Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10608321July 5, 2014
SERVICE BRAKES
SAME STORY AS EVERY OTHER 99+ SILVERADO: THE BRAKE LINE BURST BEHIND CAB AND ALL BRAKE PRESSURE WAS LOST. BRAKE SYSTEM DEFECTS ARE FAR MORE DANGEROUS THAN A FAULTY IGNITION SWITCH. WHY ARE GM AND NHTSA IGNORING THESE COMPLAINTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606554June 27, 2014
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599062June 18, 2014
ELECTRICAL SYSTEM
ON DECEMBER 19TH 2013 WAS AT A CLASS FOR WORK ABOUT 65 MILES FROM HOME, WHEN CAME OUT OF CLASS AND TRUCK WOULD NOT START KEEP GETTING SECURITY LIGHT FLASHING IN THE INFORMATION WINDOW. LATER FOUND OUT THIS CUT THE GAS OF FROM SOMEONE STEALING THE VEHICLE, BUT I HAD THE ORIGINAL KEY TO THE TRUCK. HAD TO HAVE VEHICLE TOWED BACK TO MY HOME 65 MILES AWAY. A CERTIFIED MECHANIC LOOKED AT THE TRUCK FOR ME AND SAID HE BELIEVED HE HAD FIXED IT BY REPLACING THE IGNITION WIRING HARNESS. TRUCK WORKED GREAT UNTIL RECENT I WAS TRAVELING DOWN A THE HIGHWAY AT 65MPH AND THE KEY TO THE VEHICLE FELL OUT OF THE IGNITION ONTO THE FLOOR, LUCKY FOR ME THE VEHICLE STAYED RUNNING. I HAVE RECENTLY BEEN LOOKING AT THE IGNITION AND HAVE FOUND THAT ANY POSITION THAT THE KEY IS IN RATHER IT BE RUNNING OR AUXILIARY THE KEY CAN BE REMOVED FROM THE IGNITION. ALSO THE TRUCK IS BACK TO SHOWING THE SECURITY LIGHT FLASHING IN THE INFORMATION CENTER AND TRUCK WILL NOT START. I HAVE TO LEAVE THE KEY IN THE ON POSITION AND WAIT 10 MINUTES BEFORE THE TRUCK WILL START. THIS SEEMS TO BE A PROBLEM WITH CHEVY!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598750June 17, 2014
SERVICE BRAKES
BRAKES FAILED WHEN I WAS DRIVING, COMING TO A STOP. AT ABOUT 5 MPH THE PEDAL WENT TO THE FLOOR AND I LOST ALL STOPPING CONTROL. I HAD THE TRUCK TOWED TO A GOODYEAR SHOP WHO TOLD ME THAT THE BRAKE LINES WERE CORRODED AND ONE FAILED CAUSING ALL PRESSURE TO GO OUT. UPON FURTHER INSPECTION, THE ENTIRE BRAKE SYSTEM WAS CORRODED AND THEY HAD TO REPLACE/REBUILD THE ENTIRE SYSTEM. TOTAL COST TO FIX THE BRAKES WAS $2464.47. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597911June 12, 2014
SERVICE BRAKES, STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE FAILED TO STOP UNTIL THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE FRONT DRIVER'S SIDE BRAKE LINE FRACTURED DUE TO EXCESSIVE CORROSION. THE FOUR BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,685. THE VIN WAS UNAVAILABLE. UPDATED 08/12/14*LJ UPDATED 07/06/2017 *CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596837June 7, 2014
SERVICE BRAKES
ON THE EVENING OF DECEMBER 23, 2013, WHILE TRAVELLING ON A CONNECTICUT STATE ROAD, I APPLIED MY BRAKES, AS A VEHICLE WAS TURNING LEFT AHEAD OF ME. THE BRAKE PEDDLE WENT IMMEDIATELY TO THE FLOOR. I REALIZED A BRAKE LINE HAD RUPTURED. I WAS ABOUT A MILE FROM THE AUTOMOTIVE REPAIR FACILITY THAT I UTILIZE. I WAS ABLE TO NURSE THE VEHICLE THERE, WHERE IT WAS SUBSEQUENTLY REPAIRED (BRAKE LINE REPLACED). IN THE PAST, I WOULD HAVE TAKEN THE VEHICLE TO THE LOCAL DEALERSHIP WHERE IT WAS PURCHASED, BUT THAT DEALERSHIP WAS ONE OF MANY CLOSED DOWN BY GM. THE NEAREST DEALERSHIP, IN ANY DIRECTION IS ABOUT 20 MILES. FORTUNATELY I HAVE FOUND AN OUTSTANDING LOCAL INDEPENDENT AUTOMOTIVE REPAIR FACILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596643June 6, 2014
