Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10544833September 22, 2013
SERVICE BRAKES
WHILE DRIVING IN NORMAL TRAFFIC, I WAS PREPARING TO STOP AT A RED LIGHT WITH VEHICLES AHEAD OF ME. UPON APPLYING BRAKES FROM APPROX 30 MPH, I WAS ABLE TO BRAKE LIKE NORMAL, UNTIL APPROX 5-10 MPH, WHEN THE ABS KICKED ON FOR NO REASON, SENDING MY TRUCK WITHIN INCHES FROM STRIKING ANOTHER MOTORIST IN FRONT OF ME. IT CONTINUED TO DO THIS FOR ABOUT 3 MILES UNTIL I ARRIVED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544752September 19, 2013
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SILVERADO 2500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ENGINEERING ANALYSIS OF FAULTY BRAKE LINES THAT FAILED. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544372September 19, 2013
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE ANTI-LOCK BRAKING SYSTEM ACTIVATED AND CAUSED THE BRAKE PEDAL TO PULSATE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE FAILURE WAS LINKED TO THE ANTI-LOCK BRAKE SYSTEM. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTI-LOCK). THE FAILURE MILEAGE WAS 85,000. UPDATED 10/31/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544430September 19, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
THIS COMPLAINT RELATES TO NHTSA ACTION NUMBER EA11001 REGARDING CORRODED BRAKE LINES ON CHEVY TRUCKS. I WAS COMING UP TO A RED LIGHT, SOME CARS AHEAD OF ME, GOING ABOUT 30 MPH. I APPLIED THE BRAKES. INITIAL PRESSURE ON THE PEDAL FELT NORMAL, THEN THE PEDAL RESISTANCE DROPPED TO ZERO. BY PUSHING THE PEDAL ALL THE WAY TO THE FLOOR I WAS ABLE TO STOP THE VEHICLE. I PULLED IN TO A GAS STATION. BRAKE FLUID WAS POURING OUT OF A LOCATION ALONG THE BRAKE LINE RUNNING TO THE BACK OF THE VEHICLE. LOCATION ABOUT WHERE THE CAB AND BED MEET. I WAS ABLE TO DRIVE SLOWLY TO A NEARBY CHEVY DEALER FOR REPAIRS. TOTAL REPAIR BILL WAS $2200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544502September 19, 2013
SERVICE BRAKES
MY WIFE COMPLAINED TO ME THE BRAKES ON OUR 2002 CHEVY SILVERADO PICK-UP, FELT FUNNY. I BACKED OUR PICK-UP TRUCK OUT OF THE DRIVEWAY AND WENT TO THE END OF THE STREET, THE BRAKES FELT MUSHY. AS I GOT TO THE END OF OUR STREET IS A STOP SIGN. I WAS GOING APPROXIMATELY 15 TO 20MPH. I WENT TO STOP THE TRUCK AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I WAS UNABLE TO STOP. I PUMPED THE BRAKES AND THEN HELD FIRMLY ON THE PEDAL. I QUICKLY OBSERVED CROSS TRAFFIC IN THE ROAD BEFORE ME AND I TURNED SHARPLY ONTO THE SHOULDER OF THE HIGHWAY WEST JUST BEING NARROWLY MISSED BY WEST BOUND TRAFFIC. I HAD MY WIFE FOLLOW ME TO THE DEALERSHIP AND I COASTED INTO THE DEALERSHIP WITHOUT ANY BRAKES AT ALL. THE FOLLOWING DAY I WAS TOLD BY THE DEALERSHIP I NEEDED ALL NEW BRAKE LINES AND BRAKE CALIBERS. THEY ASKED ME