Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11587949May 9, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle shuts off while driving in traffic at low and high speeds stabilitrak service light comes on and the vehicle dash goes dark Radio and temp control panel go dark/ black
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586597May 2, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, POWER TRAIN
I've been in and out of dealers over the transmission shifting points and hard down shifts when almost stopped. And the a/c condenser has cracked on the side for no known reason at 75k miles except for the fact of bad manufacturing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585464April 26, 2024
UNKNOWN OR OTHER
frame has rust all over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582419April 11, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, STEERING
So the recalls were done on my vehicle in September 2023 , I purchased the vehicle in August and after the recalls were performed the truck would seem different but I thought it was just me, we'll I had an alignment done because it was driving crazy , this wasn't done at the chevrolet dealership, so recently we've experience some braking issues and pulling off to the side well I took it to the ryan chevrolet on a thursday and the mechanic kept the truck until Monday so he can diagnose the issue. We'll then he says nothing wrong but recommended I pay for an alignment because ones never been done the original pins were still attached. I declined because I knew better and so he charged me 80. 00 times 2 because I iefused, he was diagnosing the 2 different things I told him we were experiencing. These are the things that can occur if If the recalls arent taken care of, but he didn't care about my concerns, nor did he want to listen , o me I went to big o and I asked about the alignment and they showed me mt truck is perfect in alignment. The brake issues and the going off to the side are getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582430April 11, 2024
POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and while attempting to accelerate, the vehicle hesitated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to an authorized dealer to have the vehicle diagnosed. The vehicle was taken to a dealer where the contact was informed that no assistance would be provided and referred the contact to the NHTSA Hotline. The approximate failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578912March 22, 2024
POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at unknown speeds for an extended period, the transmission temperature, traction control, and the check engine warning lights illuminated. The contact was able to continue driving. The contact stated that when the failure occurred on several occasions, he came to a stop to allow the vehicle to cool off. The contact stated that on other occasions, the vehicle would begin to jerk upon releasing the accelerator pedal quickly. The contact also stated that it was difficult to shift into gear when the failure occurred. The contact took the vehicle to an independent mechanic, where it was diagnosed with an unknown failure. The contact stated that the transmission was replaced. The manufacturer was not notified. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577153March 13, 2024
ELECTRICAL SYSTEM
The trailer brake signal will alert an unnecessary amount of times randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576663March 11, 2024
SERVICE BRAKES, POWER TRAIN, STRUCTURE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several safety related failures which included unintended acceleration. The contact indicated that the transmission needed to be replaced on multiple occasions due to the failure. The braking system had malfunctioned and caused the brake pedal to become difficult to depress. The brake master cylinder was replaced, and the vehicle was repaired. Additionally, while driving at an undisclosed speed, the power steering failed causing the steering wheel to become difficult to turn in either direction. The steering rack was replaced, and the vehicle was repaired. The contact also stated that there was a loud clanking sound underneath the vehicle while driving over a bump in the road. The motor mount was replaced, and the vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575951March 7, 2024
SERVICE BRAKES
The recall was to REPLACE the vacuum pump and vacuum belt. The dealer recalibrate the vehicle computer instead. I have spoken with GM several times now and am not gett8ng a straight resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575974March 7, 2024
POWER TRAIN
2018 Chevrolet Silverado 2020 was under warranty (22,000 miles)….felt a little vibration in my steering wheel and suspected a transmission problem and called the dealer’s service department. I told them what I felt and they said…yes you have a transmission problem (that Chevrolet knows about) bring it in and we will fix it. The fix was…change transmission fluid to synthetic. Now I was not comfortable with the repair but what can I do. I also know changing to the synthetic fluid can handle higher temperatures and will not breakdown as quickly. So my point is Chevrolet knows and knew about the problem and did not even think about a recall due to the expense it would cost them. Chevrolet expects me to absorb the cost of a manufacture problem. Last year was the start of my families transmission problems. It started May of 2023 with my 2014 Silverado’s transmission (175,000 miles) and ended up getting it overhauled. The truck was not abused. November my 1st grandson’s 2018 Silverado’s transmission failed, December 2nd grandson’s 2015 Serria’s transmission failed. I also recently (3 days ago) found out my friend’s 2018 Silverado went failed last year. All within a 6 month’s period. Now I have lost my 2018 Silverado transmission (mentioned above) with 88,000 miles. This is just my family…I really can’t imagine what is going on country wide. All of the above events has prompted me to look into this problem. Every transmission shop and dealer is telling me Chevrolet knows and knew about the problem…I can go on. I am very concerned and will not stop at getting resolve with GM/Chevrolet taking ownership of the transmission problem. Sure I want help...but I also want to help others with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574866March 1, 2024