SERVICE BRAKES
FOR SEVERAL YEARS, HAVE BEEN OUT TIME & EXPENSE OF INSTALLING NEW PARK BRAKE PADS NOT NEEDED, TURNING DRUMS, TRIED REPLACING LONG BRAKE CABLE UNDER FLOOR, PULLED REAR ROTORS SEVERAL TIMES & RE ADJUSTED PARK BRAKE... 1 WEEK LATER DON'T WORK AGAIN.. I HAVE TO PUT BLOCKS UNDER WHEELS FOR 3 YEARS TO KEEP TRUCK FROM ROLLING DOWN DRIVEWAY.. LIVE ON A HILL..CHEVY DON'T NEED THE TENSION ON LITTLE BITTY PARK GEAR IN TRANSMISSION....ALSO HAVE HAD TO FIX EVERY DEC BECAUSE SAFETY INSPECTION ENDS DEC,,,NEIGHBORS HAVE FORD & DODGE & THEIRS WILL STAY IN DRIVEWAY..HAVE NO IDEA HOW MUCH MONEY & TIME SPENT ON A GM BLUNDER... WHY HAS THEIR NOT BEEN A RECALL ? ANOTHER COVER UP BY GM EXECUTIVES ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596462June 5, 2014
WHEELS, TIRES
EXPERIENCED TIRE SEPARATION AT 70MPH OF A FIRESTONE STEELTEX RADIAL A/T LT245/75R16 LOAD RANGE E M/S. TIRE SEPARATION DAMAGED THE RIGHT REAR QUARTER PANEL AND FORWARD REAR QUARTER PANEL. TOOK THE TRUCK TO A TIRE STORE TO HAVE THE OTHER TIRES INSPECTED. THE REMAINING TIRES WHERE ALL FOUND TO BE SEPARATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595839June 3, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, SERVICE BRAKES
INSTRUMENT CLUSTER WENT COMPLETELY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595709June 2, 2014
SERVICE BRAKES, AIR BAGS
AFTER EXITING THE OFF RAMP OF I264 IN PORTSMOUTH, VIRGINIA I SPED UP TO APPROXIMATELY 35 MPH AND APPROACHED THE NEXT STOP LIGHT. UPON APPLYING PRESSURE TO THE BRAKE PEDAL NO RESISTANCE WAS NOTED AND THE SLOWING OF THE VEHICLE WAS FOUND NEGLIGIBLE. I REAR ENDED A VEHICLE IN FRONT OF ME AT APPROXIMATELY 25 MPH. BOTH CARS INVOLVED IN THE ACCIDENT WERE PULLED INTO THE MEDIAN OUT OF TRAFFIC. AS I EXITED THE VEHICLE I NOTICED FLUID DRIPPING FROM THE TRUCK FRAME AT THE FORWARD HINGE OF THE DRIVER SIDE DOOR. THE DRIPPING FLUID WAS BRAKE FLUID. I SUSPECT A RUPTURED BRAKE FLUID LINE OR TUBE HAD RUPTURED WHICH CAUSED THE LOSS OF BRAKING POWER. THERE WAS NO WARNING GIVEN BY THE VEHICLE'S COMPUTER TO WARN OF LOW BRAKE FLUID BECAUSE THE RESERVOIR WAS STILL AT THE NORMAL LEVEL. I BELIEVE CORROSION OF THE BRAKE LINES WAS ACCELERATED DUE TO THE USE OF SALT TREATMENTS ON THE ROADS DURING THE WINTER SNOW STORMS THAT HAVE FALLEN IN THE PAST THREE YEARS. LUCKILY NOBODY WAS SERIOUSLY HURT AND LUCKILY THIS DID NOT HAPPEN WHEN I WAS EXITING THE INTERSTATE AT A MUCH HIGHER RATE OF SPEED. ALSO THE AIR BAG DID NOT DEPLOY UPON IMPACT. THESE ARE TWO SERIOUS SAFETY ISSUES INCURRED IN ONCE INCIDENT TO A TRUCK WHICH HAS LESS THAN 70K MILES AND 12 YEARS OLD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10595370June 1, 2014
SERVICE BRAKES
BRAKE PROBLEM WITH ABS. VEHICLE DID NOT STOP CORRECTLY ALMOST CAUSING ACCIDENT. AFTER RESEARCHING FOUND RECALL FOR ABS WHEEL ISSUE FOR OTHER STATES BUT NOT TEXAS. VEHICLE WAS MANUFACTURED IN CANADA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594569May 28, 2014
