Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10639497September 27, 2014
SERVICE BRAKES
I WAS PULLING UP TO A STOP SIGN IN MY 2004 CHEVROLET SILVERADO 1500 AND EASING ON THE BRAKES WHEN I NOTICED THEY WERE SOFT, SO I PUSHED ON THEM HARDER AND STILL NOTHING. THE BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR WITH BARELY ANY STOPPING POWER. LUCKILY THERE WAS NO ONE AT THE STOP SIGN AND I WAS ABLE TO PUSH THE EMERGENCY BREAK TO GET ENOUGH STOPPING POWER TO COME TO A HALT SHORTLY INTO THE INTERSECTION. THE "SERVICE BRAKES" LIGHT CAME ON ONCE THE COMPUTER NOTICED THAT THE BRAKE PEDAL WAS AGAINST THE CARPET AND THE TRUCK WASN'T SLOWING DOWN, WHICH IS OBVIOUSLY TOO LATE. UPON FURTHER INVESTIGATION, THE FAILURE SEEMS TO BE IN THE BRAKE LINES JUST BEHIND THE DRIVER SIDE DOOR. THE PLASTIC SUPPORT BRACKET THAT SUPPORTS THE BRAKE LINES AS THEY RUN ALONG THE FRAME HAD FLUID DRIPPING OFF IT AND RUSTY BROKEN BRAKE LINES IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639544September 27, 2014
SERVICE BRAKES
WENT TO DRIVE TRUCK AND WHEN I TURNED THE KEY TO THE ON POSITION THE CHECK BRAKE LIGHT CAME ON AND ALARM BELL SOUNDED. AFTER CHECKING UNDER VEHICLE I NOTICED BRAKE FLUID UNDER THE LEFT REAR (DRIVER'S SIDE) TIRE. I CHECKED FOR THE SOURCE AND NOTICED THAT THE SOLID BRAKE LINE HAD CORRODED IN THAT LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638393September 23, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO SEVERAL BUSHES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT REPLACED THE ENTIRE BRAKE LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 11/24/14*LJ UPDATED 02/03/15*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638431September 23, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING UPHILL AT AN UNKNOWN SPEED, THE CONTACT SLIGHTLY TAPPED THE IGNITION AND THE VEHICLE STALLED. THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637979September 22, 2014
SERVICE BRAKES
APPROACHING A RED LIGHT WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR. LUCK HAD IT THAT I PROCEEDED THROUGH THE RED LIGHT AND THE INTERSECTION WITHOUT BEING INVOLVED IN AN ACCIDENT. UPON INSPECTION, BRAKE FLUID WAS LEAKING BEHIND THE FRONT WHEEL DRIVER SIDE. THE UNDERSIDE OF THE TRUCK IS IN GOOD CONDITION WITH THE EXCEPTION FOR THE BRAKE LINES. ALL THE BRAKE LINES WERE EXTREMELY CORRODED. IT IS OBVIOUS IN THE APPEARANCE, THAT THE MATERIAL USED TO MAKE THE BRAKE LINES WERE NOT CONSISTENT WITH THE CORROSION RESISTANCE OF THE OTHER COMPONENTS OF THE VEHICLE. THE BRAKE LINE FAILED TO THE FRONT BRAKES. THERE WAS NOT ENOUGH REMAINING BRAKING BY THE REAR BRAKES TO STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638013September 22, 2014
SERVICE BRAKES