SUSPENSION
Upper control arm weld broke around the top of the ball joint, a couple of months later other passenger side did the Exact same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574164February 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The following Recalls were found on Kelly bluebook, that matched the issues I have been having with my vehicle perfectly. When calling the recall center, they stated my vehicle year 2018 Chevy Silverado and serial number were not listed for this but it's the exact diagnosis of what I'm experiencing. The Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash. As the vacuum level drops, the brake assists decrease, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. What component or system failed or malfunctioned, and is it available for inspection upon request? The brakes inflate on their own as if someone is pressing them down while driving. The vehicle begins to jerk horribly causing the inability to steer or maintain control of the vehicle or the ability to stop. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes How was your safety or the safety of others put at risk? This is very dangerous. I have no control over the speed of the vehicle or if the brakes will fail, or if the brakes will burn up due to fighting with the accelerator while driving. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the manufacturer inspected it and stated they could fix the issues, paid but then the same malfunction kept happening even after payment and supposedly being fixed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None related to the issues, Stabilitrak warning and then random hill assist to inflate the brake vacuum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573096February 21, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
P1. On or about Feb 9, Power Train transmission, Modular’s. While traveling about 40mph the truck shifted suddenly to low gear, and the water pump blew resulting in steam or smoke from engine hood. Automatic shifting was not possible, after slowing to 5-10 mph check if mauls shifting was an option. All gears L1 L2…were replaced with ‘L’. P2 March 2023 to presented 2024, the vehicle will vibrate and shake. More like a shimming. This happens what seems to be every .5 to 1.0 mile. P3 March 2023 The Transmission issue listed in para 1 happen exactly as describe above. Except the water pump was fine. On or about June 2021 The Transmission issue listed in para 3 happen exactly as describe above. I TOOK TRUCK TO HENDERSON CHEVROLET in Henderson , NV and reported the transmission sudden shift to low AND how the truck slams into gear when leaving a stop sign light. It feels like someone hit the back of the truck. Jerks forward. Service RESULT: that’s normal for the truck. October 2019, took truck to back to Circle Chevy / Hyundai in Shrewsbury NJ regarding the slamming and jerky transmission. RESULT: it’s normal or it didn’t do it while in service road test. I just bought the truck 1 month earlier from CIRCLE CHEVY of SHREWSBURY NJ. Regarding the most recent trans issue of Feb 2024, the power train went out of warranty in August. The issues should have been fixed when odometer was between 000064 to 60000 or Aug 2024. This truck is unsafe and sudden shift to low gear can cause the truck to get into accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571250February 10, 2024
FUEL/PROPULSION SYSTEM
The high pressure fuel pump has failed at only 60,000 miles. My Safety along with the safety of others has been put at risk from major loss of power... not safely stopping the vehicle due to fuel pressure malfunction. Certified Chevy Dealer diagnosed high pressure fuel pump Come to find out from the dealer... a warning sign was the electric start button not working. Engine light did NOT come on till after the truck had major power loss/ misfire/ stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569206February 1, 2024
UNKNOWN OR OTHER
Rear sliding window with defrost started sizzling sound than emit a bunch of smoke into the cab. Shut off rear defrost, preventing a fire. The window than shattered. There is a recall in Canada for this very issue. We live only a hour south of the Canadian border. GM says Canada get colder so that’s why the issue is up there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568760January 30, 2024
ELECTRICAL SYSTEM
Rear window defrogger overheated and caused the back electric sliding window to shatter and when door was closed the window blew out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567826January 25, 2024
POWER TRAIN
Vehicle wouldn't accelerate while in moving traffic. Rpm gauge would move but speed gauge would not and vehicle would not accelerate past 30-35. When I pulled over and put my vehicle in park then attempted to put in drive, it would not move. Transmission light turned on. Had it towed to a mechanic who after diagnostics, states it's definitely the transmission/torque converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566771January 21, 2024
SERVICE BRAKES
Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565144January 12, 2024
FUEL/PROPULSION SYSTEM
While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564533January 10, 2024
SERVICE BRAKES
Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado