Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11559564December 11, 2023
ELECTRICAL SYSTEM
Two times now when driving, vehicle has randomly lost all power. First time there was no warning of any sort of problem. Second time was on the express way running just fine, then all of a sudden engine light started flashing, and stabilatrac light up on dash. was able to get off right away. turned right Into a office complex and shut right off. after 3 minutes got power back and was able to get it safely in a parking spot, but then it started running rough, like multiple cylinder miss fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558916December 7, 2023
ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the vehicle was remotely started. The contact's husband entered the vehicle and turned on the rear defrost. The contact stated that her seven-month-old infant was seated on the passenger side rear seat. The contact's husband noticed a burning odor on the interior of the vehicle and smoke was coming from the rear passenger’s side rear window. The vehicle was turned off and the infant was removed from the vehicle immediately. The contact stated that she had noticed the odor of burning odor in the interior of the vehicle shortly after the vehicle was purchased. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle was scheduled for a service appointment in several weeks. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the failure was normal wear and tear. The failure mileage was approximately 123,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558490December 5, 2023
ENGINE
There is a specific serpentine belt that controls the AC and the water pump on this vehicle. That particular belt is 100% obsolete. The manufacturer has discontinued that part and since it is a stretch belt, it cannot be replicated by Gates or Continental until they get their hands on an unused and uninstalled belt. This has caused us to no longer be able to operate the vehicle and now we are upside down thousands of dollars because the vehicle is now a total loss and insurance wont cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558058December 2, 2023
ELECTRICAL SYSTEM
Rear window defrost almost caught fire about 10 min into drive smoke emitted from near rear window and got worse and worse until I found the cause and shut off the rear defrost. Smokey electrical smell filled the interior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556644November 24, 2023
AIR BAGS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that on two separate occasions, while driving at various speeds, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556450November 22, 2023
STEERING
Power steering (EPS) quit working out of nowhere. I was out camping in Idaho. The power steering issue caused my battery to die and I was essentially stranded. No issues with the vehicle beforehand or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556382November 21, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Vehicle has abrupt, unexpected power failures and/or issues with "Stabilitrak" that causes immediate engine shut-off at highway speeds and/or causes the steering wheel to jerk unexpectedly potentially causing a run-in with traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556084November 20, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
An electrical issue of uncertain origin involving the stabilitrack system that causes the truck to jerk a different direction or stop completely in unexpected fashion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555295November 15, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds, the braking system malfunctioned, causing the brake pedal to become spongy and extend to the floor. The contact stated that the failure was intermittent and caused the braking distance to be extended. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555336November 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 15 MPH, the low oil pressure warning light illuminated, and the vehicle displayed a message to turn off the vehicle. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554200November 8, 2023
AIR BAGS
The drivers air bag actuator activated in a front end collision but the air bag didn't deploy.I explained the problem to the collision center of the dealership where the vehicle was taken.The insurance company has assigned an adjuster. There were no warning lights
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553779November 6, 2023
SERVICE BRAKES
1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552557October 30, 2023
SERVICE BRAKES
Break assist light came on and Truck was very hard to stop. Break pedal got very hard. Took to a auto repair and they said it was the air break assist pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551831October 25, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and was hesitating and jerking while changing gear. The vehicle was taken to the local mechanic who determined that the transmission was faulty. The vehicle was later taken to the local dealer who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551843October 25, 2023
SEAT BELTS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the driver’s side seat lap belt cable was fractured at the frame. The contact removed the rubber boot and noticed there were only three strands holding the cable together. The contact stated the failure might have occurred during the crimping process during production. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there was no warranty coverage for the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551393October 23, 2023
ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551395October 23, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while reversing into a parking space, the brake pedal required more effort than usual to bring the vehicle to a complete stop. A message briefly displayed "Brake Assist Fault" before the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551259October 22, 2023
FUEL/PROPULSION SYSTEM
The capless fuel filler has failed. The door is stuck halfway open. This is a fire hazard if the truck were in an accident. My son has the same year model truck. Same exact specifications just a different color and hus has also failed. This should be recalled immediately because it's a fire hazard not to mention the emissions of the vehicle.this picture is looking straight down on the filler you can see it is not closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549903October 14, 2023
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549619October 12, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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