Chevrolet Silverado Complaints (2004)
1,846 consumer complaints on file.
- #10711764April 29, 2015SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE DUE TO RUSTED BRAKE LINES. *SMD THE CONSUMER WAS INFORMED WHEN THE FIRST LINE OF THE DUAL SYSTEM FAILED, THE SECOND SYSTEM RECEIVED ADDITIONAL PRESSURE WHICH CAUSED THAT ONE TO FAIL TOO. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713360April 28, 2015SERVICE BRAKES
IN MARCH WHILE DRIVING MY 2004 CHEVY 3500 DIESEL TRUCK THE BRAKE WARNING LIGHTS INSIDE THE CAB LIT UP AND THE BRAKE PEDAL WAS FEELING SPONGY. I TOOK IT INTO CLASSIC AUTO GROUP MENTOR FOR SERVICE. A WHEEL BEARING WAS REPLACED ALONG WITH A FEW OTHER ITEMS AND I WAS TOLD THAT IT WAS GOOD TO GO. I PICKED IT UP. THE BRAKE PEDAL WAS STILL SPONGY AND THE WARNING LIGHTS WERE STILL ON. ON APRIL 22, I RETURNED TO THE CLASSIC AUTO GROUP CHEVY SERVICE TO AGAIN HAVE THE BRAKES SERVICED. THEY BILLED ME $1400.00 TO CHANGE A VALVE, A MODULE AND SOME SCREWS. THE BRAKES NOW GO ALL THE WAY DOWN TO THE FLOOR WHEN DEPRESSED WITH THE MOTOR RUNNING. THERE IS NO EFFECTIVE BRAKING ABILITY. WITH NO EFFECTIVE BRAKING THE WARNING LIGHTS ARE NOT LIT UP. CLASSIC AUTO GROUP CHEVY IN MENTOR SAYS THAT THIS IS NORMAL. THIS IS NOT HOW THE BRAKES WORKED BEFORE THE WARNING LIGHTS CAME ON. THEY WORKED LIKE BRAKES ON ANY VEHICLE. CLASSIC AUTO GROUP MENTOR SAYS THAT I SHOULD JUST GET USED TO IT. I HAVE A COMPLAINT NUMBER FROM CHEVY # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712549April 23, 2015ELECTRICAL SYSTEM, VISIBILITY/WIPER, AIR BAGS
A MONTH OR TWO AGO THE HEATING SYSTEM STAYED BLOWING WHILE IN OFF POSITION AND EVEN WHILE THE CAR WAS TURNED OFF, KEPT KILLING THE BATTERY SO IT HAD TO BE DISCONNECTED. REAR WINDOW WILL ROLL DOWN AT START UP. RADIO WILL SQUEAL AT START UP AND HAD TO BE TURNED ON OR OFF FROM THE CENTER CONSOLE. THIS WEEK THE AIR BAG LIGHT CAME ON AND CHECK TIRE. PERIODICALLY THE SERVICE STABILITY LIGHT WILL BLINK ON. TODAY THE WIPERS WILL NOT TURN OFF. VERY WORRIED THAT IT WILL ACCELERATE, CATCH FIRE OR SHUT OFF WHILE DRIVING. WE HAVE AN APT FOR REPAIR ON MONDAY. IS THE ELECTRICAL PANEL A CATEGORY INCLUDED INT HE RECALLS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10711940April 21, 2015SERVICE BRAKES
WHILE SERVICING MY BRAKES I INSPECTED MY BRAKE LINES SINCE GM CONTINUES TO IGNORE THE ISSUE OF RUSTY AND FAILING BRAKE LINES. FOUND MIND RUSTING IN THE SAME CRITICAL AREA (BRAKE LINE DISTRIBUTION BOX) THAT MY DAUGHTERS 2004 1 TON BRAKES WERE RUSTY AND FAILED IN OHIO WITH A 4 HORSE GOOSE NECK TRAILER ATTACHED. SHE WAS LUCKY IT HAPPENED IN THE DRIVEWAY OF HER BARN AND NOT ON THE ROAD TO A HORSE SHOW WITH A LOAD OF HORSES. HOW MANY ACCIDENTS, BRAKE FAILURES AND POSSIBLY PEOPLE KILLED BEFORE NHTSA FORCES GM TO RECALL ALL THE TRUCKS WITH PROBLEMS INCLUDING THE 2004 YEAR SERIES. GM USES STAINLESS STEEL IN THE EXHAUST SYSTEM BUT NOT BRAKES. STUPID. I DIDN'T GET KILLED IN VN DON'T WANT TO GET KILLED OR KILL SOMEONE HERE BECAUSE GM IS TOO CHEAP TO PUT PROPER MATERIAL IN CRITICAL AREAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705759April 15, 2015ENGINE
TICKING UNDER HOOD. EXHAUST LEAK DUE TO BROKEN EXHAUST MANIFOLD BOLT PASSENGER SIDE NEAR FIREWALL. TRIED TO LOOSEN OTHER BOLTS, 3 MORE BROKE. TRUCK HAS VERY LOW MILES, 8.1L MOTOR. INTERNET SHOWS THOUSANDS OF SAME ISSUES. BOLTS USED ARE VERY THIN FOR WHAT THEY DO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704907April 10, 2015SERVICE BRAKES
BRAKE LINE RUPTURED AT ABS UNIT UNDER DRIVER SIDE FLOOR PANEL. TOTAL LOSS OF BRAKING. LUCKILY, WAS IN A PARKING LOT WHEN IT HAPPENED AND USED EMERGENCY BRAKE TO STOP. ALL BRAKE LINES AT THIS POINT VERY BADLY CORRODED AND WERE REPLACED. MECHANIC SHOWED ME THAT LINES AT THIS POINT WERE PAPER THIN FROM CORROSION AND LUCKY THAT THEY HADN'T RUPTURED CAUSING AN ACCIDENT BEFORE THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705028April 10, 2015SERVICE BRAKES
I HAD TO STOP TO WAIT FOR A VEHICLE MAKING A LEFT TURN AND AS I APPLIED THE BRAKES THEY AT FIRST WORKED AND THEN THE PEDAL WENT TO THE FLOOR AND I HAD TO GO OFF THE ROAD OVER A SMALL BAN INTO A DITCH. IF SAFETY IS SUCH AN ISSUE WHY ARE THE CAR MANUFACTURERS NOT MADE TO PUT THE BEST QUALITY BRAKE AND GAS LINES IN THEIR VEHICLES AS THERE ARE BETTER LINES AVAILABLE THAN WHAT THEY PUT IN SUCH AS STAINLESS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705050April 10, 2015SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
STEEL BRAKE, FUEL AND TRANSMISSION LINES ARE EXTREMELY RUSTY AND FAILURE APPEARS TO BE IMMINENT, ESPECIALLY ON BRAKE LINES. THIS SHOULD BE A SAFETY RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704069April 6, 2015SERVICE BRAKES
BRAKES BECAME VERY SPONGY WHILE DRIVING. WHEN I STOPPED IN MY DRIVEWAY I NOTICED BRAKE FLUID LEAKING UNDER THE TRUCK. WHEN I CHECKED WHERE THE LEAK WAS I DISCOVERED MY BRAKE LINES ARE COMPLETELY RUSTED FROM FRONT TO BACK! THEY HAVE LEAKED THROUGH UNDER THE CAB. THIS LOOKS LIKE AN EXPENSIVE REPAIR AND IS COMPLETELY UNNECESSARY HAD THE COMPANY NOT USED SUCH CHEAP MATERIAL TO SAVE THEMSELVES SOME MONEY. THE BRAKE LINES SHOULD NOT BE IN THE RUSTY CONDITION THAT EXIST ON THIS TRUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703704April 4, 2015FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE GAS GAUGE BECAME VERY INACCURATE AND THEN STOPPED WORKING ALTOGETHER. THEN THE ALTERNATOR GAUGE STOPPED BEING ACCURATE. WORKS SOMETIME AND OTHERS IT INDICATES MAX AMPS. CHECKED WITH A METER AND THE CHARGE, WITH MOTOR RUNNING IS 14.2. MY BROTHER HAD A 2003 WHEN THE SAME HAPPEN, COST HIM 400.00 TO HAVE INSTRUMENT PACKAGE REPLACED. THIS SHOULD HAVE BEEN A RECALL TO REPLACE DEFECTIVE INSTRUMENT PACKAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703402April 2, 2015SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 10 MPH, A HUMMING SOUND EMITTED FROM THE ACCELERATOR PEDAL THAT BECAME LOUDER WHEN THE VEHICLE ACCELERATED. ALSO, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE BRAKE HYDRO BOOSTER NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V043000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 216,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701934March 26, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED ON THE VEHICLE. THE ODOMETER WORKED, BUT THE FUEL GAUGE AND ALL OTHER GAUGES FAILED. THE DEALER STATED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694538March 23, 2015FUEL SYSTEM, GASOLINE
2004 CHEVROLET SILVERADO 3500. CONSUMER WRITES IN REGARDS TO ENGINE INJECTORS ISSUE. *SMD THE CONSUMER STATED THE INJECTORS WERE REPLACED IN 2010, AND NOW THEN NEED TO BE REPLACED AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700831March 21, 2015SERVICE BRAKES
