Chevrolet Silverado Complaints (2010)

448 consumer complaints on file.

#10821504January 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WINTER OF 2014, SILVERADO WOULD ENGAGE IT'S STABILITRACK CONTROL. WHEN THIS HAPPENS IT SLOWS THE SPEED AT WHICH THE TRUCK COULD GO IF IT SENSED THE ROADS MAY BE ICY. THE TRUCK WOULD MOVE BUT VERY SLOWLY AND IT FELT AS IF YOU HAD NO CONTROL OVER IT. EVEN WHEN BRAKING IT SEEMED TO NOT WANT TO BRAKE. DANGEROUS IF IT FELT TO ENGAGE WHILE ON THE ROAD. WE REMOVED THE FUSE THAT WAS ASSOCIATED TO THE STABILITRACK AND FOR A MOMENT WORKED. THEN WHILE SEARCHING ON YOU TUBE, WE FOUND THAT A SENSOR WAS REPLACED ON OTHER TRUCKS. WE REPLACED THE SENSOR AND IT STOPPED IT. TRUCK HAS BEEN GOOD UNTIL THIS WINTER 2015-2016. NOW THE INTERNAL TEMPERATURE OF THE TRUCK HAS TO BE AT LEAST 33 DEGREES OR HIGHER IN ORDER FOR IT TO START IN THE MORNINGS. OTHERWISE IT IS DEAD. I HAVE TO GET RIDES TO WORK, SINCE I WORK IN TOWN, I AM ABLE TO HAVE SOMEONE DRIVE ME BACK HOME BETWEEN 9AM AND 10AM TO COME GET MY TRUCK, CAUSE BY THAT TIME IT USUALLY IS WARM ENOUGH FOR IT TO START. UNLESS THE WHOLE DAY IS GOING TO BE BELOW 32 DEGREES, WELL THEN I AM JUST [XXX] OUT OF LUCK! THERE ARE NO RECALLS, BUT I KNOW I CAN'T BE THE ONLY ONE WHO IS HAVING THIS PROBLEM. YOU TUBE SHOWS MANY VIDEOS WITH THESE TRUCKS AND HOW AFTER THEY DO ONE THING, IT WORKS,THEN THEY HAVE TO DO ANOTHER AND ANOTHER. I THINK THAT GM NEEDS TO FIX THESE ISSUES FOR FREE. IT SHOULD BE A RECALL. I JUST CAN'T BE DISHING OUT MONEY WHENEVER THE TRUCK DECIDES IT WANTS TO NOT WORK, GM HAS TO KNOW EXACTLY WHAT IS WRONG, INSTEAD OF JUST SAYING ONE THING AND THEN ANOTHER TO GET OUR MONEY. WE ARE ALREADY PAYING FOR THE TRUCK MONTHLY, DON'T THINK GM IS HURTING FOR MONEY. GM DO SOMETHING ABOUT THIS!!!! I HAVE ALWAYS BEEN A LOYAL CHEVROLET CONSUMER, MY THOUGHTS ARE CHANGING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820738January 17, 2016
STRUCTURE:BODY
DASH HAS CRACKED BY PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL. IF AIRBAGS DEPLOY IT COULD SEND CHARDS OF FRAGMENTED PLASTIC INTO THE CAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820344January 14, 2016
UNKNOWN OR OTHER
THREE CRACKS AROUND THE PASSENGER AIRBAG. FIRST CRACKED APPEARED ABOUT 60,000 MILES FOLLOWED BY THE NEXT SMALLER ONE THEN AROUND 85,000 THE LARGER ONE. THIS APPEARS TO BE A COMMON PROBLEM THAT GM IS AWARE OF BUT IS NOT ACCEPTING RESPONSIBILITY FOR THE POTENTIAL SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819618January 12, 2016
AIR BAGS, UNKNOWN OR OTHER
PLASTIC DASH HAS CRACKS AROUND AIRBAG AND ABOVE STEERING COLUMN. IF I WAS TO HAVE A ACCIDENT AND THE AIRBAG DEPLOYED THERE WOULD BE PLASTIC SHRAPNEL DEPLOYED THROUGHOUT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819554January 11, 2016
UNKNOWN OR OTHER
DASH PAD IS CRACKING AROUND THE AIR BAG COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818425January 6, 2016
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED IN 3 PLACES AROUND THE AIRBAG. THIS COULD POTENTIALLY BE A SAFETY HAZARD IF THE AIRBAG WERE TO DEPLOY SENDING PROJECTILE PIECES OF PLASTIC TOWARDS THE OCCUPANTS OF THE VEHICLE. THE CRACKS IN THE DASHBOARD FORMED DUE TO AN OBVIOUS DESIGN FLAW. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS JUST NORMAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818292January 6, 2016
