINATE TO INDICATE WHEN A TRAILER WAS CONNECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925125November 9, 2016
AIR BAGS
DATE COMPLAINT FILED: 06/21/2016DATE OF INCIDENT: 05/07/2015COMPONENT(S): AIR BAGS , UNKNOWN OR OTHERNHTSA ID NUMBER: 10875605CONSUMER LOCATION: SHEPHERDSVILLE, KY ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE HELP 0 AVAILABLE DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: GENERAL MOTORS LLC VEHICLE IDENTIFICATION NO. (VIN): 1GNSKBE03DR... SUMMARY: THE DASHBOARD HAS CRACKED NEXT TO THE PASSENGER SIDE AIRBAG DECREASING STRUCTURAL INTEGRITY OF THE DASH AND INCREASING THE RISK OF PLASTIC SHARDS BEING EJECTED AT THE PASSENGER DURING AIRBAG DEPLOYMENT. THIS IS A WELL DOCUMENTED DEFECT AFFECTING MULTIPLE MODELS AND YEARS THAT SHARE THE SAME DASHBOARD DESIGN. THE MANUFACTURER IS AWARE OF THE ISSUE AND REFUSES TO VOLUNTARILY ADDRESS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924225November 4, 2016
STRUCTURE:BODY
BOUGHT TRUCK USED WITH 22000 MILES ON IT AND WENT TO CHECK SPARE TIRE AREA AND FOUND THE FRAME HAD A LOT OF RUST WHERE THE UNDERCOAT HAD PEALED OFF. WENT TO DEALER AND THEY SAID IT WOULD COST THEM ABOUT $1000 TO REPAIR AND WOULD COST ME $350 DUE TO THE WARRANTY WAS PAST THE 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918508October 24, 2016
UNKNOWN OR OTHER
SEVERE FRAME RUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915241October 11, 2016
VISIBILITY/WIPER
WHILE DRIVING ON A COOL MORNING (55 F) THE DRIVER SIDE DEFOGGED, BUT THE PASSENGER SIDE WOULD DEFOG. I TURNED THE TEMP WARMER AND THE AIRFLOW UP, BUT THE PASSENGER SIDE WAS STILL VERY SLOW TO DEFOG. THERE WAS VERY LOW AIRFLOW COMING FROM THE VENT ON THE PASSENGER SIDE. AFTER THE TEMP/AIRFLOW WAS ADJUSTED TO A REASONABLE SETTING, THE PASSENGER SIDE SUDDENLY FOGGED UP AGAIN, IMMEDIATELY IMPEDING VISIBILITY OUT OF THE PASSENGER SIDE OF THE WINDSHIELD AND THE PASSENGER WINDOW, ALSO BLOCKING VISIBILITY OF THE PASSENGER MIRROR. WAS ADVISED BY DEALER THAT THE CAUSE WAS AN IMPROPERLY INSTALLED SEAL ADJACENT TO THE HEATER CORE, BUT NOT COVERED BY ANY RECALL OR WARRANTY. THIS SHOULD BE RECALLED, AS SUDDEN FOGGING AND LOSS OF VISIBILITY AT HIGHWAY SPEEDS COULD LIKELY RESULT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915145October 10, 2016
AIR BAGS
AIR BAG LIGHT IS ON. CHEVROLET SERVICE ORIGINALLY SUSPECTED IT WAS THE AIR BAG MODULE AND WANTED TO REPLACE IT CHARGING $800.00. THEY WOULD NOT GUARANTEE THAT WAS THE PROBLEM. SINCE WE HAVE REPLACED THE AIR BAG MODULE TOOK THE VEHICLE IN AGAIN TO HAVE IT PROGRAMMED AND SERVICE STATED THAT THE NEW MODULE WOULD NOT ACCEPT PROGRAMMING AND THEY ARE STILL NOT SURE WHAT THE PROBLEM IS. LIGHT IS STILL ON, NO AIRBAGS. THE SERVICE DEPARTMENT DOESN'T APPEAR TO HAVE ANY IDEA WHAT IS WRONG AND JUST WANT THE CONSUMER TO PAY FOR PARTS AND LABOR UNTIL THEY FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913630October 4, 2016
UNKNOWN OR OTHER
INTERIOR DASH HAS 2 CRACKS BY AIRBAG AND 1 LARGE CRACK IN FRONT OF STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909832September 26, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH CRACKED ABOVE TOP LEFT CORNER OF PASSENGER AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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