Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10586911May 7, 2014
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
STEPPED ON THE BRAKE PEDAL TO PUT THE TRUCK IN GEAR AND THE PEDAL WENT TO THE FLOOR. IT BLEW OUT THE BRAKE LINE RUNNING FROM THE ABS BLOCK TO THE REAR. I REPLACED THAT ONE AND WHEN CHECKING FOR LEAKS, A LINE RUNNING FROM THE MASTER CYLINDER THEN BLEW OUT. I DECIDED TO REPLACE THEM ALL AT THAT POINT. THE AC DELCO KIT FOR MY TRUCK WAS BACK ORDERED AND IT TOOK OVER TWO MONTHS FOR IT TO COME. NOW I AM CONCERNED ABOUT MY FUEL LINES. CHEVY, GM, PLEASE HELP! THESE ARE MAJOR SAFETY ISSUES! RECALLS!?!?!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586175May 2, 2014
SERVICE BRAKES
WHILE BACKING DOWN DRIVEWAY THE BRAKES WERE APPLIED. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR WITH TOTAL BRAKE FAILURE. EMERGENCY BRAKE WAS USED TO STOP VEHICLE. UPON INSPECTION, TWO BRAKE LINES HAD RUSTED TO THE POINT OF FAILURE AND ALL BRAKE FLUID WAS ON THE GROUND. MY 1987 F-250 DOES NOT HAVE BRAKE LINES THIS RUSTED. I AM GLAD I WAS NOT IN CITY DRIVING WHEN THIS OCCURRED. I WILL HAVE VEHICLE TOWED TO DEALERSHIP TO HAVE ALL BRAKE LINES REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585517April 29, 2014
SERVICE BRAKES
STARTED TO LEAVE HOUSE TO GO GROCERY SHOPPING, STARTED VEHICLE APPLIED BRAKE TO OUT AUTO INTO GEAR, BRAKES PEDAL WENT TO THE FLOOR, CHECK FLUID LEVEL WAS O.K. RECHECK BRAKING, SAME RESULT, NO BRAKES. AFTER CHECKING NOTICE SIGNS OF BRAKE FLUID AT AREAS BENEATH VEHICLE AT DRIVER DOOR. CALLED FOR TOW TRUCK THE FOLLOWING MORNING. IF I HAD GOTTEN TO HYWY. US 1. AND THIS PROBLEM HAPPEN, I FEAR THERE WOULD HAVE BEEN A TERRIBLE ACCIDENT INVOLVING MYSELF, OR OTHERS. WAITING FOR WORD FROM AUTO SHOP OF WHAT THE PROBLEM COULD BE. THIS IS VERY SERIOUS SAFETY ISSUE WITH THIS AND OTHER TRUCKS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584772April 24, 2014
ENGINE
CYLINDER HEADS MALFUNCTIONED CREATING A COOLANT LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583768April 20, 2014
ELECTRICAL SYSTEM
WHEN I STARTED THE ENGINE THE GAS GAUGE WENT TO FULL THEN BACK TO 0. LATER WHEN I WENT TO USE THE TOW/HAUL IT WOULD NOT WORK, IT WASN'T LONG BEFORE THE ODOMETER AND SHIFT INDICATOR STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583119April 16, 2014
SERVICE BRAKES
COMING TO A STOP LIGHT AND LOST ALL BRAKES. FURTHER INSPECTION REVEALED THAT REAR BRAKE LINES ARE RUSTED THROUGH. ALL OTHER LINES ARE SEVERELY RUSTED. INCLUDING FUEL LINES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578602April 9, 2014
SERVICE BRAKES
RETURNING FROM FISHING TRIP AND APPLIED BRAKES WHEN COMING UP TO A RED LIGHT, BRAKE PEDAL WENT ALMOST TO FLOOR. CONTINUE TO DRIVE IT HOME (35MILES) AND LITTLE TO NO BRAKES UPON TURNING IN OUR DRIVEWAY. UPON INSPECTION, THE BRAKE LINE APPEARS TO BE RUSTED AND IS LEAKING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577724April 6, 2014
ELECTRICAL SYSTEM, STRUCTURE
I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577809April 6, 2014