SERVICE BRAKES
I WAS APPROACHING A STOP LIGHT AT A SPEED OF ABOUT 25 MPH AND STEPPED ON MY BRAKES TO BEGIN SLOWING DOWN. THE PEDAL WENT COMPLETELY TO THE FLOOR AND I FELT NO BRAKING. LUCKILY, I DID NOT NEED TO STOP IMMEDIATELY, AND THERE WAS NO CAR IN FRONT OF ME. I BEGAN PUMPING THE BRAKES AND JUST HOLDING THE PEDAL DOWN TO THE FLOOR AND THERE WAS SLIGHTLY ENOUGH BRAKE ACTION TO ALLOW ME TO SLOW DOWN A BIT AND PULL OFF THE ROAD AND INTO THE PARKING LOT OF A SERVICE STATION. I GOT OUT OF THE TRUCK AND COULD SEE THE TRAIL OF BRAKE FLUID I HAD LEFT BEHIND ON THE PARKING LOT AND COULD SEE BRAKE FLUID DRIPPING FROM THE BRAKE LINE ON THE LEFT SIDE OF THE TRUCK APPROXIMATELY UNDERNEATH THE FRAME BELOW THE DRIVER SIDE DOOR. THE SERVICE STATION HAS TOLD ME THAT ALL OF THE BRAKE LINES ARE CORRODED AND NEED TO BE REPLACED. IF I HAD NEEDED TO STOP SUDDENLY I WOULD HAVE CRASHED FOR SURE AS I HAD NO WARNING WHATSOEVER THAT THIS WOULD HAPPEN. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594587May 28, 2014
SERVICE BRAKES
ORIGINAL INCIDENT TRUCK FELT LIKE IT WASN'T GOING TO STOP. NEXT INCIDENT WAS TRYING TO STOP AND WASN'T ABLE TO STOP IN TIME. HAD TO PULL OFF THE SIDE OF THE ROAD, REGAIN COMPOSURE, BRAKES WERE BASICALLY GONE. PEDAL TO THE FLOOR TO COME TO A SLOW STOP, REQUIRED MANY EXTRA FEET TO COME TO A STOP. TRUCK IS PARKED IN DRIVEWAY DUE TO EXPENSE TO REPLACE ALL 4 TOTALLY RUSTED OUT BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594427May 27, 2014
SERVICE BRAKES
CORRODED BRAKELINE PUMPED OUT FLUID AND LOST BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594432May 27, 2014
SERVICE BRAKES
WHILE DRIVING ON CITY STREETS , I WENT TO STOP BEHIND A CAR AT A STOP LIGHT AND THE BRAKES WENT TO THE FLOOR WITH NO WARNING. I HIT THE CAR FROM BEHIND AND LUCKILY NO ONE WAR INJURED BUT MINOR DAMAGE TO THE REAR OF THE CAR WAS OBSERVED. AFTER THE INCIDENT, OIL CONTINUED TO LEAK FROM THE LINE UNDER DRIVER SIDE DOOR, THE WARNING LIGHT DID COME ON BUT AFTER THE ACCIDENT HAD ALREADY OCCURRED. THIS WAS THE FIRST FAILURE. BRAKE LINE WAS REPAIRED AND A YEAR LATER, THE SECOND BRAKE LINE FAILED ON MAY 23, 2014. WHILE PULLING BOAT OUT OF BOAT RAMP, I WENT TO STOP THE TRUCK AND THE BRAKE PEDAL WENT TO THE FLOOR AGAIN , LUCKILY NOT GOING FAST OR DOWN AN INTERSTATE. AGAIN THE LEAK WAS FROM UNDER THE DRIVER SIDE DOOR, BUT WAS THE OTHER PARALLEL LINE GOING TO THE ABS BLOCK. THIS IS A SERIOUS SAFETY ISSUE AND I WAS VERY LUCKY TWICE. ALL BRAKE LINES WILL BE REPLACED WITH STAINLESS STEEL LINES. I WILL NOT BUY ANOTHER GM PRODUCT UNLESS THEY MAKE THIS RIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10594018May 26, 2014
SERVICE BRAKES
18 YEAR OLD DAUGHTER CAME HOME COMPLAINING THAT BRAKES WENT TO FLOOR. FOUND HOLE IN RUSTED BRAKE LINE BY THE REAR CONNECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593790May 23, 2014
SERVICE BRAKES
BRAKE LINES COMPLETELY RUSTED OUT. PARKING TOTAL FAILURE . REAR CALIPER FROZE WILL NOT RELEASE. FRAME HAS RUST OUT HOLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592337May 19, 2014
SERVICE BRAKES
