Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10641719October 6, 2014
SERVICE BRAKES
LEAVING FROM WORK AT THE GREATER CINCINNATI AIRPORT. DRIVING DOWN THE RAMP TO THE STOP SIGN AT DONALDSON RD. WHILE ATTEMPTING TO BRAKE FOR THE STOP SIGN THE BRAKE PEDAL WENT TO THE FLOOR CAUSING THE TRUCK TO GO THROUGH THE STOP SIGN ACROSS THE EAST BOUND LANES OF DONALDSON ROAD AND FINALLY STOP BEFORE ENTERING A DITCH ON THE NORTH SIDE OF THE ROAD. AT FIRST, I WAS GOING TO HAVE THE CAR TOWED. I FOUND THAT THERE WAS SOME RESIDUAL BRAKING LEFT AND I, SLOWLY, DROVE THE CAR APPROXIMATELY 12 MILES TO MY HOUSE. THE NEXT DAY I TOOK THE CAR TO THE LOCAL SHOP AND UPON INSPECTION WAS TOLD THAT ONE OF THE BRAKE LINES HAD FAILED DUE TO CORROSION. I WAS ALSO TOLD THAT "ALL" BRAKE LINES NEEDED TO BE REPLACED DUE TO CORROSION. TOTAL BILL WAS OVER 1200 DOLLARS. 2002 CHEVROLET SILVERADO EXTENDED CAR/LONG BED 1500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641762October 6, 2014
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE ANTILOCK BRAKE SYSTEM ACTIVATED AUTOMATICALLY AND THE ANTILOCK BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS REPAIRED BY THE CONTACT WHO REMOVED THE ANTILOCK BRAKE SYSTEM SENSOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641509October 5, 2014
SERVICE BRAKES
2002 CHEVY SILVERADO TRUCK WAS SITTING IN DRIVEWAY I WAS READY TO LEAVE PUSHED ON THE BRAKE TO PUT IT IN DRIVE AND THE PEDAL WENT TO THE FLOOR . LOOKED UNDER THE VEHICLE FLUID EVERWHERE. NOT ONE LEAK OR ANY SIGN BEFORE. I KNEW WHAT IT WAS BECAUSE I KNOW AT LEAST 4 OTHER PEOPLE WITH CHEVY TRUCKS AND THIER LINES WENT, 1 HAD AN ACCIDENT RUNNING IN TO THE REAR OF A CAR. I HAVE A NEW LINE SET BUT DIDN'T GET TO IN TIME. IF THAY HADN'T FAILED IN MY DRIVEWAY THE OUTCOME WOULD HAVE BEEN INTIERLY DIDERENT WITH MY SON HIS FRIEND AND MYSELF. ONE WOULD THINK THEY WOULD USE A MATERIAL TO WITHSTAND THE ELEMENTS ON BRAKES!!!!! MY WORK TRUCK TRUCK IS A 2001 SILVERADO SO I CHECKED IT AND THERE GONE ALSO. I WOULD BE WILLING TO BET THAT MOST PEPOLE FIX THE LINES AND DON'T REPORT. TO ME THIS IS A BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640324September 30, 2014
ELECTRICAL SYSTEM
WHEN TO USE THE HORN IN A TRAFFIC SITUATION AND NOTHING. NO POWER AT FUSE BOX FOR HORN STATED BY MY MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639783September 29, 2014
SUSPENSION, POWER TRAIN
WHILE TOWING A 30 FT 5TH WHEEL TRAILER THE FRAME VIBRATES FOR A PERIOD OF TIME BETWEEN 55 TO 65 MPH. FEELS LIKE A DRIVE SHAFT U JOINT FAILURE AS IT SEEMS TO BE PROGRESSIVELY WORSENING OVER SEVERAL RECENT TRIPS, BUT MAY BE DUE TO ROAD CONDITIONS. NOT PREDICTABLE BETWEEN ACCELERATION OR DECELERATION, JUST STARTS TO VIBRATE. CAN BE SEVERE ENOUGH TO BE STARTLING AT TIMES.POSSIBLY NHTSA #10021013 REFERENCE #3009. HAVE NOT FOUND REMEDY LISTED ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639789September 29, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
