Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10625980August 18, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, PARKING BRAKE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE REAR ROTORS WERE WORN OUT, WHICH CAUSED THE PARKING BRAKE TO MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621993August 13, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND A CERTIFIED MECHANIC STATED THAT THE FUEL LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622148August 13, 2014
AIR BAGS, SERVICE BRAKES
I OWN A 2002 CHEVROLET SILVERADO 1500. THE BRAKES FAILED WHILE ATTEMPTING TO STOP THE VEHICLE IN A 35MPH ZONE. THE BRAKES INITIALLY WORKED AND THEN THE PEDAL WENT TO THE FLOOR. I COULD FEEL THE ABS ENGAGE BUT NOT STOP HITTING A VEHICLE IN FRONT OF ME. WHEN I EXITED THE VEHICLE I COULD SMELL THE BRAKE FLUID AND OBSERVED FLUID LEAKING FROM MULTIPLE LOCATIONS. THE AIR BAGS DID NOT DEPLOY. THE DRIVER OF THE VEHICLE SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE IS CURRENTLY BEING REPAIRED BY THE MANUFACTURES DEALER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10620849August 8, 2014
SERVICE BRAKES
WAS TRYING TO SLOW DOWN WHILE COMING OVER A HILL TO A KNOWN STOP LIGHT. APPLIED BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. NO BRAKES. NO WARNING LIGHT, NO OTHER INDICATOR. WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD WITHOUT HITTING ANYONE. PUDDLE OF BRAKE FLUID COULD BE FOUND UNDER THE TRUCK. HAD TO REPLACE ALL THE BRAKE LINES AS THEY HAD RUSTED OUT TOTALLY. LUCKY NO ONE WAS HURT, BUT IF I HAD BEEN CLOSER INTO THE CITY IT WOULDN'T HAVE BEEN PRETTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618912August 5, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING DOWNHILL. AS A RESULT, THE VEHICLE WAS CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10618935August 5, 2014
SERVICE BRAKES
ON TRIP HOME FROM A VACATION. PULLING A 28 FT FIFTH WHEEL CAMPER AND A MOTORCYCLE TRAILER. ON INTERSTATE 65 NORTH BOUND WHEN AN OLDER GENTLEMAN MERGING INTO TRAFFIC THOUGHT IT WAS A GOOD IDEA TO COME TO ALMOST A COMPLETE STOP TO LET OTHER VEHICLE MERGE IN FRONT OF HIM. AT WHICH POINT I HAD TO LOCK THE BRAKES AND JUST AFTER THE ABS STARTED TO COME INTO EFFECT THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY JUST BEFORE I WAS GOING TO IMPACT THE VEHICLE IN FRONT OF ME HE PULLED AWAY. I TOOK THE NEXT EXIT OFF THE INTERSTATE PULLED TO THE SIDE OF THE EXIT RAMP TO DISCOVER BRAKE FLUID DRIPPING ON THE GROUND JUST FORWARD OF THE DRIVERS DOOR. INSPECTED THE BRAKE FLUID LEVEL TO DISCOVER IT WAS EMPTY. ALL BRAKE LINES ON THIS VEHICLE WILL HAVE TO REPLACED AT AN ESTIMATED COST FROM A DEALER AT $1500.00. THIS IS A SAFETY ISSUE AND SHOULD BE IN A RECALL STATUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615997July 24, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKES FAILED AFTER RECENTLY BEING REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE SAME ISSUE HAPPENED PREVIOUSLY AND THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615400July 22, 2014
SERVICE BRAKES
PEDAL WENT TO THE FLOOR, RUSTED BRAKE LINE, GOT TO REPLACE 3 OF THE LINES... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615140July 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 THE CURRENT MILEAGE WAS 344,000. UPDATED 0/8/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614808July 20, 2014
SERVICE BRAKES
WHILE PARKING, BRAKE LINES BURST, ALMOST PINNED A PERSON BETWEEN MY TRACK AND THEIR PARKED CAR - PROBABLY WOULD,HAVE ONLY BROKE LEGS/HIPS. UPON INSPECTION, ALL BRAKE LINES WERE SEVERELY RUSTED. ALL BRAKE LINES IN THE ENTIRE TRUCK NEEDED TO BE REPLACED (USED STAINLESS STEEL). UPON INVESTIGATION, SAW THIS HAPPENED TO MILLIONS OF OTHER CHEVY TRACKS, SOME INVOLVING CRASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614818July 20, 2014
SERVICE BRAKES
RUSTED BRAKE LINES CAUSED A NEAR ACCIDENT WHEN THE LINE BROKE, RESULTING IN LOSS OF BRAKING ABILITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611421July 18, 2014
SERVICE BRAKES