SERVICE BRAKES
BRAKE LINE BUSTED WHILE BLEEDING AIR OUT OF SYSTEM. FOUND ALL LINES GOING TO ABS BLOCK IN CENTER OF TRUCK WERE RUSTED COMPLETELY THROUGH. THIS WAS NOT THE FIRST TIME THIS HAPPENED. HAD SAME PROBLEM ABOUT YEAR BEFORE ON FRONT BRAKE LINE. I ALMOST HIT ANOTHER VEHICLE IN REAR. I HAD TO HAVE TRUCK TOWED TO LOCAL REPAIR SHOP WERE THEY FIXED BROKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577549April 5, 2014
SERVICE BRAKES
STARTED TRUCK TO HOOK UP TO A TRAILER AT HOME. BACKING UP, AND DEPRESSED BRAKES WHILE BACKING, SUDDENLY LOST ALL BRAKE CONTROL. I HAD NO CONTROL TO STOP VEHICLE. VEHICLE ROLLED TO A STOP WHILE I PRESSED AND PUMPED BRAKES WITH NO AFFECT. *TR ROLLED TO STOP. I THEN PLACED VEHICLE IN PARK AND EXITED TO FIND BRAKE FLUID ON GROUND. I THEN TRIED TO SLOWLY MOVE VEHICLE INTO GARAGE SO AS TO RAISE JACK UP- FOR A FURTHER EXAMINATION, BUT I HAD ZERO CONTROL OVER BRAKING. IN ORDER TO GET VEHICLE ONTO CONCRETE SURFACE/GARAGE I HAD TO SHIFT BACK AND FORTH BETWEEN NEUTRAL AND DRIVE UNTIL I LIMP THE TRUCK INTO GARAGE BUT DO SO WITHOUT RAMMING THROUGH THE BACK WALL AS I HAD NO CONTROL OVER BRAKES. ONCE IN, I JACKED UP TRUCK AND I FOUND ONE LEAK IN ONE RUSTED METAL BRAKE LINE AT A BEND CLOSEST TO LEFT REAR WHEEL. SUDDEN AND TOTAL AND COMPLETE LOSS OF BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577553April 5, 2014
SERVICE BRAKES
BRAKE LINES BLEW OUT FROM CORROSION. THIS HAS HAPPENED 3 TIMES SINCE APRIL 2013. I WAS UNABLE TO STOP ON TWO SEPARATE RED LIGHT OCCASIONS. ALSO HAVING ABS PROBLEMS. THE ABS SYSTEM BREAKS LOOSE JUST ABOUT WHEN THE VEHICLE COMES TO A COMPLETE STOP FORCING ME TO LET GO AND REAPPLY BRAKE QUICKLY. MY TRUCK IS UNDERCOATED ALSO MAKING THIS DEADLY PROBLEM MORE CONCERNING. NHTSA SHOULD DO ITS JOB AND STOP THESE DEATH TRAPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575606April 3, 2014
ELECTRICAL SYSTEM
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEM. *SMD THE CONSUMER STATED HE EXPERIENCED A PROBLEM WITH THE IGNITION SWITCH, FROM THE TIME THE VEHICLE WAS NEW. THE SWITCH DID NOT MALFUNCTION ALL THE TIME, AND THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ON 2 SEPARATE OCCASIONS, THE VEHICLE WOULD SHUT OFF BRIEFLY AND THEN COME BACK ON. THERE WERE TIMES, WHEN HE TRIED TO START THE VEHICLE, IT WOULD TURN OVER, BUT IT WOULDN'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577131April 3, 2014
STEERING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED AT ANY SPEED THE STEERING WHEEL MADE A LOUD POPPING, VIBRATION AND CLICKING NOISE WHILE DRIVING THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS GOING TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576966April 2, 2014
SERVICE BRAKES
BRAKE LIGHTS TURNED ON AND BRAKES WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576508April 1, 2014
SERVICE BRAKES