UNKNOWN OR OTHER
THE DASH HAS A CRACK ON THE DRIVERS SIDE ABOVE CLUSTER AND PASSENGER SIDE AIR BAG TO THE BOTTOM OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818038January 5, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKED ON DRIVER SIDE AND RUNS OVER TO AIR BAG ON PASSENGER SIDE IF AIR BAG DEPLOYS CRACKED DASH COULD DEFLATE AIR BAG MY DEALER NOR GENERAL MOTORS WOULD HELP SAID THEY WOULD FIX FOR $1100.00 DOLLARS THIS IS A SAFETY DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818181January 5, 2016
STRUCTURE
NOTICED DASH CRACKED, ON PASSENGER SIDE ON CORNER OF AIR BAG INSERT. I WENT ONLINE TO FIND THIS CRACK AND OTHERS COMMON ON I BELIEVE 2007 - 2013 GM TRUCKS. I THEN CONTACTED MY GM DEALER, EDENTON MOTORS, EDENTON NC ON 12/16/2015. I SPOKE WITH PATTY IN SERVICE DEPT. I QUESTIONED HER AS TO THE POSSIBLE DANGERS OF THE DASH FRAGMENTATION, IF THE AIRBAG SHOULD GO OFF? SHE ADVISED THAT THERE WERE NO RECALLS OR SERVICE BULLETINS FOR MY 2010 CHEV SILVERADO 1500 LT. I THEN CALLED GM CUSTOMER CARE AND SPOKE WITH ANOTHER REP. THEY ASSIGNED ME A CASE # [XXX], THEY ASKED FOR VIN, MILEAGE, DEALER NAME AND WHO I HAD SPOKE WITH AT EDENTON MOTORS (PATTY) ALSO THERE WERE NO RECALLS. I AGAIN VOICED MY CONCERN OVER POSSIBILITY OF DASH FRAGMENTING AND POSSIBLE INJURY. HE IN TURN AT MY REQUEST TRANSFERRED ME TO A SUPERVISOR "[XXX]" EXPLAINED EVERYTHING AGAIN, MY ONLINE FINDINGS OF NUMEROUS DASHES CRACKING AND THE POSSIBILITY OF INJURY SHOULD AIRBAG DEPLOY. HE ADVISED OF A COST ASSIST PROGRAM, HOWEVER I NEEDED TO GET A GM ESTIMATE OF REPAIR, WE LEFT TO VISIT FAMILY THE NEXT DAY AND RETURNED ON 12/30/2015 WHILE AWAY GM CALLED AGAIN ASKING ABOUT THE PROBLEM AND TO CALL THIS ON 1/22/2015 . I CALL GM CUSTOMER CARE AND WAS ADVISED I HAD BEEN ASSIGNED A SR ADVISOR "[XXX]" EXT [XXX]. SHE ADVISED THAT I NEEDED THE ESTIMATE TO CONTINUE. I COVERED MY CONCERNS WITH HER ALSO. ON 1/4/2016 I TOOK TO 2010 CHEVROLET SILVERADO TO EDENTON MOTORS TO THEM TO EXAMINE. THEY WOULD FORWARD THERE FINDINGS TO GM CUSTOMER CARE, ON 1/5/2016 I CALLED [XXX], SHE WOULD LOOK INTO IT. AT 2:30PM 1/5/2016 [XXX] FOR EDENTON MTRS CALLED AND ADVISED THAT COST OF REPAIR WAS AROUND $800.00, MY COST WOULD BE $500.00. I ADVISED HER NO THANK YOU. THIS IS ONGOING PROBLEM WITH THESE VEHICLES SINCE 2007, RETIRED WITH 35 YEARS IN LAW ENFORCEMENT, I HONESTLY BELIEVE THAT THIS IS A REAL SAFETY CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818206January 5, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
CRACKS HAVE FORMED ALONG THE DASH BOARD ON BOTH THE DRIVER AND PASSENGER SIDE WITHOUT ANY SORT OF EVENT HAPPENING THAT WOULD LEAD THE CRACKS FORMING SUCH AS AN ACCIDENT, ETC. THE CRACKS ON THE PASSENGER SIDE ARE AROUND THE PASSENGER AIRBAG THAT SEEMS TO BE AN SAFETY ISSUES IF THE AIRBAG DEPLOYS. THE CRACKS LEAD TO SHARP EDGES THAT COULD EITHER BREAK OFF AND CAUSE SHARP PLASTIC PIECES TO FLY AT THE PASSENGER IN THE EVENT OF AIRBAG DEPLOYMENT OR THE SHARP EDGES MAY PUNCTURE THE AIRBAG CAUSING IT TO NOT PERFORM AS NEEDED TO PROTECT THE PASSENGER. AFTER TALKING TO THE CHEVROLET BODY SHOP AND READING SEVERAL OTHER COMPLAINTS, THIS ISSUE IS COMMON NOT ONLY IN THE SILVERADO BUT ACCORDING TO THE BODY SHOP MANAGER, IT STRETCHES ACROSS ALL GM PLATFORMS SUCH AS THE ESCALADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808680December 7, 2015