BRAKE LINE BLEW AND BRAKES WENT TO THE FLOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700887March 21, 2015ENGINE
BULLETIN NO.: 06-06-01-019B CASTECH CYLINDER HEAD KNOWN CRACK IN THOUSANDS OF VEHICLES. I HAVE BEEN AWARE OF THIS SERVICE BULLETIN SINCE 2009 AND HAVE BEEN FIGHTING GM ABOUT COVERING THIS AND THEY HAVE NOT. I AM STILL WAITING ALONG WITH THOUSANDS OF OTHER GM OWNERS FOR A RECALL ON THIS FAULTY CASTING TO THE CYLINDER HEAD CAUSING A LOSS OF COOLANT THROUGH WEAK CAST MOLDING CRACK. PLEASE NOTICE NUMBER OF COMPLAINTS AND EVIDENT PROBLEM. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694505March 16, 2015SERVICE BRAKES
I WAS TRAVELING HOME FROM DROPPING MY DOG OFF AT HIS GROOMER. I WENT TO BRAKE COMING TO AN INTERSECTION TO PREPARE FOR A CHANGE IN THE LIGHT WHEN THE BRAKE PEDAL WENT STRAIGHT DOWN TO THE FLOOR WITH NO WARNING LIGHT IN THE GAUGES OR INFORMATION SYSTEM UNTIL AFTER THE INCIDENT HAPPENED. I HAD VERY LITTLE BRAKING AT ALL AND WAS ABLE TO GET THE TRUCK TO MY RESIDENT WITHOUT INCIDENT. I HAD THE TRUCK TOWED TO A MECHANIC WHO INFORMED ME THE BRAKE LINE HAD RUSTED COMPLETELY THROUGH. I HAVE READ MANY COMPLAINTS BEING FILED BY OTHER CHEVY SILVERADO OWNERS. WHEN IS GM GOING TO BE HELD RESPONSIBLE FOR FAILING PARTS ON ALL OF THEIR VEHICLES? I WAS A LUCKY INDIVIDUAL THAT IT WAS EARLY MORNING AND VERY LITE TRAFFIC ON THE ROAD I WAS TRAVELING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10693630March 11, 2015SERVICE BRAKES
DRIVING HOME FROM WORK ON THE HIGHWAY I EXITED THE OFF RAMP AND DEPRESSED THE PEDAL. THE PEDAL WENT RIGHT TO THE FLOOR. THE TRUCK MAINTAINED ABOUT 15% STOPPING POWER ENOUGH TO JUST GET IT STOPPED BEFORE I WOULD HAVE ENTERED A BUSY INTERSECTION AND WOULD HAVE PROBABLY BEEN RESPONSIBLE FOR KILLING AND SLAMMING 6,000 POUNDS OF METAL INTO SOMEONE CHILDREN. I KNOW SEVERAL PEOPLE WITH THIS SAME TRUCK WITHIN 2 YEARS AND ALL HAVE SUFFERED THE SAME PROBLEM OR HAD IT FIXED OUT OF FEAR. IT'S NOT HOW IT'S WHEN.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690767February 26, 2015SERVICE BRAKES
HI, NOT SURE IF YOU ARE AWARE, BUT THERE IS A SERIOUS ISSUE WITH 2004 CHEVROLET SILVERADO BRAKE LINES. ON 2/21/15, MY SON WAS DRIVING MY TRUCK (VIN# [XXX]). HE WAS ABOUT 3 MILES FROM HOME WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD TO TAKE THE TRUCK TO AN AUTO MECHANIC AND HE SAID ALL THE LINES WERE RUSTED OUT. ONE LINE BURST, BUT ALL NEEDED REPLACING. THE TRUCK ONLY HAS 36,000 ORIGINAL MILES ON IT. I AM GLAD THAT NO ONE WAS KILLED OR INJURED. I AM SURE YOU ARE AWARE THAT THIS NEEDS TO BE RECALLED BY GM/CHEVROLET. I DID SOME RESEARCH THROUGH THE NTSB, AAA, EDMUNDS, AND MOTOR TREND AND THEY ALL SEEM TO THINK THERE IS A MAJOR PROBLEM WITH CERTAIN YEARS. THANK YOU FOR LISTENING TO ME AND THANKFULLY, MY 17 YEAR OLD SON KNEW ENOUGH TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690499February 25, 2015VEHICLE SPEED CONTROL
SPEEDOMETER IS NOT WORKING PROPERLY RPM GAUGE READS 6PM THERE IS NO ACCIDENT INVOVLED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690571February 25, 2015POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REGULAR MAINTENANCE. THE TECHNICIAN NOTIFIED THE CONTACT THAT THERE WAS A HOLE WITHIN THE TRANSFER CASE AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0