WHILE TOWING A 7000 LB 5TH WHEEL TRAILER THE ELECTRICAL PLUG BETWEEN THE VEHICLE AND TRAILER BECAME PARTIALLY DISLODGED AND AFFECTED THE VEHICLE ELECTRICAL SYSTEM WHICH MADE THE GAUGE NEEDLES GO HAYWIRE INCLUDING THE TACHOMETER. ENGINE STALLED WITH RESULTANT LOSS OF POWER STEERING AND BRAKES. LUCKILY WAS ABLE TO PULL INTO PARKING LOT AND STOP USING TRAILER BRAKES. REINSERTED PLUG FULLY INTO SOCKET AND HAVE NOT HAD A PROBLEM SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639561September 27, 2014
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
STARTED TO HEAR ENGINE EXHAUST GETTING LOUD, STARTED TO LOOK FOR EXHAUST LEAK AND FOUND THAT # 8 AND #7 PISTON LEAKING AT EXHAUST MANIFOLD DUE TO BROKEN BOLTS AND THEN ENGINE ERROR CODE O2 SENSOR BANK 1 WILL NOT TURN OFF, CAN NOT GET TRUCK TO PASS INSPECTION HAVE FOUND OUT OTHERS TRUCK OWNERS HAVE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638870September 25, 2014
SERVICE BRAKES
BRAKES FAILED DUE TO RUSTING BRAKE LINES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638621September 24, 2014
SERVICE BRAKES
THE INCIDENT HAPPENED WHILE DRIVING HOME FROM TOLEDO OHIO TO HOME IN WHITE LAKE MICHIGAN. MY EXIT WAS NORMAL WHEN EXITING THE FREEWAY. I APPLIED BRAKES TO BEGIN SLOWING DOWN. AS I APPROACHED THE END OF THE EXIT RAMP THE TRAFFIC LIGHT WAS RED WITH OTHER VEHICLES WAITING. I APPLIED THE BRAKES HARDER AND HEARD A POPPING NOISE. THE BRAKE PEDAL WENT TO THE FLOOR. I TRIED TO PUMP THE BRAKES TO GET THEM TO WORK TO NO AVAIL. RATHER THAN RUNNING IN TO STOPPED CARS I RAN MY TRUCK OFF THE ROAD. I WAS LUCKY THAT I WAS ABLE TO STOP MY TRUCK WITHOUT HITTING THE VEHICLES WAITING FOR THE LIGHT. I WENT ONLINE TO REVIEW THIS AND FOUND THERE ARE NUMEROUS COMPLAINTS. ONE COMMENT FROM GM IS THAT THE VEHICLE WILL STOP IF A LINE RUPTURES. NOT TRUE. ALSO, SINCE WHEN ARE BRAKE LINES A MAINTENANCE ISSUE AND NOT A SAFETY ISSUE. MY MANUAL DOESN'T SAY REPLACE BRAKE LINES EVERY 20,00 MILES OR 5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637880September 21, 2014
SERVICE BRAKES
WAS LEAVING A PAINTBALL FIELD PARKING LOT. WAS MOVING AT IDLE SPEED OF 5MPH AND WENT TO SLOW DOWN TO HEAR SOMEONE YELLING SOMETHING. PEDAL WENT TO THE FLOOR. I CONTINUED TO THE STOP SIGN AND THE PEDAL ONCE AGAIN WENT STRAIGHT TO THE FLOOR. I HAD TO DRIVE 23.5 MILES TO GET BACK HOME USING THE OLD SCHOOL METHOD OF DOWN SHIFTING AND APPLYING THE LITTLE BIT OF BRAKES I HAD LEFT. ****VERY DANGEROUS**** ONCE I GOT HOME I CHECKED MY BRAKE RESERVOIR AND IT WAS HALF FULL. UNDER THE TRUCK INSPECTION SHOWED FLUID FROM THE DRIVERS DOOR ALL THE BACK TO THE REAR END. I COULD NOT SEE WHERE THE LEAK ORIGINATED FROM. WILL HAVE TO TAKE TO A MECHANIC AND PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637702September 20, 2014
POWER TRAIN, STRUCTURE:BODY