ON MAY 9, 2014 I WAS BACKING UP TO HOOK UP TO A TRAILER WITH MY TRUCK. WITH ABSOLUTELY NO WARNING SIGN OR INDICATION, MY BRAKE LINE BUSTED AND I HAD NO BRAKES WHATSOEVER. THE PEDAL WENT ALL THE WAY TO THE FLOOR. EVEN AT THIS SLOW OF SPEED IN REVERSE I COULD NOT STOP AND RAN DIRECTLY INTO THE TRAILER. MY WIFE WAS STANDING AT THE TRAILER DIRECTING ME AND LUCKILY DID NOT GET HURT BECAUSE OF THIS BRAKE FAILURE. I HAD TO USE THE EMERGENCY BRAKE TO GET STOPPED, AND EVEN THAT WAS VERY SLUGGISH TO STOP THE TRUCK. I AM NOW FINDING OUT THAT THIS IS COMMON ISSUE WITH THESE VEHICLE AND THERE IS AN OPEN INVESTIGATION INTO THIS MATTER. GM NEEDS TO DO SOMETHING ABOUT THIS AS THE IMMEDIATE FAILURE OF THE BRAKES WITH NO WARNING IS SURE TO CAUSE SERIOUS INJURY OR DEATH SHOULD IT HAPPEN WHILE DRIVING DOWN THE ROAD. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596137May 16, 2014
SERVICE BRAKES, HYDRAULIC
I HAVE OWNED THIS TRUCK FROM NEW. IT IS USED FOR LIMITED HAULING DUTIES AROUND TOWN AND HAS VERY LOW MILEAGE. LAST SUMMER I TOOK IT TO THE CHEVROLET DEALER FOR PA STATE INSPECTION. THE MECHANIC DROVE THE CAR INTO THE SERVICE BAY AND UPON DOING SO, THE BRAKE FLUID DUMPED OUT SUDDENLY FROM BENEATH THE TRUCK CHASSIS. THIS WAS 10 MIN AFTER I DROVE THE TRUCK TO THE DEALERS USING A LOCAL EXPRESSWAY. THE TRUCK WAS THEN PUT UP ON THE LIFT AND I WAS SHOWN THE FACT THAT THE BRAKE LINES WERE SEVERELY CORRODED TO THE POINT THAT THE BRAKE FLUID WAS DUMPED ONTO THE FLOOR. I PAID $2332 FOR BRAKE REPAIRS. AS A GRADUATE MATERIALS ENGINEER I INQUIRED AS TO THE MATERIAL USED FOR THE BRAKE LINES AND WAS TOLD THEY WERE CARBON STEEL. IT OFFENDS ME GREATLY THAT THIS TRUCK HAD THIS SEVERE FAILURE WITH LESS THAN 10K MILES, AND THAT GM APPARENTLY HAS BEEN AWARE OF THE PROBLEM AND HIDDEN IT FOR MANY YEARS. THEIR FOCUS ON SAVING A BUCK COULD HAVE COST LIVES AS A RESULT. THE DEALER WAS NOT HELPFUL IN MAKING ME AWARE OF ANY MITIGATION PROGRAM BY GM. AND I AM STUCK WITH A LARGE BILL FOR THEIR NEGLIGENCE. I AM APPALLED AND AN UNHAPPY CUSTOMER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587754May 12, 2014
SERVICE BRAKES
AS I APPROACHED A STOP SIGN AFTER TRAVELING ABOUT 30 MPH AND SLOWING DOWN FOR THE STOP SIGN I PRESS THE BRAKES AND IT WENT TO THE FLOOR AND PRESS THEM A SECOND TIME AND POSSIBLE A THIRD BEFORE CROSSING TRAFFIC AND FAILING TO STOP. I MISS HITTING A CAR BY INCHES. THIS WAS ALL ON AN UPHILL INCLINE. I CROSS TRAFFIC AND WAS ABLE TO STOP IN A CHURCH PARKING LOT BY USING THE PARKING BRAKE. AFTER ABOUT THE FIFTH TIME APPLYING THE BRAKES THE BRAKE WARNING LIGHT COME ON. NO WARNING UNTIL THEN. AFTER INSPECTION THE BRAKE LINE NEXT TO THE DRIVERS SIDE HAD RUPTURE. THE LINE LET A TRAIL OF BRAKE FLUID FOR ABOUT 200 YARDS. THE BRAKE FLUID WAS CHECKED AT OIL CHANGE SERVICE FOUR DAYS PRIOR AND WAS FULL. NOW IT IS EMPTY. THIS IS A MAJOR FAILURE THAT SHOULD BE CORRECTED BEFORE SOMEONE IS KILLED. I THOUGH THAT THERE WAS A SECONDARY SYSTEM TO STOP IF ONE HALF OF THE SYSTEM FAILED. APPARENTLY NOT!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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