TO COME DOWN AND VIEW THE UNDER PORTIONS OF OUR PICK-UP AND I DID SO. THE TRUCK WAS UP ON THE HOIST AND MECHANIC AND SERVICE REP SHOWED ME HE WAS UNABLE TO TAKE THE BROKEN LINE OUT OF THE BRAKE CALIBER WITHOUT SNAPPING OFF THE NUT HOLDING THE BRAKE LINE. THEY SHOWED ME THE REMAINING BRAKE LINES ALL IN STAGES OF RUSTING OUT INCLUDING THE ONE LINE THAT BLEW OPEN CAUSING THE SUDDEN LEAK AND "NO BRAKES" PROBLEM. THE REPAIR SERVICE COST ME APPROXIMATELY $2800,00. I COMPLAINED TO THE SERVICE MANAGER [XXX], I TOLD HIM I HAVE DRIVEN GM CARS FOR DECADES ON MICHIGAN ROADS AND NEVER HAD ANY BRAKE LINE RUST OUT AND FAIL. I WAS TOLD THE BRAKE LINE FAILURE WAS DUE TO THE SALTY CONDITIONS DRIVING IN MICHIGAN WINTERS. HIS EXPLANATION STILL DID NOT MAKE MUCH SENSE TO ME. I KNOW CAR MANUFACTURES ARE VERY AWARE OF THESE TYPE ROAD CONDITIONS IN THE MIDWEST AND NORTH EAST. THE DEALERSHIP THAT I TOOK MY TRUCK TO IS THE ONLY REPAIR FACILITY I HAVE TAKEN IT TO FOR MAINTENANCE AND REPAIRS. THAT WAS A VERY EXPENSIVE REPAIR BILL. WE WERE LUCKY NOT HAVING AN ACCIDENT ON THAT DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543881September 16, 2013
SERVICE BRAKES
I WAS DRIVING HOME AND PULLED UP TO A TRAFFIC LIGHT AND WAS PREPARING TO STOP, AS I APPLIED THE BRAKE PEDAL IT WENT TO THE FLOOR AS I WAS PUSHING THE PEDAL DOWN AND EVEN TRIED PUMPING THE BRAKES UP A BIT NOTHING WORKED AND IT WOULD NOT STOP AND I ALMOST HIT A POLICE CAR BUT LUCKILY THE LIGHT TURNED GREEN AND I APPLIED THE EMERGENCY BRAKE THAT STOPPED ME ENOUGH TO GIVE ME TIME FOR THE CARS IN THE FRONT OF ME TO MOVE ON. THIS IS THE 2ND TIME THIS HAPPENED THE FIRST TIME WAS A SIMILAR SITUATION AND I GOT THAT PART FIXED AND I WAS INFORMED THAT OTHER LINES WERE FINE BUT AFTER LAST WINTER AND THE TRUCK BEING PARKED OUTSIDE FOR THE FIRST TIME IT HAPPENED AGAIN. THIS TRUCK DOES NOT HAVE A LOT OF MILES ON IT AND EVEN THOUGH I LIVE IN A STATE THAT USES SALT IN THE WINTER THIS TRUCK WAS NEVER DRIVEN IN THE WINTER AND PARKED IN A GARAGE AND ONLY DRIVEN IN THE SUMMER MONTHS WHICH IS WHY THE MILES ARE SO LOW AND WHY I PURCHASED IT FROM A PRIVATE OWNER. UPON FURTHER INSPECTION THE BRAKE LINES ARE EXTREMELY RUSTED NOW AND LEAKING AND I CANNOT EVEN AFFORD THE COST AT THIS TIME TO GET THIS FIXED DUE TO HAVING MY HOURS AT WORK LOWERED TO 5 A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543937September 16, 2013
SERVICE BRAKES
WHEN I STARTED OUT OF MY DRIVEWAY & HIT THE BRAKES, THEY WENT TO THE FLOOR. EMERGENCY BRAKE SLOWED, BUT WOULD NOT STOP. BRAKE LINES BEHIND LEFT FRONT WHEEL ON TOP OF FRAME HAD HOLE(S) RUSTED IN THEM & FLUID RUNNING OUT. EMERGENCY BRAKE WOULD NOT WORK PROPERLY BECAUSE OF LEAKING RIGHT REAR WHEEL SEAL THAT HAD GREASED THE EMERGENCY BRAKE SHOES. TRUCK HAD TO BE HAULED TO A GARAGE, WHERE IT IS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543485September 13, 2013