WHERE CLUTCH MASTER CYLINDER MOUNTS IN CLUTCH PEDAL ASSY BROKE. WAS UNABLE TO GET OUT OF GEAR CAUSING ME TO HIT A POLE. DAMAGING BUMPER HOOD FENDER HEADLIGHT TURN SIGNAL AND GRILL. CALLED THE DEALER THEY TOLD ME THAT CLUTCH BRAKING ISSUES WHILE DRIVING IS NOT A SAFETY ISSUE. I HAVE DONE SOME CHECKING AND THERE ARE A LOT OF PEOPLE WITH THIS ISSUE BUT BECAUSE GM SAYS NOT A SAFETY ISSUE THEY JUST WANT TO SELL US PARTS TO FIX THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633014September 14, 2014
SERVICE BRAKES
WAS BACKING OUT OF THE DRIVEWAY AND WHEN I TRIED TO STOP THE BRAKE PEDAL WENT ALL THE WAY DOWN AND I HAD NO BRAKES. THERE WAS NO WARNING WHATSOEVER THAT I HAD A BRAKING PROBLEM. WHEN I LOOKED UNDERNEATH THE TRUCK I COULD SEE THAT THE BRAKE LINES ARE VERY CORRODED AND ONE IS LEAKING. IT LOOKS LIKE THEY WILL ALL NEED TO BE REPLACED AND THE TRUCK WILL PROBABLY NEED TO BE TOWED IN TO HAVE THIS DONE. IT SOUNDS LIKE THIS WILL BE A VERY COSTLY FIX. I BOUGHT THIS TRUCK NEW AND IT HAS ALWAYS BEEN GARAGED AND WELL TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632486September 11, 2014
SERVICE BRAKES
ISSUE WITH THE ABS BRAKES. SOMETIMES THE ABS KICKS IN AND DOESN'T ALLOW YOU TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630830September 4, 2014
SERVICE BRAKES
AT UNDER 60,000 MILES BOTH BRAKE LINES FROM MASTER CYLINDER WERE BADLY RUSTED. ONE LINE FAILED AND THE OTHER WAS IN IMMINENT DANGER OF FAILURE. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND CHEVROLET HAS BEEN RESISTING A RECALL FOR YEARS. THIS TRUCK WAS DRIVEN MOSTLY IN A NON-SALTED ROADS STATE. IT IS UNACCEPTABLE TO HAVE BRAKE LINES RUSTED THROUGH IN UNDER 60,000 MILES. CHEVY TRIES TO CUT COSTS AND SAVE A FEW PENNIES ON A COMPONENT THAT IS CRITICAL TO LIFE SAFETY AND THEY REFUSE TO MAKE IT RIGHT WHEN THEIR COST-CUTTING SCHEME FAILS. MY SECOND AND LAST CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630275September 3, 2014
SERVICE BRAKES
I OWN A 2002 CHEVY SILVERADO 2500 4X4 PICKUP. MY BRAKE LINES FAILED TODAY AND CAUSED ME TO RUN INTO A PARKED CAR AT WORK. MY FATHER HAS A 1999 CHEVY SILVERADO 1500 4X4 THAT HE BOUGHT BRAND NEW AND GARAGE KEPT AND STILL ALMOST HAD A BAD ACCIDENT DUE TO HIS BRAKE LINES FAILING 3 YEARS AGO. WHEN I GM GOING TO REALIZE THAT BRAKE LINES ARE NOT NORMAL WEAR AND TEAR. I OWN MULTIPLE VINTAGE CHEVY CARS THAT ARE BETWEEN 25 AND 37 YEARS OLD WITH THE ORIGINAL BRAKE LINES. WHY IS IT GM IS WAITING FOR PEOPLE TO BE KILLED DUE TO THESE PROBLEMS. I CHASSIS WASH MY TRUCK AS MUCH AS POSSIBLE AND ALSO HAVE FRIENDS AND FAMILY WITH SILVERADOS IS YEAR CLOSE TO MINE. ALL HAVE SAME ISSUES. ITS SAD THAT OLDER GM CARS HAVE SURVIVED BETTER THAN THESE NEWER BUILT MODELS. NOW TOMORROW I AM GOING TO HAVE TO SPEND ALOT OF MONEY ON A PART THAT SHOULD NOT FAIL. WHY IS IT THAT MY EXHAUST SYSTEM ON MY CAR HAS STAINLESS STEEL PARTS