STRUCTURE:BODY
CRACK THAT PROPAGATES FROM THE PASSENGER SIDE DASH AIRBAG. THE CRACK STARTS IN THE TOP LEFT CORNER OF THE AIRBAG CUTOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808524December 4, 2015
UNKNOWN OR OTHER
I HAVE OWNED THE TRUCK SINCE NEW. IN THE LAST YEAR THE DASH STARTED CRACKING RIGHT ABOVE THE PASSENGER AIRBAG. DURING THE LAST MONTH THE CRACK HAS EXTENDED TO THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787015October 29, 2015
UNKNOWN OR OTHER
FRONT END VIOLENT SHAKING HAPPENED ON SEVERAL ROAD SURFACES. I HAVE EXPERIENCED THIS ONCE BEFORE, ON ANOTHER VEHICLE, AND FOUND TIRES HAD HARD SPOTS. REPLACEMENT CORRECTED PROBLEM. TIRES ON THIS TRUCK ARE GOOD YEAR, WRANGLER P 265 70 R 17. IT CONTINUES TO HAPPEN FREQUENTLY AT SPEEDS ABOVE 45 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783432October 19, 2015
AIR BAGS
BOTH SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR ACCIDENT WHILE DRIVING DOWN THE HIGHWAY. GM HAS BEEN NO HELP IN THE MATTER, AND CANNOT FIND AN EXPLANATION AS TO WHY THE AIRBAGS WOULD DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764728September 17, 2015
ENGINE, AIR BAGS, ELECTRICAL SYSTEM
DASH READOUT: ENGINE POWER REDUCED, VEHICLE WENT DEAD. THIS HAS HAPPENED AT LEAST 15 TIMES IN THE LAST 30 DAYS. USUALLY WHILE DRIVING DOWN THE ROAD BUT WILL ALSO DO THIS PARKED AND IDLE. VEHICLE LOSES STEERING CAPABILITIES AND COMES TO A STOP. THIS HAS OCCURED IN SEVERAL DIFFERENT SCENARIOS, INCLUDING HEAVY HIGH SPEED TRAFFIC, PULLING A LOADED TRAILER, MAKING IT VERY DANGEROUS BECAUSE OF LOSING STOPPING CAPABILITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762713September 9, 2015
UNKNOWN OR OTHER, AIR BAGS
MY DASH WAS FINE ON 6-10-15, WHEN GOT IN IT ON THE MORNING OF 6-11-15 THE DASH WAS CRACKED BY THE AIRBAG. THE VEHICLE IS 5 YEARS OLD BUT ONLY HAS 54,000 MILES. I AM THE ONLY OWNER AND IT HAS BEEN WELL MAINTAINED. THIS SEEMS TO BE A VERY FREQUENT PROBLEM THAT IS OCCURRING WITH CHEVROLET VEHICLES. SEE THE FOLLOWING SITE: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF THIS APPEARS TO BE A FLAW IN THE QUALITY OF MATERIALS USED IN THESE VEHICLES. NOT ONLY DOES IT TAKE AWAY FROM THE APPEARANCE AND VALUE OF THE VEHICLE, IT IS ALSO A SAFETY CONCERN. WILL THE AIRBAG STILL WORK PROPERLY? IF IN AN ACCIDENT WILL THERE BE FLYING PIECES OF PLASTIC BECAUSE OF THE FLAWED CRACKED EQUIPMENT? THIS SHOULD BE SOMETHING THAT GM TAKES CARE OF FOR ITS CUSTOMERS 100%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762536September 9, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY, VISIBILITY/WIPER
THE INTERIOR DASH PANEL ON MY SILVERADO 1500, 4X4, CREW CAB HAS CRACKED BEHIND THE INSTRUMENT CLUSTER CAUSING A LOUD RATTLE WHEN GOING OVER BUMPS. THE DASH PANEL HAS ALSO STARTED TO CRACK AT THE PASSENGER SIDE AIR BAG LOCATION AND I FEEL THIS COULD BE A VERY DANGEROUS SITUATION IF THE AIRBAG WERE TO DEPLOY, CAUSING PLASTIC DASH PARTS TO DISLODGE AND HIT OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758747August 24, 2015
POWER TRAIN