WHILE PULLING A 30 BOAT THIS WEEKEND MY BRAKES FAILED. PEDAL DROPPED TO THE FLOOR . PULLED MY 2004 2500HD TRUCK INTO THE SHOP AFTER USING THE E-BRAKE AND WHAT REMAINED OF MY BRAKES TO GET 4 MILES HOME. ADDED BRAKE FLUID AND WHEN I PRESSED THE PEDDLE A SHOWER OF FLUID SPRAYED ALL OVER THE GROUND. MY UNDERCARRIAGE IS CLEAN. REMOVED THE FUEL TANK TO FIND THE BRAKE LINE COMPLETE DETERIORATED. I LIVE IN TN AND SALT IS NOT A MAJOR USES HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637431September 19, 2014
SERVICE BRAKES
PULLING MY BOAT ON SECONDARY ROAD TOWARD HIGHWAY, PUSHED BRAKES TO STOP FOR STOP SIGN, BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING OR TROUBLE LIGHT. HAD ENOUGH BRAKING FORCE TO STOP AFTER ROLLING APPROX 100 FT. CAUTIOUSLY DROVE TO GAS STATION/PARKED VEHICLE AND CALLED A WRECKER TO TAKE TRUCK 65 MILES TO MY HOME. ON INSPECTION I DISCOVERED CORRODED BRAKE LINE(STEEL) HAD RUPTURED ALONG ROUTING TO BACK BRAKE. LOTS OF CORROSION VISIBLE ON MULTIPLE STEEL LINES. I WAS INCREDIBLY LUCKY TO NOT BE TRAVELING FASTER AND IN AN EMERGENCY BRAKING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637502September 19, 2014
SERVICE BRAKES
WIFE WAS MOVING TRUCK TO GARAGE WHEN BRAKE PEDAL WENT TO FLOOR; ON FURTHER OBSERVATION BRAKE LINE HAD RUSTED TO THE POINT WHERE RESERVOIR WAS EMPTY OF FLUID. WE HAD JUST BEEN HAULING TRAILER LOADS OF HAY GLAD THIS DIDN'T HAPPEN ON OPEN ROAD WITH OTHER VEHICLES INVOLVED. BOUGHT TRUCK NEW NO ABUSE IN ITS HISTORY. BOUGHT 91 CHEVY PICKUP TRUCK NEW AND STILL HAVE THAT ONE. WE HAVE NEVER HAD ANY PROBLEMS WITH THE BRAKE LINES ON THE OLDER TRUCK. I WILL DEFINITELY THINK TWICE BEFORE PURCHASING ANY MORE GM VEHICLES IF THEY ARE GOING TO PUT MY FAMILY IN DANGER WITH POOR PARTS LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637341September 18, 2014
SERVICE BRAKES
THE VEHICLE HAD SAT OVERNIGHT AND I STARTED IT TO DRIVE IT TO WORK THE NEXT MORNING. AS I WAS SHIFTING FROM PARK TO REVERSE, THE BRAKE PEDAL SEEMED TO GO DOWN FARTHER THAN USUAL BUT ALLOWED ME TO SHIFT AS EXPECTED. AS I STARTED MOVING BACKWARDS, AFTER TRYING TO APPLY THE BRAKES, THE PEDAL WENT TO THE FLOOR AND WERE NOT WORKING. THE SERVICE LIGHTS APPEARED AND I BELIEVE THE CHIME SOUNDED. I DID NOT HAVE ANY BRAKING ABILITY SO I APPLIED THE EMERGENCY BRAKE. IT WAS DISCOVERED ONE OF THE METAL LINES ON THE REAR HAD RUPTURED/FAILED DUE TO CORROSION AND ALL OF THE FLUID HAD LEAKED OUT. I FEEL EXTREMELY LUCKY THIS DID NOT HAPPEN IN BUSY TRAFFIC OR APPROACHING AN INTERSECTION WITH STOPPED VEHICLES AND TAVELING AT A MUCH HIGHER SPEED BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP OR REACT QUICK ENOUGH TO APPLY THE EMERGENCY BRAKE AND EVEN IF I HAD ATTEMPTED IT, I DOUBT IT WOULD HAVE BEEN ENOUGH TO STOP THE VEHICLE IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636902September 17, 2014
SERVICE BRAKES
BRAKE LINES ROTTED OUT LOST BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633187September 15, 2014
SERVICE BRAKES