WE HAVE REPLACED THE DRIVER SIDE BRAKE LINES ON MY TRUCK AT LEAST 3 TIMES ALREADY IN THE LAST IN THE LAST YEAR AND A HALF. LUCKILY EVERY TIME BUT ONE IT WAS DISCOVERED BEFORE I PULLED OUT OF THE DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614647July 18, 2014
SERVICE BRAKES
BRAKE LINES WERE HEAVILY CORRODED AND FAILED. NO WARNING SIGNS TO MAKE THIS PROBLEM IDENTIFIABLE OR EXPECTED. THE TRUCK WAS IMMEDIATELY UNSAFE TO DRIVE. BOTH THE FRONT AND REAR LINES BETWEEN THE MASTER CYLINDER AND ABS MODULE FAILED, CAUSING THE TRUCK TO HAVE NO BRAKING POWER WHATSOEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610147July 13, 2014
SERVICE BRAKES
BRAKE LINE FAILURE DUE TO INFERIOR, UNSAFE MATERIALS, SUBJECT TO CORROSION, USED TO MANUFACTURE BRAKE LINES. BRAKE LINE SUDDENLY BURST, LUCKILY AT VERY SLOW SPEED, WHILE LEAVING A PARKING PLACE. GM DEALER "REPAIRED" BRAKE LINES IMMEDIATELY, INDICATING THAT THE BREACH WAS AT A SINGLE CORRODED SPOT IN THE LINE. APPROXIMATELY 1 YEAR LATER, BRAKE LINE, AGAIN,SUDDENLY BURST, AGAIN, LUCKILY AT VERY SLOW SPEED IN A FARM FIELD. SAME GM DEALER REPLACED ALL BRAKE LINES, INDICATING THAT ALL BRAKE LINES WERE COMPLETELY CORRODED. BRAKES AND STEERING ARE THE MOST IMPORTANT SAFETY SYSTEMS ON A VEHICLE; ONE CANNOT KILL/INJURE ONE'S SELF IF THE VEHICLE DOES NOT RUN, WILL NOT START OR LOOKS TERRIBLE. THESE ESSENTIAL SAFETY SYSTEMS SHOULD BE CONSTRUCTED OF NONCORROSIVE MATERIALS, FOR PENNIES IN EXTRA COST TO GM. GM HAS RESPONDED PUBLICLY THAT THIS IS A WEAR AND TEAR ISSUE AND THESE VEHICLE ARE SIMPLY "TOO OLD". THIS IS A LAME EXCUSE FOR SUCH AN IMPORTANT SAFETY SYSTEM! PLEASE ASK GM WHY THIS PROBLEM IS NOT PRESENT WITH ALL MAKES AND MODELS OF VEHICLES OF A SIMILAR AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609249July 9, 2014
SERVICE BRAKES
WENT BACK UP TO A BOAT TRAILER PEDAL WENT ALL WAY TO THE FLOOR! HAD NO BRAKES PUMP PEDAL TO HAVE ANY BRAKES WENT TO REPAIR SHOW HAD USE EMERGENCY BRAKE AND PUMP BRAKE PEDAL HOLIDAY WEEK LUCKY SOMEBODY HAD PARTS ALSO GET USE IN! ALSO PULLED A 5TH WHEEL WEIGHT OF AROUND 8,900PDS BEFORE THAT LUCKY I WASN'T TOWING IT THREW BROWN COUNTY AND MONROE RES IN INDIANA ARE IT WOULD KILLED ME AND MY FAMILY COULD NOT KEEP IT SLOWED DOWN HAVE USE MY TRAILER BRAKE ON THE 5TH WHEEL IF THAT COULD EVEN STOP USE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609337July 9, 2014
SERVICE BRAKES
I WAS DRIVING AND WHEN I WENT TO STOP THE BRAKE PEDAL WENT TO THE FLOOR AND THE TRUCK TOOK A LONG TIME TO STOP. THE BRAKE FAILURE WAS CAUSED BY RUSTED BRAKE LINES WHICH ALLOWED THE BRAKE FLUID TO LEAK OUT. ONE LINE WAS RUSTED ALL THE WAY THROUGH AND SEVERAL OTHER WERE BADLY RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608829July 8, 2014
SERVICE BRAKES
PULLING OUT OF A GAS STATION ..BREAK LINES RUPTURED AND I DRIFTED OUT INTO THE ROAD BEFORE BEING ABLE TO STOP. CAR WAS ABLE TO STOP WITH A LOT OF BREAKING FORCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608932July 8, 2014
SERVICE BRAKES
BRAKE LINE RUPTURED WHILE PULLING INTO PARKING SPACE ALMOST STRIKING ANOTHER PARKED CAR. REMAINING BRAKE LINES ARE VERY RUSTED AND WILL NEED REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609092July 8, 2014
SERVICE BRAKES
WHILE PULLING OUT OF MY GARAGE, I STEPPED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I QUICKLY DISCOVERED THAT ONE OF MY BRAKE LINES HAD RUPTURED. AFTER INSPECTING MY BRAKE LINES, I FOUND EXTREMELY HIGH AMOUNTS OF RUST THROUGHOUT THE EXTERIOR OF THE LINES. THE BRAKE LINE THAT RUPTURED HAD RUSTED THROUGH AND CAUSED THE BRAKE FAILURE. I HAVE REPLACED THE TWO LINES THAT WERE RUSTED THE WORST AND HOPE TO REPLACE THEM ALL IN THE NEAR FUTURE. I DO NOT FEEL THAT BRAKE LINES SHOULD RUST ALL OF THE WAY THROUGH AT THIS LOW OF A MILEAGE. THIS IS AN ISSUE THAT GM NEEDS TO DEAL WITH ON ITS TRUCKS AND CARS AS IT COULD CAUSE A VERY SERIOUS CRASH AND POSSIBLY DEATH TO SOMEONE WHO IS NOT FAMILIAR WITH THE ISSUE OR HOW TO CHECK FOR IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609087July 8, 2014
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2009 AND TWICE IN 2010. SINCE THEN IT HAS HAPPENED A FEW TIMES PER YEAR AT RANDOM TIMES. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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