SERVICE BRAKES
WHILE BACKING OUT OF MY GARAGE I APPLIED THE BRAKES TO CHANGE DIRECTION AND GO FORWARD. I HEARD A SUDDEN HISSING NOISE THROUGH THE OPEN DRIVER SIDE WINDOW AND MY BRAKE PEDAL WENT TO THE FLOOR, BOTTOMING OUT. UPON INVESTIGATION I NOTICED BRAKE FLUID COMING FROM RUSTED BRAKE LINES BEHIND THE LEFT SIDE FRONT WHEEL. WHEN THE BRAKE PEDAL BOTTOMED, IT DIDN'T APPEAR THAT I HAD ANY BRAKE ACTION AT ALL. VERY FORTUNATE TO HAVE BEEN IN MY DRIVEWAY AND NOT AT A BUSY INTERSECTION OR OTHER DANGEROUS LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543558September 13, 2013
SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WANT 1600 DOLLARS TO REPLACE EVERY LINE ON THE TRUCK DUE TO RUST...INCLUDING FLEXIBLE HOSE TO WHEELS. DON'T HAVE VIN NO TRUCK AT SHOP UNTIL I DECIDE WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543046September 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542856September 10, 2013
SERVICE BRAKES
I WENT TO MOVE THE TRUCK TO HOOK UP A TRAILER AND THE PEDAL WENT TO THE FLOOR. LOOKED UNDER VEHICLE AND BRAKE LINES WERE RUSTED AND BRAKE FLUID EVERYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542510September 8, 2013
SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE BRAKE PEDAL WENT TO THE FLOOR. COME TO FINED OUT ONE OF THE BRAKE LINES RUSTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537635August 28, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE PETAL ABNORMALLY TRAVELED TO THE FLOOR BOARD. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537199August 26, 2013
SERVICE BRAKES
WENT TO STOP AT STOP SIGN, BRAKES WENT TO FLOOR, NO CARS WERE COMING, WENT THRU SIGN BY TIME E-BRAKE WAS HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537078August 24, 2013
SERVICE BRAKES
MY 2002 SILVERADO HAS 65,000 MILES ON IT. IT IS KEPT VERY SPOTLESS AND THE BRAKE LINES ARE SO RUSTED THEY ARE ABOUT TO BURST. HAVING TO REPLACE THEM WHEN THE MILES ARE THIS LOW , GM SHOULD BE ASHAMED OF THIS POOR CRAFTSMANSHIP. MY BROTHER JUST HAD THE SAME PROBLEM ON HIS 2003 SILVERADO. THIS SHOULD BE A RECALL FROM GM. I AM VERY UNSATISFIED WITH THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536666August 22, 2013
EQUIPMENT, SUSPENSION, STEERING
I HAVE A 2002 CHEVY SILVERADO 1500 TRUCK, AND HAD A NEW SET OF TIRES (OEM SIZE), A NEW NAPA HUB BEARING ASSEMBLY AND A NEW NAPA INNER TIE ROD. THIS WORK WAS PROFESSIONALLY INSTALLED BY A CERTIFIED ASE MECHANIC AT A LOCAL REPAIR SHOP ON JULY 3, 2013. THE TIE ROD FAILED ON JULY 29, 2013. THE HUB BEARING AND THE INNER TIE ROD WERE REPLACED DUE TO NORMAL WEAR. THANKFULLY - THIS HAPPENED WHILE I WAS BACKING OUT OF MY DRIVEWAY AND NOT LAST WEEKEND DOING 70 MPH ON THE HIGHWAY WITH MY FAMILY IN MY TRUCK. FAILURE