HEARD A TICKING NOISE COMING FROM UNDER HOOD OF VEHICLE WHILE PULLING AWAY FROM FAST FOOD ESTABLISHMENT. PULLED OVER TO FIND THAT TRANSMISSION DIPSTICK TUBE HAD FRACTURED. WENT HOME AND FOUND THAT GM HAD ISSUED A "CUSTOMER CARE BULLETIN" BACK IN 2012 ABOUT THIS ISSUE. HOWEVER, I RECEIVED NO LETTER ABOUT THIS PROBLEM. I CONTACTED GM THIS MORNING AND THEY REFUSE TO FIX THE PROBLEM UNDER THIS "BULLITEN". THIS SHOULD NOT BE A "BULLETIN", BUT SHOULD BE A RECALL SINCE IT INVOLVES POTENTIAL PROBLEMS WITH THE TRANSMISSION. A DIPSTICK TUBE FRACTURE CAN LEAD TO WATER, DIRT, AND OTHER CONTAMINANTS GETTING INTO THE TRANSMISSION CAUSING FAILURE THAT COULD RESULT IN ACCIDENTS CAUSING SERIOUS INJURIES OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748110August 12, 2015
AIR BAGS
MY SON WAS DRIVING MY NEWLY PURCHASED 2010 CHEVY SILVERADO 1500 Z71 OFFROAD VEHICLE. HE HAD PULLED OFF THE ROADWAY MOMENTARILY, AND UPON PULLING BACK ONTO THE PAVEMENT AND BEGINNING TO GET UP TO SPEED, THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE VEHICLE SHUT DOWN. HE WAS ABLE TO RESTART IT AND DROVE ABOUT 50 FEET WHEN IT SHUT DOWN AGAIN. OF COURSE, ALL THE COMPONENTS TO THE AIR BAGS WERE IN THE CABIN AND HE JUMPED OUT OF THE TRUCK WHERE HE WAS STOPPED AND WAS ABLE TO LOOK OVER THE SITUATION. HE CONTACTED ME AND SINCE HE WAS ONLY 31/2 MILES FROM OUR HOME, I DROVE TO THE LOCATION. THE AIR BAGS WERE HANGING, AND THE PASSENGER SEAT BELT WAS LOCKED TIGHT. HE HAD HIS SEAT BELT ON AND IT WAS HANGING. HE SAID HE HADN'T HIT ANYTHING, HAD JUST PULLED BACK ONTO THE PAVEMENT AND THE BAGS WENT OFF. THE TRUCK EVENTUALLY WAS ABLE TO BE RESTARTED AND HE DROVE IT HOME. THE DEPLOYMENT CRACKED THE HEAD LINER AND I HAVE HAD AN ESTIMATE TO REPAIR THE DAMAGE AND FIX THE AIR BAGS, A TOTAL OF $4800 THAT MY INSURANCE WON'T COVER DUE TO THE FACT THERE WERE NO INJURIES BECAUSE THERE WAS NO ACCIDENT. WHY ARE THERE SO MANY INSTANCES OF THIS HAPPENING NATIONWIDE? NOW I AM OUT ALMOST $5000 FOR SOMETHING BEYOND MY CONTROL AS THE DEALERSHIP WHERE I PURCHASED IT WON'T HELP EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723370June 4, 2015
AIR BAGS
WHILE ON MY WAY TO THE CANCER CENTERS OF AMERICA LOCATED IN ATLANTA, I NOTICED THE OIL GAUGE NEEDLE KEPT MOVING BELOW THE MIDDLE, WHEN I RETURNED HOME TOOK TO CHEVY DEALERSHIP THAT CHANGED SENSOR AND GASKET KIT. STILL HAVING PROBLEM WITH VEHICLE. CHEVY DEALER STATED THAT, THAT'S WHAT THE NEEDLE DOES...I'VE HAD THE OIL CHANGED AND STILL SAME PROBLEM.....I ALSO NOTICED THAT WHEN YOU TURN ON THE 4X4 BUTTON IT DOESN'T SHOW THE 4X4 EMBLEM ON THE DASH BOARD.....ALSO ADDRESSED WITH DEALER THEY SAID IT DOESN'T SHOW ON DASH BOARD...ANOTHER PROBLEM THAT JUST HAPPENED IS THAT IT'S STATING TO SERVICE AIR BAG...I OWN A CHEVY TRAIL BLAZER 2004 AND HAVE NEVER HAD THESE PROBLEMS NOT WITH OIL GAUGES, SEAT BELT SENSORS NOR 4X4 EMBLEMS ON THE DASH.....MY HUSBAND AND I BOUGHT THE VEHICLE ON NOV 2014 WITH 96,000 MILES ON IT THE CHEVY DEALER HERE SAYS THAT THESE ARE NORMAL....I FEEL THAT THESE ARE NOT NORMAL, BECAUSE YOU DON'T KNOW IF YOU HAVE OIL IN THE TRUCK, THE AIR BAG IS FAULTY AND CAN'T TELL IF YOUR DRIVING ON 4X4....PLEASE CHECK INTO THESE THINGS....I APPRECIATE YOUR ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado