Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10660586November 24, 2014
SERVICE BRAKES
BRAKE LINES RUSTING , LEAKING, BREAKING AND NO BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660421November 24, 2014
SERVICE BRAKES
WHILE TRAVELING THROUGH TOWN APPROACHED AN INTERSECTION WHEN BRAKES WERE APPLIED PEDAL WENT TO THE FLOOR TRIED TO PUMP THEM AS FAST AS POSSIBLE TO NOT GET INTO A COLLISION WITH CAR SITTING AT THE RED LIGHT. DID AN AVOIDANCE MANEUVER INTO RIGHT TURN LANE WAS UNABLE TO STOP TRUCK AND NARROWLY MISSED ONCOMING TRAFFIC TURNING LEFT AS I APPROACHED THE CORNER, I SHIFTED TRANSMISSION INTO LOW GEAR AND WAS ABLE TO APPLY PARKING BRAKE TO STOP TRUCK. TOOK TO MECHANIC AND FOUND BRAKE LINE RUPTURED BELOW DRIVERS SEAT HAD TO REPLACE ALL BRAKE LINES DUE TO CORROSION .WAS INFORMED BY MECHANICS REPAIRING THE RUPTURED LINE COULD BREAK SURROUNDING LINES AS THEY WERE ALL CORRODED AS WELL. SO THEY REPLACED ALL BRAKELINES AND ALL PISTON CALIPERS AS WELL BECAUSE FERRUL NUTS WERE RUSTED INTO CALIPERS. $1600 DOLLAR REPAIR. LINES AND CALIPERS (4). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659432November 19, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE MECHANIC INFORMED THE CONTACT THAT THERE WAS BRAKE LINE FAILURE. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659383November 19, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
ON MY 2002 SILVERADO, THE ABS ACTIVATES AT LOW SPEEDS CAUSING BRAKES TO PULSE AND INCREASE STOPPING DISTANCE. CLEARLY NHTSA REFERENCE #05V379000 STATES THAT THIS ONLY AFFECTS CERTAIN STATES. MY VEHICLE FALLS INTO THE MANUFACTURER'S RECALL DATE RANGE AS IT WAS MANUFACTURED IN AUGUST 2001. CHEVROLET REFUSES TO FIX THIS ISSUE UNDER A RECALL AND ARE TELLING ME THAT THEY DO NOT ISSUE RECALLS THAT ARE STATE SPECIFIC AND THAT MY VEHICLE DOES NOT QUALIFY. NEEDING HELP GETTING THIS ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658664November 17, 2014
POWER TRAIN, SERVICE BRAKES, FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654986November 14, 2014
SERVICE BRAKES
TOTAL BRAKE FAILURE. STARTED MY TRUCK AND DISCOVERED I HAD NO BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653740November 9, 2014
SERVICE BRAKES
DRIVER SWERVED IN FRONT OF TWO CARS IN FRONT OF ME CAUSING THEM TO BRAKE HARD. WHEN I BRAKE THE BRAKE PEDAL WENT TO THE FLOOR AT 70 MPH. I SWERVED IN TO THE EMERGENCY LANE TO AVOID HITTING THE VEHICLES IN FRONT OF ME. I KEPT THE PEDAL PRESSED AND ENGAGED THE PARKING BRAKE WHILE DOWN SHIFTING THE TRUCK FROM DRIVE TO 3, 2 THEN 1ST. I THEN PLACED THE TRUCK IN NEUTRAL AND GOT THE VEHICLE STOPPED. UPON INSPECTION ON THE SIDE OF THE ROAD I FOUND ONE OF THE REAR STEEL BRAKE LINES HAD BURST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653562November 8, 2014
SERVICE BRAKES
WHILE DRIVING ON US RT 202 THE LIGHT AHEAD OF ME TURNED RED SO I ATTEMPTED TO SLOW DOWN AND MY BRAKE PEDAL WENT STRAIGHT TO THE FLOOR AND DID NOT STOP OR SLOW DOWN. I HAD LOST BRAKE PRESSURE. RAN THE RED LIGHT WHERE I ALMOST T-BONED ANOTHER CAR, RIGHT IN FRONT OF A POLICE OFFICE. AFTER AVOIDING THE CRASH I PARKED ON THE SIDE GOT OUT AND SAW BRAKE FLUID POURING OUT OF THE DRIVERS SIDE UNDER THE DRIVERS DOOR AREA. THE BRAKE LINES HAD FAILED DUE TO RUST. I AND OTHER MOTORISTS COULD HAVE BEEN SERIOUSLY INJURED FOR AN ISSUE THAT BOTH GM AND THE NHTSA KNOW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653588November 8, 2014
ELECTRICAL SYSTEM
IGNITION SWITCH WON'T START ENGINE. REPLACED SWITCH AND HAD NO IMPROVEMENT. TURNING KEY SEVERAL TIMES MAY RESULT IN STARTING OR NOT. THERE SEEMS TO BE A DELAY IN IGNITION WHEN IT DOES START. AN ON-LINE REVIEW SHOWS I'M NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE SAFETY CONCERNS WHEN I OR MY WIFE USES VEHICLE TO SHOP AND RISKS BEING SUBJECT TO PREDATORS IN PARKING LOTS WHEN TRUCK WON'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653471November 7, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ENGAGING THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINE HAD RUSTED AND NEEDED TO BE REPLACED. THE BRAKE LINE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652710November 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE HEAD GASKET FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652510November 4, 2014
SERVICE BRAKES, SEAT BELTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SEAT BELT WOULD SUDDENLY RETRACT AND PREVENT THE CONTACT FROM MOVING. ALSO, THE CONTACT INDICATED THAT THE IGNITION KEY BECAME LODGED IN THE IGNITION SWITCH AND COULD NOT BE REMOVED. IN ADDITION, THE ABS SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS PUMP MOTOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652108November 3, 2014
SERVICE BRAKES
WHILE TRAVELING AT 25MPH AND COMING TO A SLIGHT ABRUPT STOP, THE BRAKE PEDAL FELL TO THE FLOOR WHILE DEPRESSING THE PEDAL TO STOP. THE VEHICLE CAME SLOWLY TO A STOP WITH STEAM RISING FROM UNDER THE VEHICLE. UPON PULLING THE VEHICLE TO A SAFE LOCATION AND UPON INSPECTION, IT APPEARS AS IF ONE OF THE METALLIC (ASSUMING STEEL) BRAKE LINES FEEDING FROM THE MASTER CYLINDER TO THE ABS BLOCK HAD BURST. NO INDICATION LIGHTS ON THE DASH OF A BRAKING SYSTEM FAILURE OR LOW PRESSURE ALERT FOR THE SYSTEM. IT APPEARS THAT THE BRAKE LINES WERE CORRODED/RUSTED. UPON DISCUSSING WITH A REPUTABLE AUTO SHOP, THEY INDICATED THAT THIS IS A COMMON ISSUE ON THIS MODEL YEAR VEHICLE AND THAT A REPAIR TO REPLACE THE LINES MAY BE REQUIRED. THIS IS A SAFETY ISSUE IN MY OPINION AND IF THE MATERIALS USED TO MAKE THIS SAFETY SYSTEM WERE NON-CORROSIVE; THIS WOULD HAVE NOT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648653October 19, 2014
SERVICE BRAKES
WAS APPROACHING A RED LIGHT AT APPROX 30 MILES PER HOUR WHEN THE BRAKE PEDAL SIMPLY "POPPED" AND WENT ALL THE WAY TO FLOOR. I WAS ABLE TO MUSCLE IT TO A STOP BETWEEN THE VERY LITTLE BRAKING LEFT, DOWNSHIFTING AND THE EMERGENCY BRAKE. MECHANIC DETERMINED ALL BRAKE LINES RUSTED AND LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648657October 19, 2014
FUEL/PROPULSION SYSTEM
BEGAN TO SMELL GAS AND COULD VISUAL SEE FUEL LEAKING FROM IN THE AREA OF THE FUEL TANK. MECHANIC CONFIRMED FUEL WERE LEAKING DUE TO CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648688October 19, 2014
SERVICE BRAKES
THE ABS SYSTEM ACTIVATES OR DOES NOT ALLOW YOU TO STOP. IT SEEMS LIKE THE TRUCK CONTINUES TO ACCELERATE. PUMPING THE BRAKES DOES NOT WORK. PUTTING IT IN NEUTRAL OR RAMMING IT IN PARK IS THE ONLY WAY TO STOP IT. I ALMOST RAN SOMEONE OVER TODAY. THIS IS A VERY SERIOUS ISSUE. I CAN NOT DRIVE THIS TRUCK IN THIS CONDITION. LOOKING AT THE FORUMS OUT THERE THIS IS A WELL REPORTED PROBLEM YET I HAVE NOT BEEN MADE AWARE OF THE RECALL. I HAVE NOT CHANGED MY ADDRESS AND HAVE OWNED THIS FOR MORE THAN A YEAR AND A HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644448October 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD TO SPRAY ETHER ON THE INTAKE IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644260October 13, 2014
TRAILER HITCHES
MY TOWING HITCH/RECEIVER BROKE WHILE TOWING A TRAILER AND TURNING A CORNER AT 10 MPH, 2 BLOCKS FROM MY HOUSE. THE DRIVERS SIDE OF THE HITCH WAS SO BADLY RUSTED, IT BROKE, THE PASSENGER SIDE WAS STRONG ENOUGH THAT MY TRAILER STAYED BEHIND MY 2 WD TRUCK AND NO ONE WAS INJURED. THIS INCIDENT COULD HAVE HURT SOMEONE HAD I BEEN GOING FASTER IN TRAFFIC WHEN IT BROKE. NOW, AFTER THIS HAPPENED, I LEARNED THAT THE 2002 TRUCKS HAVE HAD THIS ISSUE FOR SOME TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643980October 10, 2014
SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY AND THE BRAKE PEDDLE WENT TO THE FLOOR. THE REAR BRAKE LINE ON THE DRIVERS SIDE BLEW OUT. IT'S HEAVY RUST. ALL THE LINES LOOK THE SAME WAY. I CAN NOT DRIVE THIS TRUCK. IT IS UNSAFE AND I WILL NEED TO PUT AROUND $700 INTO IT TO GET IT SAFE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643322October 8, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE BRAKE LINES, BUT THE FAILURE PERSISTED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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