ALL THE TRUCK BRAKE LINES ARE RUSTED AND A LEAK SPRUNG UP ON THE SECTION UNDER THE RADIATOR FEEDING THE PASSENGER FRONT WHEEL. HAVE LOOKED THE ENTIRE US FOR PARTS AND GM HAS A IMPROVED NYLON COATED PART NUMBER 22932587 THEY HAVE APPARENTLY DISCONTINUED. NUMEROUS SITES POINT TO AN ONGOING INVESTIGATION OF SUCH VEHICLES WITH A DOCUMENTED FAILURE RATE OF 1:1000. THE QUESTION...IF THE FAILURE RATE IS THIS HIGH, AND IT HAS BEEN GOING ON SINCE 2010 - WHY IS GM NOT BEING PRESSURED TO MAKE THIS RIGHT WITH CUSTOMERS? THIS REPAIR MAY COST ME APPROX $1800.00 AND THAT IS A LOT CONSIDERING THE DEFECT IS SO WIDELY KNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633053September 14, 2014
AIR BAGS
FATAL CRASH. ENTIRE LEFT SIDE OF VEHICLE RIPPED OFF INCLUDING DRIVER DOOR. TRUCK FLIPPED ALSO. HIT 4 TREES. SPEED LIMIT WAS 65 IN THE AREA THEY BELIEVE THE VEHICLE TO BE MOVING A LITTLE OVER THE SPEED LIMIT. AIR BAGS NEVER DEPLOYED NONE OF THEM. THE IMPACT TOTALED THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10632897September 12, 2014
SERVICE BRAKES
I HAD JUST RETURNED HOME WITH A FULL LOAD (2 YARDS) OF MULCH AND PARKED THE TRUCK TO UNLOAD. THE TRUCK WAS PERFECTLY FINE. WHEN I FINISHED UNLOADING I WENT TO MOVE THE TRUCK AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE DRIVER INFORMATION CENTER INDICATED "LOW COOLANT LEVEL". WHEN I CHECKED OUT WHAT WAS WRONG, I FOUND TWO BRAKE LINES SEVERELY RUSTED WITH ONE LEAKING LOCATED UNDER DRIVER'S SEAT AREA WHERE THE LINES CROSS OVER TOP OF THE FRAME. THAT IS THE ONLY AREA THAT RUSTED THAT I SAW SO FAR. THERE IS NO OTHER RUST UNDERNEATH ON THE REST OF THE LINES. MY TRUCK DOES NOT GET HEAVY USE, IS FREQUENTLY HOUSED IN A GARAGE AND RARELY DRIVEN IN SNOW/ICE CONDITIONS (I'M RETIRED). IN ADDITION THE TRUCK IS WELL MAINTAINED AND KEPT CLEAN. IN ADDITION, THE LOW COOLANT LEVEL I BELIEVE IS A COMPUTER GLITCH AS THE LEVEL IS FINE AND UNCHANGED BEFORE AND AFTER THE INCIDENT. IN MY OPINION THE TRUCK'S COMPUTER IS SENDING THE WRONG MESSAGE FOR A DEFECT IN THE PRIMARY BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632224September 10, 2014
SERVICE BRAKES
BRAKES WENT TO THE FLOOR WHILE STOPPING. BRAKE LINE IN THE REAR BROKE DUE TO RUST. ON 9/08/14 FRONT BRAKE LINE RUPTURED. CAUSE: RUSTED BRAKE LINE, DANGEROUS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632324September 10, 2014
SERVICE BRAKES
AFTER RUNNING ERRANDS I WAS RETURNING HOME AND WHEN I CAME DOWN MY STREET THE BRAKES DID NOT WORK.THE PEDAL WENT ALL THE WAY TO THE FLOOR. LUCKILY I WAS TRAVELING SLOW AND WAS ABLE TO STOP WITH MY E-BRAKE. I LOOKED UNDER THE TRUCK AND FOUND BRAKE FLUID DRIPPING UNDER THE DRIVERS DOOR. THE BRAKE LINES HAD RUSTED . I GOT THE TRUCK TO A BRAKE SHOP WHERE THEY FOUND ALL OF MY BRAKE LINES WERE BADLY RUSTED AND IT COST APPROX. $1000.00 TO REPAIR.I CAN'T UNDERSTAND WHY CHEVROLET WOULD MAKE STAINLESS STEEL EXHAUST BUT NOT STAINLESS STEEL BRAKE LINES. THIS TRUCK HAS ONLY 27000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631519September 8, 2014
SERVICE BRAKES