BUT YET THE ONE PART THAT SHOULD BE ABSOLUTELY MADE FROM STAINLESS STEEL IS NOT! SAD THAT MY EXHAUST WILL BE IN GREAT SHAPE AS MY BRAKE LINES FAIL! I HAVE OWNED GM CARS AND TRUCK MY WHOLE LIFE AND WILL NO LONGER BUY GM PRODUCTS. I HAVE MULTIPLE OTHER ISSUES THAT MANY, MANY OTHER SILVERADO OWNERS HAVE. HOW CAN THOUSANDS OF SILVERADOS AND OTHER MAKE OF GM CARS AND TRUCK HAVE SO MANY OF THE SAME PROBLEMS AND GM NOT RECALL THEM. MY EXHAUST MANIFOLDS HAVE 2 BROKEN BOLTS CAUSING AN EXHAUST LEAK DUE TO BROKEN BOLTS! I HAVE ENGINES FROM THE 1960'S WITH FACTORY MANIFOLDS STILL INSTALLED AND NO BROKEN BOLTS. PUT THE [XXX] AMERICAN MADE STEEL MILLS BACK UP AND STOP BUYING THIS CHEAP METAL BECAUSE FOR WHAT MOST OF US PAY FOR OUR CARS AND TRUCK THE LEAST GM CAN DO IS PUT QUALITY PARTS IN THEM. OFFERING A BRAKE LINE KIT TO HAVE INSTALLED IN GM DEALERSHIPS IS NOT HELPING PEOPLE THAT NEED THERE TRUCK LIKE I DO DAILY. RECALL THE [XXX] BRAKE LINE PROBLEM MODELS AND FIX THEM RIGHT! *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629678August 31, 2014
TIRES, TIRES:TREAD/BELT
HERCULES TIRES 26575R 116 OWL HERCULES TERRA TRAC A/T 11 WORE OUT WITH ONLY 3800 MILES NOT ONLY ONCE BUT TWICE DEALER SAID I IT WAS BAD DRIVING NEVE IN MY 56 YRS DID I HAVE A TIRE WEAR THIS FAST THEY ARE DEATH TRAPS KOST TIRE CHARGE ROAD HAZARD WHEN IT ALL READY CAME WITH THE TIRE AND DID NOTHING TO RECTIFY THE PROBLEM CAN YOU HELP ME ON THIS PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628243August 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHEN THE PASSENGER ENTERED THE VEHICLE AND THE CONTACT STARTED THE IGNITION, THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE PASSENGER WAS UNINJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626941August 21, 2014
SERVICE BRAKES
PULLED OUT OF PARKING LOT AT LOW SPEED AND STOPPED TO WAIT FOR A RED LIGHT. WHILE STOPPED WITH FOOT ON BRAKE PEDAL, BRAKE PEDAL SUDDENLY DROPPED TO THE FLOOR. WHEN LIGHT TURNED GREEN I ACCELERATED SLOWLY AND TESTED THE BRAKES TO FIND THE STOPPING POWER OF THE VEHICLE REDUCED TO NEAR ZERO. PULLED OVER IN A SAFE AREA AFTER A FEW BLOCKS AND INSPECTED VEHICLE TO FIND FLUID SPRAYED AROUND FRONT PASSENGER WHEEL WELL AND DRIPPING FROM BRAKE LINE. SUSPECT SUDDEN BRAKE LINE RUPTURE HAD OCCURRED. DECIDED VEHICLE WAS UNSAFE TO OPERATE AND PARKED IT AWAITING TOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627022August 21, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE BRAKES HESITATED TO RESPOND. THE CONTACT MENTIONED THAT THE BRAKING DISTANCE INCREASED. THE CONTACT DISCOVERED THAT THE BRAKE LINES WERE RUSTED AND CORRODED, CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627045August 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A BRAKE FLUID LEAK AND THAT THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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