MY WIFE USED MY 2500 HD 4WD PICKUP TO GO TO WORK DURING INCLEMENT WEATHER. SHE CALLED ME WHILE DRIVING AND THOUGHT THE ROAD WAS ICY BECAUSE SHE THOUGHT SHE SLID THROUGH TWO BUSY INTERSECTIONS. I ASKED HER HOW FAST SHE WAS DRIVING AND SHE SAID NOT REAL FAST BUT THE TRUCK DID NOT STOP. I TOLD HER TO TAKE IT EASY AND APPROACH INTERSECTIONS SLOWLY. SHE MADE IT TO WORK AND HOME LATER THAT NIGHT (2ND SHIFT) SAFELY. THE NEXT MORNING I DROVE THE TRUCK TO WORK AND PROMPTLY DROVE RIGHT THROUGH A BUSY INTERSECTION NEAR HOME WITH THE BRAKE PEDAL ON THE FLOOR. WIFE DID NOT NOTICE PEDAL SINCE SHE IS ONLY 5'1" AND DIDN'T HAVE PEDAL TO FLOOR. LUCKILY THERE WAS NO TRAFFIC EARLY IN THE MORNING OR RESULTS COULD HAVE BEEN CATASTROPHIC. GOT TRUCK HOME AND DID A THOROUGH CHECK OF BRAKE SYSTEM. LINE FROM FRONT OF MASTER CYLINDER TO ABS MODULE ON FRAME RAIL WAS RUSTED THROUGH. OTHER LINES ALSO LOOKED LIKE THEY WERE DUG UP FROM DAVEY JONES LOCKER AT THE BOTTOM OF THE OCEAN. I'VE OWNED THIS TRUCK FROM NEW AND HAVE TAKEN GREAT CARE OF IT. MY 1968 CHEVELLE HAS BETTER LOOKING ORIGINAL BRAKE LINE ON IT. DON'T KNOW WHAT IS GOING ON BUT THIS IS A SERIOUS PROBLEM, AND NOT JUST BRAKE LINES FROM WHAT I HAVE READ. GM NEEDS TO ADDRESS THIS THROUGH A RECALL BEFORE SOMEONE GETS KILLED, IF IT DIDN'T HAPPEN ALREADY. I DID CALL DEALER I BOUGHT TRUCK FROM AND THEY ACKNOWLEDGED KNOWING THERE IS A PROBLEM, BUT OFFERED NO ASSISTANCE OTHER THAN FREE QUOTE TO REPAIR (WITH OEM STEEL LINES). I BOUGHT AN AFTERMARKET SET OF SS LINES FOR THE ENTIRE TRUCK AND HAVE INSTALLED BOTH MASTER CYLINDER LINES SO FAR. WAITING FOR WARM WEATHER FOR THE REST....HOPE ANOTHER DOESN'T FAIL IN THE MEANTIME ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575721March 30, 2014
SERVICE BRAKES
WITHOUT WARNING TOTAL BRAKE FAILURE. LUCKILY MORE ROAD TO GO DOWN. BRAKE LINE RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575410March 28, 2014
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO1500 HD. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ABS ENGAGED INDEPENDENTLY AND PREVENTED THE CONTACT FROM STOPPING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 08/19/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574006March 21, 2014
SERVICE BRAKES
MIDDLE BRAKE LINE CORRODED IN HALF CAUSING BRAKES TO FAIL. NOW NEED TO CHANGE ALL BRAKE LINES AT A $289.00 COST WITH ADDITIONAL COST OF 8 HOURS LABOR. WAS TOLD CALIBER BLEEDERS ARE PROBABLY CORRODED TOO SO WILL NEED NEW CALIBERS. THIS HAS BEEN AN ONGOING ISSUE FOR THE PAST SEVERAL YEARS. WHEN WILL GM SOLVE PROBLEM WHEN SOMEONE FINALLY GETS KILLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573899March 20, 2014
SERVICE BRAKES
BRAKE FLUID LEAK, LOSS OF BRAKES / FAILURE DUE TO BRAKE LINE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573264March 18, 2014
SERVICE BRAKES
STEPPED ON BRAKE PEDDLE AT IDLE AND PEDAL WENT TO THE FLOOR. UPON TAKING IT TO THE REPAIR SHOP, FOUND THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT AND THE CALIPER BLEEDERS WERE RUSTED OFF. ALL LINES, CALIPERS, AND TWO ROTORS HAD TO BE REPLACED - COST $2,091. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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