TRAVELING ON INTERSTATE 95 NB WHEN SLOWING DOWN TO EXIT, BRAKE PETAL WENT TO FLOOR, HAD TO PUMP SEVERAL TIMES TO GET STOPPED. INSPECTION UNDER THE HOOD REVEALED BRAKE HYDRAULIC FLUID COVERING THE WHOLE DRIVER SIDE OF THE ENGINE COMPARTMENT INCLUDING THE EXHAUST MANIFOLD. FLUID WAS COMING FROM A RUSTED METAL BRAKELINE. FURTHER INSPECTION OF OTHER LINES IDENTIFIED SIMILAR RUSTING. VEHICLE WAS UNSAFE TO DRIVE TO A REPAIR FACILITY. THE EMERGENCY BRAKES ON THIS VEHICLE ARE NOT SUFFICIENT TO STOP IN A SAFE DISTANCE AT HIGHWAY SPEEDS. THIS IS A SAFETY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631693September 8, 2014
SERVICE BRAKES
AS I WAS BACKING UP THE TRUCK TO HOOK UP OUR HORSE TRAILER I EXPERIENCE A SUDDEN LOSS OF HYDRAULIC PRESSURE IN THE BRAKING SYSTEM AND THE BREAK PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP THE TRUCK BEFORE IT HIT THE TRAILER OR MY DAUGHTER WHO WAS DIRECTING ME. I NOTICED A PUDDLE OF FLUID ON THE GROUND UNDER THE TRUCK JUST BELOW THE DRIVER SEAT AND TRACED IT TO A CRACK IN A CORRODED BRAKE LINE. WE WERE VERY LUCKY THAT THE FAILURE OCCURRED WHEN IT DID. HAD THE BRAKE FAILURE HAPPENED 10 MINUTES LATER, WE WOULD HAVE BEEN TRAVELING ON I95 IN VERY CROWDED CONDITIONS WITH A HORSE IN TOW. THERE HAD BEEN NO INDICATION THAT THE BRAKE SYSTEM WAS AT RISK OF FAILURE. WE HAD USED THE TRUCK THE PREVIOUS WEEKEND TO TRAILER OUR HORSE TO A SHOW AND THE BRAKES WORKED FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631341September 7, 2014
SERVICE BRAKES
MY WIFE, DAUGHTER, AND I WERE TRAVELING DOWN A TWO LANE HIGHWAY AT THE 55 MPH SPEED LIMIT. A ONCOMING VEHICLE PULLED OUT TO PASS ANOTHER VEHICLE. WHEN I STEPPED ON THE BRAKE PEDAL TO AVOID A COLLISION, THE PEDAL WENT ALL THE WAY TO THE FLOOR. THANKFULLY, THE ONCOMING VEHICLE WENT BACK TO THEIR LANE AND WE WERE ABLE TO COAST TO A STOP. UPON EXAMINATION, ALL FOUR BRAKE LINES ON THE FRONT HALF OF THE TRUCK WERE BADLY RUSTED AND LEAKING. THE UNDERCARRIAGE ON OUR 2004 CHEVY SILVERADO IS EXTREMELY RUSTED. FUEL LINES. TRANSMISSION COOLER LINES, BRAKE LINES, FRAME, BODY PANELS ALL HAVE LARGE AMOUNTS OF RUST. WE PURCHASED THIS VEHICLE NEW IN 2004. IT HAS NEVER BEEN IN A FLOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630552September 3, 2014
SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AT 45 MPH, WHEN A DEER STEPPED OUT ONLY 40 YARDS AHEAD OF ME, I APPLIED MY BRAKES AND HEARD A LOUD POP AND MY BRAKE PEDAL WENT TO THE FLOOR AND HAD ABSOLUTELY NO BRAKES. LUCKILY THE DEER STARTED TO SPRINT BECAUSE I MISSED THE DEER BY ONLY A COUPLE FEET. AFTER LOOKING UNDER THE HOOD I FOUND OUT THE MASTER CYLINDER BLEW A O-RING. I DID SOME RESEARCH AND IT LOOKS LIKE CHEVY KNEW ABOUT THIS PROBLEM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629626August 30, 2014
SERVICE BRAKES
BRAKE LINE RUSTED THROUGH AND LOST BRAKE FLUID AND ALL BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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