OF THIS PART ON THE HIGHWAY COULD HAVE COST ME MY LIFE, MY FAMILY'S LIVES AND THE LIVES OF EVERYONE ELSE IN MY UNINTENDED PATH. VEHICLE WAS "REPAIRED" BY THE LOCAL SHOP IN THE DRIVEWAY AND THEY SHOWED UP WITH A REPLACEMENT NAPA INNER TIE ROD. I SEE ON THE BOX THAT THIS PART IS MANUFACTURED IN CHINA. I DID NOT WANT THAT PART ON MY VEHICLE AND TOLD THEM THEY COULD INSTALL IT FOR A ONE-TIME TRIP TO THE SHOP BUT THEN I WANT IT CHANGED TO ANOTHER BRAND. THEY OBLIGED AND FOUND ANOTHER MANUFACTURER. THE NAPA PART IS ES3478 - INNER TIE ROD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536837August 22, 2013
SERVICE BRAKES
EXPERIENCED COMPLETE BRAKE FAILURE WITHOUT ANY WARNING LIGHTS DUE TO RUSTED BRAKE LINES.THE PLACEMENT OF THE ANTILOCK BRAKE CONTROLLER THREE FEET BEHIND THE DRIVERS SIDE TIRE AT THE TOP OF FRAME AND NO APPARENT CORROSION PROTECTION SEEMS TO HAVE CAUSED THIS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536117August 19, 2013
SERVICE BRAKES
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVE WAY, THE BRAKES FAILED TO STOP. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE BRAKE LINE. THE CONTACT WAS ABLE TO USE THE EMERGENCY PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535890August 17, 2013
SERVICE BRAKES
2002 CHEVROLET SILVERADO.ABS ISSUE. DRIVING AT LESS THAN 10MPH, ABS PUMP WAS ENGAGED AND I WAS BARELY ABLE TO STOP THE VEHICLE, I HAD TO USE PARKING BRAKE AND DOWNSHIFT IN ORDER TO GET MY VEHICLE TO STOP. I WAS WITHIN ONE CAR LENGTH FROM STRIKING ANOTHER CAR ON THE ROAD. ABS IS CONSTANTLY RUNNING AND KICKS IN AT LOWER SPEEDS. VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535686August 16, 2013
STEERING
ON JULY 23 2008, I WAS BACKING OUT OF A PARKING SPOT AND I LOST ALL STEERING, THE PITMAN ARM SHEARED OFF. I HAD INSTALLED THE FAB-TECH PITMAN ARM, IDLER ARM, TIE ROD ENDS, AND STEERING STABILIZER KIT. I FOUND OUT LATER THAT THE PITMAN ARM, AND IDLER ARM, HAD A RECALL. I CONTACTED FABTECH VIA EMAIL AND THEY TOLD ME WHO TO CONTACT ABOUT THE RECALL. I LATER GOT TRANSFERRED TO ANOTHER GUY AT FABTECH. HE SENT ME INSTRUCTIONS ON HOW TO GO ABOUT THE RECALL TO GET REFUNDED THE ORIGINAL PURCHASE PRICE AND GET A CHECK FOR THE INSTALLATION AND FRONT END ALIGNMENT AND THEY ARE ALSO SUPPOSE TO SEND THE NEW IDLER ARM AND PITMAN ARM. FABTECH ASKED THAT I BOX AND SHIP THE OLD PARTS TO THEM AND THEY WOULD THEN INSPECT THEM AND SEND THE CHECK AND PARTS. I SENT THE PARTS IN AND THEN THEY DECIDED THEY WERE NOT GOING TO HONOR THE RECALL. I HAD COMPLETE STEERING FAILURE, LUCKILY I WAS IN A PARKING LOT WHEN IT HAPPENED. JUST HOURS BEFORE I WAS ON THE HIGHWAY. A RECALL IS A RECALL AND THEY NEED TO HONOR IT FOR ME AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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